Description
About the Job
Work alongside a team of administrative assistants to provide administrative support to ensure efficient operations within the department/division. Support leaders and employees through a variety of tasks related to organization and communications. Responsibility for confidential and time sensitive materials. Familiarity with a variety of organization concepts, practices and procedures. Ensure duties are completed accurately and delivered in a high quality and timely manner. What You’ll Do
Organize and schedules meetings and appointments.
Create materials as needed including spreadsheets, presentations, memos, letters, faxes, and forms.
Assist in preparing and updating reports, dashboards, etc.
Point of contact for technology access/services, often functions as PC/LAN contact.
Maintain all department supplies; anticipates needs and orders.
Arrange travel as needed.
Prepare and monitor invoices, submit and reconcile expense reports.
Take minutes of meetings as needed.
Resource to department on office and administrative functions.
Work on projects as requested.
Other department specific duties as assigned.
Handle sensitive information in a confidential manner.
What You’ll Bring to the Role
Three or more years of administrative or assistance experience.
High school diploma or equivalent; college coursework preferred.
Proficient in MS Office at intermediate levels.
Proficient in general technology.
Strong organizational and planning skills.
Excellent written and verbal communication skills.
Attention to detail and problem solving.
Strong time management skills and ability to multi-task and prioritize work.
Skills You Have
Administrative Service Delivery: Exhibits proficiency in optimizing administrative and documentation operations for efficient and accurate service delivery. Monitors processes to identify improvements, streamline workflows and best practices to enhance operational efficiency, ensuring alignment with organizational objectives and timely, high-quality service.
Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
Customer Service Mindset: Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions.
Emotional Intelligence: Includes self-awareness and self-management, empathy towards stakeholders (internal and external) via active listening. Builds trusting relationships and establishes credibility with peers, mangers and stakeholders to influence optimal outcomes for employees and clients.
Organizational Excellence: Demonstrated ability to prioritize and manage workloads effectively, consistently meeting service level agreements under tight deadlines, competing initiatives and multiple stakeholders.
Teamwork: Engages in others' behaviors to generate strong team cohesion and orientation. Facilitates open dialogue within and across teams to create trust and understanding. Shares collective successes and opportunities to improve as a group.
Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.
#LI-Onsite
Compensation Range:
Pay Range - Start:
$26.09Pay Range - End:
$39.13Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Teamwork (NM) - Advanced, Attention to Detail (NM) - Advanced, Organizational Excellence (NM) - Advanced, Emotional Intelligence (NM) - Advanced, Administrative Service Delivery (NM) - Advanced, Business Acumen (NM) - Intermediate, Interpersonal Savvy (NM) - Advanced, Documentation (NM) - Intermediate, Technical & Digital Acumen (NM) - Advanced, Organizational & Political Savvy (NM) - Advanced, Customer Service Mindset (NM) - Advanced
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
