Between work deadlines and personal responsibilities, finding enough hours in the day can be a challenge, which is why we partner with our concierge service team, to make our employees’ lives easier.
Handling a wide variety of tasks — like errand-running, managing tickets and reservations, researching products and services, and much more — our concierge team is ready to help all employees at no cost.
Sound too good to be true? Keep reading to learn how the concierge team has helped two of our employees.
For Sydney, Assistant Director of Strategic Communications, a medication shortage turned an already busy week into a race against time. Her son had run out of his medication and when she called for a refill, the pharmacy delivered frustrating news: the medication was out of stock. The pharmacy staff said Sydney would have to find it elsewhere.
The timing couldn’t have been worse. The next day, Sydney had an important meeting that would take several hours. But she also needed to track down the medication. She decided to check with NM’s concierge service team. “I sent an email explaining my situation and got a reply almost immediately that they could help,” Sydney said.
After a quick conversation about which areas to target, Sydney’s concierge took over making phone calls and looking for pharmacies that had the medicine in stock. A few hours later, the concierge wrote back with good news — she had a pharmacy recommendation.
“I was so relieved she was able to find the medication,” Sydney said.
Thanks to the concierge’s successful search, Sydney was able to stay fully focused and present. She picked up the prescription on her way home from work.
Olivia, Senior Director of Strategic Communications, quickly became a regular concierge user after the first time she tried it. She uses the concierge team for everything from mundane errands — Amazon returns, Girl Scout supply pickups, and shopping trips — to more involved tasks, like vacation planning and purchasing birthday party decorations for her children.
Recently, Olivia wanted to send a sympathy basket to a friend who lost a loved one. “I provided the overall budget, theme, and starter ideas, and the concierge team went shopping for a variety of items and pulled it together within a matter of days,” Olivia said. “My friend was touched.”
Handling a wide variety of tasks — like errand-running, managing tickets and reservations, researching products and services, and much more — our concierge team is ready to help our employees at no cost.
Learn more about NM’s employee perks and benefits and apply to our open roles today.
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