Public Investments – Credit Investment Internship

Job Description

Internship candidates can expect a fulltime onsite internship program, running from June 2027 to August 2027.

Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are interviewed to be hired on to one or more investment teams at Northwestern Mutual based on their skillsets and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!

Public Investments – Credit Investment Internship

As a Public Investments intern, you will work alongside your hiring manager, mentor, and team to complete tasks critical for Northwestern Mutual's success. We are here to help you both identify and continue to develop your future career goals and passions. The Public Investments Department within Northwestern Mutual Investment Management Company, LLC (NMIMC) manages the public markets investments of Northwestern Mutual, with more than $100 billion under management in Investment Grade Corporate, Structured Product, Emerging Market, High Yield Corporate, Government, Municipal, and related Derivative assets.

• Participate in the day-to-day investment processes of one or more credit investment management teams.

• Assist in the creation and presentation of market, industry and company outlooks and company-specific forecast models and recommendations.

• Participate in asset class, industry strategy, company-specific communications and investment/portfolio position meetings with company management teams and Wall Street research analysts, strategists, and economists.

• Complete ad-hoc projects with Senior Analysts, Portfolio Managers and Traders.

Bring Your Best! What this role needs. Minimum qualifications

• Pursuing a Bachelor's degree in Finance, Investments, Accounting, Economics, or related field from an accredited college or university

• Cumulative grade point average of 3.0 or higher

• Previous work or classroom experience in one or more of the following: Finance, Investments, or similar concentration

• Employer immigration sponsorship is not available for this role

Preferred skills and proficiencies

• Passion for the art and science of investing

• Experience with Bloomberg

• Web scraping and other programming coursework and/or experience

• Statistics/data analysis coursework and/or experience

• Effective oral and written communication skills

• Demonstrated analytical and problem-solving ability

• High degree of self-motivation, passion, and a drive to learn

• Ability to balance multiple priorities

MBA/MS

Public Investments - Credit Investment Internship (MBA/MS), Summer

Job Description

Internship candidates can expect a fulltime onsite internship program, running from June 2027 to August 2027.

Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are interviewed to be hired on to one or more investment teams at Northwestern Mutual based on their skillsets and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!

Public Investments – Credit Investment Internship

As a Public Investments intern, you will work alongside your hiring manager, mentor, and team to complete tasks critical for Northwestern Mutual's success. We are here to help you both identify and continue to develop your future career goals and passions. The Public Investments Department within Northwestern Mutual Investment Management Company, LLC (NMIMC) manages the public markets investments of Northwestern Mutual, with more than $100 billion under management in Investment Grade Corporate, Structured Product, Emerging Market, High Yield Corporate, Government, Municipal, and related Derivative assets.

Internship Role and Responsibilities:

• Participate in the day-to-day investment processes of one or more credit investment management teams

• Assist in the creation and presentation of market, industry and company outlooks and company-specific forecast models and recommendations

• Participate in asset class, industry strategy, company-specific communications and investment/portfolio position meetings with company management teams and Wall Street research analysts, strategists, and economists.

• Assist Senior Analysts, Portfolio Managers and Traders with ad-hoc projects

Qualifications:

• Anticipated graduation date between December 2027 and June 2028 in a Master of Business Administration or Master of Science program in Finance, Investments or similar concentration

• Passion for the art and science of investing

• Exceptional oral and written communication skills

• Desire to be challenged

• Motivation to learn

Desirable qualifications:

• Relevant work experience

• Strong Microsoft Office skills (particularly Excel)

• Statistics/data analysis coursework and/or experience

• Web scraping and other programming coursework and/or experience

• Experience with Bloomberg

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual is seeking an Enterprise Architect with strong Business Architecture capabilities to help shape and evolve the firm’s enterprise-wide strategy, capabilities, and technology landscape. This role bridges business vision and execution by aligning business strategy, operating models, and capabilities with technology platforms and architectural standards.

The ideal candidate combines deep experience in enterprise technology architecture with a pragmatic, value‑driven approach to business architecture—supporting a complex financial services organization focused on insurance, investment, and wealth management solutions.

What's the role?

Enterprise Architecture

• Define and maintain enterprise architecture strategies, principles, standards, and target-state roadmaps that support Northwestern Mutual’s business objectives.

• Partner with technology, data, security, and platform teams to guide solution design and ensure alignment with enterprise architecture standards.

• Provide architectural oversight and consultation for major initiatives, transformations, and investment decisions.

• Evaluate emerging technologies and architectural patterns (e.g., cloud, API-based architectures, data platforms, AI enablement) and assess their business impact.

• Reduce technical complexity and risk by rationalizing applications, platforms, and integrations across the enterprise.

• Collaborate with risk, security, and compliance partners to ensure architectures meet regulatory and resiliency requirements common to financial services.

Business Architecture

• Translate enterprise and business-unit strategies into clear business capabilities, value streams, and operating models.

• Develop and maintain business capability maps and link them to technology roadmaps and investment portfolios.

• Partner with business leaders, product owners, and transformation teams to clarify business outcomes, dependencies, and trade-offs.

• Support portfolio planning and prioritization by connecting strategic objectives to capabilities, initiatives, and technology investments.

• Enable business transformation by identifying capability gaps, redundancies, and opportunities for simplification or acceleration.

Strategic Partnership & Influence

• Act as a trusted advisor to senior business and technology leaders across Northwestern Mutual.

• Facilitate architecture and strategy discussions that balance long-term vision with near-term execution.

• Communicate complex architectural and business concepts clearly to both technical and non-technical audiences.

• Mentor architects and contribute to the maturity of enterprise and business architecture practices.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.

• 10+ years of experience in enterprise architecture, solution architecture, or related technology leadership roles.

• Demonstrated experience discovering and applying business architecture concepts such as capabilities, value streams, and information concepts.

• Experience working in large, complex enterprises; financial services, insurance, or wealth management experience is strongly preferred.

• Strong understanding of modern enterprise technologies (cloud platforms, integration patterns, data architectures, security).

• Proven ability to influence without authority and work effectively across organizational boundaries.

Preferred

• Experience with architecture frameworks (e.g., TOGAF, SAFe, or similar).

• Exposure to business architecture practices or certifications (BIZBOK, IIBA, or equivalent).

• Experience supporting large-scale business or digital transformation initiatives.

• Strong facilitation and stakeholder management skills.

A successful individual in this role will be…

• Business-outcome focused, not just technology driven.

• Comfortable navigating ambiguity and complexity.

• Able to challenge the status quo constructively.

• Collaborative mindset aligned with Northwestern Mutual’s culture of mutual success and long-term value creation.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Compliance (NM) - Advanced, Architecture Expertise (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Expert, Enterprise Architecture (NM) - Expert, Customer Centricity (NM) - Expert, Business Acumen (NM) - Advanced, Decision Making (NM) - Expert, Analytical Thinking (NM) - Expert, Technical Problem Solving (NM) - Expert, Technical Leadership (NM) - Expert, Stakeholder Relationship (NM) - Expert, Strategic Thinking (NM) - Expert, Adaptive Communication (NM) - Expert, Architecture & Technology Planning (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Enterprise Compliance Differentiated Solutions Consultant is an individual contributor role responsible for supporting compliance strategies and practical business solutions for complex field practices. This role partners across Enterprise Compliance, supervision, and field stakeholders to analyze issues, support solution development, and promote consistent execution. The position contributes to effective collaboration through issue resolution support, information sharing, and participation in strategic compliance initiatives.

What You'll Do:

• Provide consultation and support on complex compliance and supervision topics, including researching issues, coordinating questions, and supporting timely resolution.

• Gather, organize, and communicate information needed to support a consistent cross-network office experience, including workflow improvements related to cross-territory challenges.

• Support the development and continuous improvement of compliance approaches by contributing insights related to business strategy, team dynamics, client focus, and operational effectiveness.

• Facilitate communication across compliance teams, business partners, and field stakeholders to support alignment on compliance priorities and risk considerations.

• Support the design and delivery of targeted training and guidance in response to data trends, industry changes, and evolving risks.

• Support core compliance initiatives, including annual training and attestation monitoring, contracting workflow processes, staff compensation processes, and transaction reviews.

• Contribute to process, policy, and operational improvements through close partnership with field and business stakeholders.

What You'll Bring to the Role:

• 3+ years of experience in financial services compliance, supervision, risk management, or a related field.

• Working knowledge of compliance regulations, supervision practices, and risk management processes.

• Understanding field structure, business operations, and stakeholder roles.

• Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex issues.

• Strong written and verbal communication skills and the ability to build effective working relationships across functions.

• Ability to support compliance initiatives aligned with broader business objectives.

• Experience supporting training, guidance, or process documentation preferred.

• Ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment.

• FINRA Series 7 and Series 24 are required.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

As a member of the Insurance Products & Operations team and working collaboratively with the other members of the Law Department, you will serve as a point of contact on legal, regulatory, and other issues related to risk products and insurance operations. You will Provide business areas with timely and high-quality advice on law, regulation, industry standards, and best practices relating to issues impacting the Company’s risk products through the entire product life cycle, from product innovation, design, and development to the payment of claims. You will act as a trusted advisor helping business professionals reach important decisions that mitigate legal and regulatory risks in a rapidly changing environment.

What You'll Bring to the Role:

• You must have at least 3-6 years' experience as an attorney practicing in-house, at a law firm, or in the governmental or regulatory space.

• You must have a strong academic record and a Juris Doctorate degree. A license to practice law in the State of Wisconsin or a commitment to become licensed within the first year of employment is required

• Experience working with insurance or risk products (ideally life insurance, disability insurance, long-term care insurance, or annuities), insurance litigation, and/or financial services regulatory enforcement.

• You must be able to research and analyze a variety of legal issues, synthesize complex information, work independently and with a team, and provide legal advice to business professionals at all levels of the Company.

• A successful candidate will be flexible and adaptable in terms of general skills and aspirations.

• Excellent interpersonal and communication skills, a highly analytical and curious mind, creativity, comfort dealing with ambiguity, integrity, high ethical standards, and a positive demeanor, both with the Company’s business areas and Law Department attorneys.

• Demonstrated ability to collaborate and contribute effectively in a team environment and to manage a multi-jurisdictional practice.

• Ability to “own” issues and work autonomously while effectively prioritize multiple tasks.

• A keen problem-solving approach using sound legal reasoning and practical business judgment to identify and address risks to achieve results that balance benefits for all partners of the Company.

Skills You Have:

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

• Policy & Procedure: Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

• Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure (NM) - Expert, Business Influence (NM) - Expert, Decision Making (NM) - Expert, Accountability (NM) - Expert, Cross Functional Partnering & Planning (NM) - Expert, Risk Assessment & Identification (NM) - Expert, Continuous Improvement (NM) - Expert, Project Management (NM) - Expert, Attention to Detail (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About The Job

In this role, you will vividly bring to life deep client understanding and insight that inspires big ideas, profitable brand growth, and exceptional client experiences. Lead the client learning agenda working closely with marketing, product, and digital teams to develop communication and strategies grounded in deep client understanding. This is an opportunity to join an exciting and established company while building out an entirely new insight capability and function. This role is ideal for someone wired to advocate for the client, champion satisfaction at every touchpoint, and thrive in a fast-paced and evolving environment.

What You’ll Do:

•Lead the client learning agenda working closely with marketing, product, and digital teams to develop communication and strategies that are grounded in deep client understanding and a commitment to superior client experience.

•Be the go-to source for client ad-hoc analysis and research for the Client Insights team. Serve as an advocate for the client in internal meetings and a driver of client insight-led actions across the enterprise.

•Deliver reports, insights, and implications to assigned business partners to inform decisions that measurably improve the client experience and drive client satisfaction.

•Own and manage the Net Promoter Score (NPS) program, including survey design, results analysis, trend monitoring, and the communication of actionable findings to business stakeholders.

•Design, implement, and maintain Trigger Based Tracking programs that capture client sentiment and feedback at key moments throughout the client lifecycle, enabling timely and targeted experience improvements.

•Support the development, maintenance, and continuous enhancement of client experience dashboards that provide real-time visibility into satisfaction metrics, NPS trends, and experience performance indicators across business lines.

•Lead client experience benchmarking initiatives, identifying relevant industry and competitive benchmarks to contextualize internal performance and surface opportunities for differentiation.

•Partner closely with the Enterprise Experience team to align client insight priorities, share findings, and ensure research efforts directly support enterprise-wide client experience strategies and initiatives.

•Manage research and insight projects using JIRA, maintaining organized project tracking, clear timelines, and transparent progress reporting across cross-functional stakeholders.

•Perform data analysis and interpretation, using statistical techniques (frequency distributions, descriptive statistics, T-tests, cross-tabs, correlations, text analytics) to reveal new findings and insights for marketing and other business partners.

•Determine requisite data elements and work with technical resources to design integrated internal and syndicated datasets that support required analysis, including client experience and satisfaction measurement.

•Identify opportunities to enhance the team's analytical capabilities by evaluating current processes, new trends, and emerging research approaches, with a particular focus on client experience methodologies.

•Proactively share relevant client insights with internal teams to foster a culture of client-centricity.

•Interpret and synthesize multi-source data — including NPS, trigger-based, and behavioral data — into insights that lead to actionable strategies and plans that improve client satisfaction and loyalty.

What You'll Bring To The Role

•Minimum of 5 years' experience in research and data analysis, application of statistical research techniques, with demonstrated focus on client or customer experience measurement. B2C category experience strongly preferred.

•Proven experience managing NPS programs, Trigger Based Tracking, and/or Voice of the Customer (VoC) platforms.

•Experience supporting or building client experience dashboards and conducting client experience benchmarking.

•Demonstrated ability to manage projects using JIRA or similar project management tools, with strong organizational skills and attention to timeline and stakeholder communication.

•Experience collaborating with enterprise-level experience, customer success, or CX teams to drive aligned and coordinated client experience improvements.

•Seasoned expert in advanced features of a variety of programs which may include Excel, Access, SQL, SAS, SPSS, Tableau, and Business Intelligence tools.

•Experience and knowledge of advanced analytic techniques (regression, factor analysis, cluster analysis highly preferred).

•Experience should include budget management and vendor management.

•Strong technical market research skills including quantitative, qualitative, primary, and secondary methodologies.

•Degree in business, marketing, social sciences, statistics, or a related field.

•Strong business acumen with a passion for translating data into client-centered actions.

•Financial Services experience not required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients, and products.

•Able to be both strategic and tactical, with strong analytical, problem-solving, and conceptual skills. Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrated business expertise.

•Consistently displays professional courage in research design, analysis, and interpretation to deliver credible work product free of bias.

•Acts in the best interest of clients and the company at all times.

•MBA or Master's Degree strongly preferred.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Communications Strategist manages and develops communication programs, initiatives, and campaigns that align with Northwestern Mutual’s strategic corporate communication priorities. This role will support the Product, Purchase, and Claims (PPC) area of the business, bringing communications expertise while partnering closely with subject matter experts in Underwriting and Claims.

The person in this role will collaborate with business partners and stakeholders within Underwriting, Claims, and Strategic Communications to strengthen field awareness, understanding, conviction, and action. This includes developing communications that support underwriting priorities and change initiatives, claims-related education and storytelling, and our industry-leading risk product suite (life insurance, disability insurance, annuities, and long-term care). These activities mainly aim to inform, educate, and influence our financial advisors, and may also include the company’s clients, employees, and other stakeholders.

This is a dynamic role where you can directly support top business priorities of the company through thought partnership, strategic counsel, impactful storytelling, and meaningful communications content.

What You'll Do:

• Manage and implement communication tactics, programs, projects, and initiatives that align with strategic direction and priorities through a variety of channels.

• Consult with Underwriting, Claims, and other PPC initiative leaders on communication strategy to design and execute communications plans that support business objectives and documented outcomes.

• Translate Underwriting and Claims priorities, process changes, and operational updates into clear, actionable communications for field and internal audiences.

• Ability to take communications plans and business partner input to develop a variety of compelling content tailored for specific audience segments.

• Desire to learn about the complexities of the insurance and financial services industry, and the unique relationship the Home Office maintains with our exclusive field force.

• Work across Strategic Comms department to ensure corporate channels are utilized appropriately and cross-functional team members are consulted when necessary.

• Administer and analyze metrics to evaluate the effectiveness of communication and assess the return on communication investment.

• Act as a resource and may mentor/train communication specialists.

• Work independently and receive minimal guidance.

What Experience You'll Bring:

• Bachelor's degree required.

• 6 or more years of experience in professional communication, public relations, organizational communication, marketing or related communication field.

• Demonstrated skill in project management.

• Superior verbal and written communication skills.

• Ability to absorb complex information and convert it to an understandable format.

• Ability to adapt style and build consensus with client group leaders.

• Willingness to lead with a creative mindset and problem-solve within given guardrails.

• Ability to solve complex problems and analyze information from multiple resources to make business decisions.

Skills:

• Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind.

• Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; Has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

#LI-Hybrid, #LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Problem Management (NM) - Intermediate, Strategic Thinking (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Project Management (NM) - Advanced, Information Optimization (NM) - Advanced, Writing & Editing (NM) - Advanced, Accountability (NM) - Advanced, Attention to Detail (NM) - Advanced, Decision Making (NM) - Intermediate, Business Influence (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Financial Services Industry Acumen (NM) - Beginner, KPIs & Metrics (NM) - Intermediate, Content Management (NM) - Advanced, Interpersonal Savvy (NM) - Advanced, Executive Presence (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Minimum Requirements: Bachelor’s degree in Information Technology or a related field and five years of experience as a software engineer, technology analyst or related occupation. Experience must include at least two years of experience with each of the following: (1) leading engineering teams; (2) leading technology delivery for a bank-end platform using programming languages, event-driven architecture, and cloud native applications; (3) prioritization, planning, and road map work for platforms; (4) engineering technologies including Node.js, Typescript, Kafka, DynamoDB, Lambda, Kubernetes, Postman, PostgreSQL, GIT, EC2; and (5) designing and delivering technology solutions.

Interested candidates send resume to apply@northwesternmutual.com. Reference code 551 in the subject line.

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. If noted, this is standard pay structure for this position.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Job Description

Northwestern Mutual's Public Investment Department seeks a Quantitative Analyst Intern to join us for the summer of 2027 and play a pivotal role in building out tools and conducting analyses that help shape our investment processes. We manage over $130 billion in fixed income assets, and you will collaborate directly with Portfolio Managers, Traders, and Credit Analysts to develop cutting-edge solutions.

Principal Responsibilities:

You'll have the opportunity to leverage your unique strengths and interests within a flexible role that spans data, modeling, visualization, and applications. Your activities will center around driving investment performance through innovative improvements to our investment processes, such as relative value analysis, portfolio construction, trading tools, risk measurement, and more.

• Build & maintain data models: Collaborate with data engineers to onboard new data sources, design and implement dbt SQL models for data cleaning and integration, and write robust data quality tests to ensure data integrity.

• Develop interactive data visualizations: Create insightful dashboards and applications using Tableau and Streamlit to effectively communicate data and model outputs to the department’s investment professionals.

• Design and implement machine learning models: Utilize machine learning and AI techniques to develop predictive models, optimize model parameters, research new signals, and deploy models into the Snowflake production environment.

• Apply quantitative methods: Leverage quantitative methods such as portfolio optimization, Monte Carlo simulation, risk measurement, and backtesting to enhance various aspects of the investment process.

• Collaborate effectively: Work closely with Portfolio Managers, Traders, and Credit Analysts to better identify attractive investment opportunities through efficient data delivery, advanced models, and intuitive dashboards.

Job Requirements:

• Progress towards a Bachelor’s degree in a quantitative field (e.g., Quantitative Finance, Computer/Data Science, Finance, Mathematics).

• Strong development skills in languages such as SQL, Python, Streamlit, dbt, etc.

• Excellent data manipulation and data visualization skills.

• Experience with software development practices such as version control and CI/CD pipelines is preferred.

• Experience using Bloomberg and BlackRock Aladdin is a plus.

Interpersonal Skills

• Passion for the art and science of investing.

• Effective oral and written communication skills.

• Demonstrated analytical and problem-solving ability.

• High degree of self-motivation, passion, and a drive to learn.

About the Internship ProgramInternship candidates can expect a fulltime onsite internship program, running from June 2027 to August 2027. Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!

About the Public Investment Department

Northwestern Mutual’s Public Investments Department manages over $130 billion in investment grade and high yield fixed income assets backing NM’s General Account insurance products and retirement plan assets, and oversees about half of the company’s total General Account assets. The team actively manages these assets with a goal of generating long-run total returns in excess of benchmarks to drive policyholder value. This role will be within the Quantitative Research & Analytics team.

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Important Information

• The recruitment process is expected to take approximately 6 to 8 weeks.

• This position is scheduled to begin on October 19, 2026.

• To support successful onboarding, full attendance during remote classroom training is required. PTO will be restricted during this period.

About the Opportunity

Join our Disability Insurance (DI) Claims team as an analyst in a dynamic, client-centered environment. You’ll apply critical thinking, empathy, clear communication, and cross-team collaboration to evaluate eligibility, calculate benefits, and guide clients through the claims journey. Through structured training and on-the-job mentoring, you’ll learn end-to-end claim management across initial and ongoing phases, build expertise in medical and financial reviews, and deliver timely, high-quality outcomes for clients, field partners, and the enterprise.

Learn More

Northwestern Mutual's Individual Disability Income Insurance products help clients protect one of their most important assets: their ability to earn an income. Learn more about these products and their impacts by visiting: https://www.northwesternmutual.com/disability-insurance/

What to Expect

Classroom Training

Training begins on October 19, 2026, and typically lasts 3 to 4 months. During this period, you will participate in:

• Virtual instructor-led training

• Practical exercises and case studies

• Guided application of claim concepts

• Foundational claims and policy education

• Structured coaching and performance feedback

Ongoing Development

As claims are assigned, you will be paired with an experienced mentor who will provide coaching, support, and guidance. Even after formal classroom training concludes, mentorship continues to help strengthen your:

• Claims decision-making abilities

• Technical expertise

• Written communication skills

• Client interaction skills

• Overall claim management effectiveness

Success in this role develops over time through continuous learning, feedback, collaboration, and practical experience.

What Success Looks Like

Successful DI Claims Analysts are naturally curious, detail-oriented, and comfortable working through complex situations. They bring structure to ambiguity, exercise sound judgment, and balance analytical rigor with compassion.

The strongest performers:

• Ask thoughtful questions and seek to understand the complete claim picture

• Analyze information critically and objectively

• Communicate clearly and professionally

• Demonstrate empathy during sensitive conversations

• Manage competing priorities effectively

• Take ownership of their development and results

• Focus on delivering outstanding client experiences

This role is ideal for individuals who enjoy solving problems, learning continuously, and making meaningful contributions through both technical expertise and human connection.

Key Responsibilities

Claim Evaluation & Decision Making

• Develop knowledge of Northwestern Mutual's claim philosophy, contracts, policy provisions, and claim management practices.

• Review medical, occupational, and financial information to assess claim eligibility and identify additional information needed.

• Apply policy language, analytical thinking, and sound judgment to determine eligibility, benefit calculations, and appropriate claim outcomes.

Client & Stakeholder Communication

• Conduct meaningful conversations with claimants, representatives, employers, field partners, and internal stakeholders.

• Explain complex claim-related information clearly, professionally, and empathetically.

• Handle sensitive situations with discretion, patience, and respect.

Documentation & Written Communication

• Maintain detailed and accurate claim documentation throughout the claim lifecycle.

• Document key activities, decisions, calculations, and communications.

• Draft professional correspondence, including requests, updates, decisions, and other claim-related communications.

Caseload Management

• Manage an evolving caseload across multiple claim stages.

• Prioritize work effectively while meeting service standards and deadlines.

• Adhere to operational procedures, regulatory requirements, and quality expectations.

Collaboration & Problem Solving

• Partner with medical, financial, legal, technical, leadership, and field resources to evaluate claims and support informed decisions.

• Navigate ambiguity and complex situations while maintaining professionalism and accountability.

• Contribute to team success through collaboration and knowledge sharing.

Continuous Learning

• Actively seek feedback and coaching.

• Build technical expertise and claim management skills over time.

• Demonstrate a growth mindset and commitment to professional development.

Qualifications

Required Skills & Experience

• Bachelor's degree is preferred, or an equivalent combination of education and professional experience.

• Prior disability insurance claims experience is a plus but not required.

• Strong analytical, critical thinking, and problem-solving capabilities.

• Ability to organize information, assess risk, and make sound decisions.

• Excellent written and verbal communication skills.

• Strong customer service orientation and ability to navigate sensitive conversations with professionalism and empathy.

• Ability to handle confidential information with discretion.

• Strong organizational and prioritization skills with the ability to manage multiple responsibilities simultaneously.

• Self-motivated and able to work effectively in a production-driven environment.

• Comfortable making independent decisions while knowing when to seek guidance.

• Adaptable, resilient, and committed to continuous learning and improvement.

• Proficiency with Microsoft Office and a variety of business technology platforms, including document management systems, communication tools, and virtual collaboration solutions.

Why This Role Matters

As a DI Claims Analyst, you'll help clients navigate important life events while developing expertise in insurance, analysis, communication, and decision-making. Through structured training, ongoing mentorship, and meaningful work, you'll build a rewarding career focused on delivering exceptional outcomes for clients, field partners, and Northwestern Mutual.

This is more than a claims role. It's an opportunity to combine analytical thinking with empathy to make a real difference in people's lives.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Problem Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Business Professional Letter Writing (NM) - Intermediate (Inactive), Empathetic Communication (NM) - Intermediate, Insurance Acumen (NM) - Beginner, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Insurance Contract Management (NM) - Beginner, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Information Gathering (NM) - Beginner, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Claims Acumen (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Data Application (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Actuarial Internship

As an actuarial intern, you will work alongside your manager, mentors, and team to complete tasks critical for Northwestern Mutual's success. We are here to help you both identify and continue to develop your future career goals and passions.

Actuarial interns work under the direction of a credentialed actuary in any one of the following roles:

• Life, Long Term Care, Disability Income, or Annuity Pricing

• Risk Experience Analytics

• Corporate Modeling

• Valuation

Interns will utilize their skills to research problems, analyze data, and present their findings. Study hours are incorporated into the workday. In addition, actuarial interns have opportunities to learn about the different products the company offers and to network with actuaries in senior leadership positions both within the actuarial department and throughout the company.

Bring Your Best! What this role needs. Minimum qualifications

• Pursuing a Bachelor's degree in Actuarial Science or related field from an accredited college or university

• Cumulative grade point average of 3.0 or higher

• Employer immigration sponsorship is not available for this role

• Working knowledge of Excel or similar office tools

Preferred skills and proficiencies

• Successful completion of an SOA exam preferred

• Previous actuarial internship and/or relevant project experience preferred

• Effective oral and written communication skills

• Demonstrated analytical and problem-solving ability

• High degree of self-motivation, passion, and a drive to learn

• Ability to balance multiple priorities

Next steps

We encourage you to apply! Once your application is reviewed, if selected to move forward, a member of the team will reach out regarding next steps of our recruiting process.

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Process Improvement (NM) - Beginner, Statutes & Regulation (NM) - Beginner, Insurance Finance & Actuarial Acumen (NM) - Beginner, Actuarial Modeling (NM) - Beginner, Scenario Planning (NM) - Beginner, Negotiation & Managing Objection (NM) - Beginner, Strategic Thinking (NM) - Beginner, Adaptive Communication (NM) - Beginner, Cross Functional Partnering & Planning (NM) - Beginner, Insurance Products (NM) - Beginner, Storytelling through Data (NM) - Beginner, Data Analytics (NM) - Beginner, Risk Management (NM) - Beginner, Learning Agility & Critical Thinking (NM) - Beginner, Attention to Detail (NM) - Beginner, Organizational & Political Savvy (NM) - Beginner, Risk Evaluation (NM) - Beginner, Analytical Thinking (NM) - Beginner, Customer Centricity (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Our aspiration is to be an insight driven organization where trusted data, enterprise metrics, and analytics inform strategic decision-making. Within the Strategy, Marketing, & Innovation function, the Business Intelligence Center of Excellence seeks to instill and sustain changes that lead to more objective, consistent, and strategically advantageous decision-making through the usage of NM’s valuable data and information.

Unlike traditional engineering roles focused primarily on data movement or infrastructure, this role is dedicated to creating reusable analytical assets, defining trusted business logic, implementing enterprise metrics, and establishing governed data structures that power advanced analytics and next-generation AI capabilities. The ideal candidate excels at the intersection of business, data, and analytics, transforming strategic objectives into trusted data products, governed metrics, and scalable analytical solutions that drive enterprise decision-making.

What You'll Do:

• Lead business and technical requirements for development of reusable cross-domain analytical data products with a keen focus on metric certification, lineage identification, and metadata collection.

• Partner with business stakeholders to define, document, and align metrics, KPIs, business rules, and analytical requirements to ensure consistency, trust, and enterprise reuse.

• Deliver a scalable analytics layer that establishes consistent enterprise metrics (OKRs/KPIs) that enable self-service and build trusted cross-functional business intelligence.

• Define analytical data quality rules that align technical standards with business requirements, proactively monitor and manage data drift, and enable trusted analytical outcomes.

• Perform routine data validation, reconciliation, and quality assessments across the analytics lifecycle and products supported by BICOE to ensure accurate, reliable, and trusted outcomes.

• Be a driver in cataloging cross-domain analytical products ensuring enterprise visibility and understanding of how to use the asset in Atlan.

• Be a zealot for adoption and reuse of analytical data products and other enterprise approved assets.

• Apply vigorous curiosity for emerging technologies that improve data discoverability, contextual understanding, trusted analytical consumption, and AI-enabled decision support.

• Partner with Data Solutions & Enablement and business stakeholders to ensure end-to-end alignment with enterprise data standards, governance practices, and approved data sources.

• Responsible for establishing mentorship and coaching community within and beyond the BICOE.

What You'll Bring:

• Bachelor’s Degree in a related field.

• 5+ years in analytics, data, or technology-related roles, including 3+ years applying the specified technical skills in platforms such as Databricks, Snowflake, AWS, Atlan, etc.

• Demonstrated experience and strong understanding of Large Language Models (LLMs), including prompt engineering, model capabilities, limitations, and practical business applications.

• Demonstrated ability to translate ambiguous business concepts into structured metrics, analytical models, and reusable data products.

• Ability to work cross-functionally between business and technical stakeholders.

• Experience with metric management platforms and strong collaboration skills in researching how metrics are sourced, calculated, and shared.

• Strong aptitude for data quality, lineage, provenance, and governance in an analytic-centric environment.

• Strong SQL skills and experience with query optimization and performance management.

• Successful track record of collecting, designing, and maintaining large data models.

• Experience developing large analytical datasets, semantic models, dimensional models, or curated analytical data products.

• Strong understanding of modern data modeling principles, including data grain, dimensions, facts, hierarchies, and reusable business logic.

Skills You Have:

• Adaptive Communication - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Business Application - Utilizes both business acumen and technology expertise to translate business requirements/capabilities into technical solutions and applies technical knowledge of a product/platform/application to align it with a particular line of business (LOB) based on the organization's technology needs and business goals.

• Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Data Analytics - Creates business knowledge through data analysis and/or uses, maintains, captures, and stores data analysis; applies different types of analysis (e.g., financial, economic, competitive, supplier, industry) and analytical techniques.

• Data Integrity - Resolves issues in data to ensure higher accuracy and consistency over its entire lifecycle of design, implementation, and usage.

• Data Literacy - Utilizes appropriate data for a particular purpose by thinking critically about information yielded by data analysis; applies data analytics tools/methods and their appropriate purposes and recognizes when data is being misrepresented to resolve issues or escalate to the appropriate party.

• Strategic Thinking - Uses critical thinking and knowledge of business demand to plan, design, prioritize and execute high impact initiatives and programs.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Data Interpretation (NM) - Intermediate, Storytelling through Data (NM) - Intermediate, Business Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, SQL (NM) - Intermediate, Consulting (NM) - Beginner, Automation Mindset (NM) - Beginner, Strategic Thinking (NM) - Intermediate, Business Application (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Engineering Expertise & Practices (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Intermediate, Python or R (NM) - Intermediate, Tableau or Power BI (NM) - Intermediate, Industry Knowledge (NM) - Beginner, Data ETL (NM) - Intermediate, Data Literacy (NM) - Advanced, Statistical Analysis (NM) - Intermediate, Data Solutions (NM) - Intermediate, Data Analytics (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions.

Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces new technology, and educates clients and field partners on digital/self-service capabilities—helping strengthen relationships and support client retention.

Primary Duties & Responsibilities:

• Provide consultative service to clients and advisors on a variety of investment concepts

• Act as a point of expertise on multiple areas: mutual fund trading, brokerage account servicing, cost basis, and tax reporting

• Participate in opportunities to apply industry knowledge while gaining exposure to complex problems and building upon critical thinking skills

• Collaborate regularly with department leads and NM Wealth business partners to drive product enhancements

• Work in a dynamic setting to continuously learn new concepts and help others navigate change in the industry

• Serve as a primary point of contact for NM Investment home office assigned clients, addressing inquiries regarding investment accounts and products.

• Analyze, input, and review investment transactions, including trade executions, transfers, and account maintenance, while ensuring accuracy and compliance.

• Stay up-to-date on industry trends, investment products, and regulatory requirements to provide knowledgeable support to clients and internal stakeholders.

Qualifications

• FINRA Series 6 or 7 and 63-equivalent licenses (65 or 66)

• Associates degree in business or related field or equivalent combination of education and experience

• Minimum of 3 years related financial services experience with advanced customer service, written, and verbal communication skills

• An intermediate understanding of tax implications related to investments

• A strong desire to continuously learn and improve

• Strong problem-solving and scenario-evaluation skills with an ability to provide solution

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Teamwork (NM) - Advanced, Compliance (NM) - Advanced, Escalation Management (NM) - Advanced, Change Adaptability (NM) - Advanced, Financial Services Industry Acumen (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Investment Products (NM) - Advanced, Prioritization (NM) - Advanced, Policy & Procedure (NM) - Advanced, Customer Support (NM) - Advanced, Tax Awareness (NM) - Advanced, Field Relations (NM) - Advanced, Client Advocacy (NM) - Advanced, Attention to Detail (NM) - Advanced, Adaptive Communication (NM) - Advanced, Quality Acumen (NM) - Advanced, Data Security (NM) - Advanced, Insurance Products (NM) - Advanced, Policy Inquiries & Complaints Management​ (NM) - Advanced, Case Management (NM) - Advanced, Customer Service Mindset (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Provide professional actuarial advice/services critical to development, implementation and maintenance of the Company's life, disability, annuity, and long-term care products. The Actuarial Department develops appropriate premiums, dividends, reserves, and surplus requirements by analyzing mortality, morbidity, persistency, investment and expense experience, striving to maintain equity and consistency among all policyowners while safeguarding the Company's long term financial strength. Perform/supervise actuarial work required to advise on matters related to product pricing, dividend setting, reserve levels, mortality/morbidity issues, and field compensation. Additionally, strive to keep current on actuarial techniques, and on laws and regulations pertinent to your area of expertise; provide guidance to others within your assigned field of expertise.

What You'll Do:

• Perform and/or supervise actuarial research and other actuarial work required to properly advise Senior Management of matters related but not limited to product pricing, dividend setting, reserve levels, mortality/morbidity/persistency issues, and field compensation.

• Identify and solve a wide variety of actuarial problems related to the Company's operation.

• Keep up to date on current developments in actuarial techniques and research and on the laws and regulations applicable to his/her area of responsibility.

• Provide guidance to other officers or members of the department within the incumbent's field of expertise.

• May also represent the department or Company as a member of Company, industry or professional committees.

What Experience You'll Bring:

• A Fellow of the Society of Actuaries (FSA) designation.

• Minimum of seven years of significant Actuarial experience.

• Substantial knowledge and experience in a variety of actuarial subjects.

• Ability to manage interdepartmental projects and to direct activities of subordinates who are at the officer level.

• Knowledge of Company, industry and regulatory practice and procedures.

• Strong leadership and communication skills.

Level and title may be adjusted based on candidate experience and qualifications.

Skills:

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Insurance Finance & Actuarial Acumen: Applies knowledge of a comprehensive range of finance, accounting and actuarial concepts and terminologies within insurance related practices to understand the financial implications of different underwriting decisions, analyze risk, adjusting premiums or changing coverage limits.

• Insurance Products: Leverages knowledge of the general components, characteristics, principles, philosophy, and advantages of specific Northwestern Mutual insurance products to inform approach to situations such as innovation, development, and improvement.

• Risk Evaluation: Assesses the significance of identified risks, makes judgments about the significance of the risk in relation to the organization's objectives and assesses whether the risk is acceptable or not. Considers factors such as the organization's risk appetite, risk tolerance, and risk management resources to help decision-makers determine which risks require further action and which can be accepted or tolerated.

#LI-Hybrid, #LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Risk Management (NM) - Expert, Strategic Thinking (NM) - Advanced, Risk Evaluation (NM) - Expert, Data Analytics (NM) - Expert, Storytelling through Data (NM) - Expert, Learning Agility & Critical Thinking (NM) - Expert, Cross Functional Partnering & Planning (NM) - Expert, Customer Centricity (NM) - Expert, Process Improvement (NM) - Expert, Insurance Products (NM) - Expert, Statutes & Regulation (NM) - Expert, Accountability (NM) - Advanced, Analytical Thinking (NM) - Expert, Insurance Finance & Actuarial Acumen (NM) - Expert, Negotiation & Managing Objection (NM) - Advanced, Business Influence (NM) - Advanced, Attention to Detail (NM) - Expert, Adaptive Communication (NM) - Expert, Actuarial Modeling (NM) - Expert, Scenario Planning (NM) - Expert, Organizational & Political Savvy (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Works as part of a team to support change management efforts, owns a portion of the change plan. Focuses on the people side of change, including efforts that involve changes to people, processes, technology and/or culture, to realize business outcomes and benefits. Creates an integrated approach and supports change management, communication, and training plans that minimize employee/field resistance and maximize engagement to drive adoption of change. Develops plans to navigate change in coordination with leaders, stakeholders, sponsors, and project teams.

Primary Duties & Responsibilities

• Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.

• Identifies potential people-related risks and anticipated points of resistance and develop plans to mitigate or address the concerns.

• Works with team to develop change management plans and activities, including training, communication, and sponsorship. Create actionable and targeted change plans using established tools and techniques. Guide others to execute the plans to drive adoption and optimize business benefits.

• Manages potential impact of changes to people, process, technology, and culture. Identify appropriate partners to assist with managing the change.

• Partners with project and business leadership to identify scope and impact of change.

• Partners with sponsors, project teams, and leaders to drive effective change, manage resistance, and optimize the success of the project.

• In partnership with enterprise change COE, be an active member of the change community to advance change competencies of the company.

• Adopts and promotes common NM enterprise-wide change process, methodology and language.

• Applies and manages measurement systems for change success, e.g., adoption, utilization, performance standards, etc.

Qualifications

• Bachelor's degree in Business, Human Resources, Communication, or a related field.

• Minimum of 3 years of relevant professional experience, with at least 2 years’ experience leading small to medium change management efforts and/or integrating change with project plans.

• Solid understanding of how people go through change and the change process.

• Experience and knowledge of change management principles and methodologies.

• Familiarity with project management approaches, tools, and phases of the project lifecycle.

• Ability to operate in new and ambiguous situations.

• Must be a team player and able to work with and through others.

• Excellent communication skills both written and verbal.

• Excellent active listening, root cause identification, and interpersonal skills.

Benefits:

• Competitive base pay

• 401K

• Pension plan

• Educational assistance

• Performance based incentive pay

• Medical, dental and vision insurance

• Parental leave

• Caregiver time off

• ….and more

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!

Investment Accounting Internship

As an Investment Accounting Intern, you will work alongside your hiring manager, mentor, and team to complete tasks critical for Northwestern Mutual's success.

• Investment Accounting: Assures that all financial activity related to the investment portfolios is accounted for in the general ledger. Monitors the financial results of the investments and prepares financial and compliance reports, analysis and disclosures to meet all reporting requirements.

Bring Your Best! What this role needs. Minimum qualifications

• Pursuing a Bachelor's degree in Accounting from an accredited college or university with a graduation date of December 2027 or later

• Cumulative grade point average of 3.0 or higher

• Previous work or classroom experience in one or more of the following: Accounting or Finance

• Completion of Intermediate Accounting course

• Employer immigration sponsorship is not available for this role

Preferred skills and proficiencies

• Previous Accounting internship and/or relevant project experience

• Effective oral and written communication skills

• Demonstrated analytical and problem-solving ability

• High degree of self-motivation, passion, and a drive to learn

• Ability to balance multiple priorities

Next steps

We encourage you to apply! Once your application is reviewed, if selected to move forward, our Emerging Talent team member will reach out for a call, where we will learn more about you and share internship opportunities aligning to your interests and skillsets and share any next steps of our recruiting process.

Who we are

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs. At Northwestern Mutual, people matter. And you’ll be working for a company that’s consistently voted among the “most admired” in the nation. We invite you to explore your career interests with us.

#LI-hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Provides administrative support to ensure efficient operations within the department/division. Supports leaders and employees through a variety of tasks related to organization and communications. Responsible for confidential and time sensitive materials. Familiar with a variety of organization concepts, practices and procedures. Ensures duties are completed accurately and delivered in a high quality and timely manner.

What You'll Do in the Role

• Organizes and schedules meetings and appointments.

• Creates materials as needed including spreadsheets, presentations, memos, letters, faxes, and forms.

• Assists in preparing and updating reports, dashboards, etc.

• Point of contact for technology access/services, often functions as PC/LAN contact.

• Maintains all department supplies; anticipates needs and orders.

• Arranges travel as needed.

• Prepares and monitors invoices, submits and reconciles expense reports.

• Takes minutes of meetings as needed.

• Resource to department on office and administrative functions.

• Works on projects as requested.

• Other department specific duties as assigned.

• Handles sensitive information in a confidential manner.

What You'll Bring to the Role

• Three or more years of administrative or assistance experience.

• High school diploma or equivalent; college coursework preferred.

• Proficient in MS Office at intermediate levels.

• Proficient in general technology.

• Strong organizational and planning skills.

• Excellent written and verbal communication skills.

• Attention to detail and problem solving.

• Strong time management skills and ability to multi-task and prioritize work.

Skills You'll Have

• Administrative Service Delivery

• Attention to Detail

• Documentation

• Interpersonal Savvy

• Organizational & Political Savvy

• Organizational Excellence

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Teamwork (NM) - Advanced, Attention to Detail (NM) - Advanced, Organizational Excellence (NM) - Advanced, Emotional Intelligence (NM) - Advanced, Administrative Service Delivery (NM) - Advanced, Business Acumen (NM) - Intermediate, Documentation (NM) - Intermediate, Interpersonal Savvy (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Organizational & Political Savvy (NM) - Advanced, Customer Service Mindset (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

This position has been classified as an Access Person, which will require the reporting of your personal securities transactions. This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required forms.

• FINRA non-registered fingerprinted person

• WMC access person

Primary Duties & Responsibilities

• Resolves a variety of investment operations inquiries and escalations from home office leaders, field staff or other team members. Uses industry knowledge and analytical skills to resolve problems.

• Researches and responds to client issues including but is not limited to placing trades, assisting clients with system access and navigation, assisting clients with account maintenance and inquiries, discussing the latest market trends responding to research requests and providing investment education to our clients.

• Provides ongoing home office supervision/oversight function of investment advisory accounts to ensure supervisory integrity and compliance to ensure core fiduciary responsibilities are being met.

• Promotes client retention and identifies opportunities to build existing relationships through timely and accurate operational processing and service quality. Establishes and maintains strong relationships with customers and team members while providing quality service and support.

• Works with other specialists, consultants and managers to handle the day-to-day monitoring of the area including managing service levels for the call center and daily processing work. Developing ability to direct and coordinate the team's service activities and identifying changing service demands.

• Assists team members as they work through complex case work or items beyond their knowledge base.

• Prioritizes and organizes responsibilities and uses appropriate resources within and outside of immediate work area. Collaborates with internal customers and cross-functional teams to resolve problems as needed.

• May review work of office staff team members to ensure quality and accuracy. May contribute input into performance evaluation process.

• Participates in and may lead process improvement, product introduction, or system enhancement across the division. Participates in system testing and system maintenance that requires operational expertise.

• Keeps informed of developments in the industry and anticipates information needed by others and is responsible for communicating change.

• Applies deep industry and securities trading knowledge and experience, including products, functions of trading, associated regulatory framework, and trading systems.

• Partners closely with top Wealth Management Advisors & their teams to develop relationships to support field investment operations success.

• Establish & maintain deep subject mattery expertise around all investment operation core areas

• Role may require some travel, including meeting in person with Top Advisor teams, presenting at network office visits and attending other required field or industry events.

Qualifications

• Bachelor's degree in Business or related field or equivalent industry experience.

• Broad professional knowledge of the investment industry gained through a minimum of three years in an investment service or operations capacity.

• Demonstrated leadership and interpersonal skills

• Demonstrated analytical skills and confidence to make judgments and decisions involving ambiguity

• Strong interpersonal and written communication skills

• Demonstrated ability to positively influence and work cooperatively with employees at all levels

• Demonstrated ability to proactively react to change

• Self-motivated and self-directed with the ability to manage multiple assignments with minimal guidance or direction

• Strong technical knowledge of the operational aspects related to brokerage and advisory services/products.>>Demonstrated ability to apply knowledge across complex business areas and manage projects in a cross functional environment.

• Strong business acumen and demonstrated ability to learn new business concepts and procedures.

• Depending on the specific job responsibilities assigned, this position could either require a minimum of a FINRA Series 6 or FINRA Series 7.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Industry Knowledge (NM) - Intermediate, Policy Inquiries & Complaints Management​ (NM) - Intermediate, Customer Service Mindset (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Process Improvement (NM) - Intermediate, Technical Problem Solving (NM) - Intermediate, Field Consulting (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Business Acumen (NM) - Intermediate, Compliance (NM) - Intermediate, Consulting (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Audits (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Investment Management Systems (NM) - Intermediate, Organization (NM) - Intermediate, Tax Awareness (NM) - Intermediate, Investment Products (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Our team bridges business needs and technology solutions by delivering analytics, automation, process improvement, and modernization capabilities that help NM’s field and home office partners work more efficiently and make better decisions. As a Senior Solutions Engineer, you will design and develop data-connected solutions using the Microsoft Power Platform, enterprise data assets, APIs, and modern integration technologies to solve complex business challenges.

The ideal candidate is a curious, collaborative, and consultative problem solver who enjoys partnering with stakeholders to understand operational challenges, uncover root causes, and influence effective solutions. They are comfortable facilitating discussions across technical and non-technical audiences, respectfully challenging the status quo, and balancing stakeholder needs with long-term sustainability, scalability, risk management, and business value.

This role requires comfort moving between stakeholder conversations, process discovery, technical design, hands-on development, troubleshooting, documentation, release planning, and ongoing support. Success requires the ability to build trusted relationships, ask thoughtful questions, communicate clearly, and guide partners toward solutions that address the right problem, not simply automate current-state work.

What You’ll Do

• Lead discovery discussions, process assessments, and solution design conversations to understand business needs, identify root causes, evaluate opportunities, and define practical approaches that improve how work gets done.

• Partner with business stakeholders as a trusted advisor to translate complex operational challenges into high-value analytics, automation, and modernization solutions.

• Influence stakeholders to think beyond current-state processes by challenging assumptions, identifying improvement opportunities, and recommending scalable solutions aligned with strategic and operational objectives.

• Facilitate alignment across business partners, technical teams, and team members by clearly communicating options, tradeoffs, risks, dependencies, and recommended approaches.

• Design, develop, and support business solutions using Microsoft Power Platform technologies, including Power Apps, Power Automate, Power BI, Dataverse, and related services.

• Build secure, scalable integrations between enterprise systems by leveraging APIs, Microsoft Graph, SharePoint, SQL-based data sources, and other internal and external platforms.

• Own solutions beyond initial delivery, including monitoring, troubleshooting, feature enhancements, release planning, operational continuity, and stakeholder communication.

• Develop and promote reusable solution patterns, components, and best practices that improve delivery speed, maintainability, scalability, quality, and long-term sustainability.

• Actively contribute to a highly collaborative team environment by sharing knowledge, providing constructive feedback, partnering across disciplines, and helping establish consistent delivery approaches and best practices.

• Align solutions with enterprise architecture, data strategy, security, privacy, governance, and compliance standards while identifying opportunities for modernization and continuous improvement.

• Evaluate emerging technologies, platforms, and development approaches, and recommend how they can be applied to improve business outcomes and technical capabilities.

• Troubleshoot and resolve complex technical issues across multiple technologies and domains while enabling teammates through mentoring, knowledge sharing, and technical leadership.

• Support the sustainability, resiliency, and operational effectiveness of Analytics & Innovation solutions through documentation, monitoring, support processes, and knowledge transfer.

• Contribute to the evolution of Analytics & Innovation’s analytics, automation, and modernization capabilities through the adoption of enterprise data platforms, integration technologies, and modern development practices.

What You’ll Bring

Must-Have Qualifications

• Experience designing and developing solutions using Microsoft Power Platform technologies, including Power Apps, Power Automate, Power BI, Dataverse, and related services.

• Experience translating business requirements into scalable technical solutions and communicating effectively with both technical and non-technical stakeholders.

• Strong consulting, communication, and relationship management skills with the ability to build trust, lead discovery conversations, influence decision-making, and facilitate alignment among diverse stakeholders.

• Demonstrated ability to connect technology solutions to business objectives, operational outcomes, measurable value creation, and long-term sustainability.

• Ability to respectfully challenge assumptions, recommend better approaches, and guide stakeholders toward solutions that balance business needs, technical feasibility, governance, and operational maintainability.

• Experience integrating enterprise systems through APIs, Microsoft Graph, SharePoint, SQL-based data sources, and other modern integration technologies.

• Experience implementing application lifecycle management practices, development standards, governance standards, and CI/CD methodologies.

• Ability to own solutions through the full lifecycle, including discovery, design, build, testing, deployment, support, documentation, enhancement, and knowledge transfer.

• Strong collaboration skills with the ability to work effectively in a tightly integrated team, share knowledge, mentor others, and contribute to common standards and reusable patterns.

Preferred Qualifications

• Experience working with modern data platforms and programming languages such as Databricks, SQL, Spark SQL, Python, SAS, or VBA.

• Familiarity with enterprise data strategy, analytics engineering, cloud-based data solutions, and modern integration patterns.

• Experience supporting low-code, automation, AI-assisted, or citizen development initiatives in a governed enterprise environment.

• Experience developing intake, prioritization, governance, support, or operational processes for analytics, automation, or process improvement solutions.

• Experience facilitating workshops, process mapping sessions, root-cause discussions, or solution design reviews with business and technical stakeholders.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Adaptive Communication (NM) - Intermediate, Consulting, Business Solutions, Cross Functional Partnering & Planning (NM) - Intermediate, SQL (NM) - Intermediate, Consulting (NM) - Beginner, Coaching & Mentoring (NM) - Beginner, Strategic Thinking (NM) - Intermediate, Collaboration, Technical Solutions, Business Influence (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Responsible for the day to day technical support of the FPS Investment Account Opening operations team to ensure quality and timely outputs are delivered to subscribers, as the services evolve with technology and product enhancements. Positively influences and leads changes with individual FPAs and the team.

• Develops and provides technical training to Investment Client Onboarding and other FPS teams, including Service Development and User Support, to improve the overall service and experience that FPS delivers to the field. Identifies gaps in learning/training and recommends plans of action.

• Uses investment account opening or operations expertise, critical thinking and judgment to resolve difficult plan requests, issues, complaints or errors related to FPS standards or procedures. This includes analyzing discrepancies related to plans, initiating corrective action, and providing counsel and information to subscribers and home office cross-functional teams. Evaluates and grants flexibility to established practices and procedures when appropriate.

• Mentors less experienced staff, providing answers to questions, advice, feedback and support. Provides performance feedback to the manager.

• Assists in design of and executes quality assurance plans necessary to ensure quality outputs are delivered to FPS subscribers

• Identifies, develops and implements process, system and workflow improvements and ensures team alignment.

• Ability to assist in both team and cross-functional team projects and process improvements.

• Acts as backup and/or escalation for subscriber support calls when necessary.

• Viewed as an expert on FPS procedures and standards and FPA use of various technologies.

REQUIREMENTS:

• Bachelor’s degree or an equivalent combination of education and progressively responsible work experience

• Minimum of two years of professional level experience, preferably related to investment account opening or operations and related technologies.

• Demonstrated ability to understand FPS processes and standards and marry it with general planning knowledge to drive quality results.

• Demonstrated leadership and mentoring/coaching skills and the ability to develop and train/up-skill team members.

• Experience with implementing process improvements, process introduction and system enhancements in support of technology changes.

• Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results.

• Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency

• Series 7 required.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Capital Markets Ecosystem (NM) - Intermediate, Customer Centricity (NM) - Advanced, Account Reconciliations (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Customer Segmentation (NM) - Intermediate, Facilitation (NM) - Advanced, Consulting (NM) - Advanced, Adaptive Communication (NM) - Advanced, Financial Case Consultation & Resolution (NM) - Advanced, Financial Planning (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Customer, Market & Ecosystem Knowledge (NM) - Advanced, Financial Acumen (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Responsible for technical analysis/processing of 1035 exchange life insurance applications, and determination of funds allocation and transaction legality. Responsible for initial review, obtaining requirements, and processing of exchange proceeds, you will report on non-prepaid cases and accuracy of the cost basis adjustments; meet all service expectations and regulatory guidelines under the tax code for a 1035 exchange; communicate with outside companies to obtain necessary funds; administer proceeds in a timely and accurate manner, using a wide variety of computer applications; research and implement creative solutions to complex situations related to 1035 exchanges; identify cases that require additional underwriter involvement; process cost basis for 1035 exchanges, accountable for any necessary policy corrections changes for approved 1035 exchanges; identify and apply interest charge adjustments; take final action on 1035 exchanges.

This position provides a balanced mix of customer interaction and case management. Team members typically spend about half of their time supporting clients and field partners by phone and half of their time managing complex 1035 exchange cases, conducting research, obtaining requirements, and processing transactions.

What You'll Do:

• Successfully resolves questions and inquiries from Financial Reps and clients

• Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers

• Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients.

• Educates Financial Representatives on self-service capabilities

• Fosters a professional relationship with our clients to enhance brand loyalty

• Exhibits skill in de-escalating servicing concerns

• Achieves productivity standards and goals while maintaining the highest level of customer service

• Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards

• Able to multi-task between phone and casework/transactional duties with the high degree of accuracy and quality

• Able to work independently and with your team to consistently identify opportunities improve work processes

• Researches and evaluates possible solutions using all available resources

• Manages casework in accordance with area service and/or productivity standards

• Welcomes change and embraces an environment where continuous improvement is expected from all employees

• Demonstrates a willingness to shift work priorities to meet the needs of the business and customer demand

• Identifies opportunities for improvement and is an advocate for delivering viable solutions and alternatives

• Ability to interact with latest technologies including devices to do their jobs and interact with clients

• Demonstrated ability to use computer software packages, including Word, Excel, and PowerPoint

What You'll Bring to the Role:

• Associates degree in business or related field or equivalent combination of education and experience

• Previous customer service experience preferred

• Equally strong written and verbal communication skills

• Non-Registered fingerprinted will be required

• Ability to multi-task, prioritize and manage time effectively

• Willingness to embrace change in a fast paced work environment

• Desire to resolve complex problems

• A strong desire to continuously learn and improve

• Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages

• Successful completion of customer service required testing

Skills You Have:

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Case Management: Manages and maintains ownership of assigned cases, communicating status, managing requirements, and answering client questions. Ensures all claims and inquiries are necessary, reasonable, and legitimate.

• Customer Service Mindset: Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions.

• Field Relations: Builds and maintains relationships with agents or brokers who work directly with customers to sell insurance products, and negotiates outcomes with field/clients. Understands the needs and concerns of these intermediaries, provides support and guidance on underwriting policies and procedures, and collaborates with them to ensure that customers receive the best possible service and coverage.

• Insurance Products: Leverages knowledge of the general components, characteristics, principles, philosophy, and advantages of specific Northwestern Mutual insurance products to inform approach to situations such as innovation, development, and improvement.

• Root Cause Analysis & Decision Quality: Assists and applies problem solving methods to understand the fundamental reasons of faults and problems; makes timely, data-driven decisions by understanding the probability of success, identifying customer risks, gathering business requirements, and developing value statements.

• Teamwork: Engages in others' behaviors to generate strong team cohesion and orientation. Facilitates open dialogue within and across teams to create trust and understanding. Shares collective successes and opportunities to improve as a group.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer Service Mindset (NM) - Intermediate, Case Management (NM) - Intermediate, Quality Acumen (NM) - Beginner, Field Relations (NM) - Beginner, Policy Inquiries & Complaints Management​ (NM) - Beginner, Adaptive Communication (NM) - Beginner, Data Security (NM) - Intermediate, Teamwork (NM) - Intermediate, Prioritization (NM) - Beginner, Compliance (NM) - Beginner, Insurance Products (NM) - Beginner, Policy & Procedure (NM) - Beginner, Change Adaptability (NM) - Beginner, Root Cause Analysis & Decision Quality (NM) - Beginner, Escalation Management (NM) - Beginner, Attention to Detail (NM) - Intermediate, Client Advocacy (NM) - Beginner, Analytical Thinking (NM) - Beginner, Customer Support (NM) - Intermediate, Tax Awareness (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Helps analyze investment performance data and communicate with senior management, field, and home office teams.

• Assist in performance reporting projects to identify and fix reporting defects.

• Prioritize performance reporting enhancements based on multiple sources of feedback.

• Performs data quality checks and works to resolve errors in data with the vendor(s).

• Produce and validate marketing materials used by the Field to define our Advisory models/strategies.

• Loading data to Field analytical tools such as Morningstar and Ycharts to assist in quantitative analysis.

• Summarizes analysis into user-friendly deliverables by translating technical, detailed data into business-appropriate communications and recommendations (including process change recommendations).

• Reports analytical results and recommendations in written, verbal and presentation form.

• Other responsibilities may be assigned as necessary.

Qualifications

• Bachelor's degree in finance, accounting, math, statistics, business or related field.

• Understanding of investment accounts including Brokerage, Advisory, Direct-to-fund, etc.

• Understanding of investment vehicles; stocks, bonds, ETFs, Mutual Funds, illiquid alternatives, etc.

• Understanding business processes to include research and data analysis.

• Understanding of various types of investment performance calculations (IRR, TWR) and various performance statistics.

• Understand portfolio risk exposures and benchmark characteristics.

• Knowledge of performance attribution methodologies.

• Expertise in analytical tools such as MS Excel, Business Objects, and PowerBI.

• Proven excellence in problem solving, research, quantitative analysis and analytical working techniques.

• Strong aptitude and desire for learning new platforms, investment products/strategies, analytic and presentation tools, analytic and quantitative techniques.

• Ability to generate new ideas and go beyond the status quo; recognize the need for new or modified approaches.

• Demonstrated ability to gather information systematically; consider a broad range of issues or factors; grasp complexities and perceive relationships among problems or issues; use accurate logic in analysis.

• Initiative to independently prioritize and develop individual deliverables while still being a team player.

• Demonstrated ability to deliver results and recommendations in written, verbal, and presentation form at an appropriate level for a business audience.

• Ability to work effectively with people at all levels.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Engineering Expertise & Practices (NM) - Beginner, Data Solutions (NM) - Beginner, Data Access (NM) - Beginner, Business Application (NM) - Beginner, Strategic Thinking (NM) - Beginner, Adaptive Communication (NM) - Beginner, Business Acumen (NM) - Beginner, Data Architecture (NM) - Beginner, Data Analytics (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Beginner, Data Literacy (NM) - Intermediate, Data Lifecycle (NM) - Beginner, Metadata Management (NM) - Beginner, Root Cause Analysis & Decision Quality (NM) - Beginner, Data Security (NM) - Beginner, Analytical Thinking (NM) - Beginner, Data Modeling (NM) - Beginner, Data Integrity (NM) - Beginner, Data Governance (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual’s Investment Operations team supports the management of the company’s institutional investments. Team members assist in operational tasks related to those assets, with a focus on accuracy, efficiency, and risk management.

What You'll Do:

• Assist in monitoring investment portfolios by reconciling cash positions, investment holdings, and critical data attributes to ensure accuracy and timeliness.

• Respond to internal and external inquiries regarding investment holdings, activities, and portfolio details.

• Help prepare internal reports and external regulatory filings using tools like PowerBI, Snowflake, and Microsoft Excel.

• Participate in process modernization efforts, incorporating digital tools, automation, and AI-driven analytics to streamline workflows and enhance data governance.

• Collaborate with teams across Finance and Risk and Institutional Investments to ensure seamless operations and alignment with company objectives.

• Assist in risk management activities, including conducting basic risk assessments and ensuring adherence to risk policies and regulatory standards.

• Support enterprise risk management efforts by identifying potential operational risks in investment activities and contributing to resiliency planning.

• Assist in data governance activities, including ensuring data quality, implementing governance policies and standards, and supporting data stewardship.

• Ensure accurate, efficient, and timely execution of operational activities across asset classes and managed accounts of reoccurring transactions in public, private, and/or real estate asset classes most asset classes in PI, MSA, NMC and NMRE's public and private managed portfolios including domestic fixed income, common stock, foreign, private placements, real estate equity and mortgage loans. Work with front office to settle transactions.

• Collaborate with senior staff members to solve more complex issues and work with custodial bank representatives, brokers, traders, and field offices.

• Maintain investment data on various systems, conduct reconciliations, and work closely with Investment Accounting, Financial Management, Law and other related investment areas to resolve issues.

• Respond to and investigate cash receivable and payable exceptions. Resolve a wide variety of standard problems.

• Stay informed of industry and regulatory changes and developments that affect processing procedures.

• Assist with testing, system enhancements, upgrades, new initiatives and other projects involving procedural and workflow changes and may make recommendations for process improvements.

• Ensure adherence to contractual terms and amendments through interpretation and analysis of basic legal documents.

What You'll Bring to the Role:

• Adaptability and a growth mindset

• Skills in data literacy

• Basic experience in data visualization or automation software

• Attention to detail

• Ability to handle data intensive tasks in a fast-paced setting

• Bachelor's degree in business with emphasis in finance, accounting, management, real estate or information systems or equivalent related experience.

• 1-3 years of related, investment operations experience preferred.

• General knowledge of a variety of investment asset types.

• Strong verbal and written communication skills.

• Strong problem-solving skills and analytical ability.

#LI-Onsite

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer Service Mindset (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Process Improvement (NM) - Intermediate, Customer Support (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Create an environment that inspires others to achieve theirs by blending a thorough knowledge of security processes and technology with company values to take appropriate actions that promote and maintain safety and security for people and facilities. Staff posts in our enterprise security operations centers, patrol our campuses in Milwaukee and Franklin, and provide security at Company special events.

What You'll Do in the Role

• In security operations centers, monitor and dispatch alarms received from integrated security technology (access control, CCTV, intercoms and fire alarms) and building automation systems.

• Coordinate response to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process ID cards, and document activities using a variety of methods.

• Use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors. Serve as a first responder to emergency incidents.

• Using standard practices and good judgment, identify and respond to urgent situations to maintain safety for people and property.

• Monitor the operations center; conduct safety and security checks/audits as required.

• Provide security related services to Northwestern Mutual employees and visitors in a way that demonstrates customer service, tact, confidentiality, and integrity.

• Participate in the continuous improvement of processes and services to develop your career and advance the capabilities of the team.

• Use solid critical thinking, interpersonal, and communication skills to resolve issues effectively.

What You'll Bring to the Role

• High School Graduate or GED required.

• A minimum of two years of experience in a corporate or professional environment that includes performance under demanding conditions.

• Excellent customer service in a professional environment.

• Experience using video management and access control systems.

• Proficiency in Microsoft suite of products.

• Valid driver's license with an acceptable driving record.

• Able to work weekends and some holidays as part of the work schedule.

• Associates degree or 60 credits of post-secondary education from an accredited institution preferred.

• Current certification in First Aid/CPR/AED and bloodborne pathogen training preferred Must be certified within first 6 months of employment.

Skills You'll Have

• Attention to Detail

• Customer Service Mindset

• Operational Functions

• Teamwork

*THIS JOB IS PART OF A GROUP OF JOBS CONSIDERED ESSENTIAL SERVICES. ALL ESSENTIAL SERVICES EMPLOYEES ARE EXPECTED TO MAKE EVERY REASONABLE EFFORT POSSIBLE TO REPORT FOR WORK, EVEN DURING INCLEMENT WEATHER CONDITIONS.

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Incident Response (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Operational Functions (NM) - Beginner, Customer Service Mindset (NM) - Intermediate, Physical Security (NM) - Intermediate, Event Security Operations (NM) - Beginner, Teamwork (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Senior Specialist in Wealth Accounting performs financial accounting functions, and related control activities, for assigned accounts and processes to ensure conformance with GAAP accounting standards, as well as compliance with FINRA and SEC regulations. Prepares information for inclusion in regulatory filings and other management financial reports. Analyzes accounting information, systems and processes to ensure accuracy, identify trends and identify, recommend and implement enhancements to improve efficiency. Represents the Department in enterprise-wide system and/or process development activities related to assigned work.

What You'll Do:

• Performs financial accounting functions for assigned accounts and processes to ensure conformance with STAT and/or GAAP accounting standards. Responsible for the accurate and timely preparation of journal entries, accounting reconciliations, and the trial balance. Includes accounting transactions and balances related to revenue, fees, expenses, compensation, and associated suspense accounts.

• Ensures the accuracy of the accounting generated by numerous contract administration systems as well as any manual accounting. Researches and resolves reconciliation issues, imbalances and open suspense items. Provides guidance to staff performing accounting and control activities. Maintains an effective internal control environment.

• Performs accurate and timely financial statement and analytical reporting. Analyzes balance sheet and income statement accounts to ensure the accuracy of accounting. Analyzes financial activity for alignment with expectations and the identification of trends or unusual items.

• Provides a strong understanding of the business transactions and related accounting performed by numerous contract administration systems.

• Analyzes accounting and related systems to identify potential enhancements to improve accuracy and efficiency.

• Leads or assists in efforts to implement system or process improvements, including those involving change in the operating departments. Represents the Department in enterprise-wide system and/or process development activities related to assigned accounts or processes. Collaborates with project teams to acquire a thorough understanding of changes.

• Develops and delivers comprehensive and clear accounting, reporting and testing requirements. Ensures that adequate accounting control structures are designed and implemented, and all necessary accounting information is completely and accurately recorded in the financial accounting systems.

• Acts as coordinator and day-to-day contact for internal or external auditors in their examination of annual financial statements for assigned accounts and processes and provides support for requested information.

• Leads ongoing sustainability efforts to ensure continued compliance with the NAIC Model Audit Rule for assigned significant processes. Plans a sustainability approach and schedule. Collaborates with process owners and subject matter experts across the enterprise to ensure adequate internal controls are in place and operating effectively, and that related control documentations is developed and maintained as business changes occur.

What Experience You'll Bring:

• Bachelor's degree in accounting, or related field or equivalent education plus experience required.

• Minimum of 3 years of relevant professional accounting experience.

• Public accounting experience preferred.

• Certified Public Accountant (CPA) designation preferred.

• Experience with the application of statutory or GAAP accounting standards in the insurance or financial services industries.

• Proven analytical and decision making skills.

• Excellent communication skills.

Skills:

Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Financial Accounting Principles: Understands and applies knowledge of financial accounting principles, processes, and systems to drive accuracy, efficiency, and optimization of financial activities. Develops and adheres to controls that support financial integrity in accordance with internal control framework, mandated laws and regulations.Financial Acumen: Applies the knowledge of financial statements, financial analysis, budgeting, forecasting, and financial modeling to ensure decisions are fiscally sound and responsible.

Learning Agility & Critical Thinking: Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

#LI-Hybrid, #LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Contract Administration (NM) - Intermediate, Prioritization (NM) - Intermediate, Account Reconciliations (NM) - Intermediate, Process Improvement (NM) - Intermediate, Financial Accounting Principles (NM) - Intermediate, Business Automation (NM) - Intermediate, Statutory Accounting (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Storytelling through Data (NM) - Intermediate, Documentation (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Project Management (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Research Communication (NM) - Intermediate, Insurance Products (NM) - Intermediate, Internal Controls (NM) - Intermediate, Financial Reporting (NM) - Intermediate, Investment Products (NM) - Intermediate, Financial Acumen (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.

• Travel may be required based on supported offices.

What You'll Bring to the Role:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Technology support experience preferred.

• Ability to understand sales-focused software technology and its benefits.

• Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

Skills You Have:

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Consulting: Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Customer Support: Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints efficiently.

• Operational Excellence: Focuses on lowering operational risks, running costs, and increasing revenues by identifying, designing, and implementing efficient and effective operational processes and systems that drive performance improvement and achieve business goals.

• Prioritization: Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

• Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Change Management (NM) - Intermediate, Training Needs Analysis (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Prioritization (NM) - Advanced, Consulting (NM) - Intermediate, Sales Cycle Acumen (NM) - Advanced, Technical & Digital Acumen (NM) - Advanced, Customer Centricity (NM) - Intermediate, Field Advocacy (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Coaching & Mentoring (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Technical Troubleshooting (NM) - Advanced, Domain Expertise (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Interpersonal Savvy (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Join the Team Member Onboarding service as a Field Onboarding Senior Specialist bringing your ability to quickly build relationships, instill trust, and proactively take ownership helping new field team members navigate their onboarding experience and rapidly launch their new career.

Team Member Onboarding is a part of Operations & Planning Suite, developed via the Elevate Field Experience (EFX) effort and is part of a creating the field talent experience of the future. The Field Onboarding Senior Specialist serves as the primary point-of-contact and process expert for assigned field partners (financial reps, field leaders, network office team members) who engage in the Team Member Onboarding service to facilitate onboarding.

Responsible for expediting onboarding processes, negotiating resolutions, providing proactive field onboarding case consultation, and helping to guide financial reps and their team members regarding onboarding/launching new team members.

What You’ll Do

• Accountable for managing all inquiries and concerns raised by service subscribers, network offices/leaders, and HO business partners - from initial contact through final resolution.

• Informs applicable stakeholders on resolution progress and coordinates communication to all involved parties.

• De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources.

• Works closely with internal business partners to identify and detail concerns and/or expectations and collaborates with them to provide exceptional service.

• Collaborates with internal partners to track, trend, and perform root cause analysis around Team Member Onboarding service-related concerns and opportunities for ongoing service refinement/evolution.

• Leverages data analytics to identify obstacles and continually improve operations and the field/client experience.

• Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience.

• Serves as a point of contact for peer and internal/external business partners. Drives for results and goal attainment; ensures fellow home office team members provide appropriate solutions to meet the needs of both our clients and field force participating in the Team Member Onboarding service.

What You’ll Bring to the Role

• Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience.

• Minimum of four years of customer service experience (Career Distribution and/or IPCS preferred)

• Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments.

• Strong customer service skills

• Comfortable learning new technology and tools

• Preferred – experience working with or as part of NM field force

• Preferred – experience building new processes/process improvement

• Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity.

• Ability to influence without authority.

• Demonstrated ability to negotiate skillfully, resolve conflicts, and retain composure in difficult situations with both internal and external stakeholders.

• Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies.

• Demonstrated interpersonal, leadership, and verbal and written communication skills.

#IN-POST

#LI-POST

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Job Description:

This position supports our field and clients with the management and movement of their retirement and investment accounts. Team members collaborate closely with financial representatives, their staff, and company colleagues to provide exceptional client support. Responsibilities include processing various account transactions, handling customer inquiries related to retirement and investment account money movement.

Primary Duties & Responsibilities

• Provide Exceptional Service: Deliver a personalized and remarkable experience for our field partners and their staff by answering questions related to asset movement, providing detailed servicing options, and assisting them through asset movement transaction procedures or services in a call center environment.

• Resolve Inquiries and Transactions: Efficiently resolve inquiries and transactions from Financial Reps and clients related to asset movement, handling both basic and intermediate (semi-complex) level calls.

• Research and Evaluate Solutions: Investigate and evaluate potential solutions to complex asset movement transaction inquiries, sometimes requiring deviation from standard procedures to identify root causes.

• Ownership and Anticipation: Take ownership of asset movement calls and anticipate future issues related to prevent repeat calls and unnecessary call transfers.

• De-escalation Skills: Effectively de-escalate situations, guiding clients through complex and unique asset movement inquiries, and ensuring a positive client experience.

• Trusted Advocacy: Act as a trusted advocate for our Financial Representatives, partnering with them to meet the asset movement needs of our clients.

• Embrace Technology: Embrace new technology related to asset movement and advocate for website and self-service capabilities by educating field partners. Understand the risks and impacts of asset movement transactions on the client or account.

• Systems and Processes: Understand how systems related to asset movement connect to processes and outcomes, ensuring seamless transfers and transactions.

• Confidentiality and Privacy: Handle phone and transactional responsibilities related to asset movement while adhering to strict confidentiality and privacy standards.

• Adaptability: Be adept at shifting work priorities to meet the dynamic needs of the business.

Qualifications:

• Educational Background: Associate's degree in business or a related field, or an equivalent combination of education and experience, specifically in customer service:

• For customer service a minimum of 4 years of customer service experience preferably with a focus on asset movement, related transactions, or financial services demonstrating proven customer service skills.

• Communication Skills: Advanced written and verbal communication skills, with the ability to clearly explain complex asset movement processes and resolve client inquiries effectively.

• Multi-tasking Ability: Strong ability to multi-task and handle a high volume of asset movement calls and caseloads with a high degree of accuracy and attention to detail.

• Organizational Skills: Excellent organizational skills with the ability to prioritize tasks related to asset movement and manage time efficiently to meet deadlines.

• Continuous Improvement Enthusiasm: A strong desire to continuously learn about asset movement processes and improve personal and team performance.

• Technical Proficiency: Computer experience with solid keyboarding skills, and the ability to quickly learn and adapt to new software systems.

Skills You Have

• Customer Service Mindset (NM) – Advanced: Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions.

• Attention to Detail (NM) – Advanced: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Financial Services Industry Acumen (NM) – Advanced: Applies knowledge of both general and organization-specific financial theories and is up-to-date on the latest market movements. Demonstrates problem-solving skills that ensures business's financial stability, follows generally accepted accounting principles, regulations, and business ethics.

• Customer Support (NM) – Advanced: Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints efficiently.

• Client Advocacy (NM) – Advanced: Translates customer issues and pain points into requirements, represents client’s best interests. Analyzes customer feedback to understand client needs and communicates client sentiment to product teams and relevant stakeholders.

• Change Adaptability (NM) – Advanced: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

• Case Management (NM) – Advanced: Manages and maintains ownership of assigned cases, communicating status, managing requirements, and answering client questions. Ensures all claims and inquiries are necessary, reasonable, and legitimate.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Teamwork (NM) - Advanced, Compliance (NM) - Advanced, Escalation Management (NM) - Advanced, Change Adaptability (NM) - Advanced, Financial Services Industry Acumen (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Investment Products (NM) - Advanced, Prioritization (NM) - Advanced, Policy & Procedure (NM) - Advanced, Customer Support (NM) - Advanced, Tax Awareness (NM) - Advanced, Client Advocacy (NM) - Advanced, Field Relations (NM) - Advanced, Attention to Detail (NM) - Advanced, Adaptive Communication (NM) - Advanced, Quality Acumen (NM) - Advanced, Data Security (NM) - Advanced, Insurance Products (NM) - Advanced, Policy Inquiries & Complaints Management​ (NM) - Advanced, Case Management (NM) - Advanced, Customer Service Mindset (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Wealth Accounting Lead will independently perform financial accounting functions, and related control activities, for assigned products and processes to ensure conformance with statutory and GAAP accounting standards, as well as compliance with FINRA and SEC regulations. Owns the preparation and analysis of complex product line financial results. Analyzes numerous and sophisticated contract administration systems to ensure the accuracy of product accounting information and identify potential enhancements to improve efficiency. Represents the Department in enterprise-wide system and/or process development activities related to products.

What You'll Do:

• Independently performs financial accounting functions for assigned products and processes to ensure conformance with both statutory and GAAP accounting standards. Includes accounting transactions and balances related to revenue, fees, expenses, field compensation, and associated suspense accounts.

• Ensures the accuracy of the accounting generated by numerous contract administration systems as well as any vital manual accounting.

• Researches and resolves complex reconciliation issues, imbalances and open suspense items.

• Provides mentorship and coaching to others in the Division performing accounting and control activities.

• Analyzes balance sheet and income statement accounts to ensure the accuracy of accounting.

• Maintains an effective internal control environment and ensures continued compliance with FINRA and SEC regulations.

• Performs accurate, timely and value-added complex core financial statement and analytical reporting products for product lines on both a statutory and GAAP basis.

• Prepares reports and information for inclusion in Board reporting, regulatory filings and other management financial reports.

• Analyzes financial activity for alignment with expectations and the identification of trends or unusual items.

• Utilizes operational indicators, business plans/projections and actuarial information in this analysis.

• Analyzes product accounting and related administration systems to identify potential enhancements to improve accuracy and efficiency.

• Leads efforts to implement system or process improvements, including those involving change in the operating departments.

• Collaborates with project teams to acquire a thorough understanding of changes. Independently develops and delivers comprehensive and clear accounting, reporting and testing requirements.

• Ensures that adequate accounting control structures are designed and implemented, and all necessary accounting information is completely and accurately recorded in the financial accounting systems.

• Leads ongoing sustainability efforts to ensure continued compliance with the NAIC Model Audit Rule for assigned significant processes.

• Independently plans a sustainability approach and schedule.

• Collaborates with process owners and subject matter experts across the Company to ensure adequate internal controls are in place and operating effectively, and that related control documentation is developed and maintained as business changes occur.

• Researches, analyzes and coordinates the resolution of product accounting and reporting issues.

• Leads the implementation of new accounting and reporting requirements and standards impacting products.

• Represents the Division on projects, audits, task forces, and other special projects related to NM's products and services.

What Experience You'll Bring:

• Bachelor's degree in accounting, or related field or equivalent education plus experience required.

• Minimum of 5 years of relevant professional accounting experience.

• Public accounting experience preferred.

• Certified Public Accountant (CPA) designation preferred.

• Experience with the application of statutory or GAAP accounting standards in the insurance or financial services industries.

• Proven analytical and decision-making skills.

• Proven track record to act independently.

• Excellent communication skills.

• Extensive knowledge of insurance and investment products and the financial services industry including Northwestern Mutual's business functions, products, and operations

#LI-Hybrid, #LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual is looking for a hardworking Platform Senior Systems Software Engineer to join our growing Kubernetes Platform team. The Kubernetes Platform team develops, maintains, loves, and appreciates all things containers. We enable hundreds of developers to harness the power of Kubernetes and the cloud to deploy outstanding apps and infrastructure on their own 1000s of times a day. This is a fun, fast-paced experience that exposes you to cutting-edge cloud technologies and encourages personal learning and development

What You'll Do in the Role

• Demonstrate technical leadership by mentoring junior engineers

• Proficiency in DevOps and Agile principles

• Apply engineering standard methodologies to analyze and develop software solutions

• Leverages established coding standards, best practices, and automation capabilities to develop solutions to support our users

• Identify technical problems and develop software solutions and automation capabilities

• Have the technical skill to review, verify, and validate the software code developed in the project

• Strive for continuous improvement and build continuous integration and continuous development pipeline (CI/CD Pipeline)

What You'll Bring to the Role

• Bachelor’s Degree or equivalent experience

• AWS or Docker or Kubernetes Certification Preferred

• At least 4 years of working experience

• 5+ years of professional IT experience

• 3+ years' experience with AWS Cloud Services (AWS Certified Preferred), and containerized applications and container orchestration (Docker, Kubernetes – CKA Preferred)

• 5+ years' experience with monitoring and performance management/tuning of systems

• 5+ years' experience with networking and Linux based platforms

• 5+ years' experience with modern programming and scripting languages (Python, JavaScript, etc.)

• Experience with Infrastructure-as-Code frameworks (Terraform, CloudFormation)

• Experience working with DevOps, CICD, GitOps, Agile methodologies

• Experience with CI/CD pipelines and automation and how to apply it with services such as Gitlab CI, Jenkins, CodePipeline, or Circle CI

• Understanding of certificates, firewalls, vulnerability management, authentication, and authorization

• Experience with Unit Testing

• Experience with Linux and Windows. Understanding how to install, configure and manage. Very comfortable with CLI

Skills You Have

• Cloud & IT Infrastructure: Embraces, prioritizes, and applies DevOps principles and mindset to cybersecurity services and capabilities; leverages understanding of enterprise IT environment from operating system to networks and domain services and orchestrates applications and infrastructure through a pipeline approach.

• Cloud Technology: Applies knowledge of cloud service platforms and delivery models to support, develop, adopt, secure, implement and evaluate end-to-end cloud solutions delivery and data storage instead of through traditional physical servers in a back office.

• DevOps: Applies continuous integration and delivery to implement applications and services at a higher velocity.

• Infrastructure Automation: Articulates and applies systems architecture and automation technologies to support and implement automation optimization and initiatives.

• Programming Languages: Demonstrates proficiency in one or more programming languages to execute activities, tasks, practices, and deliverables associated with writing and modifying programs and scripts that comprise an application system; designs, codes, tests, and installs complex computer programs and maintains detailed documentation of programming tasks.

• Software Engineering: Designs, develops, tests, documents and maintains software applications for the organization to use to process complex technical information. Demonstrates the ability to convert design specifications into functional software solutions that meet customer needs. Includes planning, designing, programming, debugging, testing, documenting and maintaining applications and services, using established coding standards and methodologies. Ensures that the code delivered is reusable and modular. Uses software development processes in which the smallest testable parts of an application (units) are individually and independently scrutinized for proper operation.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Software Engineering (NM) - Advanced, Analytical Thinking (NM) - Advanced, Cloud & IT Infrastructure (NM) - Advanced, Technology Roadmap (NM) - Intermediate, CI/CD Processes (NM) - Advanced, DevOps (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Site Reliability Engineering (NM) - Advanced, Customer Centricity (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Business Application (NM) - Intermediate, Cloud Technology (NM) - Advanced, Infrastructure Automation (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Programming Languages (NM) - Advanced, Agile Results Delivery (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Enterprise Portfolio Management Group is seeking an Assistant Director to help execute and evolve enterprise governance processes that enable senior leaders to make clear, informed decisions about the portfolio of work across Northwestern Mutual. This role will report directly to the VP, Enterprise Planning and, along with the Sr Director Business Program Manager, will be responsible for both operating the current governance routines with discipline and helping define the future-state approach for enterprise portfolio management.

This is role suited for someone who is comfortable with ambiguity, brings structure to complex work, and can move between detailed process execution and strategic thought partnership. The right candidate will have strong governance, portfolio management, finance, or business operations experience; excellent written and verbal communication skills; and the executive presence to work effectively with senior leaders.What You’ll Do

• Execute enterprise governance processes: Support and help run core Enterprise Portfolio Management Group governance routines, including Enterprise Portfolio Management Committee activities, enterprise portfolio reviews, intake and prioritization, portfolio reporting, execution risk and watchpoint escalation, and Quarterly Business Review support.

• Bring rigor to portfolio reporting: Review and synthesize enterprise portfolio information to surface execution risks, watchpoints, dependencies, tradeoffs, and metrics status in a way that enables timely leadership action.

• Prepare senior leader materials: Develop agendas, pre-read materials, executive summaries, decision-ready updates, and meeting outcomes for senior leadership forums. Translate complex portfolio information into clear, concise written and verbal communications.

• Support intake and prioritization: Help manage the intake, evaluation, prioritization, and governance of enterprise work, ensuring submissions are clear, comparable, and decision-ready.

• Escalate risks and watchpoints: Identify patterns, execution risks, gaps, and points of friction across the portfolio; frame issues clearly; and support practical recommendations for escalation, mitigation, or leadership decision.

• Help shape future-state governance: Partner with the VP, Enterprise Planning and Enterprise Portfolio Management Group leaders to define future enterprise portfolio management processes, including Quarterly Business Reviews, metrics and value realization, operating cadence, decision forums, and ways of working.

• Connect strategy, finance, delivery, and governance: Apply business and financial acumen to help leaders understand how portfolio decisions connect to enterprise priorities, capacity, value, risk, and execution realities.

• Drive clarity and organization through program management and communication across governance activities, maintaining momentum without relying on a rigid project management playbook.

What You’ll Bring to the Role

• Minimum 7 years of related experience in governance, enterprise portfolio management, finance, business operations, strategy execution, or a related field. Bachelor’s degree in business, finance, management, or a related field preferred, or equivalent directly related work experience.

• Strong process orientation with the ability to design, execute, and improve governance routines, operating cadences, reporting mechanisms, and decision forums.

• Comfort operating in ambiguity, with the ability to bring structure, define the problem, clarify choices, and move work forward before every answer is known.

• Demonstrated ability to synthesize complex information, identify themes and tradeoffs, and communicate implications clearly to senior leadership.

• Excellent written and verbal communication skills, including the ability to create crisp, executive-ready materials and facilitate productive leadership discussions.

• Strong attention to detail and follow-through, with the ability to manage multiple priorities and maintain quality in fast-moving environments.

• Demonstrated ability to lead and manage large and highly complex assignments including those with enterprise-wide impact.

• Team player with a high degree of personal initiative and motivation.

Skills You Have

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Business Acumen: Applies knowledge of both general and organization-specific business issues/financial implications for the organization to problem solve.

• Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

• Emotional Intelligence: Includes self-awareness and self-management, empathy towards stakeholders (internal and external) via active listening. Builds trusting relationships and establishes credibility with peers, mangers and stakeholders to influence optimal outcomes for employees and clients.

• Process Mindset: Demonstrates ability to define processes to organize people, activities, and milestones. Understands how to separate and combine tasks into efficient work-flow; creates metrics to measure success. Identifies opportunities for synergy and integration where others can't. Simplifies complex processes and produces more out of fewer resources.

• Program Governance: Establishes and manages policies, processes, and structures to guide the decision-making, roles and responsibilities, and overall direction of the program. Defines the framework to ensure the program is aligned with organizational goals and is executing in compliance with requirements.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Customer Centricity (NM) - Advanced, Risk Management (NM) - Advanced, Emotional Intelligence (NM) - Advanced, Change Adaptability (NM) - Advanced, Program Management (NM) - Expert, Prioritization (NM) - Advanced, Program Governance (NM) - Expert, Adaptive Communication (NM) - Advanced, Consulting (NM) - Advanced, Business Acumen (NM) - Advanced, Stakeholder Relationship (NM) - Advanced, KPIs & Metrics (NM) - Intermediate, Process Mindset (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We are looking for a highly motivated Security Automation Engineer with experience in Data Engineering to join NM’s Security Automation & Data Analytics team. As a member of our team, you will play a pivotal role in designing, building and maintaining continuous and sustainable automated pipelines with the goal of enhancing the efficiency, effectiveness and accuracy of cybersecurity teams’ capabilities reducing manual tasks for the IRC teams and enable data-driven cybersecurity operations. This role requires a mix of modern data engineering practices, experience in database structures and tooling, coding, cloud development, and security domain expertise.

What You'll Do:

• Design, develop, and maintain scalable data pipelines, datasets, and analytics products supporting IRC department’s reporting and analytics capabilities.

• Develop and maintain enterprise-ready ETL/ELT processes and data transformation frameworks to support data-driven initiatives.

• Design, build and support cloud-based data pipelines and data lake architectures using software and data engineering best practices.

• Ensure data quality, lineage, integrity, and governance standards are implemented throughout the data lifecycle.

• Optimize and troubleshoot existing data pipelines for performance and reliability, ensuring data quality and integrity across various data sources.

• Identify opportunities to automate workflows/processes and improve efficiency across cybersecurity teams through SOAR playbooks and Kubernetes-hosted and/or cloud-hosted pipelines.

• Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python and PowerShell)

• Develop integrations with security tools and APIs.

• Evaluate and implement emerging technologies to improve cybersecurity and analytics capabilities

• Assist with the development and support of dashboards, metrics, and monitoring alerts related to the team’s and the department’s operations.

• Develop and maintain documentation related to the team’s automated workflows/products.

• Partner with data scientists, analysts, engineers, and other stakeholders to identify requirements and deliver high-quality solutions and insights.

• Provide mentorship and coaching to junior team members, fostering skill development and encouraging continuous learning.

What You'll Bring to the Role:

• 5+ years of professional development experience using SQL and Python.

• 5+ years of professional experience building data pipelines (batch and/or streaming) and data governance practices.

• Hands-on experience with modern data warehouses and large-scale data platforms (Databricks Preferred); comfortable working across large-scale, structured and unstructured data.

• Deep understanding of database structures principles and best practices

• Deep understanding of data modeling, ETL/ELT design, data engineering best practices, including data integration patterns, replication, event streaming, and pipeline performance tuning.

• Hands-on experience with security automation and orchestration tools and/or software development technologies.

• Comfortable with REST API best practices and usage.

• Hands-on experience deploying content and/or systems through CI/CD environments, and tooling such as GitLab, GitLab CI, Terraform, Ansible, Kubernetes etc.

• Hands-on experience with AWS and cloud services configuration and development.

• Excellent written and verbal communications skills.

• Ability to communicate with technical and non-technical audiences.

Preferred Skills:

• Bachelor's degree in computer science, Cybersecurity, Computer Engineering, Data Engineering, Software Engineering, or related fields

• Relevant industry certifications are preferred, such as AWS Certified Data Engineer – Associate Databricks, Certified Data Engineer Associate, or Databricks Certified Data Engineer Professional, demonstrating expertise in modern cloud-based data engineering, analytics, and data platform technologies.

• Experience with Databricks

• Experience with SOAR and SIEM platforms.

• Practical experience with automation techniques using PowerShell, Bash, JavaScript, API calls, and regular expressions

• Additional coding experience in one or more programming languages – Java, C++, Go

• ServiceNow development experience

• Experience with network and/or systems administration

• Experience working in Security Operations, Incident Response, or Penetration Testing

• Hands-on experience with security technologies such as firewalls, IDR/IPS, EDR, IAM principles and others.

What Sets you apart:

• Adaptive Communication - Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Data Architecture - Data Architecture: Designs and maintains the structure of logical and physical data assets and data management resources; develops and governs policies and processes for data collection, storage, arrangement, integration, and usage of data.

• Data ETL - Data ETL: Extracts, transforms, and loads data from multiple sources to a data warehouse or unified data repository.

• Databases & Data Platforms - Databases & Data Platforms: Utilizes knowledge of databases to access, manage, and update information, typically containing aggregations of data records or files; includes understanding of different types of databases.

• Engineering Expertise & Practices - Engineering Expertise & Practices: Applies specialized experiences in different facets of engineering, including data, applications, cyber, systems, operations, product, security, and testing, along with technical aptitude to adapt new expertise as they become relevant through an understanding of underlying engineering principles.

• Programming Languages - Programming Languages: Demonstrates proficiency in one or more programming languages to execute activities, tasks, practices, and deliverables associated with writing and modifying programs and scripts that comprise an application system; designs, codes, tests, and installs complex computer programs and maintains detailed documentation of programming tasks.

• SQL - SQL: Applies clear, logical codes for small and large-scale projects using the language constructs and object-oriented approach of SQL to manage data in a database management system.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Data Integrity (NM) - Advanced, DevOps (NM) - Intermediate, Data Interpretation (NM) - Intermediate, Business Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Product Roadmap (NM) - Beginner, Data Architecture (NM) - Beginner, Consulting (NM) - Beginner, Data Security (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Business Application (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, SQL (NM) - Advanced, Engineering Expertise & Practices (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Intermediate, Databases & Data Platforms (NM) - Intermediate, Data Literacy (NM) - Advanced, Data ETL (NM) - Advanced, Coaching & Mentoring (NM) - Beginner, Programming Languages (NM) - Advanced, Business Influence (NM) - Beginner, Data Analytics (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

FINRA Series 6 License - REQUIRED

**Open to remote**

About the job:

The Life Claims & Annuity Sr. Specialist is responsible for assessing and making decisions on variable/portfolio death claims, death under income plan, variable/fixed annuity, and Northwestern Access Fund accounts. This role involves partnering with the contestable team on variable contestable claims. Ensuring compliance with a $2M signature authority limit involves analyzing various documents such as death certificates, claim forms, and legal documentation. Additionally, the specialist conducts routine reviews of claims by contract language and state laws.

What You’ll Do:

Decision Making and Claims Review

• Make fair, accurate, and timely decisions on variable/portfolio death claims, death under Income plans, variable/fixed annuities, and Northwestern Mutual Access Fund accounts. Maintaining compliance with a $2M signature authority limit.

• Examine claim information obtained, including beneficiary data, policy values, policy status, and analyze information received during the claim review process, such as death certificates, claim forms, assignment forms, divorce decrees, and estate and trust documentation.

• Research and evaluate solutions to arising situations and resolve concerns as needed. Deviate from procedures to handle unique situations effectively.

• Exhibit empathy, professionalism, and tact in all interactions, especially when handling sensitive or contentious claims.

• Provide exceptional customer service to policyholders, beneficiaries, and financial advisers, addressing their questions and concerns throughout the claims process.

• Communicate claims decisions to beneficiaries and other parties clearly and sensitively, providing detailed explanations and supporting documentation as needed.

• Manage phone and transactional responsibilities while demonstrating a strong commitment to confidentiality.

• Maintain organization, accuracy, and timeliness in individual case management systems; capture and document claim-related information accurately and/or refer tasks as appropriate.

• Maintain production and claim quality standards to ensure efficiency and accuracy.

Continuous Improvement and Innovation

• Participate in continuous improvement initiatives to enhance claims handling processes, reduce turnaround times, and improve accuracy.

• Assist with special projects and initiatives as needed to support the business.

• Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.

• Support digital savvy capabilities in self and others and adapt to changing environments and new situations effectively and positively.

What You’ll Bring to the Role:

• Bachelor’s degree or an equivalent combination of education and progressively responsible work experience.

• A Series 6 FINRA License is required.

• Previous experience in claims, income plan, or annuity preferred.

• High degree of accuracy in handling detailed technical work.

• Self-motivated with proven responsibility for work results and group goals.

• Technically savvy with the ability to toggle between multiple applications and computer monitors simultaneously.

• Strong organizational skills, able to independently prioritize to meet deadlines.

• Exhibits empathy and strong client focus, with excellent customer service skills.

• Excellent communication skills (both verbal and written) to include the proven ability to negotiate.

• Leadership and decision-making skills, to include the abilities to evaluate/identify, diagnose, and implement decisions/solutions to questions/problems within the scope of the job.

• Ability to analyze complex information and ask thoughtful questions.

Skills You have:

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Annuity Acumen: Demonstrates a thorough understanding of the underlying financial principles and risks associated with annuity products. Accurately identifies potential fraud or misrepresentation in annuity applications.

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims. Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions. Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.

• Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Empathetic Communication: Empathizes and relates to clients navigating difficult life situations. Handles cases with care and compassion. Practices active listening to understand the unique needs of the customer and take more informed decisions about their policies.

#LI-Remote

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Information Gathering (NM) - Intermediate, Analytical Thinking (NM) - Advanced, Prioritization (NM) - Intermediate, Insurance Contract Management (NM) - Intermediate, Insurance Acumen (NM) - Intermediate, Annuity Acumen (NM) - Intermediate, Empathetic Communication (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Attention to Detail (NM) - Advanced, Decision Making (NM) - Intermediate, Problem Management (NM) - Advanced, Change Adaptability (NM) - Intermediate, Claims Acumen (NM) - Intermediate, Statutes & Regulation (NM) - Intermediate, Data Application (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Sets project and support delivery objectives that impact the organization, business processes, system technology, and align with corporate visions and strategy. Independently leads projects, support planning, coordination, and business integration to ensure effective implementation of department and cross functional strategies. Assists the Treasurer and other divisional leadership to ensure optimal efficiency, effectiveness, and quality to develop strategic and operating goals.

What You'll Do:

• Executes on strategic business initiatives by setting project/support delivery objectives that impact the organization, business processes, system technology, and align with departmental and corporate strategies. Lead and influence cross-functional client and user experience initiatives and work efforts related to money movement, cash management, and risk management for the organization. Participates as a key stakeholder in cross-functional projects with an enterprise level focus.

• Develops a network of company resources to drive strategies to all levels of the organization. Accountable for the development of communication strategies and executes communications with business clients, technology partners, vendors, field and leadership to build consensus, sell ideas and influence change that effect the business environment. Manages relationships with business clients to ensure key communications are addresses and expectations are managed. Act as a liaison between business areas and bank vendors, with responsibility to understand what business areas across the organization need, understanding what products and services banks offer, and matching the two to find effective solutions.

• Participates in the planning, definition, design, development, and support of technology initiatives supporting Treasury. Supports overall direction and ongoing development of the vision. Continually evolves the systems and workflows based on directional, systematic and procedural changes made in support of the many priorities of the business and technical teams supporting the organization.

What Experience You'll Bring:

• Bachelor’s degree with emphasis in MIS or Business with emphasis in finance, economics,, accounting or equivalent with related work experience.

• Minimum 10 years or more of experience/knowledge of business operations and processes. Proven ability to apply knowledge and perspective across departments.

• Proven management skills including negotiating, leadership, delegation, planning and organization.

• Proven ability to anticipate future consequences and trends accurately.

• Proven ability to articulate and paint credible pictures and visions of possibilities and likelihood’s.

• Demonstrated commitment to continuous improvement of customer service and support.

• Proven ability to influence change with diplomacy.

• Proven ability to identify and cultivate relationships with key stakeholders representing a broad range of functions and levels.

• Ability to build strong external networks with people in the industry and/or profession.

• Proven ability to lead decision making process through idea sharing and consensus building.

• Proven ability to handle ambiguity, exercise judgment and discretion when making final decisions

• Possession of CTP highly desirable.

Skills:

• Accountability: role independently drives enterprise initiatives across Risk Client Services, Retail Investments, Institutional Investments and within Treasury with high delivery ownership.

• Attention to Detail: critical when working with ACH, wire, check disbursements and bank reconciliation processes where errors have downstream financial impact and can harm our clients.

• Customer Service Mindset: supports the "daily firefighting" and rapid response work when ACH, wires or banking systems have issues.

• Process Improvement: Mapped Advanced; core to the "project team, strategies, and systems work" description of the role and continuous improvement across money movement processes.

#LI-Hybrid, #LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer Centricity (NM) - Expert, Accountability (NM) - Advanced, Talent Development & Planning (NM) - Advanced, Process Improvement (NM) - Advanced, Customer Service Mindset (NM) - Expert, Attention to Detail (NM) - Expert, Strategic Vision & Planning (NM) - Intermediate, Customer Support (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The New Accounts team within Investment Client Services supports our field partners and clients by completing new account requests accurately and efficiently in a regulated, client-focused environment. This role provides end-to-end ownership of new account inquiries and transactions, including reviewing account-opening documentation, resolving complex issues, managing escalations, and partnering with Financial Representatives to support a smooth account-opening experience. The role requires strong attention to detail, sound judgment, and strict adherence to confidentiality and client data privacy standards.

What You’ll Do

• Deliver a personalized and remarkable experience by answering new account questions, explaining available servicing options, and guiding Financial Representatives through the account-opening process in a call center environment.

• Resolve basic, intermediate, and complex new account inquiries and transactions within a registered area.

• Review new account requests and supporting documentation for accuracy, completeness, and alignment with established procedures and regulatory requirements.

• Research and evaluate solutions to complex new account issues, including identifying root causes, addressing exceptions, and resolving escalations.

• Take ownership of new account inquiries and transactions from initial submission through resolution, anticipating potential issues to reduce delays, repeat contacts, and unnecessary transfers.

• Effectively de-escalate challenging situations while guiding Financial Representatives through complex or unique new account requirements.

• Serve as a trusted advocate for Financial Representatives and partner with them to support the needs of their clients throughout the account-opening process.

• Promote available technology and self-service capabilities by educating Financial Representatives on tools and resources that support new account submissions.

• Understand the risks and potential client impacts associated with new account transactions, documentation, and account setup.

• Understand how systems connect to new account processes and outcomes and clearly explain system capabilities and limitations to others.

• Work effectively through ambiguity and changing requirements within a regulated environment to deliver accurate and positive outcomes.

• Support team members through process, technology, and regulatory changes and help others adapt to new ways of working.

• Build professional relationships with team members, field partners, and clients to strengthen trust and brand loyalty.

• Balance phone and transactional responsibilities while maintaining accuracy, confidentiality, and client data privacy.

• Identify opportunities to improve new account processes, reduce delays, and enhance the experience for Financial Representatives and clients.

• Coach, mentor, or train team members on new account processes and procedures as needed.

What You’ll Bring to the Role

• Associate degree in business or a related field, or an equivalent combination of education and experience.

• Minimum of four years of related customer service experience with demonstrated customer service skills.

• Basic knowledge of investment products, financial markets, and account registration types.

• Basic understanding of tax implications related to investment accounts.

• Advanced written and verbal communication skills.

• Ability to manage a high volume of calls and new account transactions while maintaining a high degree of accuracy.

• Strong organizational skills with the ability to prioritize work and manage multiple requests.

• Strong attention to detail, particularly when reviewing account-opening documentation and transactional information.

• Strong problem-solving skills with the ability to research issues, evaluate options, and support timely resolution.

• Ability to work effectively within established procedures while navigating exceptions and complex account-opening situations.

• Demonstrated computer proficiency, solid keyboarding skills, and experience working with current software applications.

• Strong desire to continuously learn and improve.

Skills You Have

• Customer Service Mindset (NM) – Advanced: Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions.

• Attention to Detail (NM) – Advanced: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Financial Services Industry Acumen (NM) – Advanced: Applies knowledge of both general and organization-specific financial theories and is up-to-date on the latest market movements. Demonstrates problem-solving skills that ensures business's financial stability, follows generally accepted accounting principles, regulations, and business ethics.

• Customer Support (NM) – Advanced: Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints efficiently.

• Client Advocacy (NM) – Advanced: Translates customer issues and pain points into requirements, represents client’s best interests. Analyzes customer feedback to understand client needs and communicates client sentiment to product teams and relevant stakeholders.

• Change Adaptability (NM) – Advanced: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

• Case Management (NM) – Advanced: Manages and maintains ownership of assigned cases, communicating status, managing requirements, and answering client questions. Ensures all claims and inquiries are necessary, reasonable, and legitimate.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Compliance (NM) - Advanced, Teamwork (NM) - Advanced, Escalation Management (NM) - Advanced, Change Adaptability (NM) - Advanced, Financial Services Industry Acumen (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Investment Products (NM) - Advanced, Prioritization (NM) - Advanced, Policy & Procedure (NM) - Advanced, Customer Support (NM) - Advanced, Tax Awareness (NM) - Advanced, Field Relations (NM) - Advanced, Client Advocacy (NM) - Advanced, Attention to Detail (NM) - Advanced, Adaptive Communication (NM) - Advanced, Quality Acumen (NM) - Advanced, Data Security (NM) - Advanced, Insurance Products (NM) - Advanced, Policy Inquiries & Complaints Management​ (NM) - Advanced, Customer Service Mindset (NM) - Advanced, Case Management (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

Primary Duties & Responsibilities:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.

• Travel may be required based on supported offices.

Qualifications:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Technology support experience preferred.

• Ability to understand sales-focused software technology and its benefits.

• Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Sales Cycle Acumen (NM) - Beginner, Change Management (NM) - Intermediate, Continuous Improvement (NM) - Beginner, Prioritization (NM) - Intermediate, Process Improvement (NM) - Intermediate, Operational Excellence (NM) - Beginner, Strategic Thinking (NM) - Beginner, Business Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Beginner, Consulting (NM) - Intermediate, Field Advocacy (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Project Management (NM) - Intermediate, Escalation Management (NM) - Beginner, Financial Services Industry Acumen (NM) - Beginner, Stakeholder Relationship (NM) - Beginner, Customer Support (NM) - Intermediate, Technical & Digital Acumen (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Helps to drive the strategic division vision, operating model, communications and planning activities, and outcomes for the Field Experience and Engagement division.

Primary Duties & Responsibilities

Strategic Planning

• Directs division strategy development and execution, ensuring alignment with key business priorities and outcomes.

• Leads division strategic initiatives that drive business value.

• Collaborates, plans and organizes with and through people to bridge strategies across teams.

Business Operations

• Responsible for strategy and planning to align business operations with the company's overarching strategy, mission and goals.

• Identifies gaps between ideal and current state of operating model and recommends solutions to close the gaps.

• Facilitates execution of division operating model to improve the health of the department and organization.

• Exhibits high level of local (department/division) business acumen to identify and solve complex operational or organizational problems and identify innovative solutions.

Project Management

• Partners with department/division leadership team to identify and track priority work, including identifying business outcomes and key metrics, portfolio management of key department priorities, developing strategy for project execution, and creating transparency on priority work in the department/division and throughout the enterprise.

• Leads teams or projects with moderate resource requirements, risk, and/or complexity.

Meeting Planning & Leadership Development Support

• Plans and prepares agendas for staff or leadership meetings and planning sessions.

• Participates in regular leadership meetings to evaluate barriers to success and develop courses of action to overcome issues at the department/division level.

• Impacts the achievement of operational or project objectives and ensures alignment of department/division priorities to organizational strategy.

• Facilitates cross-functional initiatives and the flow of information between stakeholders and other teams.

• Coordinates requests for information from stakeholders and prepares reports and presentations in response. Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Communications Support & Delivery

• Lead a consultant (P3) responsible for field and home office communications content creation and coordination

• Conceptualizes, creates, and implements divisional communications plans and deliverables to support our field and home office partners

• Leverages data to identify needs, inform plans, and evaluate effectiveness

• Proactive professional who has ability to collaborate, build trust and rapport, provide counsel, and develop productive working relationships with business partners at all levels.

• Strong writer with the ability to quickly grasp complex topics, synthesize, and distill concepts by writing for a variety of audiences

Qualifications:

• Minimum of 7 years' business leadership experience with some form of people leadership experience

• Proven leadership skills working with diverse teams.

• Superior interpersonal skills to lead a group of people.

• Experience in portfolio and/or project management, strategic and operational planning, and leading multiple complex projects with organization-wide impact.

• Demonstrated organizational agility to work across organizational boundaries, influence, and collaborate with all levels on solutions that benefit the organization.

• Ability to work horizontally w/ shared priorities elevate functional priorities over department objectives.

• Exceptional business acumen and focus on achieving business impact through progressive practices and sound business judgment.

• Ability to translate goals and strategies into executable business plans.

• Demonstrated learning agility and outside-in perspective to identify future trends and practices.

• Strong problem solving and strategic/critical thinking skills.

• Facilitation and team building skills; ability to play an active, operational and communicative role.

• Pro-active and an ability to anticipate needs for a range of broad / complex business problems and staying ahead of them; comfortable working in an ambiguous environment.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Business Case Development (NM) - Intermediate, Prioritization (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Business Acumen (NM) - Advanced, Program Management (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Executive Presence (NM) - Intermediate, Interpersonal Savvy (NM) - Advanced, Stakeholder Relationship (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

This role manages and trades NM’s cash portfolios, ensuring daily liquidity, timely and accurate execution, and effective coordination across the daily cash trading cycle. Responsibilities include managing NM’s repo program and trading Treasury securities and futures. The position works closely with the Cash Portfolio Manager, Middle Office, Investment Operations, Treasury, Accounting, and Portfolio Managers across Public Investments.

What You'll Do:

• Cash Management: Invest and manage NM’s cash portfolios daily within each mandate, including yield optimization, execution, allocation, compliance monitoring, liquidity management, and settlement issue resolution. Develop expertise in cash markets, including commercial paper, money market funds, and repo.

• Repo Program: Negotiate rate and manage lent collateral with approved counterparties. Monitor compliance with daily mark-to-market and counterparty limits while maximizing income from the portfolio within prudent risk management parameters.

• Treasury Securities and Futures Trading: Execute Treasury security and Treasury futures trades as directed by Portfolio Managers, ensuring timely, accurate execution aligned with broader interest rate strategy.

What You'll Bring to the Role:

• Bachelor’s Degree in Finance, Economics or related field.

• Experience with commercial paper and repo markets, money market funds, and a strong understanding of yield curves and Federal Reserve policy.

• Must be able to meet the time requirements of the role, which generally entails the working hours of 6am-4pm CT.

• Experience with Bloomberg, Excel, or similar systems desired.

• Ability to work independently and calmly in a deadline-driven daily cycle. Strong collaboration skills across teams and ability to build strong working relationships with internal and external business partners.

• Exceptional attention to detail, reliability, and strong oral and written communication skills.

• Desire and ability to improve processes while leveraging technology and data.

Skills You Will Have:

• Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Financial Market Monitoring: Consistently tracks and analyzes financial market data and news, evaluates trends and events that may impact investment portfolios or financial decisions, and makes informed decisions based on this information. Stays up to date on economic indicators, market news, and global events, and understands how they relate to investment opportunities and risks.

• Storytelling through Data: Communicates insights and opportunities from a dataset, using narratives, visualizations, and analysis.

#LI-Hybrid

Compensation Range:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

Skills

Risk Management (NM) - Expert, Risk Evaluation (NM) - Expert, Storytelling through Data (NM) - Expert, Industry Knowledge (NM) - Advanced, Talent Development & Planning (NM) - Beginner, Strategic Vision & Planning (NM) - Beginner, Cross Functional Partnering & Planning (NM) - Expert, Financial Acumen (NM) - Expert, Accountability (NM) - Beginner, Interpersonal Savvy (NM) - Expert, Attention to Detail (NM) - Expert, Adaptive Communication (NM) - Expert, Financial Market Monitoring (NM) - Expert, Business Influence (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll Do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.

• Travel may be required based on supported offices.

What You'll Bring to the Role:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Technology support experience preferred.

• Ability to understand sales-focused software technology and its benefits.

• Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

What Sets you apart:

• Adaptive Communication - Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Consulting - Consulting: Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Field Advocacy - Field Advocacy: Serves as an advocate and liaison of the field to produce meaningful interactions with the field that increase awareness and satisfaction with products and services; brings a field-centric mindset to value creation, prioritization, sequencing, and/or design of digital product enhancements, to maximize value to the field and increase the effectiveness of adoption.

• Interpersonal Savvy - Interpersonal Savvy: Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably.

• Prioritization - Prioritization: Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

• Technical & Digital Acumen - Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

• Training Needs Analysis - Training Needs Analysis: Identifies skills gaps using data analysis and qualitative observation and advises on learning needs for successful individual and organizational performance.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Sales Cycle Acumen (NM) - Beginner, Training Needs Analysis (NM) - Beginner, Change Management (NM) - Beginner, Domain Expertise (NM) - Beginner, Cross Functional Partnering & Planning (NM) - Intermediate, Adaptive Communication (NM) - Beginner, Consulting (NM) - Beginner, Prioritization (NM) - Beginner, Customer Centricity (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Beginner, Change Adaptability (NM) - Intermediate, Technical Troubleshooting (NM) - Beginner, Interpersonal Savvy (NM) - Beginner, Field Advocacy (NM) - Beginner, Technical & Digital Acumen (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll Do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.

• Travel may be required based on supported offices.

What You'll Bring to the Role:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Technology support experience preferred.

• Ability to understand sales-focused software technology and its benefits.

• Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

What Sets you apart:

• Adaptive Communication - Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Consulting - Consulting: Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Field Advocacy - Field Advocacy: Serves as an advocate and liaison of the field to produce meaningful interactions with the field that increase awareness and satisfaction with products and services; brings a field-centric mindset to value creation, prioritization, sequencing, and/or design of digital product enhancements, to maximize value to the field and increase the effectiveness of adoption.

• Interpersonal Savvy - Interpersonal Savvy: Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably.

• Prioritization - Prioritization: Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

• Technical & Digital Acumen - Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

• Training Needs Analysis - Training Needs Analysis: Identifies skills gaps using data analysis and qualitative observation and advises on learning needs for successful individual and organizational performance.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Sales Cycle Acumen (NM) - Beginner, Training Needs Analysis (NM) - Beginner, Change Management (NM) - Beginner, Domain Expertise (NM) - Beginner, Cross Functional Partnering & Planning (NM) - Intermediate, Adaptive Communication (NM) - Beginner, Consulting (NM) - Beginner, Prioritization (NM) - Beginner, Customer Centricity (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Beginner, Change Adaptability (NM) - Intermediate, Technical Troubleshooting (NM) - Beginner, Interpersonal Savvy (NM) - Beginner, Technical & Digital Acumen (NM) - Beginner, Field Advocacy (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

THIS ROLE WILL BE BASED IN MILWAUKEE, WI.

As the Enterprise Insights Specialist – Consumer & Client Research, you will bring deep consumer and client understanding, coupled with strategic foresight, to life to inspire profitable growth. You will have the opportunity to work with cross-functional teams, perform custom research as applicable and drive project management for insights projects across consumer, client and field teams. This is a unique opportunity for an individual with a self-starter mentality to have oversight of the projects across the function while also ensuring appropriate tracking of these projects.

As the central orchestrator and research librarian for our Enterprise Insights team, you will lead workflow optimization and institutionalize knowledge through disciplined archival. You will leverage AI to enhance insight discoverability, preventing redundant work and driving efficiencies across the team. By centralizing these assets, you will accelerate speed-to-discovery, allowing leadership to pivot quickly in response to emerging market trends. Ultimately, you will instill a rigorous discipline around intake and knowledge management to ensure every strategic decision is backed by the organization’s collective intelligence, mitigating risk and driving sustainable competitive advantage.

What You’ll Do:

Intake Process, Documentation & Traffic Support

• Workflow Oversight: Work with the team to manage and monitor research tasks in Jira to ensure project progress and resource efficiency.

• Intake Management: Ensure all initiatives begin with a logged research brief to define objectives and requirements.

• Status Reporting: As needed, provide updates on team capacity and project status based on Jira traffic metrics.

• Rights Compliance: Document and enforce sharing protocols for internal, field, and external access per guidelines.

• Insights Curation: Partner with leads to ensure research outputs are formatted for long-term searchability and actionability.

Knowledge & Data Management

• Knowledge Archival: Lead the systematic storage of findings across SharePoint and the Research Hub for easy retrieval.

• AI Integration: Leverage approved AI tools to automate the coding, tagging, and searching of research files.

• Quarterly Spotlights: Produce a quarterly digest of projects and impact (in partnership with respective teams) to drive enterprise-wide awareness.

• Standardization: Maintain team-wide standards for naming conventions and folder structures for a "single source of truth."

What You'll Bring To The Role

• Minimum of 2-3 years' experience/knowledge desired in consumer insights, research & project management.

• Direct to consumer (B2C) category experience strongly preferred.

• Exposure and experience to custom research methodologies such as concept testing, communications evaluation and syndicated data collection/research.

• Expertise using MS Office tools such as Excel, Word and syndicated tools for project tracking.

• Strong technical market research skills that include; quantitative, qualitative, primary, and secondary.

• Experience should include budget management, and vendor management.

• Degree in business, marketing, social sciences, statistics or related field. Ideally from top-tier school.

• Strong business acumen.

• Financial Services Experience Not Required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products.

• Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills. Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrating business expertise.

• Acts in the best interest of consumer / clients and the company.

• MBA or Master's Degree strongly preferred.

#LI-Onsite, #LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We are seeking an experienced and highly capable paralegal to join our Sophisticated Planning Strategies team. This role is designed for a professional who thrives in a fast-paced planning environment and is ready to take on meaningful work across complex estate, business, and charitable planning matters. We are looking for skills in legal document review and summary, light legal research, case management, project coordination, and team communication across a team of professionals who work remotely. In this role, you will play a vital part in coordinating and supporting estate and business planning cases for our clients. This is an exciting opportunity for a proactive paralegal with a passion for estate law and a desire to make a meaningful impact.

Primary Duties & Responsibilities:

• Provide case support for planning attorneys, as directed

• Review and provide written summaries on clients’ estate and business documents

• Create flowcharts to document flow of assets upon triggering events

• Set up, organize, and maintain electronic case notes and client files

• Create initial PowerPoint presentations on behalf of attorneys

• Coordinate with attorneys, CPAs, and analysts to manage timelines, track handoffs, follow up on outstanding items, and ensure final materials are completed and delivered on time

• Schedule meetings to support the planning teams

• Communicate with financial advisors and other professionals to gather necessary information through effective interviewing techniques

• Perform light legal research and create initial written summaries to provide to attorneys

Qualifications & Skills:

• Proven 5+years paralegal experience in estate planning and related work

• Associate or Bachelor's degree in paralegal studies, or a paralegal certificate from an ABA-approved program (preferred)

• Core understanding of revocable trusts and related estate planning documents (preferred)

• Strong knowledge of estate planning principles along with general familiarity in financial planning principles (preferred)

• Exemplary communication skills with ability to gather information, provide updates, and respond to questions; manage correspondence within the team and with advisors

• Ability to quickly build rapport with team members and financial advisors

• Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint) with deep expertise in PowerPoint

• Comfortable with technology and ability to become proficient in various wealth planning software platforms

• Experience with a client relationship management (CRM) platform

• Excellent time-management skills; ability to consistently track/record time on various tasks;

• Excellent customer service skills and a collaborative, team-oriented mindset

• Organizational skills that enable managing multiple cases simultaneously while meeting deadlines effectively

• Ability to maintain confidentiality and handle sensitive information

• Ability to work both independently and collaboratively within a team structure; must be a self-starter

• Ability to effectively respond to urgent situations that require a quick response or turnaround

• Meticulous attention to detail, including deadlines, and proactive time management in meeting deadlines while providing a polished end product

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure (NM) - Intermediate, Continuous Improvement (NM) - Intermediate, Project Management (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Risk Assessment & Identification (NM) - Intermediate, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

What you will do:

Supervises investment and insurance business and activity, in a collaborative team environment, to ensure compliance with firm policies and industry regulations. Partners with Northwestern Mutual field force daily to help them grow their business the right way.

How you will do it:

• Perform review and supervision of securities correspondence, flagged email and social media correspondence between financial representatives and their clients.

• Approve correspondence in accordance with regulatory requirements, as well as firm policies and procedures. Escalate higher risk flagged correspondence to the appropriate field supervisor for resolution.

• Perform transaction supervision using compliance monitoring systems (e.g. the Securities Monitoring and Review Tool (SMART).

• Work closely with a small number of small to mid-sized Network Offices and their accompanying supervisory teams to ensure appropriate monitoring and supervision is conducted in accordance with regulatory requirements, as well as firm policies and procedures.

• Play a consultative and advisory role to the field supervisors to review and discuss opportunities for workflow improvement, training, and/or documentation within their network office. Perform suitability review and ultimate approval of newly submitted brokerage and advisory accounts.

• Work with supervision team to provide feedback and information on the observed trends found by the Supervision Support Team. Information provided outlines areas of concerns associated with the timeliness and/or documentation of supervisory reviews that have been unaddressed and require action to minimize business risk and ensure regulatory compliance.

• For the assigned supervision and surveillance systems, provide support to the subject matter expert of the respective system (e.g. provide feedback and support with system enhancements to help with implementation). Participate in the discussions related to the creation, testing and implementation of annual system enhancements.

• At the direction of the subject matter expert, provide value by assisting in the completion of miscellaneous basic projects required to improve the overall effectiveness of the system. Participate as a resource on basic divisional project teams.

Bring your best! This role needs:

• Bachelor's Degree in business, finance or related field and/or equivalent work experience.

• 2 years of experience in a professional level position in insurance or financial services industries required.

• 2 years of professional level experience in core product lines (some combination of life insurance, DI, and LTC), mutual fund, and/or general security related experience.

• FINRA SIE, Series 7 and 24 licenses must be acquired within 6 months.

• Strong analytical, as well as strong written and oral communication skills needed.

• Strong foundation on NMIS policy and procedure and regulations is needed.

• Ability to work with all levels of management within the field and home office.

• Demonstrated ability to handle multiple issues to resolution in a timely manner while maintaining good relationships with internal and field clients.

• Ability to understand both business and compliance issues and effectively communicate with both compliances and field sales associates.

Benefits:

Great pay package, 401K, company sponsored retirement plan, educational assistance, performance based incentive pay, medical, dental and vision insurance, parental leave, caregiver time off….and more!

#LI-HYBRID

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Northwestern Mutual Law Department is seeking an experienced, agile and solution-oriented investment attorney interested in joining a diverse, challenging, and fast-paced practice advising the Company on a wide range of issues as the Company works to transform how clients experience financial security. This attorney will be a member of the Law Department’s Institutional Investments Team, which supports the Company’s $300+ billion investment portfolio, as well as the Company’s capital markets initiatives and other transactions.

What You'll Do

This attorney’s primary responsibilities will be to provide legal advice on matters relating to the Company's 720 East collateralized loan obligation (“CLO”) platform. As a member of the Institutional Investments legal team, and working collaboratively with other Department members, this attorney will:

• Provide legal support for the 720 East CLO platform including reviewing offering memorandums, indentures, engagement letters, warehouse agreements, collateral management agreements, control agreements, and other investment related documents; and

• Provide legal support for a wide range of asset management activities for the 720 East CLO platform and general account investment portfolio including amendments and waivers, restructurings, bankruptcies, realizations, and regulatory matters, as well as manage the CLO platform’s participation in liability management exercises.

What You'll Bring to the Role:

• Candidates must have at least five years of legal experience in one or more of the following areas: collateralized loan obligations, corporate finance, commercial lending, structured finance, or bankruptcy or restructurings.

• Ability to analyze a variety of legal issues, synthesize complex information, and provide solution-oriented legal advice to business professionals throughout the enterprise.

• An exemplary academic record and a Juris Doctorate degree; note that a license to practice law in the State of Wisconsin or a commitment to become licensed within the first year of employment is required.

• The scope of this role may change over time to respond to business needs. The successful candidate will be flexible and adaptable in terms of general skills and aspirations.

• Excellent interpersonal and communication skills, a highly analytical and curious mind, creativity, comfort dealing with ambiguity, integrity, high ethical standards, and a positive demeanor.

• Demonstrated ability to collaborate and contribute effectively in a team environment.

• Ability to work autonomously as well and to deal with multiple tasks at the same time.

• A keen problem-solving approach using sound legal reasoning and practical business judgment to identify and address risks and achieve results that balance benefits for all stakeholders of the enterprise.

Skills You Will Have:

• Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

Why Northwestern Mutual?

• Be part of a diverse, inclusive, and nationally recognized Law Department, with 130+ members from across the country and a culture that values every background and perspective.

• Work in-house on high-impact projects, with minimal reliance on outside counsel and direct engagement in business strategy.

• Competitive compensation, annual bonus eligibility, and opportunities for career growth.

• Join a Fortune 500 leader with $378 billion in assets, $38 billion in revenues, and a legacy of helping millions achieve financial security.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Cross Functional Partnering & Planning (NM) - Expert, Project Management (NM) - Advanced, Accountability (NM) - Advanced, Continuous Improvement (NM) - Expert, Business Influence (NM) - Advanced, Policy & Procedure (NM) - Expert, Decision Making (NM) - Expert, Risk Assessment & Identification (NM) - Expert, Attention to Detail (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are aligned interview and be hired to a specific team at NM based on their skillsets and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more!

Private Debt and Equity Analyst Intern

Northwestern Mutual’s Private Debt and Equity group is a committed investor in the private markets, partnering with leading private equity firms and corporations for the past 30+ years. This dedication has led private equity firms and corporations around the world to rely on us to provide the strategic funding necessary to support leveraged transactions and capital investments.

An Investment Analyst with Northwestern Mutual Capital evaluates direct private equity and debt investment opportunities across a broad range of industries. The analyst works alongside senior deal team members to assist in all aspects of the transaction, including analyzing, modeling, and monitoring investments. The role offers a diversified exposure to private equity and fixed income investing, and analysts are heavily involved in the development of cash flow models, investment theses, and various risk analyses. As analysts develop in the role, they are expected to take on more responsibility within the organization by coordinating and communicating directly with corporate executives and presenting investment opportunities directly to the senior members of Northwestern Mutual Capital. The Pre-MBA NMC analyst program provides a unique opportunity to engage with NMC’s Private Equity partners, develop a strong analytical framework, and succeed in a high-volume, lean deal team environment.

Bring Your Best! What this role needs. Minimum qualifications

• Pursuing a Bachelor's degree in Finance, Accounting, Economics, Mathematics, or related field from an accredited college or university with a graduation date between December 2027-May 2028

• Cumulative grade point average of 3.5 or higher

• Previous work or classroom experience in one or more of the following: Investment Banking, Equity Research, Private Equity, and/or Corporate Development

• Employer immigration sponsorship is not available for this role

Preferred skills and proficiencies

• Previous Private Debt & Equity internship and/or relevant project experience

• A broad knowledge of investments, an understanding of economic forces affecting a wide range of industries, proficiency in accounting, strong financial modeling skills, and intellectual curiosity

• Effective oral and written communication skills​

• Demonstrated analytical and problem-solving ability

• High degree of self-motivation, passion, and a drive to learn

• Ability to balance multiple priorities

Next steps

We encourage you to apply! Once your application is reviewed, if selected to move forward, one of our team members will reach out for a call, where we will learn more about you and share internship opportunities aligning to your interests and skillsets and share any next steps of our recruiting process.

Who we are

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs. At Northwestern Mutual, people matter. And you’ll be working for a company that’s consistently voted among the “most admired” in the nation. We invite you to explore your career interests with us.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Northwestern Mutual Law Department is seeking a knowledgeable and experienced attorney who is interested in joining a challenging and fast-paced practice advising the Company on a wide range of employee benefits and employment law matters. The successful candidate will play a critical role in advising and supporting the Company on matters related to employee benefits, including retirement plans and health and welfare programs, and employment law matters.

What You'll Do:

This attorney will be a member of the Law Department’s Corporate Team, which is responsible for providing legal support and advice in the areas of company tax, investment tax, product tax, human resources, employee benefits, and general corporate matters. This attorney will report to the Vice President – Corporate Counsel in the Law Department. Specifically, this attorney will:

• Provide legal advice on the design, implementation, and administration of employee benefit programs, including retirement plans, health and welfare plans and other benefit programs. Ensure compliance with federal and state laws, including the federal tax code and the Employee Retirement Income Security Act (ERISA).

• Collaborate with the company’s human resources and management teams to develop and revise employee benefits policies and procedures, ensuring they align with current legal standards and best practices.

• Assist in drafting, reviewing, and maintaining legal documents, disclosures and communications related to employee benefits, such as plan descriptions, regulatory filings and claims and appeals.

• Identify potential legal risks associated with employee benefit programs and provide strategic solutions to mitigate these risks.

• Stay informed on changes in employee benefits law, tax regulations, and ERISA requirements. Provide updates and recommendations based on new legal developments.

• Support and grow their expertise over time to provide counsel on employment law issues, including recruiting and hiring, wage and hour compliance, leave and accommodation programs, workplace investigations, performance management, restrictive covenants, terminations, pay equity, compensation, labor relations, and employment-related policies and procedures.

• Collaborate with other attorney specialists in the securities, distribution and sales, financial planning and insurance areas in support of the above efforts.

What You'll Bring to the Role:

• Candidates must have at least three years of legal experience gained at a law firm, an in-house legal department and/or through a government position advising on employee benefit matters.

• The ideal candidate will have significant familiarity with retirement plans, health and welfare programs and fringe benefit programs, as well as a strong understanding of taxation and application of ERISA to such programs, and preferably familiarity with federal, state, and local employment laws and regulations.

• Candidates must have a willingness to expand their practice over time to include a broad range of employment law matters.

• Candidates must have the ability to analyze a variety of legal issues, synthesize complex information, research effectively, and provide solution-oriented legal advice to business professionals throughout the Company.

• Candidates must have an exemplary academic record and a Juris Doctorate. A license to practice law in the State of Wisconsin or a commitment to become licensed within the first year of employment is required.

• Excellent interpersonal, communication and presentation skills, a highly analytical and curious mind, strong attention to detail, creative, comfortable dealing with ambiguity, of high integrity and ethical standards, and evidencing a positive demeanor.

• Proven ability to collaborate and contribute effectively in a team environment and across teams within and outside of the Law Department; exceptional partnership and relationship building skills.

• Self-motivated with the ability to work proactively and autonomously and to effectively prioritize multiple tasks at the same time.

• A keen problem-solving approach using sound legal reasoning and practical business judgment to identify and address risks and achieve results that balance benefits for all parts of the enterprise.

Skills You Will Have:

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle.

• Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

• Policy & Procedure: Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

Information About the Northwestern Mutual Law Department:

Of the Northwestern Mutual Law Department’s approximately 130 members, about 80 are lawyers, having come to Northwestern Mutual from all around the country after having graduated from a multitude of law schools and undergraduate institutions and having practiced in a wide variety of settings. The balance of the Department consists of highly skilled paralegals and research and administrative professionals who support significant aspects of the Department’s operations. Our Law Department is dedicated to fostering an environment that embraces collegiality and teamwork. We emphasize the importance of diverse viewpoints and strive to create a culture where everyone feels respected, valued, and a sense of belonging.

The Northwestern Mutual Law Department provides the vast majority of legal services in nearly all disciplines directly to the Company, with only select utilization of outside counsel. Members of the Law Department have the opportunity to develop a thorough understanding of the Company’s business needs, and we are fully engaged in the execution of the Company’s business strategy. This allows us to provide the most timely and effective counsel in an efficient manner and leads to greater career satisfaction for our attorneys, paralegals, and professional administrative staff.

Northwestern Mutual has been helping people and businesses achieve financial security for more than 165 years. Through a comprehensive planning approach, Northwestern Mutual combines the expertise of its financial professionals with a personalized digital experience and industry-leading products to help its clients plan for what's most important. With more than $780 billion of total assets managed across the company's institutional portfolio as well as retail investment client portfolios, more than $40 billion in revenues, and $2.5 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than five million people with life insurance, disability income insurance, long-term care insurance, annuities, and brokerage and advisory services. Northwestern Mutual ranked 109 on the 2025 FORTUNE 500 and was recognized by FORTUNE® as one of the "World's Most Admired" life insurance companies in 2026.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure (NM) - Expert, Risk Assessment & Identification (NM) - Expert, Continuous Improvement (NM) - Expert, Decision Making (NM) - Expert, Accountability (NM) - Expert, Project Management (NM) - Expert, Attention to Detail (NM) - Expert, Business Influence (NM) - Expert, Cross Functional Partnering & Planning (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Senior Threat Hunt Engineer is an advanced and highly trusted role supporting the enterprise cybersecurity program. As a member of Northwestern Mutual's Threat Hunting Program under the Threat Intelligence umbrella, the Senior Threat Hunt Engineer is primarily responsible for developing and maintaining the operational and technical foundation of the program including automation, tooling integration, detection handoff pipelines, and AI-assisted hunt workflows. Grounded in threat intelligence and hunt experience, the Senior Threat Hunt Engineer also executes proactive and signal-driven hunts across endpoint, network, cloud, and identity telemetry, translating findings into durable detections and institutional knowledge.

This role works closely with internal technical teams — including Threat Intelligence, Detection & Response, Detection Engineering, Adversarial Simulation, Purple Team, Incident Command, and Governance, Risk & Compliance — and with peer organizations, industry-sharing groups, and law enforcement affiliations where appropriate. The Senior Threat Hunt Engineer supports the hunt community across Cyber Defense, contributes engineering rigor to hunt artifacts, and ensures repeatable, version-controlled hunt processes as the program matures from manual to increasingly automated operations.

What You'll Do:

• Maintain and mature the operational hunt framework used across Cyber Defense. Build, document, and refine the templates, integrations, and standards hunters from multiple teams follow.

• Design, build, and maintain integrations and automation across the hunt lifecycle — spanning work-tracking, collaboration, ticketing, knowledge management, SIEM, EDR, threat intelligence platforms, and reporting.

• Execute hunts and support the hunt community across teams. Perform proactive and signal-driven hunts, respond to hunt questions from hunters across Cyber Defense, and partner with Threat Intelligence to translate hunt-informed analysis into actionable intelligence. Synthesize hunt outcomes into cross-hunt correlations, control gap identification, and inputs to future hunts and detections.

• Partner with detection engineering to translate hunt findings into production rules and analytics. Contribute detection candidates through the established handoff pipeline.

• Consume and apply threat intelligence to hunt activity. Track adversary and threat cluster TTPs relevant to Northwestern Mutual, prioritize what matters, and translate intel into hunt hypotheses.

• Mentor analysts and junior hunters. Pair on investigations, lead technical deep-dives, and grow the hunt capability across teams.

• Report on program outcomes. Communicate findings to internal stakeholders — what was found, what was contained, where detection coverage gaps exist, and what was changed as a result.

• Evaluate, integrate, and maintain security tooling used by the Threat Hunting Program, including threat intelligence platforms, enrichment services, and hunt-supporting analytical tools.

• Evaluate and integrate AI to accelerate hunt workflows, including hypothesis drafting, MITRE ATT&CK mapping suggestion, query generation, and summarization, with appropriate human review and tracking.

• Research current and emerging cyber threats facing the business and industry sector.

• Track threat actors, threat clusters, and associated malware families relevant to Northwestern Mutual and the financial services sector.

• Document threats into contextual reports outlining severity, urgency, and impact, and ensure they can be understood by both leadership and technical teams.

• Serve as a trusted advisor to maintain credibility with business unit leadership and technical teams.

• Actively inform and engage in security projects across the business to disrupt active or potential threats.

• Participate in collaborative threat analysis discussions with internal and external trusted entities.

• Perform other duties as assigned.

What You'll Bring to the Role:

• A minimum of 5-10 years in threat intelligence, threat hunting, incident response, or detection engineering, with meaningful experience across both threat intelligence and threat hunting disciplines.

• Bachelor's degree in computer science, cybersecurity, engineering, or a related field (or equivalent experience).

• Relevant certifications such as GCTI, GCIH, GCFA, GCIA, GCDA, OSCP, CEH, or CISSP are a plus. Cloud-focused security certifications (e.g., AWS Security Specialty, GCP Professional Cloud Security Engineer) are also valued.

• Deep hands-on experience running proactive and signal-driven hunts across SIEM, EDR, network, cloud, and identity telemetry in enterprise environments.

• Strong scripting and automation skills; Python required, with additional experience in PowerShell, Bash, or equivalent a plus.

• Deep hands-on experience with enterprise SIEM search languages, including advanced query development, dashboard building, saved searches, alerting, and query optimization at enterprise scale.

• Hands-on experience developing and consuming REST APIs across security tooling — including work-tracking, collaboration, ticketing, SIEM, EDR, and threat intelligence platforms.

• Demonstrated experience building event-driven automation using webhooks or similar integration patterns.

• Experience building, integrating, and maintaining security tooling and workflows at enterprise scale.

• Working knowledge of version control workflows, branching strategies, and code review practices.

• Ability to write clear technical documentation for automation and integrations, including runbooks for maintenance and troubleshooting.

• Ability to communicate complex findings clearly to both technical and leadership audiences.

• Advanced analytical reasoning skills.

• Applicable knowledge of adversary tactics, techniques, and procedures (TTPs), the MITRE ATT&CK framework, the unified kill chain, and open-source intelligence (OSINT).

• Hands-on experience with SIEM, intrusion detection/prevention systems, threat intelligence platforms, and security orchestration and automation platforms.

• Ability to analyze host, network, cloud, and identity telemetry; strong understanding of operating system internals; working knowledge of malware behavior, vulnerabilities, and exploitation techniques.

• Experience with incident collaboration, adversary tooling, and threat-informed defense methodology.

• Capable of working with diverse teams across Cyber Defense; comfortable operating in a cross-team enablement role rather than a single-team hunt queue.

• Demonstrated understanding of network, host, cloud, and identity cybersecurity solutions.

• Ability to maintain a high level of integrity, trustworthiness, and confidence, with the highest level of professionalism.

• Strong project management, multitasking, and organizational skills with minimum guidance.

• Ability to preserve credibility with the team and external constituents through sustained industry knowledge.

• Self-starter requiring minimal supervision.

Nice to Have Skills:

• Experience with AI-assisted security workflows and appropriate operational guardrails.

• Familiarity with structured, version-controlled hunt methodologies.

• Experience building and maintaining CI/CD pipelines for security content.

• Experience building or contributing to a new or evolving threat hunt or detection engineering program, as opposed to only operating within an established one.

• Experience with SOAR platforms and playbook development.

• Experience with cloud-native security tooling and cloud API integration.

• Experience in financial services or another regulated industry.

• Contributions to open-source security tooling, published research, or public threat intelligence.

#LI-Remote

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Primary Duties and Responsibilities

• Determines the applicability of benefits claimed by interpreting contract provisions, state regulations, and uses claim knowledge in interpreting and analyzing facts to reach claim decisions on new and continuing claims, consistent with Northwestern Long Term Care's claim philosophy.

• Orders and reviews appropriate medical, investigative, service provider, and other information needed to determine the eligibility of long-term care claims including reimbursement of eligible expenses.

• Conduct interviews to gather pertinent claim information from the insured or their representative.

• Answer incoming calls from the field and insureds or their representatives to explain claims status, hypothetical claim situations, and contract provisions.

• Communicate effectively verbally and in writing with Insureds and their representatives, Field Force, medical practitioners, and related service providers, attorneys, other insurance companies, and divisional resources, is involves negotiation and conflict resolution.

• Preserves Northwestern Long Term Care's image and reputation in the approval or denial of benefits despite difficult and delicate circumstances.

• May be called upon for project and committee work as a Subject Matter Expert (SME), including the development of process improvements.

• Work cohesively with team members to meet the goals of the team and division.

• Qualifications

• Registered Nurse or Social Work license preferred

• Healthcare background OR minimum 3+ years of long-term care insurance experience highly desirable

• A bachelor's degree or equivalent combination of education and work experience will be considered

• Experience with insurance claims is desirable

• Strong written and verbal communication skills required

• Strong technology skills required

• Ability to analyze medical records and draw out necessary information for claims processing

• Demonstrates initiative and strong support of team goals and results

• High degree of analytical skills, personal organization, and time management

• Strong client focus and customer service skills

• Ability to manage ambiguity and maintain a positive outlook in the face of change

• Ability to identify process improvement opportunities.

PLEASE NOTE THE HOURS OF OPERATION FOR THIS ROLE WILL BE 8:30 AM TO 5:00 PM CST. YOU MUST BE ABLE TO WORK THESE CORE HOURS.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Problem Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Empathetic Communication (NM) - Intermediate, Insurance Acumen (NM) - Beginner, Customer Centricity (NM) - Intermediate, Insurance Contract Management (NM) - Beginner, Analytical Thinking (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Information Gathering (NM) - Beginner, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Claims Acumen (NM) - Intermediate, Data Application (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

This attorney will support the Company’s $60+ billion real estate investment portfolio, including providing legal advice on matters relating to the Company's commercial mortgage loan and real estate equity portfolio; most legal work is handled entirely in-house. Specifically:

• serve as primary legal counsel to the Company's real estate investment professionals in structuring, negotiating and documenting complex, commercial mortgage loans (floating, fixed, permanent and construction), real estate acquisitions and joint venture and development transactions; and

• provide legal support for a wide range of asset management and loan servicing activities for the Company’s real estate investment portfolio including development matters, joint venture amendments, consents to loan transfers, leasing and management agreements, and other asset management and loan servicing needs.

What You'll Bring to the Role:

• 3-5 years of legal experience in one or more of the following areas: commercial mortgage lending, commercial real estate development, real estate joint ventures, large, commercial real estate acquisitions.

• A Juris Doctorate degree and exemplary academic record; note that a license to practice law in the State of Wisconsin or a commitment to become licensed within the first year of employment is required.

What Sets You Apart:

• Excellent interpersonal and communication skills.

• Highly analytical and curious mind.

• Creative, detail-oriented, with the judgment to navigate ambiguity and the willingness to ask questions and collaborate.

• High integrity, ethical standards, and a positive, collaborative attitude.

• Self-motivated, proactive, and able to prioritize multiple tasks effectively.

• Strong problem-solving skills and practical business judgment, with a focus on client service.

• Flexibility and adaptability to meet evolving business needs.

Skills You'll Have:

• Accountability: Holds self accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities.

• Business Influence: Collaborates, communicates and influences stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client.

• Decision Making: Makes timely, decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

• Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives.

Why Northwestern Mutual?

• Be part of a diverse, inclusive, and nationally recognized Law Department, with 130+ members from across the country and a culture that values every background and perspective.

• Work in-house on high-impact projects, with minimal reliance on outside counsel and direct engagement in business strategy.

• Competitive compensation, annual bonus eligibility, and opportunities for career growth.

• Join a Fortune 500 leader with $378 billion in assets, $38 billion in revenues, and a legacy of helping millions achieve financial security.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Risk Assessment & Identification (NM) - Expert, Policy & Procedure (NM) - Expert, Cross Functional Partnering & Planning (NM) - Expert, Decision Making (NM) - Expert, Attention to Detail (NM) - Expert, Continuous Improvement (NM) - Expert, Accountability (NM) - Expert, Business Influence (NM) - Expert, Project Management (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

What you’ll do:

• Own and manage the second-line IT SOX/MAR program through direct individual contribution and serving as a people leader for junior second-line IT SOX/MAR team members.

• Serve as the primary accountable stakeholder for building an integrated program that jointly addresses IT SOX/MAR requirements and state cybersecurity regulations, including New York DFS Part 500, California Consumer Privacy Act Article 9, and the Wisconsin Insurance Data Security Law.

• Represent IT SOX/MAR and cybersecurity regulatory requirements in IT GRC and cybersecurity efforts to build an automated continuous controls assurance program leveraging a unified data platform and the organization’s GRC solution, ServiceNow.

• Develop relationships with and provide guidance to first-line IT teams who manage in-scope applications and infrastructure.

• Articulate technical positions and reach consensus with third-line auditors on IT SOX/MAR topics such as scoping rationale, control coverage, and IT process conclusions in areas with findings, with increasing responsibility to support similar activities across other cybersecurity and regulatory compliance programs.

• Identify and navigate dependencies between the business process/accounting components of the IT SOX/MAR program and the IT program components, including segregation of duties governance, IT application scoping, and risks related to interfaces between in-scope systems.

• Automate and improve IT SOX/MAR processes, with evolving program needs expected to include future system development and data engineering capabilities.

What You’ll Bring to the Role:

• Bachelor’s degree in MIS, Accounting, Business, or a related field, or equivalent relevant experience.

• Minimum 8–12 years of experience in information systems, systems audit, IT controls, or a related technology risk and compliance discipline. Including preferred 6–8 years of experience in technology risk, IT audit, or regulatory compliance within a public accounting, consulting, or professional services environment.

• Technical understanding of IT SOX/MAR program design.

• Experience building or enhancing regulatory compliance programs; financial services industry experience is a plus.

• 1–2 years of people leadership experience.

• Excellent relationship management, influence, communication, negotiation, and professional judgment skills.

• Proven ability to independently identify and resolve critical and complex issues through effective problem-solving skills.

• Ability to operate effectively in ambiguous situations and bring structure to complex work.

Skills you will have

• Compliance: Applies knowledge of the organization's standards, policies, processes, and procedures to ensure that regulatory requirements are met and compliance is maintained.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Process Improvement: Assesses the current processes and impact to analyze, design, and manage potential improvement areas for more efficient, effective workflow.

• Engineering Expertise & Practices: Applies specialized experiences in different facets of engineering, including data, applications, cyber, systems, operations, product, security, and testing, along with technical aptitude to adapt new expertise as they become relevant through an understanding of underlying engineering principles.

• Strategic Vision & Planning: Develops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise’s goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision.

• Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Risk Optimization: Aligns residual risk to risk tolerance while considering internal and external factors as well as cost/benefits of available options.

• Coaching & Mentoring: Develops others by providing actionable, constructive feedback through the lens of technical expertise and offers guidance to others on how to leverage, prioritize, and develop skills to achieve one's goals and objectives.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM) - Advanced, Customer Centricity (NM) - Advanced, Strategic Thinking (NM) - Advanced, Process Improvement (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Advanced, Compliance (NM) - Intermediate, Remediation Planning (NM) - Advanced, Risk Management Strategy (NM) - Intermediate, Coaching & Mentoring (NM) - Advanced, Adaptive Communication (NM) - Intermediate, Business Application (NM) - Intermediate, Engineering Expertise & Practices (NM) - Advanced, Negotiation & Managing Objection (NM) - Intermediate, Data Security (NM) - Advanced, Strategic Vision & Planning (NM) - Intermediate, Risk Assessment & Identification (NM) - Advanced, Risk Mitigation (NM) - Advanced, Risk Governance (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, Scenario Planning (NM) - Intermediate, Technology Integration (NM) - Intermediate, Risk Consulting (NM) - Intermediate, Risk Optimization (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The CLR Senior Analyst will perform an array of functions relating to contract, licensing, registrations, terminations and support. The CLR Senior Analyst will learn each job task within the division and will be able to provide back-up during vacations and high-volume periods. A CLR Senior Analyst must be detail-oriented, a fast learner, and an excellent communicator to handle various tasks and escalate concerns as needed.

What You'll Do

• Provides quality and timely customer service to field and home office staff on the following topics Contracting, Licensing, Registrations, Terminations and Support.

• Communicates with callers clearly in an open, direct, and timely manner.

• Answers questions that are routine, escalates calls as needed.

• Identifies the need for special handling and coordinates problem resolution, in addition to understanding the overall impact.

• Provides complete and accurate solutions to all customer needs with appropriate guidance.

• Under the direction of the Manager, Specialist, or Mentor, may handle more complex inquiries.

• Adheres to phone schedules in accordance with set standards.

• Gives and receives regular feedback/information in an open and positive manner.

• Helps others with additional casework as needed.

• Tries new ways of challenging the status quo and changing the way we work.

• Contributes to a positive environment by openly communicating new ideas/solutions, perspectives and experiences in team meetings, training sessions, 1x1s and huddles.

• Demonstrates behaviors that reflect and support our company and department values, vision, and culture of learning/growth

• Acts in a manner necessary to achieve organizational results (i.e., big picture).

• Organizes work in a manner that allows team members to easily locate and complete casework when needed.

• Written communication is professional, complete, timely, accurate and effective.

• Follows set procedures and standard work.

• Exhibits a commitment towards personal learning and growth.

• Takes initiative to learn topics outside of core responsibilities.

What You'll Bring

• Associate degree in Business or related field or minimum of 5 years of insurance or securities experience.

• Bachelor’s Degree is preferred.

• Minimum 3 years of customer service experience.

• Thorough understanding of Northwestern Mutual's financial network operations.

• Proven strong analytical and problem solving skills

• Superior customer service skills with ability to address and successfully resolve complex and sensitive issues

• Ability to successfully complete tasks in a timely and accurate manner in a high volume area

• Ability to work independently to accomplish a variety of tasks

• Ability to coach and provide guidance on core customer service responsibilities

• High level attention to detail

• Expert technical knowledge

• Excellent communication skills, both written and verbal

• Superior organization skills

• Experience in case management system use and documentation procedures

• PC experience working with Microsoft WORD, Outlook and other Microsoft Office software

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Serve as a lead on the Enterprise Compliance Systems Management team with responsibility for one or more enterprise compliance monitoring applications used by the Home Office and field. Own complex system enhancements from scoping and requirements through testing, change management, and implementation; direct feature testing and deployment and ensure governance-quality controls are applied. Conduct or oversee daily, monthly, and quarterly monitoring to confirm expected performance and control effectiveness, and perform program‑level analyses of system health, monitoring coverage, and regulatory risk.

Create, maintain and publish robust documentation, user guides, metrics, dashboards, and reports for operational, executive, and regulatory audiences. Drive continuous improvement by identifying, evaluating, and implementing AI, automation, and analytics solutions in alignment with firm AI governance, partnering with cross‑functional teams and vendors to deliver measurable outcomes. Proactively identify, quantify, and escalate significant issues and risk findings to leadership and governance forums; lead remediation, policy/procedure updates, and cross‑functional remediation efforts. Provide training, onboarding, and coaching for team members and end users, and demonstrate the ability to triage and re‑prioritize quickly across multiple systems and competing demands in a dynamic, regulatory‑driven environment.

What You'll Do

• Lead and advance assigned initiatives for one or more monitoring and surveillance systems (scoping, requirements, design, UAT, deployment, change control), coordinating with multiple internal and external stakeholders.

• Conduct daily, monthly, and quarterly monitoring operations for assigned systems; validate system performance, tune detection logic to reduce false positives, and ensure monitoring coverage aligns with regulatory expectations and firm policies.

• Provide requirements to create monitoring dashboards. Monitor and publish compliance metrics, KPIs, dashboards, and trend reports that inform oversight decisions and executive/regulatory reporting; translate data into actionable insights and propose enhancements and process changes.

• Perform baseline and ad hoc analyses to identify and quantify compliance risk and system limitations; document findings, recommend mitigations, and escalate significant risks to leadership and governance forums.

• Drive continuous improvement by identifying automation and analytics opportunities, building business cases with success metrics, and leading pilots and program rollouts in accordance with firm AI and change governance.

• Manage vendor-delivered enhancements and services: define business requirements, validate deliverables through rigorous testing, maintain release documentation, and coordinate support/resolution of operational issues.

• Maintain and update system documentation, supervisory manuals, user guides, and procedural artifacts; ensure policies and procedures are aligned with system behavior, controls, and regulatory requirements.

• Provide training, onboarding, and coaching for divisional employees and, potentially, stakeholders; oversee user support escalation paths and ensure consistent, high‑quality responses to regulatory and oversight requests.

• Lead and facilitate cross‑functional planning and stakeholder communications across field and Home Office; influence outcomes without direct authority and build consensus on enhancements, prioritization, and program roadmaps.

• Mentor and provide leadership to less‑senior team members; delegate tasks, review work products, and help develop the team’s technical and compliance capabilities.

• Triage and prioritize work by risk, urgency, and impact; rapidly re‑prioritize tasks and shift focus across multiple systems and competing demands while maintaining accuracy and timelines.

What You Bring to the Table

Required

• Minimum of 6 years of relevant experience supporting compliance monitoring, surveillance, or related technology programs; experience in financial services compliance or supervisory environments preferred.

• Demonstrated experience leading medium‑to‑large, cross‑functional system projects from requirements through production implementation.

• Experience evaluating, piloting, and implementing AI/automation/analytics solutions in a regulated environment, including building business cases and defining success metrics; practical knowledge of AI governance requirements.

• Strong analytical skills with experience generating and analyzing baseline and recurring reports and synthesizing multiple data sources to drive recommendations.

• Proven problem‑solving and decision‑making ability; able to balance regulatory risk, business impact, and resource constraints.

• Excellent written and verbal communication skills; able to explain complex or sensitive information and build consensus across field and Home Office stakeholders.

• Demonstrated ability to triage, prioritize, and re‑prioritize tasks quickly across multiple system tools in a dynamic, regulatory‑driven environment.

Preferred

• FINRA registration (Series 7 and 24), preferred.

• Bachelor’s degree in business, finance, information systems, or related field (or equivalent combination of education and experience).

• Prior experience supporting multiple enterprise compliance monitoring/surveillance systems and coordinating across Home Office and field stakeholders.

• Experience responding to regulatory inquiries/examinations and producing regulatory deliverables.

• Familiarity with ticketing/change‑management systems, data visualization tools, and vendor management.

• Prior experience mentoring or leading team members and coordinating governance/escalation processes.

Skills You Have

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Compliance Metrics, Monitoring & Reporting: Establishes, analyzes and interprets compliance metrics. Defines and implements monitoring controls in order to communicate compliance status, risks, trends and monitors results to stakeholders.

Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

Industry Knowledge: Demonstrates extensive knowledge of common practices, regulatory considerations, market trends and the competitive landscape within a particular industry / sector to better understand and address unique client requirements, challenges, and context.

Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Attention to Detail (NM) - Advanced, Compliance Metrics, Monitoring & Reporting (NM) - Advanced, Industry Knowledge (NM) - Advanced, Project Management (NM) - Intermediate, Strategic Thinking (NM) - Advanced, Risk Assessment & Identification (NM) - Advanced, Decision Making (NM) - Advanced, Policy & Procedure (NM) - Advanced, Continuous Improvement (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Responsible for the day-to-day operations and overall lending management of Northwestern Mutual Credit Union. Monitors delinquent loans and oversees the collection process. Ensures that credit union members are receiving convenient, confidential, high-quality service via all service channels.

What You'll Do

• Manages assigned personnel including training, development, assigning, monitoring and reviewing work. Ensures redundancy and processes are in place.

• Contributes to the setting and executing credit union strategy, implementing new services, developing credit union procedures, and working with third party vendors. Conducts annual reviews on key lending vendors and appraisers.

• Serve as SME for all credit union personnel concerning questions on lending work processes and procedures, including the computer environment and systems used to support the credit union.

• Provides divisional business process expertise for lending projects. Lead and/or participate in the research, analysis, and recommendation for new processes or modifications to existing processes.

• Works with Compliance Officer and auditors to ensure loan exceptions are addressed and within compliance of policies and procedures. Recommend changes to operations as needed to ensure lending function remains in compliance with relevant rules and regulations.

• Manage the credit union's collection function, ensuring that delinquent loans are monitored, reporting is accurate, and consistent collection efforts are implemented up to and including repossession of collateral.

• Recommends changes in work procedures to improve efficiency within the unit and keeps work procedures up to date.

• Works closely with President, Vice President, and/or Controller on real estate concentrations and purchased money mortgages ensuring all are reported accurately. Ensure mortgage pipeline is current and up to date.

• Perform duties of loan officer including member consultations, underwriting, preparing loan documents and closings as needed.

• Manages lending staff, provides feedback on loan exceptions, and maintains rotation of loans in the queue, and recommends lending authority.

What You'll Bring

• Bachelor’s degree with emphasis in business, finance, or a related field required or equivalent experience with at least 5 years’ experience in a credit union or other retail financial with a focus on lending and risk management.

• Minimum of 3 years’ experience in managing people

• Strong verbal and written communications skills with demonstrated ability to interact professionally with a diverse customer base.

• Strong organization skills and ability to manage and attend to detailed information.

• Solid working knowledge of computerized financial business applications and personal computer software applications.

Skills You Have

• Accountability

• Attention to Detail

• Audits

• Compliance Metrics, Monitoring & Reporting

• Learning Agility & Critical Thinking

• Process Improvements

• Talent Development & Planning

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Banking Regulations & Compliance (NM) - Expert, Banking Acumen (NM) - Expert, Strategic Vision & Planning (NM) - Beginner, Talent Development & Planning (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Expert, Customer Support (NM) - Expert, Customer Retention (NM) - Advanced, Accountability (NM) - Advanced, Business Influence (NM) - Intermediate, Cross-Selling (NM) - Intermediate, Data Security (NM) - Advanced, Customer Service Mindset (NM) - Expert, Attention to Detail (NM) - Expert, Policy Inquiries & Complaints Management​ (NM) - Expert, Teamwork (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

As the Senior Manager of Advisor Insights, you will bring financial advisor understanding and strategic foresight to life to inspire profitable growth. You will drive the learning agenda across cross-functional teams, developing forward-looking strategies grounded in field realities and emerging trends.

This is your opportunity to help build a new, centralized enterprise insight capability. You will advocate for financial advisors, anticipating their needs while bridging these findings with consumer realities. Beyond driving field research, you will act as a compelling team leader with natural servant leadership abilities, passionate about mentoring and shaping our analytical talent.

You will design impactful reporting frameworks by synthesizing custom field research, advisor sentiment, and client NPS where applicable. As a master storyteller, you will help weave disparate field, consumer, and client data into meaningful insights that bring extreme clarity to the organization and empower stakeholders to take insight-led action.

By helping to integrate insights across the advisor, client, and consumer journeys, you will unify field experience assessment scores and holistic feedback into a cohesive lifecycle view. This approach allows you to proactively prescribe targeted solutions that elevate the advisor experience and drive enterprise success.

Finally, you will support our steady enterprise approach to AI adoption, leveraging AI-driven tools to enhance field research capabilities and keep the team at the cutting edge of data synthesis.

What You'll Do

• Lead the Field learning agenda working closely with Field, Journey, Marketing, Product and Digital teams to develop products, communications and strategies that are grounded in deep financial advisor understanding.

• As part of the Enterprise Insights team, be the go-to source for ad-hoc analysis and actionable research. Be an advocate for the field, client and consumer in internal meetings and a driver of insight-led actions across the enterprise.

• Deliver reports, insights and implications to assigned business partners to inform decisions that improve the field / consumer / client experience.

• Perform data analysis and interpretation, using basic statistical techniques (Frequency distributions, Descriptive statistics, T-tests; Cross-tabs, Correlations, Text analytics) to reveal new findings and insights to marketing and other business partners.

• Determine requisite data elements and work with technical resources to design integrated internal and syndicated datasets to provide required analysis.

• Identify opportunities to enhance the team's analytical capabilities by evaluating current processes, new trends, working with business partners, and taking initiative to apply new and improved research best practices.

• Proactively share relevant information and insights with the internal teams.

• Interpret and synthesize multi-source data into insights that lead to actionable strategies and plans for the brand.

What You'll Bring To The Role

• Minimum of 5 years' experience/knowledge desired in research and data analysis, application of statistical research techniques. B2C category experience strongly preferred.

• Seasoned expert in advanced features of a variety of programs which may include Excel, Access, SQL, SAS, SPSS, Tableau and Business Intelligence tools.

• Experience and knowledge of the following advanced analytic techniques (Regression, Factor analysis, Cluster analysis highly preferred).

• Experience should include budget management, and vendor management.

• Strong technical market research skills that include; quantitative, qualitative, primary, and secondary.

• Degree in business, marketing, social sciences, statistics or related field. Ideally from top-tier school.

• Strong business acumen.

• Financial Services Experience Not Required; but must have, or acquire soon after, intimate knowledge of NM field, markets, clients and products.

• Able to be both strategic and tactical, with strong analytical, problem solving and conceptual skills. Ability to unite key colleagues and cross-functional partners by gaining trust through demonstrating business expertise.

• Consistently displays professional courage to research design, analysis and interpretation to deliver credible work product free of bias.

• Acts in the best interest of consumer / clients and the company.

• Embraces new research tools and AI capabilities as they become available and approved.

• MBA or Master's Degree strongly preferred

Skills You Have

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Problem Management: Classifies, prioritizes and initiates action, and documents root causes of problems and implements remedies. Manages the lifecycle of all problems. Prevents incidents from happening and minimizes the impact of incidents that cannot be prevented.

• Research Communication: Synthesizes and communicates research findings and insights in compelling ways to stakeholders to influence potential design and decision making. Translates data into compelling narratives to demonstrate business insights and opportunities and influence business decisions.

• Research Design: Leverages methods such as surveys, contextual inquiries, card sorting, and focus group to identify problems/risks and devises plans to address concerns raised via research.

#LI-Onsite, #LI-Hybrid #LI-Remote

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Adaptive Communication (NM) - Intermediate, Research Design (NM) - Intermediate, Customer, Market & Ecosystem Knowledge (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Problem Management (NM) - Intermediate, Research Communication (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Intermediate, Research Methods (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Customer Segmentation (NM) - Intermediate, Data Collection & Analysis (NM) - Advanced, Marketing Intelligence (NM) - Intermediate, Analytical Thinking (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Innovation Strategist is an entrepreneurial who leads work at the intersection of strategy and execution. Build the tools and experiences that empower our company, advisors, and help our clients thrive. Work with a talented team of engineers, designers, data scientists and financial experts to define product vision, strategy and deliver experiences to enable clients to achieve financial security.

What You'll Do

• Set Product Vision: Collaboratively define and communicate a clear vision for innovation experiments and new solutions, grounded in business strategy, customer insight, and emerging technology opportunity

• Develop Roadmap: Lead the development and socialization of a program roadmap that reflects stakeholder priorities, strategic bets, and a realistic path to value

• Define and Track KPIs: Establish measures of success for innovation experiments and use outcome data to validate strategic direction and inform go or no-go decisions

• Validate the Right Solution: Drive the discovery and definition phase of innovation programs, using research, stakeholder input, and experimentation to validate that proposed solutions address the right problems before committing to build

• Gather and Synthesize Requirements: Lead cross-functional work to identify, pressure-test, and prioritize requirements, translating ambiguous opportunity spaces into well-scoped program definitions

• Stakeholdering: Build and manage relationships with executive partners, business leaders, and technology stakeholders, proactively bringing strategic recommendations and leading conversations that shape program direction

• Executive Communication: Develop and deliver executive-ready briefings, narratives, and decision-support materials that make complex innovation work accessible and actionable for senior audiences

• User Insights: Anchor program decisions in qualitative and quantitative research, customer insight, and experimentation results, and synthesize findings into a clear strategic point of view and working with design partners to ensure concepts are grounded in this insight.

• Facilitate Ceremonies: Facilitate daily scrums, sprint planning sessions, sprint reviews, and retrospectives, continuously improving how the team operates

• Emerging Technology: Evaluate AI and other emerging technologies for strategic fit and enterprise applicability, leveraging a working knowledge of how these capabilities are evolving

What You'll Bring

• Bachelor's degree

• 5+ Years of prior experience with at least 4 working in a Product Management Role or innovation consulting, with agile team experience

• Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, comfortable working in ambiguity, pressure-testing assumptions, and validating the right solution before committing to build

• Strong executive communication and storytelling skills, with experience developing materials for and presenting to senior leadership

• Working knowledge of AI and its practical enterprise applications, with an understanding of how capabilities are evolving and where the technology is heading

• Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ

• Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning

• Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information

Skills You Have

• Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals

• Strategic Thinking - Uses critical thinking and knowledge of business demand to plan, design, prioritize and execute high impact initiatives and programs

• Attention to Detail - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality

• Adaptive Communication - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences

• Analytical Thinking - Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes

• Customer Centricity - Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Teamwork (NM) - Advanced, End-User Advocacy (NM) - Intermediate, Customer Centricity (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, User Analysis (NM) - Advanced, Inclusive Design (NM) - Advanced, Continuous Improvement (NM) - Advanced, Information Architecture (NM) - Intermediate, Professional Curiosity (NM) - Advanced (Inactive), Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Creating Mockups (NM) - Intermediate, User Interface Design (NM) - Advanced, User-Centered Design Process (NM) - Advanced, Coaching & Mentoring (NM) - Intermediate, Attention to Detail (NM) - Advanced, Divergent Thinking (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Advanced, Usability Heuristics (NM) - Advanced, Governance (NM) - Intermediate, Product Design (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Supports the development and administration of all aspects of the regulatory compliance programs as assigned, including compliance policies and procedures, portfolio compliance, compliance training, testing and risk management, vendor due diligence and oversight, violations management, regulatory filings and reporting. Focused on compliance support of Northwestern Mutual’s registered investment adviser and private fund products. May also work in support of other department and team compliance responsibilities, including compliance services to the company’s registered mutual fund family.

What You'll Do:

• Assist in all aspects of the administration of Rule 206(4)-7 compliance programs, as needed.

• Assist in the preparation of regulatory filings, including but not limited to Forms ADV and PF.

• Assist in the preparation and review of regulatory disclosures, marketing and advertising materials, and responses to investor and other due diligence requests.

• Support the periodic distribution and review of compliance policies and procedures.

• Prepare compliance reports and related materials for boards and committees.

• Serve as compliance staff on various governance committees and working groups.

• Assist in core compliance monitoring practices, including account guidelines monitoring, compliance with regulatory rules and electronic communications monitoring.

• Coordinate and assess compliance related reports and other information from internal and external sources with the overall design and purpose of the compliance program in mind and assist in the identification and design of program enhancements as a result.

• Interact with key stakeholders to provide compliance support, including portfolio management and other business partners, investment operations, administration, accounting, legal, and internal audit.

• Support the design and administration of compliance testing programs, including the transactional testing environment within the portfolio compliance system and the forensic testing schedule.

• Support compliance oversight of sub-advisers and other service providers, including frequent communication with compliance staff, distribution and review of annual and quarterly questionnaires, participation in virtual and on-site (as practicable) due diligence calls, and documentation of findings.

• Support the administration of the code of ethics and personal trading policies, including training, addressing inquiries, managing periodic certifications, brokerage statement reviews, violations reporting, and preparation and review of statistical trend reporting.

• Administrative support of compliance team daily operations, including preparation and maintenance of internal compliance calendars and timelines, working group agendas, statistical reports and other administrative tasks and projects, as needed.

• Participate in various compliance group projects and initiatives.

• Continuously enhance internal processes, project workflows and other procedures

• Other compliance-related duties as assigned.

What You'll Bring to the Role:

• BA/BS is required.

• Minimum of 6 years professional experience, preferably with regulatory background in compliance, legal, audit or risk management.

• Demonstrated competency with compliance, reporting, and data systems and tools (e.g., Bloomberg, FIS Employee Compliance Manager (formerly, FIS PTA), Portfolio Tracker, Micro Focus, truView, etc.).

• Highly proficient with Microsoft Office products: Word, Excel, Access, Power BI, and PowerPoint

• Self-motivated with the ability to work both independently and in a team environment is also required.

• Ability to balance multiple tasks and effectively manage completing and changing priorities and deadlines.

• Ability to build consensus around compliance related policies, decisions and diplomacy.

• Demonstrated attention to detail.

• Seeks opportunities to learn and volunteers for and shows initiative on tasks and projects.

• Excellent organizational, problem-solving, decision-making and time management skills.

• Excellent written and verbal communication skills.

• High level of integrity.

Skills You Will Have:

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Continuous Improvement: Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle.

• Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

• Policy & Procedure: Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

• Project Management: Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Project Management (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Risk Assessment & Identification (NM) - Intermediate, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Advanced, Policy & Procedure (NM) - Intermediate, Continuous Improvement (NM) - Intermediate

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Assistant Director, Software Engineering (People Leader) owns end-to-end technical quality and delivery execution across UI, services, and data platforms. This role is accountable for technical direction, delivery excellence, and people leadership for the Public Investments engineering teams.

In this role, you will lead engineers directly while partnering closely with Product Managers, Architects, and business stakeholders to deliver secure, scalable, and supportable solutions aligned with team objectives. You are both a technical authority and a people leader—setting direction, raising standards, and developing engineering talent.What You’ll Do

Core Responsibilities

• Define and communicate technical direction for Public Investments team, ensuring alignment with enterprise architecture, security, and delivery standards.

• Translate product and business outcomes into pragmatic technical designs and implementation plans.

• Lead solution design across front end (React), backend services (Node.js, REST APIs), and data platforms (dbt, Snowflake) with clear interface contracts and data lineage.

• Drive technical decomposition and sequencing for initiatives spanning applications, APIs, pipelines, and warehouse models.

• Establish and enforce engineering standards for code quality, testing, CI/CD, observability, reliability, and operational readiness.

• Own technical risk management, including early identification of architecture, integration, performance, and security risks.

• Ensure API and data integrations are resilient, well-documented, and reusable across teams.

• Improve data reliability and trust by guiding data warehouse model quality, transformation design, and warehouse performance optimization.

• Support production stability by guiding incident response, root-cause analysis, and preventive engineering improvements.

People Leadership & Team Development

• Serve as direct people leader for engineers, responsible for coaching, growth, performance management, and career development.

• Build a strong engineering culture centered on ownership, quality, learning, and constructive feedback.

• Lead regular technical and delivery reviews, fostering a healthy review and mentorship culture.

• Develop team capability through coaching, pairing, and intentional skills development.

• Partner with Engineering Management on hiring, onboarding, and succession planning.

• Set clear expectations and accountability for technical excellence, delivery outcomes, and operational readiness.

Cross Functional Collaboration

• Partner closely with Product Managers to balance delivery speed, quality, and long term maintainability.

• Coordinate cross team dependencies and release readiness for shared components, platforms, and data pipelines.

• Collaborate with Enterprise Architecture and other investment delivery teams’ Technical Leads to align standards, patterns, and roadmaps.

• Communicate effectively with both technical and non-technical stakeholders, providing clarity under ambiguity.

This role works closely with:

• Product Manager for Public Investments team

• Engineering Manager and Software/Data Engineers

• Enterprise Architecture

• Other investments delivery teams’ Technical leads

What You’ll Bring to the Role

Required Qualifications

• Prior experience with one or more Public Investment Managements Systems (e.g. Aladdin Enterprise, Calypso, Bloomberg, Charles River, etc.)

• 8+ years of software and data engineering experience, with strong full-stack and data platform expertise.

• Prior experience leading engineers directly (or demonstrated readiness to step into people leadership).

• Proven technical leadership across multiple teams or complex cross-functional initiatives.

• Strong experience building modern web applications with React.

• Strong experience building backend services and designing REST APIs.

• Strong experience with data warehousing best practices.

• Experience with database performance tuning, cost-aware design, and data governance controls.

• Experience designing secure, scalable, and observable systems in enterprise environments.

• Demonstrated ability to mentor engineers and elevate engineering maturity.

• Strong communication skills with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience in investment services domains.

• Experience modernizing legacy applications and data pipelines.

• Experience with platform migration programs and phased cutover strategies.

• Experience defining shared engineering standards across multiple teams.

Leadership Competencies

• Strong systems thinking and sound technical judgment under ambiguity.

• Ability to balance immediate delivery goals with long-term architectural sustainability.

• Ability to influence without formal authority and create alignment across teams.

• Ownership mindset with high standards for reliability, security, and engineering quality.

• Act as a force multiplier by developing people, not just individual output.

Skills You Have

• Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.

• Business Application: Utilizes both business acumen and technology expertise to translate business requirements/capabilities into technical solutions and applies technical knowledge of a product/platform/application to align it with a particular line of business (LOB) based on the organization's technology needs and business goals.

• IT Strategy: Leverages knowledge of the short and long-term IT strategy to identify, mitigate, and resolve immediate and future business challenges; uses critical thinking and knowledge of business demand to plan, prioritize, and execute high impact initiatives and programs that keep the end user experience at the forefront.

• Software Problem Solving: Conducts in-depth analysis of technology needs, issues, and roadblocks within assigned scope, applies experience and expertise to apply best practices, explore the “art of possible”, and deliver blueprints for the most effective and efficient solutions. Detects and removes existing and potential errors in software code or a system that can cause it to behave unexpectedly or operate incorrectly. Leverages common software tools/debuggers and logical thinking for root causing issue.

• Talent Development & Planning: Develops direct reports’ skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Strategic Thinking (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Advanced, Application Security (NM) - Advanced, Root Cause Analysis & Decision Quality (NM) - Advanced, Release Management (NM) - Advanced, DevOps (NM) - Intermediate, Software Problem Solving (NM) - Advanced, Strategic Vision & Planning (NM) - Advanced, Customer Centricity (NM) - Expert, Data Literacy (NM) - Intermediate, Coaching & Mentoring (NM) - Advanced, Talent Development & Planning (NM) - Advanced, Technical Problem Solving (NM) - Advanced, Accountability (NM) - Advanced, Business Application (NM) - Advanced, Cloud Technology (NM) - Advanced, Analytical Thinking (NM) - Expert, Business Influence (NM) - Advanced, Adaptive Communication (NM) - Expert, Software Development (NM) - Advanced, Learning Agility & Critical Thinking (NM) - Advanced, IT Strategy (NM) - Advanced, Application Performance Management (NM) - Advanced

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

This role is responsible for conducting independent fundamental research across assigned sectors and issuers and delivering forward-looking, dynamic relative value assessments and investment recommendations aligned with portfolio strategy and return objectives. The individual will work closely with the Head of Leveraged Finance Research, the Credit Research team, Portfolio Managers, and Traders, while also collaborating with Investment Strategy, Investment Risk & Operations, Compliance, and Law.

What You'll Do:

• Lead, mentor, and develop less-experienced peers while fostering a culture of collaboration, accountability, and excellence.

• Monitor assigned industry dynamics and develop expert views on the key drivers of profitability and cash flow, as well as technological, macroeconomic, and other external risks and opportunities.

• Conduct thorough fundamental credit analysis of assigned companies and demonstrate deep issuer expertise. Analysis should include a comprehensive assessment of quantitative and qualitative factors, including financial statement analysis, financial policy, management track record, and credit ratings profile.

• Assess the relative value of issuers and securities across capital structures and relative to comparable issuers.

• Provide investment recommendations across the coverage universe based on risk-adjusted return potential, portfolio strategy, fundamental credit views, and relative value, adapting recommendations to each portfolio’s return objectives.

• Produce concise, decision-useful written research and clearly articulate credit strengths, risks, and investment views to Portfolio Managers and Traders.

• Develop and maintain productive external relationships with Wall Street analysts and strategists, credit rating agencies, independent research firms, and company management teams.

Group/Organizational Dynamic:

• Promote a culture of mutual respect and high ethical standards.

• Model NM Behaviors: Client First, Powered by Our People, and Future Focus.

• Exercise sound judgment, intellectual independence, and disciplined decision-making.

• Identify and lead process improvements through the effective use of technology, data, and analytics.

• Respond effectively and promptly to requests for data, opinions, and other information.

• Attend, lead, and actively participate in group activities, engaging others in relevant and constructive discussion.

What You'll Bring to the Role:

• Experience: Minimum of eight years of experience in leveraged finance, fixed income investments, or a closely related field, with a demonstrated record of progressive responsibility and sustained success. The candidate should have a track record of strong investment judgment, prudent risk management, and continued growth in responsibilities and outcomes.

• Leadership: Demonstrated ability to manage, mentor, and develop investment professionals. A proven record of building and leading high-performing teams and adapting effectively to evolving market conditions and organizational needs will distinguish successful candidates.

• Demonstrated command of relative value investing within a total return mandate.

• Bachelor’s degree with an emphasis in finance, accounting, economics, statistics, or a related field required. Master of Science or Master of Business Administration (MBA) preferred.

• CFA designation or progress toward attaining the CFA designation preferred.

• Strong analytical skills, including financial statement analysis, cross-sector relative value assessment, and the ability to present clear, well-supported credit recommendations for potential investment opportunities.

• Effective oral and written communication skills, with a demonstrated ability to prioritize work and manage competing demands.

• Proficient with Bloomberg, Microsoft Office, and Copilot.

Additional Preferred Requirements:

• Experience with computer programming, data analytics, or related technology tools.

• Demonstrated ability to integrate AI-enabled tools into research workflows and business processes to improve productivity, analytical depth, decision support, and knowledge sharing while maintaining appropriate judgment, controls, and data governance standards.

#LI-Onsite

#LI-Hybrid

Compensation Range:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

Skills

Risk Management (NM) - Expert, Cross Functional Partnering & Planning (NM) - Advanced, Storytelling through Data (NM) - Expert, Risk Evaluation (NM) - Advanced, Talent Development & Planning (NM) - Beginner, Strategic Vision & Planning (NM) - Beginner, Financial Acumen (NM) - Expert, Accountability (NM) - Beginner, Interpersonal Savvy (NM) - Expert, Attention to Detail (NM) - Expert, Adaptive Communication (NM) - Expert, Industry Knowledge (NM) - Expert, Business Influence (NM) - Beginner, Financial Market Monitoring (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Mutual Fund Administration (MFA) division is responsible for fund administration related to the Northwestern Mutual Series Fund which consists of 30 portfolios. MFA is also responsible for accounting and financial reporting related to Northwestern Mutual’s variable annuity and variable life separate accounts.

What You'll Do

• Reviews the preparation of the financial statements and prepares the related financial materials and disclosures.

• Provides financial information to meet the needs of internal and external customers, including preparing regulatory filings for the Securities and Exchange Commission, performance calculations and marketing information.

• Responsible for mutual fund compliance with the IRS, SEC and all other regulators.

• Researches and engages in various projects associated with new products, new funds, new regulations, system enhancements and ad hoc requests. Serves as a lead on project efforts.

• Maintains book to tax differences and prepares the excise and fiscal tax calculations for the mutual funds.

• Works with internal and external contacts such as information systems, investment traders, auditors, brokers, custodians, and investment advisors to achieve compliance with US GAAP and regulatory requirements.

• Provides training and individual guidance on technical knowledge of fund administration. Serves as a resource to other team members.

• Oversees and evaluates the work of third-party service providers, including fund accounting and custodial services, ensuring adherence to SLAs, internal controls and regulatory requirements.

• Recommends and reviews new procedures to allow for added process/control improvements.

• Identifies, researches, and resolves issues related to fund accounting, fund administration, and compliance.

• Supports and maintains a robust internal control environment

• Reviews the work of others

What You'll Bring To The Role

• Bachelor's degree in accounting, finance or related field or equivalent education plus experience required.

• Certified Public Accountant (CPA) designation preferred.

• Minimum of 5 years of progressive professional experience in the investment company industry preferably in mutual fund administration or auditing registered investment companies.

• Experience with highly complex security transactions.

• A working knowledge of GAAP and tax accounting for investments

• High degree of self-motivation.

• Proven ability to meet strict deadlines.

• Polished communication skills with the ability to interact and engage at multiple levels.

• Ability to work well with limited guidance.

• Demonstrated superior analytical and problem-solving ability.

• Demonstrated ability to retrieve and utilize information from accounting system and other sources.

#LI-Onsite

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

In collaboration with the Chief Privacy Officer (CPO) helps to drive strategic vision, operating model, budget and planning activities, and outcomes for Privacy, including the development, implementation, maintenance and adherence to the Records and Information Management, transparency, and consent, and privacy incident response r policies and procedures. Leads the privacy teams accountable for records and information management and privacy incident response Regarded as a technical expert and trusted, strategic advisor to the CPO, leaders, and employees within and outside the department or function. As a member of the Privacy leadership team, accountable for furthering the Privacy Department’s Mission of ensuring regulatory compliance and fostering consumer trust while providing foundational capabilities for unlocking the value of data by translating privacy requirements to the business and positioning privacy as a competitive advantage that drives business growth and consumer trust.

What You'll Do:

• As a subject-matter expert, consults on enterprise initiatives including new products and processes, proactively identifying risks and requirements to ensure compliance with data protection, privacy laws and regulations and enterprise expectations provide privacy minded solutions to the business.

• Leads a team of privacy professionals accountable for establishing and operationalizing the records and information management program and the privacy incident response program to ensure retention and secure deletion requirements are completed and timely notification and reporting of privacy incidents occurs when needed.

• Responsible for a full range of manager responsibilities including communication, coaching, mentoring and staff development, performance management, salary administration, and staffing decisions. Participant in functional management to ensure optimum effectiveness and quality by managing adherence to strategies, goals, budgets, operating policies, and procedures as an NM frontline manager. Alignment of roles and responsibilities in decision making. Accountable for translating the departmental strategy to information risk management operational objectives including both systems and processes. Drives for results through others to include:• Integrating and designing measurement systems, targets, and specific initiatives in support of the various strategies• Directing teams and individuals to ensure business outcomes are achieved• Identifying and cultivating relationships with key stakeholders representing a broad range of functions and levels in order to ensure alignment with departmental and enterprise business strategies

• Accountable for an effective and efficient business unit designed and maintained to support the business outcomes. Responsible for the integration of:• Organization/department design and structure• Workforce management (forecasting, obtaining, developing, and assigning the right resources)• Effective and efficient internal workflow and processes• Information and knowledge flows throughout the business unit and out to the organization through both formal and informal exchanges

• Accountable for providing leadership, strategy, and direction on privacy risk

• Accountable for providing technology-related requirements to teams implementing privacy controls, including privacy and RIM-related platforms and technologies.

• Maintains a comprehensive understanding of industry activities and emerging trends to effectively provide leadership, strategy and direction on risks related to records and information management, privacy notice requirements, consent/authorization requirements, and incident response.

• Partners with Law to draft transparent, legally compliance privacy notices, authorizations, and consents.

• Partners with the Legal Division, IT Risk and Compliance, Data Governance and Government Relations and other partners to embed records and information management and privacy incident response requirements and controls into projects, products, and services

• Understands and integrates into privacy impact assessment processes.

• Works to ensure the privacy program is embedded into every aspect of Northwestern Mutual’s business, enabling the Company to navigate a dynamic future in privacy that allows for ethical uses of data in ways that foster consumer trust.

• Collaborates with the CPO and Privacy Team to ensure the development, implementation, and oversight of adherence to the company’s policies and procedures that ensure compliance with federal and state privacy laws and regulations, the Privacy Program, and the Company’s Data Ethics Principles.

• Leads enterprise projects, programs, or processes with significant business impact, develop tactical plans, and completes complex assignments.

• Collaborates with the CPO, leaders, and stakeholders to develop strategic plans for the collection, use, sharing, and disposal of information in a manner that maximizes its value while complying with applicable data protection and privacy laws and regulations.

• Collaborates with Data Engineering to help shape a roadmap that accelerates leveraging data to drive NM’s business objectives while maintaining compliance with privacy laws and regulations and meeting consumer expectations.

• Accountable for monitoring the performance of the records and information management policies and procedures and privacy incident response policies and procedures on a continuing basis, taking appropriate steps to ensure continued improvement in their effectiveness and compliance with applicable laws and regulations.

• Accountable for leading strategic planning, roadmap development, and operational planning.

What You'll Bring to the Role:

• Law Degree preferred.

• Bachelor’s and/or Master’s degree with an emphasis in Risk Management, Insurance, Finance, Computer Science, Computer Engineering, Software Engineering, MIS, or related field; or related work experience beyond the minimum required.

• Minimum of 5 years of experience in a privacy-related practice or field.

• CIPP/US required and CIPT or CIPM preferred.

• Experience in creating or operationalizing a records and information management program preferred.

• People management skills to include human relations and interpersonal skills necessary to manage a group of people.

• Strong analytical abilities especially in decision making and problem solving.

• Strong understanding of information risk, data privacy, and controls assurance.

• Strong understanding of risk management principles and techniques.

• Understanding of information risks and IT general controls.

• Experience in the financial services industry and in integrating risk management and governance solutions into technology systems or platforms.

• Existing perspective and approach to building strong, collaborative relationships with people who have diverse perspectives, roles, and responsibilities.

• Ability to navigate different levels of audiences and articulate ideas to both technical and non-technical audiences.

• Exhibits superior analytical, evaluative, and problem-solving abilities.

• Very comfortable with ambiguity, enjoys creating structure out of chaos, and enjoys learning and adapting to new areas and skills.

• Excellent organizational skills, ability to manage multiple projects at once, consistent follow-through.

• Excellent communication, analytical, organization, advocacy, and negotiation skills.

Skills You Will Have:

• Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.

• Business Influence: Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.

• Policy & Procedure: Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

• Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

• Strategic Vision & Planning: Develops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise’s goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision.

• Talent Development & Planning: Develops direct reports’ skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Strategic Vision & Planning (NM) - Expert, Continuous Improvement (NM) - Expert, Decision Making (NM) - Expert, Project Management (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Expert, Accountability (NM) - Expert, Talent Development & Planning (NM) - Expert, Attention to Detail (NM) - Expert, Policy & Procedure (NM) - Expert, Business Influence (NM) - Expert, Risk Assessment & Identification (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Primary Duties & Responsibilities:

• Develop, implement and monitor a three to five-year contact center strategy across the Advanced Markets contact centers to ensure that financial representatives and policyowners maintain a favorable view of Northwestern Mutual's brand and reputation.

• Create a culture of high quality and continuous improvement through the process of assessment, evaluation, insight, action, implementation and measurement.

• Develop comprehensive strategies and direct resources to achieve Department and Company field and client experience objectives through integrated client service interactions (billing collection, beneficiary title, client data maintenance, etc.). Develop, maintain and improve effective communications with customers regarding all aspects of service.

• Develop, implement and monitor service recovery and concierge services across customer operations.

• Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for integrated client services.

• Direct the delivery of contact center support services and works with business process owners to resolve service levels gaps.

• Leverage relationships across departments to ensure that customer service representatives are knowledgeable about all relevant products and product changes. Drive implementation of best practices for hiring, training and retention across all of the contact centers.

• Participate in company-wide projects and analyze impact of process and/or system changes cross-functionally.

• Accountable for maintaining peer and industry relationships and education on current and future state contact center best practices and incorporating innovation and industry best practices into the strategic direction of the company's contact centers.

Qualifications:

• Bachelor's degree business or related field.

• Minimum of ten years of progressively responsible level experience including expertise in operations and/or the designated investment products (if applicable) that the position supports.

• Comprehensive understanding of customer service environments, large scale contact center operations, and contact center technologies.

• Solid understanding of the insurance business, including field relations, servicing functions, billing and collections and client data maintenance.

• Strong negotiation skills and ability to think creatively to find solutions that deliver and' vs or'.

• Demonstrated superior written and verbal communication skills with ability to build rapport and gain acceptance at all levels.

• Demonstrated ability to independently analyze and solve complex business problems.

• Strong skills and desire to develop direct reports and others.

• Demonstrated knowledge in process improvement, Lean, Continuous Learning and Improvement, or similar methodologies.

• Requires Series 6 and 26.

Skills You Have

• Escalation ManagementAddresses and resolves incidents where customer wants to communicate with leadership or higher authorities regarding their problems. Empathizes, understands, and interacts with the customer to mitigate their issues using domain expertise and adaptive communication techniques.

• PrioritizationAssesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

• Strategic Vision & PlanningDevelops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise’s goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision.

• Talent Development & PlanningDevelops direct reports’ skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner.

• Change AdaptabilityBecomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

• Business InfluenceCollaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.

• Analytical ThinkingOrganizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Compliance (NM) - Advanced, Escalation Management (NM) - Advanced, Strategic Vision & Planning (NM) - Expert, Policy & Procedure (NM) - Expert, Customer Support (NM) - Advanced, Insurance Products (NM) - Expert, Tax Awareness (NM) - Advanced, Prioritization (NM) - Expert, Field Relations (NM) - Expert, Change Adaptability (NM) - Expert, Analytical Thinking (NM) - Expert, Client Advocacy (NM) - Expert, Data Security (NM) - Advanced, Customer Service Mindset (NM) - Expert, Accountability (NM) - Expert, Talent Development & Planning (NM) - Expert, Attention to Detail (NM) - Expert, Root Cause Analysis & Decision Quality (NM) - Expert, Adaptive Communication (NM) - Expert, Business Influence (NM) - Expert, Quality Acumen (NM) - Expert, Policy Inquiries & Complaints Management​ (NM) - Expert, Teamwork (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Assistant Director, Software Engineering, owns end‑to‑end technical quality and delivery execution across UI, services, and data platforms. This role is accountable for technical direction, delivery excellence, and people leadership for the Real Estate engineering teams.

In this role, you will lead engineers directly while partnering closely with Product Managers, Architects, and business stakeholders to deliver secure, scalable, and supportable solutions aligned with team’s objectives. You are both a technical authority and a people leader—setting direction, raising standards, and developing engineering talent.

What You'll Do in the Role:

• Define and communicate technical direction for Real Estate team, ensuring alignment with enterprise architecture, security, and delivery standards.

• Translate product and business outcomes into pragmatic technical designs and implementation plans.

• Lead solution design across front‑end (React), backend services (Node.js, REST APIs), and data platforms (dbt, Snowflake) with clear interface contracts and data lineage.

• Drive technical decomposition and sequencing for initiatives spanning applications, APIs, pipelines, and warehouse models.

• Establish and enforce engineering standards for code quality, testing, CI/CD, observability, reliability, and operational readiness.

• Own technical risk management, including early identification of architecture, integration, performance, and security risks.

• Ensure API and data integrations are resilient, well-documented, and reusable across teams.

• Improve data reliability and trust by guiding data warehouse model quality, transformation design, and warehouse performance optimization.

• Support production stability by guiding incident response, root-cause analysis, and preventive engineering improvements.