We are seeking a motivated Software Engineer II to support the design, development, testing, and maintenance of applications within the Field Rewards technology portfolio. This role will contribute to building modern web applications, APIs, and cloud-based solutions while working closely with senior engineers and business partners.

The ideal candidate has a solid foundation in software engineering, enjoys solving technical problems, and is eager to grow expertise in cloud technologies, automation, DevOps practices, and full-stack development.

What You'll Do

Software Development

• Develop, test, and maintain web applications, APIs, and backend services using established engineering standards.

• Build and enhance application features under the guidance of senior engineers and technical leads.

• Participate in the design and implementation of reusable components and services.

• Write clean, maintainable, and well-documented code that meets quality and security standards.

• Support integration of applications with enterprise systems and third-party services.

Cloud & DevOps

• Contribute to application deployments using CI/CD pipelines and automated deployment processes.

• Assist with containerizing applications using Docker and deploying solutions to cloud environments.

• Support implementation of infrastructure automation and configuration management practices.

• Monitor application health using established monitoring and alerting tools.

Data & Integration

• Develop and maintain SQL queries, stored procedures, and data integration processes.

• Support batch processing and data movement workflows.

• Assist with troubleshooting data quality and integration issues.

• Work with relational databases and cloud-based data services.

Quality & Engineering Excellence

• Participate in code reviews and testing activities to ensure high-quality software delivery.

• Follow established Agile development processes and engineering best practices.

• Collaborate with team members to identify opportunities for automation and process improvements.

• Contribute to technical documentation and knowledge sharing.

Operational Support

• Assist with production support activities and incident resolution.

• Troubleshoot and resolve application issues in development, testing, and production environments.

• Participate in on-call rotations when required.

• Support release validation and post-deployment monitoring activities.

Collaboration

• Work closely with engineers, product owners, architects, and business stakeholders.

• Participate in sprint planning, backlog refinement, retrospectives, and team ceremonies.

• Communicate technical concepts clearly to both technical and non-technical audiences.

• Seek feedback and continuously improve technical and professional skills.

What You'll Bring to the Role

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).

• 2-4 years of professional software development experience.

• Experience developing applications using JavaScript or TypeScript.

• Familiarity with modern front-end frameworks such as React.

• Experience developing REST APIs or backend services using Node.js, Java, Python, or similar technologies.

• Experience working with relational databases and SQL.

• Understanding of software development lifecycle (SDLC) practices.

• Familiarity with Git-based source control and collaborative development workflows.

• Basic understanding of cloud computing concepts and public cloud platforms (AWS preferred).

• Familiarity with containerization technologies such as Docker.

• Strong analytical and problem-solving skills.

• Effective communication and teamwork skills.

Preferred Qualifications

• Experience working in AWS cloud environments.

• Experience with CI/CD tools such as GitHub Actions, Jenkins, GitLab CI, or Azure DevOps.

• Familiarity with Kubernetes or container orchestration platforms.

• Experience supporting production applications.

• Experience with monitoring and logging tools.

• Knowledge of microservices architecture concepts.

• Exposure to application modernization initiatives.

• Experience working in Agile/Scrum teams.

• Insurance or financial services domain experience.

• Exposure to AI-assisted or agentic development tools.

Skills You'll Have

Adaptive Communication- Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates between technical and non-technical audiences.

Analytical Thinking- Organizes and compares various aspects of a situation to identify complex underlying issues using quantitative data, analysis, business acumen, problem solving, and critical thinking.

Cloud Technology- Applies knowledge of cloud service platforms and delivery models to support the development and implementation of end-to-end cloud solutions.

Root Cause Analysis & Decision Quality- Uses structured problem-solving methods to identify the fundamental causes of issues and support timely, data-driven decisions.

Software Development- Creates and maintains applications, frameworks, and software components through design, programming, testing, debugging, and software development lifecycle practices.

Software Problem Solving- Analyzes technology needs, issues, and roadblocks and applies engineering best practices and debugging techniques to identify and resolve software problems.

Technical Problem Solving- Analyzes technical needs, issues, and roadblocks, evaluates potential solutions, solves problems effectively, and helps establish alignment on the path forward.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Literacy (NM), Application Security (NM), Application Performance & Maintenance (NM), Business Application Solutions (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), DevOps & Delivery (NM), Customer Centricity (NM), Cloud Platform Engineering (NM), Technical Problem Solving (NM), Analytical Thinking (NM), Software Development (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Root Cause Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Own the strategy and execution for the advisor career content program end to end – the editorial calendar, topics, formats, and cadence for a program scaling from a light publishing cadence to a steady, high-volume drumbeat of articles and video.

• Produce and oversee a high volume of written and video content as co-equal pillars – identifying compelling story angles, shaping and directing content development (including through AI-assisted drafting, feedback, and iteration), and ensuring everything that ships meets a high quality bar.

• Help shape an accurate, balanced, and credible narrative around the advisor career across the channels and platforms where candidates and the field go for answers.

• Equip the field – advisors and field recruiters – with go-to-market materials: on-demand emails, social posts, one-page flyers, reprints of published content, and other assets they need to recruit effectively.

• Nurture candidates through the hiring funnel, helping prospects stay informed and engaged between an initial phone screening and a later-stage interview.

• Build a newsletter program for advisor career candidates where none currently exists – from concept and audience strategy to cadence, content selection, and performance review.

• Manage content across two publishing platforms: our Drupal CMS for the microsite and blog, and the CMS built into iCIMS, our applicant tracking system, used to build and maintain the career site.

• Partner with subject matter experts to mine content ideas and ensure accuracy; with the compliance team to meet regulatory and brand standards; and with a proofreader to ensure editorial polish before anything ships.

• Collaborate with our creative partners – working with designers on article graphics and printable materials, and with creative collaborators to set the vision for video and see it through to a finished product (this role provides creative direction, not hands-on video editing).

• Track and analyze the effectiveness of content across channels, ensuring the program steadily grows in reach, engagement, and impact.

What You'll Bring to the Role:

• Have a bachelor's degree (open to fields such as English, journalism, communications, marketing, political science, and others) and a minimum of 5-7 years of experience in content strategy, content management, or a closely related communications role.

• Bring a genuine foundation and background in writing – the ability to recognize genuinely good writing, understand what makes it work, and give precise, actionable feedback that moves content to where it needs to be. While AI tools are reshaping how content gets drafted, editorial judgment and writing instincts remain essential.

• Demonstrate proficiency and comfort using large language models and generative AI tools – including Writer and Microsoft Copilot (premium) – to accelerate content creation, research, editing, and ideation while maintaining brand, quality, and compliance standards.

• Be genuinely adaptable and open to change in how technology is used, with a willingness to evolve the team's methods as tools and capabilities advance.

• Possess a keen eye for video and visual content – able to set a creative vision and collaborate with creative partners to realize it, even without hands-on editing or design skills.

• Excel at managing process in a large, complex, highly governed organization – moving work through compliance, proofreading, and stakeholder review without losing momentum.

• Be a true owner of the work – capable of running a content workstream end to end, from strategy through execution, and energized by the chance to build a program from an early stage.

• Bring strong judgment about positioning and the nuances of messaging across distinct audiences.

Skills You Have:Content Management: Plans, develops, and oversees the creation, publishing, and lifecycle of content across platforms and channels; understands content strategy, editorial calendars, and how to scale production while maintaining quality and consistency.Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize, and execute high-impact initiatives and programs.Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials – and applies that judgment to content produced with AI assistance.Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.Project Management: Plans, organizes, and manages work to deliver on time and to standard across multiple stakeholders, review cycles, and publishing platforms.Attention to Detail: Maintains accuracy and consistency across a high volume of content, ensuring compliance, brand, and editorial standards are met before anything ships.Adaptability: Embraces and advances the use of new technologies and ways of working, evolving methods as tools and capabilities change.#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Cross-Functional Partnerships, Strategic & Systems Thinking (NM), Cross-Functional Planning, Writing, Decision Making, Content Management (NM), Project (Inactive), Project Management, Adaptability

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Own the brand content strategy and editorial roadmap for an assigned area end to end, aligning content to business outcomes, marketing objectives, and audience needs while translating corporate messaging frameworks and business priorities into narrative platforms, story arcs, and strategic storytelling themes.

• Lead flagship content programs from strategy through publication, including thought leadership, brand campaigns, webinars, video, email, social, and web, and develop editorial points of view that build authority and relevance with priority audiences.

• Direct content production through generative AI tools, internal content creators, and external writing and agency partners, developing clear briefs and providing editorial direction, feedback, and iteration to produce compelling work at scale.

• Edit, fact-check, elevate, and approve content, ensuring everything that reaches the market meets a consistently high standard for quality, accuracy, clarity, and brand alignment.

• Champion AI-enabled tools and automated workflows as a lever for speed, quality, and scale, embedding emerging capabilities into day-to-day brand content production while maintaining strong editorial judgment and appropriate oversight.

• Amplify earned media and PR efforts by developing owned-channel content strategies that extend key stories, messages, and media opportunities across the broader brand ecosystem.

• Grow and deepen audience and client engagement across channels by creating content grounded in the needs and challenges of priority audiences, nurturing and advancing audiences through content journeys with narratives that build trust, relevance, and lasting affinity for the brand.

• Serve as a senior cross-functional partner across business, Brand, PR, Web, Social, Strategic Communications, channel, and compliance teams, connecting content strategy to broader activation plans and enterprise priorities.

• Mentor managers and content creators, providing editorial guidance, reviewing work, and helping foster a collaborative, high-performing culture focused on quality, innovation, and measurable business impact.

• Steward brand voice, tone, and messaging across touch points, ensuring consistency, clarity, and quality while adapting content appropriately for different audiences, formats, and channels.

• Define and report measures of success for the assigned content area, using performance data, content measurement tools, and GEO/SEO principles to evaluate effectiveness and continually optimize the content mix.

What You’ll Bring to the Role:

• Have a minimum of 7+ years of experience in brand, content strategy, editorial, content marketing, or a closely related field, with demonstrated experience owning a content or brand area end to end.

• Bring a strong foundation in writing and editing with the ability to recognize excellent content, understand what makes it effective, and provide precise, actionable feedback across long-form content, social, video, audio, email, and web.

• Demonstrate strong editorial judgment and hands-on proficiency with generative AI content tools and AI-assisted workflows, using emerging technology to accelerate content development and scale production without sacrificing quality, accuracy, or brand standards.

• Translate business and marketing priorities into clear, strategic briefs that inspire strong ideas and creative solutions rather than simply defining content outputs.

• Bring experience building narrative frameworks, strategic storytelling themes, and thought leadership platforms that connect brand priorities with the real needs, interests, and challenges of priority audiences.

• Excel at partnering across marketing and communications functions, including Brand, PR, Web, Social, Strategic Communications, business teams, and compliance, to build coordinated cross-functional content and activation plans.

• Understand how content performs across channels, with working knowledge of content measurement tools and GEO/SEO principles and the ability to use performance data to make informed decisions and optimize the content mix.

• Be a true owner of the work, capable of setting strategy and carrying it through execution while managing multiple partners, review cycles, formats, and channels.

• Bring strong judgment around brand voice, positioning, messaging, and the nuances of communicating with different audiences while maintaining a clear and consistent brand.

Skills You Have:Content Management: Plans, develops, and oversees the creation, publishing, and lifecycle of content across platforms and channels; understands content strategy, editorial calendars, and how to scale production while maintaining quality and consistency.Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize, and execute high-impact initiatives and programs.Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials – and applies that judgment to content produced with AI assistance.Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.Project Management: Plans, organizes, and manages work to deliver on time and to standard across multiple stakeholders, review cycles, and publishing platforms.Attention to Detail: Maintains accuracy and consistency across a high volume of content, ensuring compliance, brand, and editorial standards are met before anything ships.Adaptability: Embraces and advances the use of new technologies and ways of working, evolving methods as tools and capabilities change.#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Strategic & Systems Thinking (NM), Content Management, Writing, Decision Making, Project Management, Adaptability

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Focus on achieving successful outcomes in implementing the Northwestern Mutual planning philosophy with existing advisors and new recruits who join Northwestern Mutual. Engage with advisors through various channels including an inbound phone queue, virtual consultations, virtual presentations, as well as in person. Spend significant time working with advisors, their staff, and office leadership where applicable, to help them become deeply skilled in delivering high quality plans to their prospects and clients. Further, lead large events, present training content in group settings, represent Financial Planning Consulting at field events, and present regularly within the home office.

What You'll Do:

• Engage with advisors and staff through an inbound phone queue, virtually and in person to provide personalized coaching to master the software and the related processes (fact finding, plan build, plan presentation). Offer plan presentation simulations and work with advisors to increase their confidence around the plan presentation prior to meeting with clients.

• Partner with Assistant Director of Financial Planning Consulting and Region Leads to ensure alignment of objectives and establish expectations for assigned offices and advisors.

• Educate and collaborate with field leaders to promote NM's planning philosophy, increase planning adoption and help influence risk and investment product sales.

• Innovate to help develop better effectiveness in training/supporting our field on best practices for planning throughout the sales cycle.

• Provide quality planning consultations and presentations to the field on the integration of financial products to create solutions for clients primarily via inbound calls, long-distance training methods, schools and potential visits to network offices. Offer just-in-time solutioning for case design and plan design needs.

• Maintain an extensive in-person presence with your assigned target audience to build relationships and promote local culture around digital tools and financial planning.

• Partner with the Technology Solutions & Support Consultant (TSC) (where available) to ensure local adoption of related planning tools including CRM, client website, client account aggregation, prospect invite, Digital FactFinder, etc.

• Be available to build financial plans for the advisor on an as-needed basis.

• Escalate feedback to leadership and/or appropriate partner to follow through on needs/gaps of advisors and/or network office around sales skills, leadership alignment, etc.

What You'll Bring to the Role:

• Series 7 required or obtained within 6 months.

• Minimum of 5+ years professional work experience.

• Able to travel in assigned region approximately 20%

• In-depth understanding of financial services products and financial planning.

• Excellent knowledge and application of consulting skills.

• Robust mastery of Northwestern mutual planning software; confident ability to consult on complex topics, scenarios and propose effective, needs-based solutions.

• Ability to identify and address problems, opportunities, wants and needs of the field and their clients in a suitable manner.

• Exceptional problem-solving capabilities.

• Deeply patient, willing to teach and work through the adoption and implementation of financial planning.

• Focused on outcomes v. process (delivers on what matters most).

• Able to act as the owner of workstream. Identify and recommend changes/improvements to the existing process to improve adoption of planning and delivery of sales.

• Able to gain buy-in from teams you work with and inspire confidence in the planning process and sales cycle

• Empathetic - can put yourself in the shoes of our field roles (Staff, Advisor, MD, MPs, etc.) and see their perspective.

• Willing to develop a deep subject matter expertise in the digital product portfolio, passionate about Northwestern Mutual financial planning process, products and services.

• CFP preferred or other relevant designations such as CLU, ChFC, CFA, CASL, MSFS, or other advanced degree.

• Client facing financial planning experience preferred.

Skills You Have:

Change Adaptability - Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

Interpersonal & Organizational Effectiveness - Builds trusting relationships through honest, respectful communication and navigates organizational structures, stakeholder interests, decision processes, and influence networks. Adapts engagement with diplomacy and tact to build alignment, resolve conflict, and advance shared objectives ethically.

Learning Agility & Critical Thinking - Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Change Adaptability (NM), Consulting (NM), Customer Centricity (NM), Digital Products (NM), Interpersonal & Organizational Effectiveness (NM), Learning Agility & Critical Thinking (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Join the Client Communications team as a Product Manager and help build the systems and capabilities that enable Northwestern Mutual to deliver an exceptional client experience at every touchpoint. Empower our advisors and clients by creating innovative tools and experiences for our products that offer our clients a lifetime of financial security.Collaborate with a talented team of engineers, designers, data scientists, and financial experts to analyze digital product features, inform product vision, and empower clients to achieve financial security. This role will align to work across the Client Comms portfolio, which includes forms, contracts, correspondence, and platform capabilities like eSign and Forms Center. Our work touches all aspects of the enterprise, including the Client, Field, and Home Office experience, with impacts to wealth and insurance products across purchase, service, and claims.

What You'll Do

• Set Product Vision: Co-create and review with Product Managers and Senior Product Managers the vision of the product. Analyze Key Performance Indicators (KPIs) for measures of success and provide recommendations to Senior Product Managers.

• Develop Roadmap: Develop and determine course of action for roadmap based off of reporting and metrics and work closely with Senior Product Manager. Analyze KPIs for measures of success.

• Gather Requirements: Understand and evaluate the problem state and work with key partners on existing approaches to resolve issues.

• Define the Product & Stakeholdering: Responsible for low complex products and product features and analyze and recommend based on metrics. Strengthen relationships with business partners and knowledge share as needed.

• Design Partnership: Partner with Design to ensure cohesive future state user visions and experiences are aligned.

• Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.

• Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.

• Feature Prioritization: Develop and maintain a prioritized backlog of user stories for implementation according to business value or Return on Investment (ROI).

• Facilitate Ceremonies: Participate in and sometimes facilitate the daily ceremonies including, but not limited to Sprint Planning, Sprint Reviews and Retrospectives.

What You'll bring to the Role

• Bachelor's Degree.

• 2-4 Years of prior experience with at least 2 working in a Product Management role.

• Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, knowledgeable expertise or experience with Scrum Framework.

• Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness/EQ.

• Previous experience with research, analysis, and providing recommendations. Ability to translate product requirements into technical requirements and work in ambiguity and solutioning.

• Ability to analyze and navigate through complex problems; exercise judgment based on the analysis of multiple sources of information.

Skills You'll Have

Adaptive Communication- Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical audiences.

Cross Functional Partnering & Planning- Facilitates collaboration, communication, coordination, and planning across teams with different areas of expertise to achieve common goals.

Business Acumen- Applies knowledge of general and organization-specific business issues and financial implications to problem solving.

Root Cause Analysis & Decision Quality- Applies problem-solving methods to understand underlying issues and makes timely, data-driven decisions by considering risks, business requirements, and potential value.

Agile Product Ownership- Performs Product Owner activities within Agile product development, manages priorities, clears backlogs, and maximizes team output based on business and strategic goals.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Competitive Benchmarking (NM), Business Acumen (NM), Client Advocacy, Product Lifecycle, Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Customer Centricity (NM), Escalation Tracking (NM), User Story (NM), Continuous Improvement (NM), Analytical Thinking (NM), Process Design & Implementation (NM), Stakeholder Relationship (NM), Agile Delivery Practices (NM), Strategic & Systems Thinking (NM), Attention to Detail (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Customer Analysis (NM), Solution Design Oriented Thinking

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual is seeking a Systems Engineer I to join our Service Catalog team within the ServiceNow platform organization. This role is an excellent opportunity for an early-career technologist looking to build a foundation in platform engineering, workflow automation, enterprise systems, and ServiceNow development.

Working alongside experienced engineers, you'll help build, enhance, and support ServiceNow Request Catalog solutions that power business processes across the organization. You'll gain hands-on experience creating and modifying catalog items, supporting workflow automation, troubleshooting technical issues, and helping deliver solutions that improve the user experience for internal partners.

This role is designed for someone who enjoys problem solving, learning new technologies, and continuously expanding their technical skill set. While prior ServiceNow experience is not required, success in the role comes from a strong technical foundation, curiosity, learning agility, and a desire to grow into increasingly complex engineering responsibilities over time.

What You Will Do:

• Develop, configure, and maintain ServiceNow Request Catalog items, workflows, forms, and related automation solutions.

• Support the ongoing operation of ServiceNow catalog solutions by troubleshooting issues, resolving defects, and assisting users.

• Partner with engineers, analysts, and business stakeholders to gather requirements and implement ServiceNow-based solutions.

• Assist with the design, testing, and deployment of catalog enhancements that improve user experience and operational efficiency.

• Monitor support tickets and operational issues, investigate root causes, and contribute to timely resolution efforts.

• Participate in workflow automation initiatives and help improve catalog functionality through low-code and scripted solutions.

• Support integrations, APIs, and more advanced catalog functionality as skills develop.

• Perform unit testing, documentation, and user acceptance testing activities.

• Follow development standards, platform best practices, and change management processes.

• Participate in code reviews, team meetings, and knowledge-sharing activities while continuously building technical expertise.

What You Will Bring to the Role:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, or equivalent experience.

• Foundational understanding of software development concepts and technical problem solving.

• Familiarity with one or more programming or scripting languages such as JavaScript, Python, Java, C#, or similar.

• Interest in workflow automation, enterprise platforms, and low-code/no-code development.

• Ability to troubleshoot technical issues and investigate root causes.

• Strong analytical thinking and attention to detail.

• Ability to learn new technologies quickly and apply new knowledge effectively.

• Strong communication skills and ability to work collaboratively with both technical and non-technical stakeholders.

• Exposure to Agile development practices, cloud technologies, or enterprise applications is beneficial.

Nice to Have:

• Exposure to ServiceNow.

• Familiarity with IT Service Management (ITSM) or ITIL concepts.

• Experience with APIs or systems integrations.

• Exposure to workflow automation platforms.

• Basic cloud technology knowledge.

• ServiceNow Certified System Administrator (CSA) certification, completed or in progress.

Skills You Have:

• Automation Strategy & Implementation: Supports the development and enhancement of automated workflows and business processes that improve efficiency and user experience.

• Cloud Infrastructure: Demonstrates foundational understanding of cloud technologies and how enterprise platforms leverage cloud-based services.

• Infrastructure Development: Assists with building, configuring, supporting, and maintaining platform capabilities and technical solutions.

• Learning Agility & Critical Thinking: Quickly learns new technologies, evaluates information, and applies sound judgment when solving problems.

• Monitor System Health: Helps identify operational issues, investigates system behavior, and contributes to platform stability and reliability.

• Programming Languages: Demonstrates foundational proficiency in one or more programming or scripting languages and applies those skills to technical solutions.

• Technical Problem Solving: Troubleshoots technical issues, investigates root causes, and develops practical solutions to resolve problems.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job

This role is responsible for building NM’s social brand and presence. A proven thought leader with the ability to lead social media programming across multiple platforms, supporting both field and enterprise social channels. This role will play a critical role in the ongoing transformation of the company’s business, with a continued focus on the power of social media to drive ongoing awareness, recruitment, and increased brand relevance.What You’ll Do

• Social Strategy - Leads long term strategy and daily management of NM Enterprise social media go-to-market approach across all audiences (corporate, consumer, field) and social media platforms. Lead social media activation for all integrated marketing campaigns and initiatives, managing strategy through execution.

• Community Management - Oversees community management strategy, looking at ways to build proactive engagement around the brand, both as part of campaigns as well as in day-to-day culturally relevant conversations that build deeper consumer connection with our brand.

• Reputation Management – Leads the brand’s reputation strategy on Reddit, establishing a credible and transparent presence through proactive community participation, issue monitoring, and timely engagement. Partners with communications, legal, compliance, customer service and other internal teams to identify emerging reputation risks, guide appropriate responses and use community insights to strengthen trust in the brand.

• Crisis Management – Key member of internal crisis escalation team, represents social crisis programs. This includes driving protocols required, as well as managing response with internal partners as well as managing external crisis response partner team and messaging.

• Influencer Strategy – Leadership of ongoing influencer strategy for the enterprise brand, working with multiple tiers of influencer partners. Manages team executing influencer strategy and plan.

• Field Social – Supports delivering best-in-class approach to using social media for NM’s field force – financial advisors across the country. Build and nurture strong relationships across the field, establishing credibility as a trusted social media subject matter expert and thought leader.

• Social Content - Leads team delivering social content strategy and asset creation; including integration with internal teams necessary to deliver content and programming built for social feeds, while ensuring all work aligns with the brand’s visual aesthetic and tone of voice.

• Budget Management – Oversees budgets and manages reporting to enable social channel investment decisions.

• Reporting – Drives analysis and reporting on all social media efforts, on a campaign basis as well as inputting broader brand health-related measurement. Sets benchmarks for measurement of brand social.

What You’ll Bring to the Role

• Bachelor’s degree in a related field

• Minimum of 12 years of relevant experience, agency or client side. Experience working with clients in financial services, or a regulated industry a plus.

• Deep working knowledge of social media channels, beyond just a passion for the space; knowledge that translates into the ability to deliver strategic understanding of user and enterprise-level strategy.

• Understanding of the ever-changing digital landscape and an eye for emerging channels, trends and examples.

• Calm under pressure with experience in crisis management protocols.

• Exceptional presentation skills both verbal and written, formal, and informal.

• Highly organized, proactive and a critical, creative thinker under pressure.

• Experience leading people with ability to manage and cultivate junior staff and effectively collaborate with agency partners and contractors. Demonstrated experience developing direct reports and influence-managing matrixed teams is required.

• Exceptional organizational skills leading to flawless execution of tactical plans is required.

• A culture watcher with the ability to translate all that is happening in the world in the right way for the Northwestern Mutual brand.

Skills You Have

• Strategic Vision & Planning: Develops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise’s goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision.

• Customer, Market & Ecosystem Knowledge: Understanding of market or customer-specific product use-cases, ecosystem dependencies, and competitor offerings. Ability to conduct or interpret competitive analysis of features with key competitive products.

• Business Influence: Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Talent Development & Planning: Develops direct reports’ skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner.

• Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Performance Metrics (NM), Strategic People Leadership (NM), Customer, Market & Ecosystem Knowledge (NM), Agency Management (NM), Storytelling through Data (NM), Content Development (NM), Channel Management (NM), Learning Agility & Critical Thinking (NM), Campaign Management (NM), Project Management (NM), Customer Centricity (NM), Digital Marketing (NM), Field Relations (NM), Sales Cycle Acumen (NM), Analytical Thinking (NM), Accountability (NM), Talent Development & Planning (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Business Influence (NM), Media Strategy (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Field Engagement & Experience Intern & Life UW Intern

As a Summer Intern, you will support Northwestern Mutual's Field Engagement & Experience team or Life Underwriting team and work alongside your hiring manager, mentor, and team members to contribute to initiatives that enhance the underwriting experience for advisors, clients, and Network Offices.

The Field Engagement & Experience team serves as a bridge between advisors and underwriting by providing case management support, relationship management, issue resolution, and field education. Through close partnership with underwriters, advisors, and Network Office leaders, the team helps deliver a seamless underwriting experience for advisors and their clients. This internship offers the opportunity to gain exposure to both Case Manager and Underwriting Relationship Manager responsibilities while developing strong analytical, communication, operational, and relationship-building skills.

We are committed to helping you explore career interests while gaining meaningful exposure to underwriting operations, field engagement, relationship management, and business strategy.

Job Responsibilities

Life Underwriting Responsibilities

• Support Life Underwriting teams in workflow and underwriting select cases.

Case Management Responsibilities

• Partner with case managers and underwriters to support the progression of life insurance applications and help deliver a positive experience for advisors and clients.

• Analyze data and operational trends to identify insights, uncover improvement opportunities, and support enhancements to team processes and workflows.

• Contribute to projects focused on increasing efficiency, simplifying work, and improving the overall effectiveness of the case management team.

• Explore, test, and optimize AI-enabled tools, including Microsoft Copilot, to streamline tasks, improve knowledge sharing, and drive productivity gains.

Underwriting Relationship Manager Responsibilities

• Support Underwriting Relationship Managers in building partnerships with Network Office leaders and helping offices navigate underwriting questions, challenges, and opportunities.

• Assist with field engagement activities, including meeting preparation, follow-up communications, and support for Network Office meetings and initiatives.

• Help coordinate underwriting education efforts by developing presentations, training materials, and communications on underwriting best practices, processes, and digital tools.

• Research field feedback, service trends, and advisor insights to help identify opportunities to enhance the underwriting experience and strengthen field engagement.

• Partner with underwriting operations and field teams to support issue resolution, escalation management, and advisor support initiatives.

Bring Your Best! What This Role Needs

Minimum Qualifications

• Incoming junior or senior (expected graduation within 1-2 years).

• Pursuing a Bachelor's degree in Business, Finance, Risk Management, Insurance, Management, Communications, Operations, or a related field from an accredited college or university.

• Cumulative grade point average of 3.0 or higher.

• Strong interest in financial services, underwriting, operations, customer experience, or relationship management.

• Employer immigration sponsorship is not available for this role.

Preferred Skills and Proficiencies

• Strong analytical and problem-solving skills with the ability to evaluate information and make recommendations.

• Excellent written and verbal communication skills.

• Ability to build relationships and effectively partner with a variety of stakeholders.

• Strong organizational skills and attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Comfortable working independently and collaboratively within a team environment.

• Proficiency in Microsoft Office products, including PowerPoint, Excel, Teams, and Outlook.

• Curiosity and willingness to learn about underwriting processes, field operations, and client experience.

• Ability to present ideas clearly and confidently to internal partners.

• High degree of initiative, self-motivation, and a passion for continuous learning.

• Demonstrated ability to think critically and anticipate potential challenges or opportunities.

What You'll Gain

• Exposure to life insurance underwriting operations, case management, and field engagement.

• Experience partnering with underwriters, advisors, and Network Office leaders.

• Insight into how underwriting decisions, case management, and field engagement work together to support advisors and clients.

• Opportunities to develop analytical, communication, relationship management, and project management skills.

• Experience contributing to initiatives that enhance the advisor, client, and field experience.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Supports the Future of Underwriting vision primarily through the execution of rules within the UnderwriteMe rules engine.

Primary Duties & Responsibilities:

• Contributes to the development and ongoing maintenance of an automated and auto-assisted decisioning (rules) program. Collaborates with subject matter experts from medical and lay team to build rules and risk assessment capabilities.

• Performs quality testing and validation testing within the rules editor

• Incorporates digital health data (DHD) in risk selection rules and processes, including data sources such as pharmacy data, medical billing data, clinical lab results and electronic medical records.

• Proficiency in financial, medical, and lay underwriting assessments through targeted outputs for underwriting and underwriting support teams. All while delivering efficiency and quality that supports our policyowners and Field.

• Supports project work for Future of Underwriting vision enablement and implementation

Knowledge, Skills, Abilities:

• Bachelor’s degree in math, statistics, actuarial science, finance, accounting, business or other related field

• Minimum of 2 years of experience in progressively responsible roles in underwriting, data analysis, innovation, or claims

• Underwriting experience is preferred

• Proven ability to form connections with individuals across and outside of the organization and to deliver results through others

• Strong organizational skills with experience in OneNote, Confluence, JIRA and Power BI

• Proficient in computer skills and using various software packages

• Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Literacy (NM), Data Collection & Analysis (NM), Data Analytics (NM), Technical & Digital Acumen (NM), Collaborative Partnership & Planning (NM), Business Automation (NM), Underwriting Rules & Logic (NM), Specialized Training Delivery (NM), Change Adaptability (NM), Underwriting Practices (NM), Analytical Thinking (NM), Underwriting Ecosystem (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Customer Risk Monitoring (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Field Talent Acquisition Consultant is responsible for driving adoption, proficiency, and an exceptional user experience across the Field Talent Acquisition technology ecosystem, including the Applicant Tracking System (ATS), Candidate Relationship Management (CRM) platform, and the reporting and analytics platform.

This role serves as a trusted consultant and subject matter expert for Field Recruiter and Field Leader users, providing day-to-day support, troubleshooting platform questions, and helping users apply best practices within their workflows and respective offices. The Consultant leads the strategy and delivery of scalable user enablement, including on-demand resources, instructor-led webinars, user consulting, and enablement associated with new system enhancements.

Working closely with the Solutions Lead, Learning & Development, Communications, and other key partners, the Consultant translates system capabilities, enhancements, user feedback, and identified knowledge gaps into practical resources and experiences that improve adoption and help Field Talent Acquisition teams work more effectively.

What You'll Do:

• Lead the user enablement strategy across Field Talent Acquisition platforms, including the ATS, CRM, and Field TA reporting platform, ensuring users have the knowledge, resources, and support needed to effectively leverage the technology.

• Serve as a primary point of consultation and support for Field Recruiter and Leader users, responding to day-to-day platform questions, troubleshooting user issues, and providing clear guidance on workflows and system functionality.

• Consult with users on platform best practices, helping them understand not only how to complete activities within the technology, but how to effectively leverage available tools and functionality within their recruiting processes.

• Develop and maintain a scalable user consulting approach that provides consistent guidance while identifying opportunities to address recurring questions through reusable enablement resources and experiences.

• Own the strategy, development, organization, and ongoing maintenance of on-demand enablement content, including job aids, how-to resources, recorded learning, FAQs, and other self-service materials.

• Manage the platforms used to deliver on-demand enablement content, ensuring resources remain current, organized, accessible, and aligned with user needs and platform functionality.

• Develop and facilitate instructor-led enablement experiences, including webinars, demonstrations, office hours, and other learning opportunities designed to build user knowledge, proficiency, and confidence.

• Own the user enablement and deployment process for system enhancements, partnering closely with the Solutions Lead, Learning & Development, Communications, and other stakeholders to translate new functionality into clear user communications, training, supporting resources, and adoption plans.

• Partner with Learning & Development and Communications to develop coordinated enablement experiences and communications that help users understand what is changing, why it matters, and how to effectively apply changes within their day-to-day work.

• Contribute to established user feedback mechanisms by documenting recurring questions, support themes, areas of confusion, and opportunities identified through direct interaction with users.

• Recognize training and knowledge gaps through user feedback and support trends and translate those needs into scalable enablement content, learning experiences, or additional user guidance.

• Partner across Field Talent Acquisition Operations and with key enterprise partners to ensure enablement materials, communications, and experiences accurately reflect current processes, technology, reporting capabilities, and user needs.

• Continuously evaluate and improve the Field user enablement experience, identifying opportunities to simplify resources, strengthen adoption, improve user self-service, and make learning easier to access at the moment of need.

• Participate in complex and evolving Field Talent Acquisition initiatives that require strong ownership, initiative, problem solving, communication, and change management.

What You'll Bring to the Role:

• Bachelor's degree or equivalent combination of education and professional experience.

• Three or more years of experience in recruiting operations, enablement, learning and development, technology adoption, talent acquisition or a related field.

• Strong understanding of talent acquisition processes and the role technology plays across the recruiting lifecycle.

• Experience supporting or enabling users within an Applicant Tracking System, CRM, HR technology, or similar enterprise platform.

• Demonstrated ability to translate complex system functionality and processes into clear, practical guidance for users.

• Experience developing training, enablement materials, job aids, webinars, or other learning experiences for a broad user population.

• Strong consulting skills with the ability to understand user needs, diagnose challenges, and recommend practical solutions.

• Strong facilitation and presentation skills, including experience delivering virtual instructor-led learning.

• Ability to recognize patterns across user questions and feedback and translate recurring needs into scalable enablement solutions.

• Experience supporting technology implementations, system enhancements, releases, or change-management efforts is strongly preferred.

• Demonstrated ability to partner effectively across technology, operations, Learning & Development, and Communications teams.

• Strong written and verbal communication skills with the ability to tailor information for different audiences.

• Ability to manage multiple priorities while maintaining strong attention to detail, organization, and follow-through.

• Ability to work effectively through ambiguity and independently drive work from problem identification through solution and delivery.

• Proficiency with Microsoft 365 applications.

Skills You Have:

Adaptive Communication - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

Industry Knowledge - Demonstrates extensive knowledge of common practices, regulatory considerations, market trends and the competitive landscape within a particular industry / sector to better understand and address unique client requirements, challenges, and context.

Technical & Digital Acumen - Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Information Protection (NM), Customer Centricity (NM), Talent Acquisition (NM), Candidate Experience (NM), Talent Sourcing (NM), Prioritization (NM), Talent Assessment & Selection (NM), Collaborative Negotiation (NM), HR Practices Acumen (NM), Attention to Detail (NM), Adaptive Communication (NM), Employee Brand Value Proposition (NM), Industry Knowledge (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

As a Technical Business Analyst, you will help translate business needs into clear, actionable technology solutions. You will develop expertise within a specific business area while expanding your understanding of the related processes, systems, and domains that influence business outcomes.

Working as part of a cross-functional Agile team, you will collaborate with product managers, engineers, designers, senior business analysts, and subject matter experts. You will analyze business processes, gather requirements, develop user stories, and help deliver technology solutions that create measurable business value.

What You’ll Do

• Build expertise in an assigned business area or domain while developing an understanding of related business processes and technology needs.

• Analyze business information and data to develop recommendations in partnership with senior business analysts and other stakeholders.

• Assess and document current-state processes, future-state requirements, and gaps across moderately complex business areas.

• Gather, analyze, and document fact-based business and technical requirements across multiple domains.

• Translate business needs into clear user stories, features, acceptance criteria, and supporting documentation.

• Independently develop user stories and features of medium complexity while contributing to more complex initiatives.

• Collaborate with product managers, engineers, designers, and subject matter experts throughout the product development lifecycle.

• Support the development, coordination, and review of test plans for medium and large technology initiatives.

• Partner with business stakeholders to support testing, resolve issues, and obtain appropriate business sign-off.

• Apply project management practices to organize work, manage dependencies, and advance initiatives toward completion.

• Communicate recommendations clearly and help stakeholders navigate competing priorities, conflicts, and decisions.

What You’ll Bring to the Role

• Bachelor’s degree or equivalent relevant experience.

• Two to four years of professional experience, including at least two years working in a business analyst role.

• Experience gathering and documenting business, functional, and technical requirements.

• Experience translating business needs into user stories, features, acceptance criteria, or process documentation.

• Familiarity with current-state, future-state, and gap-analysis methods.

• Experience working in Agile and Scrum development environments.

• Strong analytical, problem-solving, and decision-support capabilities.

• Ability to communicate effectively with both business and technical stakeholders.

• Ability to build productive relationships and influence outcomes across cross-functional teams.

• Experience applying project management practices to organize and advance work.

• Relevant certifications in business analysis, Agile practices, Scrum, or project management are preferred.

Skills You Have

• Analytical Thinking: Organizes and evaluates information to identify key issues, analyze data, solve problems, and improve processes.

• User Story: Translates business requirements into clear user stories, technical details, and testable use cases for business and technical teams.

• Root Cause Analysis & Decision Quality: Identifies the underlying causes of issues and uses data, risk analysis, and sound judgment to recommend solutions.

• Cross-Functional Partnering & Planning: Coordinates and collaborates with teams across different functions to plan work and achieve shared goals.

• Stakeholder Relationship: Identifies stakeholder needs, manages expectations, builds relationships, and supports effective engagement and decision-making.

• Process Mindset: Evaluates workflows, defines processes and success measures, and identifies opportunities to simplify or improve how work is completed.

• Technical & Digital Acumen: Uses knowledge of digital products and technologies to solve problems, accomplish goals, and adapt to emerging tools and systems.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Wireframing, Process Mapping, Business Analysis, User Research, Industry Benchmarking, Atlassian JIRA, Storytelling, Structured Query Language (SQL), Product Demonstrations, Gap Assessments, Adobe Analytics, Test Planning, Continual Improvement Process, Microsoft Power Business Intelligence (PBI), Requirements Gathering

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Administrative Assistant provides administrative and operational support to the Claims department, helping leaders and team members stay organized, connected, and focused on their priorities.

This role is ideal for someone who is highly organized, proactive, comfortable with technology, and able to navigate a fast-moving environment. As the Claims organization continues to evolve, change agility will be important. This individual should be comfortable adapting to changing priorities, processes, technology, team needs, and workplace transitions while maintaining a high level of accuracy and service.

The role requires strong communication, sound judgment, attention to detail, and the ability to handle confidential and time-sensitive information with professionalism.

Location & Workplace Transition

This position will initially be based in Franklin, Wisconsin. The role is expected to relocate to downtown Milwaukee, Wisconsin, with the transition currently anticipated to occur in approximately the second half of 2027.

Candidates should be comfortable working from the Franklin location initially and transitioning to the downtown Milwaukee location when the move occurs.

Primary Duties and Responsibilities

• Provide day-to-day administrative and operational support to leaders and team members within the Claims department.

• Coordinate calendars, meetings, appointments, and scheduling needs.

• Prepare and update presentations, spreadsheets, reports, dashboards, correspondence, and other business materials.

• Help manage changing priorities and support the team through evolving business needs, processes, and workplace changes.

• Coordinate travel arrangements and related logistics as needed.

• Prepare, submit, monitor, and reconcile invoices and expense reports.

• Serve as a resource for technology access and services, including department PC/LAN needs when applicable.

• Maintain department supplies, anticipate future needs, and coordinate ordering.

• Capture meeting notes, decisions, and follow-up items as needed.

• Organize information, documentation, and department resources to help ensure materials are accurate and accessible.

• Support projects and Claims initiatives by coordinating activities, tracking details, and assisting with follow-up.

• Serve as a knowledgeable resource for administrative processes and office operations.

• Handle confidential, sensitive, and time-critical information with discretion.

• Identify opportunities to improve organization, communication, and administrative processes.

• Perform additional department-specific responsibilities as needed.

Qualifications

• 3 or more years of administrative, executive support, office coordination, or related experience.

• High school diploma or equivalent required; college coursework preferred.

• Intermediate proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Comfortable learning and working across a variety of technology platforms and business systems.

• Strong organizational, planning, and time-management skills.

• Demonstrated ability to adapt to changing priorities, processes, and business needs.

• Ability to manage multiple priorities while maintaining accuracy and follow-through.

• Strong written and verbal communication skills.

• Strong attention to detail and problem-solving skills.

• Ability to work independently while collaborating effectively with leaders and team members.

• Ability to exercise discretion when working with confidential or sensitive information.

What Success Looks Like

Success in this position means being the person the Claims team can rely on to keep things moving even when priorities change.

You anticipate needs, stay organized, communicate clearly, and adjust quickly when circumstances shift. You are comfortable learning new processes and technology, asking the right questions, and helping create stability and organization during periods of change.

You take ownership of the details while understanding how your work helps the broader Claims organization operate effectively.

Skills You Have

• Administrative Service Delivery: Expert ability to manage executive-level administrative operations, identify process efficiencies, and deliver accurate, timely support.

• Organizational Excellence: Expert ability to prioritize competing requests, manage complex calendars and travel, track commitments, and meet tight deadlines across multiple stakeholders.

• Attention to Detail: Expert accuracy when preparing schedules, communications, reports, presentations, meeting materials, and expense information.

• Organizational and Political Savvy: Expert ability to navigate a large corporate environment, coordinate resources, and build productive relationships with leaders and key partners.

• Emotional Intelligence: Expert judgment, discretion, diplomacy, and confidentiality when supporting executives and handling sensitive information.

• Technical and Digital Acumen: Expert proficiency with Microsoft Office, particularly Outlook, and the ability to use technology to organize work and improve efficiency.

• Business Acumen: Advanced understanding of business priorities and the judgment to make independent decisions, connect information, and anticipate executive needs.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Administrative Service Delivery (NM), Business Acumen (NM), Documentation (NM), Emotional Intelligence (NM), Organizational Excellence (NM), Technical & Digital Acumen (NM), Customer Service Mindset, Attention to Detail (NM), Organizational & Political Savvy, Interpersonal & Organizational Effectiveness (NM), Teamwork (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Define and communicate technical direction for the Real Estate team, ensuring alignment with enterprise architecture, security, and delivery standards.

• Translate product and business outcomes into pragmatic technical designs and implementation plans.

• Lead frontend architecture and implementation using React, guiding component design, state management, application structure, API integration, and frontend performance.

• Lead the design, development, and implementation of backend services and REST APIs using Node.js, establishing clear interface contracts and secure, scalable, and maintainable service patterns.

• Guide solution design across React frontends, backend APIs, and data platforms such as dbt and Snowflake, maintaining clear integration boundaries and data lineage.

• Drive technical decomposition and sequencing for initiatives spanning applications, APIs, pipelines, and warehouse models.

• Establish and enforce engineering standards for code quality, testing, CI/CD, observability, reliability, and operational readiness.

• Own technical risk management, including early identification of architecture, integration, performance, and security risks.

• Ensure API and data integrations are resilient, well-documented, and reusable across teams.

• Guide the design and review of dimensional warehouse models and data transformations, including slowly changing dimension patterns and their implications for historical accuracy, processing efficiency, and query performance.

• Partner with engineers to identify and address database and warehouse performance bottlenecks across queries, transformations, and incremental data-processing workloads, balancing reliability, maintainability, and cost.

• Support production stability by guiding incident response, root-cause analysis, and preventive engineering improvements.

People Leadership & Team Development

• Serve as direct people leader for engineers, responsible for coaching, growth, performance management, and career development.

• Build a strong engineering culture centered on ownership, quality, learning, and constructive feedback.

• Lead regular technical and delivery reviews, fostering a healthy review and mentorship culture.

• Develop team capability through coaching, pairing, and intentional skills development.

• Partner with Engineering Management on hiring, onboarding, and succession planning.

• Set clear expectations and accountability for technical excellence, delivery outcomes, and operational readiness.

Cross-Functional Collaboration

• Partner closely with Product Managers to balance delivery speed, quality, and long-term maintainability.

• Coordinate cross-team dependencies and release readiness for shared components, platforms, and data pipelines.

• Collaborate with Enterprise Architecture and other investment delivery teams’ Technical Leads to align standards, patterns, and roadmaps.

• Communicate effectively with both technical and non-technical stakeholders, providing clarity under ambiguity.

What You’ll Bring to the Role

• 8+ years of software and data engineering experience, with strong full-stack and data platform expertise.

• Prior experience leading engineers directly or demonstrated readiness to step into people leadership.

• Proven technical leadership across multiple teams or complex cross-functional initiatives.

• Current, hands-on experience architecting and building production React applications, including component architecture, state management, API integration, and frontend performance optimization.

• Current, hands-on experience designing and building backend services and REST APIs, including implementation using Node.js. Experience must extend beyond consuming APIs or overseeing service development.

• Strong understanding of dimensional data warehousing and transformation design, including slowly changing dimension types and their application to historical data management.

• Practical understanding of database and warehouse performance tuning, including how query design, warehouse models, and transformation patterns affect performance and cost.

• Ability to guide technical troubleshooting and optimization of data transformations and warehouse workloads in environments using dbt and Snowflake.

• Experience with cost-aware design and data governance controls.

• Experience designing secure, scalable, and observable systems in enterprise environments.

• Demonstrated ability to mentor engineers and elevate engineering maturity.

• Strong communication skills with both technical and non-technical stakeholders.

• Experience in investment services domains.

• Experience modernizing legacy applications and data pipelines.

• Experience with platform migration programs and phased cutover strategies.

• Experience defining shared engineering standards across multiple teams.

Skills You Have

• Databases & Data Platforms: Advanced

• Data Interpretation: Advanced

• Adaptive Communication: Advanced

• Engineering Expertise & Practices: Advanced

• Talent Development & Planning: Advanced

• Coaching & Mentoring: Expert

• Product Roadmap: Advanced

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Adaptive Communication (NM), Product Roadmap, Data Interpretation, Talent Development & Planning (NM), Databases & Data Platforms (NM), Coaching & Mentoring (NM), Engineering Expertise & Practices

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Plans, coordinates, and actively manage delivery of complex, cross-functional technical solutions spanning multiple products and production platforms. Owns the end-to-end delivery plan and technical health of PDDM platforms used for Inbound and Outbound communications. The role combines program leadership with hands-on system work to ensure reliable operations, effective monitoring, automation, issue resolution, modernization, and successful implementation of changes.

What You'll Do:

• Own PDDM production platforms and interfaces while leading medium-size, moderately complex programs.

• Define program structure and a unified delivery plan that integrates platform changes, operational requirements, dependencies, and objectives.

• Manage scope, schedule, cost, quality, day-to-day execution, issue resolution, and closure within approved parameters.

• Diagnoses and coordinate resolution of network, file transfer, and workflow issues related to PRISMA, OPEX (CertainScan), Captiva, and NM proprietary applications used in operations. Lead root cause analysis and preventive action with vendors and enterprise partners.

• Establish monitoring, alerting, and production reporting; automate repetitive processes to improve reliability, visibility, efficiency, and control.

• Support integrations across composition, print, finishing, and delivery platforms while identifying and managing cross-team interdependencies.

• Maintain technical documentation, dependency maps, operating procedures, and recovery procedures.

• Plan and execute testing, upgrades, migrations, and modernization; coordinate stakeholders, clarify priorities and measures, mitigate risks, and remove impediments.

• Work directly in the systems while improving and governing the platforms for which the role is responsible.

What You'll Bring to the Role:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent education and experience.

• At (3) years of professional experience, including one to three years of project management experience in technology and/or business functions.

• Experience managing large-scale, cross-functional initiatives using waterfall, agile, lean, or scrum, with knowledge of project management tools and the software development life cycle.

• Experience supporting production systems and troubleshooting integrated platforms, network, file transfer, and workflow issues; familiarity with PRISMA, Quadient, and CAPTIVA is preferred.

• Understanding how software and production platforms are developed, tested, implemented, monitored, upgraded, and recovered.

• Ability to partner with engineers, product managers, business leaders, operations teams, enterprise partners, and vendors.

• Strong analytical, problem-solving, documentation, and root cause analysis skills, plus the curiosity and hands-on approach needed to become a go-to platform expert.

• Ability to lead work with notable risk and complexity and develop strategies for execution, modernization, and continuous improvement.

Skills You Have

Accountability (NM): Demonstrates ownership of objectives, priorities, commitments, execution, and results, including taking responsibility for challenges and mistakes.

Adaptive Communication (NM): Communicates complex information clearly and adapts messaging for technical, nontechnical, and leadership audiences.

Analytical Thinking (NM): Uses data, business knowledge, and multiple perspectives to identify underlying issues, solve problems, and improve processes.

Cross Functional Partnering & Planning (NM): Coordinates planning, communication, and collaboration across technical teams, business partners, vendors, and other functions to achieve shared goals.

Customer Centricity (NM): Applies a customer-first mindset to design and improve solutions, systems, processes, and services that support meaningful business and customer outcomes.

Program Management (NM): Coordinates multiple workstreams and manages scope, schedules, resources, risks, and dependencies to achieve program objectives and successful delivery.

Software & Technical Product Knowledge (NM): Understands and communicates the technical, operational, and business capabilities, limitations, and features of software platforms and technical products.

Technical Problem Solving (NM): Defines and analyzes complex technical problems, identifies roadblocks, evaluates potential solutions, and aligns partners on an effective path forward.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Risk Management (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Program Management (NM), Program Governance (NM), Investment Products (NM), Software & Technical Product Knowledge (NM), Project Management (NM), Customer Centricity (NM), Insurance Products (NM), Facilitation (NM), Technical Problem Solving (NM), Analytical Thinking (NM), Change Management (NM), Accountability (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Introduction:

Join our team as an entry-level underwriter in a dynamic and supportive environment. This role offers the opportunity to apply your critical thinking, drive for results, adaptive communication, and relationship building skills, as you learn the art of underwriting risk assessment from the best in the business. Through our comprehensive training program, you’ll develop the essential skills needed to excel in a fast-paced production environment focused on quality risk assessment, and exceptional field and client service. Bring your enthusiasm and be part of a collaborative team driving innovation solutions.

Summary:

Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities:

• Field & Client Experience.

• ​Responsible for credible and effective relations and communications with field and customers.

• Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal.

• Responsible for prescreen inquiries, with guidance.

Underwriting:

• Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance.

• ​Demonstrates a basic understanding of application review and adherence to underwriting standards​, NM (Northwestern Mutual) product types and changes.

• Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

• ​Demonstrates continuous learning through the early adoption of new ways of underwriting.

• Develops a basic understanding of financial, medical, and lay underwriting assessments and reinsurance programs.

• Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

• Provides active case and requirement management and provides customized service with guidance.

• Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

• Actively utilizes the most effective means to obtain the necessary information, including Internet searches, digital health data, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.), with guidance​.

• ​Responsible for adherence to procedures and regulatory processes​.

• Understands and meets all quality, service, and production goals​.

• Solve issues & escalations with guidance.

• ​Discusses cases with peer reviewers, medical and technical staff, as needed.

• ​Partners with Underwriting Support for case management.

• ​May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

Qualifications:

• A bachelor's degree preferred or a minimum of 4 years equivalent combination of education and experience that aligns with the skills needed. (Essential)

• Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

• Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.

• Proficient in computer skills and using various software packages.

• Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

• Highly organized and the ability to establish priorities and meet deadlines.

• Displays agility to manage multiple tasks​ and adapt in a changing work environment.

Skills You Have:

• Learning Agility & Critical Thinking: Learns from experience, applies feedback, connects information from different sources, and uses sound judgment when the answer is not immediately clear.

• Decision Making: Assesses available information, recognizes risk, and makes timely decisions without needing every detail.

• Adaptive Communication: Explains complex information clearly and adjusts the message based on the audience and situation.

• Negotiation & Managing Objections: Navigates difficult conversations, explains the reasoning behind decisions, and works toward practical outcomes.

• Change Adaptability: Remains open to new processes, systems, feedback, and ways of working while maintaining accuracy and productivity.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Reasoning, Client Application Data Evaluation (NM), Customer Support (NM), Communication Curation (NM), Customer Centricity (NM), Insurance Acumen (NM), Learning Agility (NM) - Intermediate (Inactive), Change Adaptability (NM), Decision Making (NM), Underwriting Practices (NM), Collaborative Negotiation (NM), Information Gathering, Underwriting Ecosystem (NM), Attention to Detail (NM), Adaptive Communication (NM), Consulting (NM), Mortality, Morbidity, & Risk Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Job Description: The Manager Software Engineering at Northwestern Mutual Life Insurance Company in Milwaukee, WI will lead a scrum team, providing technical design and solution delivery for Wealth Data Application. Act as a technical and people leader for a group of talented software engineers who are evolving and delivering Data assets and services for the Wealth organization. Prioritize work, estimate complex deliverables, manage projects, groom backlog, drive, and define team-level metrics, remove impediments, advance urgent issues, review code, and manage interactions with other development teams within Wealth space. Mentor, guide, and coach engineers within division for technical and leadership growth. Spend time recruiting, and onboarding talent within respective department, ensuring right mix of talent within team. Provide resources with feedback and career coaching. Work with direct reports on development and career planning. Support of existing wealth data systems within Northwestern Mutual through on-call support. Ensure production stability, monitoring, and root cause analysis for Wealth Data assets. Work with product team, to troubleshoot usage problems, or shape feature requirements. Participate and assist with design discussions. Assess technical solutions being provided by engineers. Ensure best practices and standards are followed. Participate in code reviews as needed. Design and develop integrated data solutions, modernizing, consolidating, and coordinating business needs across several wealth applications. Telecommuting permitted 2 days per week. Salary $168,792- $234,000 per year.

Minimum Requirements: Bachelor’s degree in Computer Science, Electronic Engineering or a related field and 4 years of experience as a software developer or related occupation. Experience must include 3 years of experience with each of the following: (1) Hadoop including HDFS, ABFS, PySpark, Hive, and Yarn; (2) Cloudera Data Platform, AWS S3, and Azure Storage; (3) Informatica PowerCenter, Power Exchange, SSIS, and Apache NiFi; (4) Business Objects, SSRS, and Power BI; (5) DB2, Oracle, MS SQL Server, Sybase, and MySQL; and (6) Python, SQL, UNIX/Linux Shell Scripting, and HQL. Must also have two years of technical leadership experience.

Interested candidates send resume to apply@northwesternmutual.com. Reference code 526 in the subject line.

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. If noted, this is standard pay structure for this position.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Technology Solutions Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This role involves cultivating strong relationships with advisors, teams, and network office leadership, delivering customized consulting to align digital strategies with specific business objectives, and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll Do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Travel may be required based on supported offices.

What You'll Bring:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum 2 years related experience including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Ability to understand sales-focused software technology and its benefits.

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

Skills You Have:

Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain; communicates intent, solicits customer requirements, uses domain knowledge, and collaborates with the right stakeholders.

Interpersonal Savvy - Relates well to people inside and outside the organization; builds appropriate rapport and constructive, effective relationships; uses diplomacy and tact.

Adaptive Communication - Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions and areas of expertise to achieve common goals.

Learning Agility & Critical Thinking - Pursues continuous learning and obtains knowledge in relevant fields, methods, or technologies; uses critical thinking to identify opportunities, execute solutions, and measure impact to improve practices and processes.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Learning Agility & Critical Thinking (NM), Interpersonal Relationships, Cross-Functional Partnerships, Consulting (NM), Cross-Functional Planning, Adaptive Communication

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Minimum Requirements: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Data Science, or a related field and 2 years of experience as data engineer or related occupation. Experience must include 2 years of experience with each of the following: (1) developing data pipelines, ETL/ELT workflows, and data processing solutions using Python and SQL; (2) Big Data technologies including JVM (Java, Scala), Apache Spark, PySpark for large-scale data processing and analytics; (3) designing and implementing data models, database schemas, and data storage architectures for analytical and operational use; (4) Agile/Scrum software development methodologies and DevOps practices in a collaborative team environment; (5) Data Integration Patterns and Tooling including ELT/ETL, Replication, Event Streaming, and Virtualization to support batch and real-time data needs; and (6) applying Software and Quality Standards in a professional development environment.

Interested candidates send resume to apply@northwesternmutual.com. Reference code 422 in the subject line.

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. If noted, this is standard pay structure for this position.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

You will take ownership of inquiries through resolution, coordinate with teams across Investment Client Services, and provide timely, accurate guidance that helps advisor teams serve their clients effectively. Advisory operations are a significant part of the role, representing approximately 40% of the team’s work.

Success requires sound operational judgment, strong organization, attention to detail, and accountability. You should be comfortable managing multiple assignments, working independently, collaborating across teams, and adapting as advisor needs, service demands, and business priorities change.

This position is classified as an Access Person and requires the reporting of personal securities transactions. It is also classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required forms.

Primary Duties and Responsibilities

• Build trusted relationships with top Wealth Advisors and their teams while supporting their investment operations needs.

• Research and resolve complex advisory, brokerage, trading, account-maintenance, system-access, and asset-movement inquiries.

• Take ownership of cases from initial inquiry through resolution, providing timely and accurate updates.

• Organize and prioritize multiple assignments while maintaining accuracy and meeting service expectations.

• Adapt as advisor needs, workloads, processes, and priorities change.

• Collaborate with Investment Client Services teams, supervision, compliance, product, and technology partners to resolve issues.

• Assist teammates with complex cases and share knowledge that strengthens the team’s advisory and operational capabilities.

• Identify recurring issues and contribute to process improvements, product introductions, system enhancements, and testing.

• Stay current on investment products, operational procedures, regulatory requirements, and industry developments.

• Participate in advisor meetings, network-office visits, presentations, and other field or industry events as needed.

Qualifications

• Bachelor’s degree in business, finance, or a related field, or equivalent industry experience.

• At least three years of experience in investment services, investment operations, brokerage, advisory services, trading support, account maintenance, or a related field.

• Working knowledge of brokerage and advisory products, accounts, and operational processes.

• Experience researching and resolving complex operational issues or escalations.

• Strong organizational, communication, and problem-solving abilities.

• Demonstrated accountability and commitment to following work through resolution.

• Self-motivated and able to manage multiple priorities with limited direction.

• Able to work independently while collaborating effectively with teammates and business partners.

• Flexible and comfortable adjusting to changing workloads, processes, and business needs.

• Eager to learn new products, systems, procedures, and investment operations concepts.

• Depending on assigned responsibilities, a FINRA Series 6 or Series 7 license may be required.

Skills You Have

• Change Adaptability: Adjusts effectively as priorities, service demands, processes, and responsibilities change.

• Attention to Detail: Maintains accuracy and quality across advisory, account-maintenance, transaction, and operational work.

• Accountability: Takes ownership of assignments, communicates issues promptly, and follows work through resolution.

• Operational Functions: Organizes, prioritizes, and coordinates multiple activities while meeting service expectations and deadlines.

• Teamwork: Works independently while collaborating effectively with teammates, leaders, advisor teams, and business partners.

• Analytical Thinking: Evaluates information, identifies underlying issues, and applies sound judgment to resolve complex operational needs.

• Financial Services Industry Acumen: Applies knowledge of financial services, investment operations, brokerage and advisory products, regulations, and industry developments.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Direct and manage the operations of an Underwriting unit through the recruitment, selection, training, development, motivation, and salary administration of underwriter staff. Specifically, oversee/coordinate division workflow and manage Underwriting projects, customer service initiatives, work efforts and risk analysis of underwriters, with the goal of ensuring a customer-centered communication focus at the agency level. Participate, coordinate, or independently lead complex projects to include major system and process improvement initiatives in the Underwriting Department. Serve as communication liaison/resource, providing technical problem resolution with field management, agents, company management, other companies, and insurance departments regarding underwriting concerns and issues. Develop, implement, and monitor customer service standards for agency-level staff.

Primary Duties & Responsibilities

• People Leadership and Management

• Plan, direct, and coordinate the activities of an Underwriting unit - maintaining departmental service standards and objectives with favorable mortality experience and persistence at the lowest possible net cost.

• Supervise and direct the work activities and risk analysis of underwriters.

• Perform all aspects of performance management and career development through goal setting, ongoing assessment, and coaching.

• Responsible for the development of underwriters through the referral process, individual instruction, case audits, and classroom instruction.

• Coordinate and implement new underwriting guidelines, practices, and procedures.

• Operational/Project Management:

• Participate, coordinate or independently lead complex projects to include major system and process improvement initiatives in the Underwriting Department.

• Provide leadership to all aspects of these systems and process improvements including workflow, process changes and systems development initiatives.

• Act as a liaison to other insurance operations departments when implementing initiatives.

• Execute change management and communication plans.

• Develop, implement, and monitor customer service standards for the Field Force.

• Initiate communication to address and resolve technical problems with field management.

• Recommend and implement improved service strategies/standards to address work efficiencies.(i.e. divisional workflow roles/responsibilities; work area layout/workflow).

• Coordinate designs, and deliver field visitations programs and videoconference to improve Home Office/Field relationships and to communicate New Business practices and changes.

• Manage the budget for respective unit.

• Technical Leadership/Escalation Point.

• Respond to complex/sensitive customer service complaints and questions in compliance with the National Association of Insurance Commission guidelines.

Qualifications

• Bachelor's degree and/or an equivalent combination of education or progressively responsible work experience.

• Experience may include people management experience, Lead Underwriter Consultant, and training development of underwriters at all levels resulting in performance improvements.

• Previous life underwriting experience preferred.

• Track record of obtaining results.

• Demonstrated skills in relationship building, planning and directing work, decision-making, communication, and change management.

• Strong project management skills with the ability to lead or manage departmental projects or process improvement initiatives.

• Strong interest in people development with competence in staff selection, assignment, training, development, motivation, and recognition.

• Superior communication skills with the proven ability to build trusted relationships and successfully negotiate issues with the field, policy owners, and employees.

• A minimum of seven years of operational experience is preferred.

Skills You Have:

• Accountability (Advanced): Holds yourself and your team accountable for measurable, high-quality and timely results. Sets objectives and priorities, delegates work and owns mistakes.

• Change Adaptability (Advanced): Open to new ways of working and adjusts smoothly as the business, processes and tools change.

• Insurance Acumen (Advanced): Applies knowledge of insurance concepts, policies, regulations and industry practices to solve problems. Understands underwriting, claims philosophy and risk.

• Learning Agility & Critical Thinking (Advanced): Keeps learning in relevant fields, methods and technologies. Uses critical thinking to find opportunities, carry out solutions, measure impact and improve processes over time.

• Negotiation & Managing Objection (Advanced): Works cooperatively toward mutually satisfactory outcomes and handles challenging conversations.

• Adaptive Communication (Advanced): Tailors complex information about products, systems and processes to different audiences, and bridges technical and non-technical stakeholders.

• Customer Centricity (Advanced): Takes a customer-first approach to designing and continuously improving solutions, processes and services that support business strategy and drive results.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Literacy (NM), Strategic People Leadership (NM), Client Application Data Evaluation (NM), Customer Support (NM), Customer Centricity (NM), Insurance Acumen (NM), Resource Management (NM), Change Adaptability (NM), Decision Making (NM), Underwriting Practices (NM), Collaborative Negotiation (NM), Information Gathering, Underwriting Ecosystem (NM), Talent Development & Planning (NM), Accountability (NM), Attention to Detail (NM), Learning Agility (NM) - Advanced (Inactive), Adaptive Communication (NM), Business Influence (NM), Consulting (NM), Mortality, Morbidity, & Risk Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Enterprise Compliance Differentiated Solutions Senior Specialist is an individual responsible for executing and supporting compliance activities and practical business solutions for complex field practices. The role works with Enterprise Compliance, supervision, business partners, and field stakeholders to research issues, coordinate information, support established solutions, and promote consistent execution. The position contributes to cross-functional initiatives through reliable follow-through, clear communication, and disciplined process support.

What You'll Do:

• Provide research, coordination, and operational support for complex compliance and supervision matters, escalating issues as appropriate and helping drive timely resolution.

• Gather, organize, validate, and communicate information needed to support a consistent cross-network office experience, including workflow activities related to cross-territory challenges.

• Execute established compliance processes and contribute observations and recommendations that may improve business alignment, client focus, team effectiveness, and operational outcomes.

• Coordinate communication among compliance teams, business partners, and field stakeholders to support alignment on compliance priorities, responsibilities, and risk considerations.

• Assist with the development, maintenance, and delivery of targeted training, job aids, and guidance in response to data trends, industry changes, and evolving risks.

• Perform and coordinate assigned activities for core compliance initiatives, including annual training and attestation monitoring, contracting workflows, staff compensation processes, and transaction reviews.

• Identify process gaps, document requirements, and support implementation of policy, process, and operational improvements in partnership with field and business stakeholders.

• Maintain accurate documentation, track assigned work, and provide timely status updates to support transparency, consistency, and effective risk management.

What You'll Bring:

• 3+ years of experience in financial services compliance, supervision, risk management, operations, or a related field.

• Working knowledge of compliance regulations, supervision practices, and risk management processes.

• Understanding of field structure, business operations, and stakeholder roles.

• Strong analytical and problem-solving skills, with the ability to research issues, evaluate information, and recommend practical next steps.

• Strong written and verbal communication skills and the ability to build effective working relationships across functions.

• Ability to execute compliance activities aligned with broader business objectives and established risk parameters.

• Experience supporting training, guidance, process documentation, or operational workflows preferred.

• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, collaborative environment.

• FINRA Series 7 and Series 24 are required.

Skills You'll Have:

• Builds effective working relationships with business partners and compliance stakeholders.

• Applies sound judgment and escalates complex or ambiguous compliance matters appropriately.

• Translates business needs into clear compliance requirements, process steps, and practical support.

• Executes work with attention to detail, accuracy, accountability, and consistent follow-through.

• Contributes effectively to cross-functional initiatives and process improvements.

• Demonstrates commitment to continuous improvement, collaboration, and service excellence.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure Management (NM), Collaborative Partnership & Planning (NM), Decision Making (NM), Continuous Improvement (NM), Attention to Detail (NM), Risk Assessment (NM), Project Management (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

As an HVAC/Boiler Building Systems Operator, you will be part of a team responsible for operating, maintaining, troubleshooting, and repairing HVAC, boiler, refrigeration, plumbing, steam, commercial kitchen, and other mechanical building systems at Northwestern Mutual facilities.

You will help maintain a safe, secure, and reliable environment for employees, visitors, property, and critical data center operations. This role partners with internal teams, service contractors, and external vendors to address system failures, complete preventive maintenance, and support building-system projects from design through installation.

What You’ll Do in the Role

• Maintain, Troubleshoot, and Repair Building Systems

• Operate, maintain, test, troubleshoot, and repair HVAC, boiler, refrigeration, plumbing, steam, and related mechanical systems.

• Maintain domestic water systems, drains, pumps, water-management equipment, and fire-protection systems.

• Investigate leaks, clogs, and other system issues and perform minor or emergency plumbing repairs.

• Respond to building-system failures, data center fire-protection emergencies, and other urgent situations.

• Maintain and repair commercial kitchen refrigeration, cooking, exhaust, and control-system components.

• Perform or oversee preventive maintenance and repairs for elevators, escalators, fitness-center equipment, and other building systems.

• Repair equipment using welding and metal-fabrication skills.

Operate and Monitor HVAC and Boiler Systems

• Maintain chillers, cooling towers, circulating and booster pumps, air-handling units, and related HVAC equipment.

• Monitor HVAC and boiler systems through automated building-control systems and make adjustments as necessary.

• Adjust air-handling units to support efficient operation while maintaining appropriate comfort levels.

• Establish system schedules and alarm points and recommend mechanical-system programming changes to the Building Automation Systems Technician.

• Monitor Variable Frequency Drives, pumps, air-handling units, and water-treatment systems.

• Ensure proper operation and maintenance of the Auto Flame High-Pressure Boiler Control system and associated equipment.

• Respond to requests from WE Energies to reduce natural-gas usage.

Coordinate Projects, Vendors, and Documentation

• Identify, isolate, and repair equipment failures in partnership with internal teams and external vendors.

• Support special projects from design through installation while incorporating safety requirements, regulations, and industry best practices.

• Schedule and monitor contractor installation and maintenance work.

• Review service contracts to confirm contractual obligations are fulfilled.

• Support relocation projects by evaluating and coordinating HVAC-related activities.

• Maintain system drawings, equipment records, and Business Resumption Plan documentation.

• Maintain appropriate inventory levels and obtain parts, tools, and materials for preventive maintenance, emergency repairs, and installations.

• Serve on the Emergency Response Team and assist with medical situations, building evacuations, and severe-weather monitoring.

What You’ll Bring to the Role

• Associate degree in HVAC, completion of a state-approved plumbing or HVAC-related apprenticeship program with at least three years of industrial HVAC systems experience or High school diploma or GED with relevant experience.

• HVAC-related certification and at least five years of related job experience may also be considered.

Certifications and Training

The following certifications and training must be obtained within the specified periods:

• NIULPE Fourth Class or ASOPE Second-Class High-Pressure Boiler certification within one year of employment.

• Certified Refrigerant Handling Technician certification within one year of employment.

• Wisconsin Department of Commerce Cross Connection Control Tester Registration within two years of employment.

• OSHA 10 General Industry and motorized-lift training within one year of employment.

• CPR, First Aid, and AED certification within the first six months as a member of the Emergency Response Team.

Knowledge and Skills

• Proven mechanical aptitude.

• Advanced knowledge of applicable state and local building codes and industry standards.

• Ability to read, understand, and update blueprints and schematic drawings.

• Knowledge of applicable OSHA requirements, including Material Safety Data and Confined Space Entry practices.

• Training in the proper handling of hazardous or corrosive water-treatment chemicals.

• Strong knowledge of automated building-control systems, such as Honeywell EBI or Johnson Controls Metasys.

• Ability to use computerized maintenance management systems, such as Archibus or FM Systems.

• Proficiency with Microsoft products.

• Strong customer focus, initiative, accuracy, organization, communication, and problem-solving skills.

• Ability to work independently and collaboratively, adapt to changing priorities, and meet required timeframes.

Essential Service and Schedule Requirements

*This position is designated as essential services. Essential services employees are expected to make every reasonable effort to report to work or remain on shift during severe weather and emergency situations.

*The position requires the ability to work overtime and weekends and respond to emergency call-ins when needed.

Physical and Work Environment Requirements

• Must be able to perform the essential physical requirements of the position.

• Constantly wear or lift a 12-pound tool belt and handle parts weighing up to 20 pounds.

• Up to 33% of the time, lift ladders, chain hoists, chemical or salt bags, and other equipment weighing up to 50 pounds.

• Up to 33% of the time, lift pipes, machine units, motors, valves, and tanks weighing up to 80 pounds.

• Use assistance from another person or mechanical equipment for loads exceeding 80 pounds.

• Push or pull carts, scaffolds, sandbags, hose reels, valves, refrigerant canisters, chain hoists, lifts, and related equipment, including on ramps or inclines.

• Always use two people when moving the Cougar lift.

• Up to 33% of the time, operate a sheet-metal bender by foot.

• Carry up to 50 pounds for distances of less than 10 feet across smooth or rough surfaces. Carts are recommended for transporting salt bags.

• Work in environments that generally have minimal to moderate noise, with infrequent exposure to very loud noise or high-velocity airflow.

Skills You Have

• HVAC Controls

• Maintenance Operations

• Preventive Maintenance

• Electrical/Electronic Troubleshooting

• Electrical Wiring

• Safety and Compliance Awareness

• Building Compliance

• undefined

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Electrical/Electronic Troubleshooting (NM), HVAC Controls (NM), Electrical Wiring (NM), Maintenance Operations (NM), Safety and Compliance Awareness (NM), Preventive Maintenance (NM), Building Compliance (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Consultant, Enterprise Supplier Management supports supplier governance, supplier development, regulatory readiness, and obligation-management activities within the ESM operating model. This role coordinates moderately complex supplier-related workstreams, partners across key stakeholders, and helps translate supplier performance, service delivery, regulatory expectations, obligations, and business feedback into practical plans, documentation, reporting routines, governance materials, and recommended actions. The role strengthens supplier accountability, oversight consistency, performance visibility, readiness, and follow-through across assigned supplier relationships and ESM priorities.

What You'll Do:

• Execute supplier governance routines, supplier review forums, oversight activities, performance monitoring, issue tracking, escalation support, and stakeholder follow-through.

• Gather and analyze performance results, scorecards, service delivery insights, business feedback, supplier trends, and recurring issues to identify gaps, risks, and practical improvement opportunities.

• Support the interpretation and operationalization of supplier-related policies, standards, obligations, controls, and expectations into usable processes, trackers, evidence packages, and stakeholder materials.

• Maintain supplier governance records and materials needed for internal reviews, audits, regulatory readiness, and leadership visibility.

• Partner with business owners, and key stakeholders to gather inputs, validate needs, coordinate handoffs, support decisions, and drive timely follow-through.

• Use tools, data standards, reporting, and process guidance to strengthen data discipline, improve supplier visibility, and support continuous improvement across assigned supplier relationships.

• Recommend improvements to supplier governance processes, reporting, documentation, handoffs, stakeholder engagement, ownership clarity, supplier accountability practices, and operating discipline.

• May support ESM data, analytics, reporting, and technology capabilities, including establishing data and metric standards, ensuring data quality and governance, defining reporting priorities, and managing tool design, configuration, integrations, access, and continuous improvement.

What You'll Bring:

• Bachelor’s degree.

• Minimum of 5 years of prior experience in supplier management, vendor governance, sourcing/procurement, business operations, performance management, third-party risk, compliance, or related functions.

• Prior experience supporting vendor or supplier program management, supplier performance management, governance routines, service reviews, or stakeholder coordination preferred.

• Demonstrated ability to manage moderately complex workstreams, coordinate deliverables, track action items, and drive follow-through with limited oversight.

• Strong analytical skills, including experience reviewing supplier metrics, KPI/SLA reporting, service performance trends, scorecards, dashboards, or business performance information.

• Proven collaboration skills with the ability to influence stakeholders without direct authority.

• Ability to communicate clearly, synthesize information, and translate supplier performance or governance issues into practical recommendations and next steps.

• Demonstrated ability to operate in ambiguity, manage competing priorities, solve operational problems, and recommend improvements that increase governance consistency and supplier accountability.

• Excellent written and verbal communication skills.

• Preferred: experience supporting supplier governance frameworks, supplier segmentation or tiering, supplier scorecards, executive or operational review routines, supplier remediation, tool adoption, or enterprise supplier management transformation.

Skills You'll Have:

• Focuses on specific details to identify and correct errors, maintain accuracy, and meet quality expectations.

• Applies knowledge of general and organization-specific business issues and financial implications to solve problems.

• Applies knowledge of systems that facilitate or automate business solutions, including workflow management and requirements acquisition.

• Establishes, analyzes, and interprets compliance metrics; defines monitoring controls and communicates compliance status, risks, trends, and results to stakeholders

• Facilitates collaboration, communication, coordination, and planning across functions and areas of expertise to achieve common goals.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Analytics (NM), Business Acumen (NM), Collaborative Partnership & Planning (NM), Attention to Detail (NM), Compliance Risk Metrics (NM), Business Automation (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Serves as the company’s privacy expert, shaping enterprise privacy processes, data governance principles, and privacy-forward design. Advises leaders and cross-functional partners on complex privacy matters, privacy requirements, risk assessments, and enterprise initiatives to develop practical solutions with broad business and regulatory impact.

What You'll Do:

• Represent privacy across the enterprise consulting on privacy programs to ensure compliance with privacy laws and regulations and establish readiness for the future so that privacy acts as a differentiator that helps unlock the value of data.

• Responsible for conducting risk assessments and risk oversight to ensure compliance with privacy policies and regulation.

• Relied on as the Privacy Expert and collaborating across the Enterprise, Affiliates and field force on privacy initiatives and issues

• Expert in interpreting data classification questions. This includes understanding NM’s many types of product and client data and how it needs to be interpreted.

• Serve as Privacy expert on Corporate Initiatives

• Designs and delivers training needed for the enterprise, affiliates and field force that ensures strong privacy understanding of state and federal governance agencies and laws, and the highest data protections.

• Create solutions to address changing regulatory environment. This includes developing process changes and influencing internal stakeholders to address changes.

• Develops and analyzes metrics and reports and communication/awareness efforts for the Home Office and the Field.

• Works closely with the Information Risk Management Polices, Controls and communications Team in Technology to manage and coordinate information protection policies, procedures, and resource material on internal and field facing dissemination platforms.

What You'll Bring:

• Bachelor's degree in business, information technology, or related field.

• Minimum of 10 years’ experience in Privacy, Records and Information Management, Data Governance, Compliance, Information Risk, or a related discipline .

• Understanding of the Financial Service Industry (GLBA); Healthcare (HIPAA); Technologies (Functionalities of SaaS) and technology concepts.

• Highly effective interpersonal skills with the ability to effectively interact, influence, and persuade others.

• Strong organizational skills with the ability to set priorities and carry out multiple, diverse assignments.

• Proven ability to lead cross-departmental projects, translating complex requirements into actionable plans and driving execution.

• Proven ability to negotiate and influence with all areas of the company without direct authority

• Superior verbal and written communication skills, as well as presentation and platform speaking skills.

• Strong documentation skills, including the ability to clearly summarize complex privacy matters in risk assessments, guidance, and stakeholder-ready materials.

• Demonstrated ability to lead, coach and mentor other staff members

• Certified Privacy-related experience with certification, such as Information Protection Professional (CIPP) or Certified Information Privacy Manager (CIPM) strongly preferred

• Understanding of privacy frameworks, such as NIST, ISO, and SANS.

• Understanding of Data Structures and Architecture such as: Domains, Databases, Tables, and BLOBS preferred

• Understanding Lines of Defense Understanding; RSA Archer Experience preferred

• Experience with Privacy Technology Suites (e.g.: OneTrust), ServiceNow and Data Governance technology (e.g. Atlan) preferred.

Skills You Have:

Documentation - Prepares communicable material that is used to describe, explain or instruct regarding some attributes of an object, system or procedure.

Prioritization - Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

Risk Assessment & Identification - Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Documentation (NM), Prioritization (NM), Consulting (NM), Risk Assessments, Cross-Functional Planning, Cross-Functional Partnerships

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Summary

Builds strong relationships with financial advisors and internal business partners to support the insurance application process. Uses critical thinking and sound judgment to make informed decisions while providing excellent service. Ensures work is completed accurately, efficiently, and in accordance with department standards in a collaborative, fast-paced environment.

Primary Duties & Responsibilities

• Builds strong relationships with financial advisors, customers, and internal business partners to support the insurance application process.

• Communicates with customers and financial professionals to answer questions, provide updates, and ensure a positive experience throughout the application process.

• Serves as a resource for financial advisors by providing guidance on insurance applications, coverage considerations, and application requirements.

• Reviews preliminary inquiries and available information to help determine whether an application may be eligible for insurance coverage and identify any additional information that may be needed.

• Collaborates with internal teams and external partners to gather information, resolve issues, and support timely decision-making.

• Delivers responsive, high-quality service while ensuring work is completed accurately and efficiently.

Underwriting

• Reviews insurance applications and customer information to help determine eligibility and coverage options.

• Evaluates financial, health, and occupational information using company guidelines and training.

• Manages applications throughout the review process, gathering information and tracking outstanding requirements.

• Communicates with financial advisors and business partners to explain decisions and answer questions.

• Collaborates with medical, technical, and operational teams to support accurate and timely decisions.

• Uses a variety of information sources to assess applications and make informed recommendations.

• Ensures compliance with company policies, regulatory requirements, and quality standards.

• Meets productivity and quality goals while supporting process improvements and resolving issues as they arise.

Qualifications

• A bachelor's degree preferred or a minimum of 4 years equivalent combination of education and experience.

• Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

• Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.

• Proficient in computer skills and using various software packages.

• Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

• Highly organized and the ability to establish priorities and meet deadlines.

• Displays agility to manage multiple tasks and adapt in a changing work environment.

• Comfortable making timely, well-reasoned underwriting decisions in situations where information may be incomplete, complex, or open to interpretation.

• Able to connect multiple data points, think critically through grey areas, and solve complex problems without falling into delayed decision making.

• Demonstrates accountability by seeking guidance when appropriate while confidently making and owning final decisions.

Skills You Have:

• Learning Agility & Critical Thinking: Learns from experience, applies feedback, connects information from different sources, and uses sound judgment when the answer is not immediately clear.

• Decision Making: Assesses available information, recognizes risk, and makes timely decisions without needing every detail.

• Adaptive Communication: Explains complex information clearly and adjusts the message based on the audience and situation.

• Negotiation & Managing Objections: Navigates difficult conversations, explains the reasoning behind decisions, and works toward practical outcomes.

• Change Adaptability: Remains open to new processes, systems, feedback, and ways of working while maintaining accuracy and productivity.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Reasoning, Technical & Digital Acumen (NM), Client Application Data Evaluation (NM), Learning Agility & Critical Thinking (NM), Customer Support (NM), Communication Curation (NM), Customer Centricity (NM), Insurance Acumen (NM), Change Adaptability (NM), Decision Making (NM), Underwriting Practices (NM), Collaborative Negotiation (NM), Information Gathering, Underwriting Ecosystem (NM), Attention to Detail (NM), Adaptive Communication (NM), Consulting (NM), Mortality, Morbidity, & Risk Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Working directly with Advisor Practices/Practice Management, Distribution Performance, Field Leadership and Financial Advisors, you will evaluate short and long-term staff incentive compensation plans and provide direct feedback and guidance. To support the Career Advisors growth objectives and to reward and retain field talent, play a subject-matter expert role to support understanding and compliance with federal, state and product regulatory requirements. Identify and address conflicts of interest and align interests to that of the client in keeping with the Enterprise value of “doing the right thing”. Leverage adept skills to interpret NM’s field compensation framework including insurance, investment brokerage and advisory compensation and field management compensation information.

What You'll Do:

• As a FINRA registered principal, exercise independent decision-making authority on behalf of NM, NMIS and the Wealth Management Company for the review, approval, and audit of staff compensation incentive plans.

• Formulate recommendations and solutions while balancing competing interests and meeting expectations of Career Advisors, Field Supervision, and Distribution Performance.

• Identify and anticipate issues and conflicts; escalate to law and enterprise stakeholders as needed to resolve issues and move teams forward on a timely basis.

• Conduct audits and collect evidence of payment artifacts in accordance with firm policy and NMIS books & records.

• Assist the local Supervision team in individual case circumstances and collaborate to creatively resolve questions and issues.

• Educate and train Enterprise stakeholders and supervision team members as needed.

• Lead and/or participate in projects and continuous improvement efforts.

What You'll Bring to the Role:

• Bachelor's Degree Preferred or equivalent combination of education and experience.

• FINRA Series 6 & 26 required or obtained within 6 months.

• Minimum of 3-5 years of proven experience in insurance, investment, or financial services industry.

• Compliance and/or contract, licensing, and registration experience and/or knowledge preferred.

• Knowledge of Microsoft Office with strong emphasis on Excel proficiency.

• Ability to prioritize workload and seek support when appropriate, as well as work within a larger team.

• Sound decision-making skills with the ability to use a mixture of analysis, wisdom, experience, and judgment to arrive at a conclusion or recommendation.

• Strong critical-thinking, analytical and problem-solving skills.

• Exercises tact and diplomacy; proven success in establishing effective relationships.

• Individual contribution leadership behavior focus: Solve for the Client; Customer Focus; Play to Win.

Skills You Have:

• Attention to Detail - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Collaborative Partnership & Planning - Facilitates collaboration, communication, coordination, and planning among individuals and teams with diverse expertise; documents aligned priorities, responsibilities, and shared outcomes.

• Decision Making - Applies judgment by evaluating relevant information against defined criteria; documents risks, priorities, tradeoffs, and expected outcomes; takes timely action; monitors results against established measures; and adjusts the approach based on evidence.

• Policy & Procedure Management - Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure Management (NM), Decision Making (NM), Collaborative Partnership & Planning (NM), Attention to Detail (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Both a strategic thought-leader and hands-on employee experience architect, experienced at facilitation, human-centered design, systems thinking, prioritization and execution, working across the enterprise to translate NM's employee value proposition into connected, practical and scalable experiences that deliver a distinctive employee experience.

What You'll Do in the Role:

• Works closely with key stakeholders to understand critical employee interactions and journeys, designs and executes cross-functional solutions to enable the desired employee experience, and embeds experience insights into the way work gets done

• Responsible for designing and advancing employee experience strategies, solutions, practices and insights activation that addresses priority employee and business needs,

• Provides human-centered design, journey mapping, facilitation and consultation to move stakeholders from understanding the current experience to designing and activating EX data insights shaped solutions.

• Partners closely with People Function COEs, BHR and HR Solutions to influence priorities

• Develops a deep understanding of employee needs, experience patterns, and data and insights to influence and shape People Function solutions.

• Regularly brings together teams and key stakeholders across the enterprise to build shared understanding, gather input, create alignment, promote integration and drive end-to-end collaborative design and implementation.

• Uses data and insights to identify priorities, inform decisions, shape solutions and recommend action, influencing stakeholders including at People Function XLT level. Develops repeatable approaches, frameworks, tools and practices to deploy and embed employee experience data insights across the enterprise, enabling leaders, People teams and experience owners to act consistently at scale.

• Leverages data, research, and insights to design and build integrated employee experiences across key employee experience moments, processes, tools and people practices, reducing friction and strengthening employee connection, community and organizational performance.

• Leads employee experience efforts from problem framing and solution design through activation, measurement and refinement, working through and alongside the teams accountable for solution design.

What You Bring to the Role:

• Bachelor's degree in related field with minimum of 10 years of relevant experience.

• Demonstrated experience using employee insight, human-centered design and systems thinking to shape and activate employee experience solutions.

• Ability to work across the enterprise (home office and field) to educate and inspire collective action at all levels.

• Ability to negotiate, influence, and build credibility and strong partnerships in a matrixed organization across business functions and levels.

• Excellent storyteller, including written, verbal, and presentation skills.

• Strong systems thinking and influencing skills.

• Comfort with ambiguity and proven ability to perform in "start-up" mode.

• Proven ability to lead multiple complex, cross-functional experience initiatives from discovery and design through activation, measurement and improvement.

• Skilled in operating at both strategic and tactical levels.

• Ability to translate complex or ambiguous experience challenges into clear problem statements, design choices, practical solutions and activation paths.

• Experience developing scalable frameworks, tools, practices or approaches that enable others to deliver improved employee experiences.

• Comfortable flexing as priorities and work changes.

Skills You Have

• Business Influence

• Collaborative Partnership & Planning

• Stakeholder Relationship

• Strategic & Systems Thinking

• Technical & Digital Acumen

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Performance Metrics (NM), Talent Strategy (NM), Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Human-Centered Solution Design (NM), Interpersonal & Organizational Effectiveness (NM), Customer Centricity (NM), Continuous Improvement (NM), HR Practices Acumen (NM), Change Management (NM), Stakeholder Relationship (NM), Accountability (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Executive Presence (NM), Business Influence (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Work with Regional VP, Regional Directors, and internal management regarding financial outlook of Network/District Offices. Identify financial issues, and research and recommend options for resolution. Conduct financial analysis to support decisions related to overall Network Office financial health, and investments for future growth. Consult directly with field business partners, primarily Chief Financial Officers and Managing Office Partners, and may lead cross-departmental initiatives related to financial consulting, reviewing to assess current financial state/trends, including in-depth research/analysis of revenue sources, expense management, profitability, cash flow and debt structure/leverage. Further, conduct Where to Invest consulting, prepare financial scenarios using financial modeling tools, and provide ad hoc analysis to define/propose investment strategies.

What You'll Do

Consulting

• Proactively identify Office financial issues and assist the VP Distribution Performance/Principal and internal management in resolving these issues by providing research and resolution options, taking into account financial performance management standards, guidelines, and accountabilities.

• Conduct financial statement/financial health reviews to assess current state and trends of the Offices' financial position. This includes in-depth research and analysis of sources of revenue, expense management, profitability, cash flow and debt structure/leverage.

• Field Where to Invest Consulting

• Prepare financial scenarios using numerous financial modeling tools (e.g. FMM, Planning Tool, ROI, break-even) to direct decisions about investments in the Office.

• Collaborate with regional team, field business partners and internal management to assess the feasibility of new front line leadership roles (e.g. FD, GDD, DD, MD).

• Provide ad hoc analysis to define and propose investment strategies for the Office, including thorough review and understanding of: MP contract and compensation programs, expense management, financing debt servicing strategies and the financial impact of front-line leadership appointments.

• Create financial tools to assess the impact of and guide decision making on the timing of District start-ups and FD/DD appointments. Prepare MD/DD net income projection to assess the viability of the new appointment.

Financial Trend Analysis

• Provide summary reporting to internal management on Office financial health based on proactively identifying financial trends, opportunities and areas of concern. This information is used to direct management decision making on support provided to Offices.

• Work directly with the VP Distribution Performance/Principal and Field business partners on developing both short-term and longer-term financial plans for each Office.

• In collaboration with Field Accounting, develop trend analysis for specific requests and for the purpose of identifying best practices to be communicated to the Field and implemented in consultation with the home office.

Financial Oversight

• Provide day-to-day consultation to the Office on financial management through review and execution of: annual budget creation (including projections) and a 3-5 year rolling plan, monitoring Office line-of-credit usage, including overages related to MD or FR debt, regular review of year-to-date budget to actual results, active comparison of Office revenue and expense levels against peer group, addressing Field business partner questions related to financial matters and compensation, in collaboration with home office colleagues, and financial consulting project participation.

• Provide coaching and training to Field business partners to promote Office self-sufficiency. Train the Field on and advocate for Home Office tools, reports, and best practices for Office use.

• Participate in cross-departmental projects and initiatives to further develop financial consulting services and tools to support Field Management.

• Collaborate with Director and home office colleagues in financial tool development (modeling, retirement, net income projection, cash flow analysis, investment ROI, etc.) for the team. Evaluate potential development and enhancements for new financial consulting processes.

What You'll Bring to the Role

• Bachelor's degree in business, accounting or finance required.

• MBA, or CFA strongly preferred.

• Minimum of 5 years of related business experience working with financial statements, performing financial analysis and modeling, and using spreadsheet tools.

• Broad knowledge of the company's products, distribution system, field compensation and sales reporting required.

• Strong analytical skills with the proven ability to analyze business problems and make decisions.

• Demonstrated ability to manage multiple projects simultaneously, and carry out diverse assignments in a fast-paced environment.

• Demonstrated ability to build rapport and acceptance at all levels within the Home Office and Field.

• Excellent written and oral communication skills.

• Demonstrated ability to articulate complex technical or financial information to various audiences to gain common understanding.

• Experience working with Northwestern Mutual's Field Management with knowledge of commission system, contract structure, and financial programs highly desired.

Skills You Have

• Analytical Thinking (NM) - Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Consulting (NM) - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Financial Acumen (NM) - Applies the knowledge of financial statements, financial analysis, budgeting, forecasting, and financial modeling to ensure decisions are fiscally sound and responsible.

• Financial Management (NM) - Applies financial management practices to plan, monitor, analyze, and communicate financial performance, risks, and opportunities in support of sound business decisions.

• Interpersonal Savvy (NM) - Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably.

#LI-Hyrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Consulting (NM), Financial Management, Financial Acumen (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We are seeking an experienced product content leader to lead content strategy and creation across Risk, Wealth and Planning/Integrated Solutions. This role brings product visibility and sentiment to life through differentiated thought leadership, commentary, webinars and video, while leading a team of senior content strategists aligned to product lines.

What You'll Do

• Define the product content strategy and roadmap across Risk, Wealth and Planning/Integrated Solutions.

• Oversee product thought leadership, wealth commentary and other product content.

• Own the product webinar program from topic selection through promotion and follow-up.

• Own product video strategy and content, including explainer and advisor videos that bring solutions to life.

• Lead a team of senior content strategists aligned to product lines and balance capacity across priorities.

• Partner with product, sales enablement and compliance teams to ensure accuracy, timeliness and approval readiness.

• Measure product visibility and sentiment and connect content output to pipeline and adoption signals.

• Own measurement and reporting and guide content renewals.

What You'll Bring to the Role

• Minimum of 8 years of experience in product or solutions content or content marketing, including at least 3 years leading teams.

• Demonstrated ability to translate complex products into clear customer value.

• Experience running webinar and expert-commentary programs.

• Wealth, risk or insurance subject-matter familiarity preferred.

Skills You Have

Content Management

Ensures content is healthy, accessible, functional and clear to both end-users and internal audience.

Customer Centricity

Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

Insurance Products

Leverages knowledge of the general components, characteristics, principles, philosophy and advantages of specific Northwestern Mutual insurance products to inform approach to situations such as innovation, development and improvement.

Learning Agility & Critical Thinking

Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

Business Influence

Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer Centricity (NM), Learning Agility & Critical Thinking (NM), Insurance Products (NM), Business Influence (NM), Content Management (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job

The P3 Live Events Instructional Designer Learning Consultant is an individual contributor responsible for leading the design, development, and execution of learning experiences that drive business outcomes. This is an instructional design role focused on live event learning environments, applying adult learning principles to in-person sessions, workshops, and facilitated experiences. The role emphasizes learning objectives, session flow, audience engagement, and practical application—not event logistics. This role partners with business leaders, subject matter experts, and program leads to translate strategic priorities into impactful learning solutions. The Instructional Designer independently manages complex initiatives, determines the most effective learning approach, and serves as a trusted advisor on instructional design best practices.

Consistent with the Northwestern Mutual P3 Professional Band, this role is expected to solve complex learning challenges, lead significant projects, influence stakeholders through expertise, and act as a resource to other instructional designers.

What You'll Do

Learning Strategy & Consulting

• Consult with business partners to identify performance gaps, learning needs, and desired business outcomes.

• Recommend learning strategies, modalities, and engagement approaches based on audience needs and organizational priorities.

• Influence stakeholders through instructional design expertise and adult learning best practices.

• Translate the Multi-Year Strategy and business priorities into live learning experiences with measurable learning objectives and success measures that support field effectiveness.

• Establish stakeholder alignment on learning objectives, success measures, scope, and deliverables.

Instructional Design & Development

• Lead the end-to-end instructional design process including analysis, design, development, implementation, and evaluation (ADDIE).

• Design learning experiences that maximize engagement, application, and performance improvement.

• Develop learning assets including facilitator guides, participant materials, presentations, activities, assessments, and reinforcement tools.

• Incorporate adult learning principles, accessibility standards, and inclusive design practices into all learning solutions.

Project Leadership

• Lead complex learning initiatives with multiple stakeholders and competing priorities.

• Establish project plans, manage timelines, and drive accountability across contributors to deliver content on time, on brand, and against agreed-upon quality standards.

• Identify risks and proactively implement solutions.

Live Learning Delivery & Speaker Enablement

• Lead live learning content delivery and enable speakers, facilitators, and contributors through speaker preparation, content reviews, and rehearsals, using established learning plans, tools, and standard operating procedures consistently.

• Ensure learning experiences align with strategic objectives and learner needs.

• Evaluate learner capability, confidence, performance, satisfaction, and engagement against established success measures; use findings to improve future learning experiences.

Thought Leadership & Capability Building

• Share best practices, innovative learning approaches, and emerging instructional design trends.

• Contribute to continuous improvement of team processes, templates, tools, and standards.

• Champion learning excellence and learner-centered design principles.

What You'll Bring to the Role

Required

• Bachelor's degree in Instructional Design, Adult Education, Learning & Development, Organizational Development, Communications, or related field.

• 5+ years of progressively responsible instructional design and learning development for live, in-person learning events.

• Demonstrated expertise in adult learning theory and instructional design methodologies.

• Experience leading complex projects with multiple stakeholders.

• Strong consulting, facilitation, communication, and presentation skills.

Preferred

• Master's degree in Instructional Design, Education, Adult Learning, or related field.

• Instructional Design certification or advanced learning certifications.

• Experience measuring learning effectiveness and business impact.

Skills You Have

• Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Learning Experience Design - Designs human-centered learning experiences that address documented needs and measurable outcomes. Applies adult-learning and instructional-design principles to define objectives, content, practice, assessment, delivery methods, technology, and reinforcement; develops and tests solutions with learners and stakeholders; evaluates effectiveness using defined measures; and improves the design based on evidence and feedback.

• Learning Needs Analysis - Identifies skills gaps using data analysis and qualitative observation and advises on learning needs for successful individual and organizational performance.

• Stakeholder Relationship - Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Stakeholder Relationship (NM), Consulting (NM), Learning Needs Analysis (NM), Learning Experience Design (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Supports the planning, initiation, and execution of business development activities across the organization. As a member of the mergers, acquisitions and partnerships team the individual will analyze and develop business cases for acquisitions and partnerships, lead external research to access benchmarks, build valuation models, and help coordinate cross-departmental team activities.

What You'll Do:

• Develops business cases for acquisitions and partnerships through qualitative and quantitative analyses. Outputs may be memos, written presentations, and oral presentations delivered to the business development mergers, acquisitions and partnerships team and senior business leaders.

• Partners with business leaders to proactively generate and evaluate opportunities to accelerate the execution of our multi-year strategy

• Researches and stays informed on broad financial services industry trends to synthesize external learnings with an understanding of Northwestern Mutual’s business operations and strategy.

• Monitors financial services industry mergers, acquisitions and partnership trends for insights and comparative analysis.

• May develop or co-develop valuation models for prospective acquisitions and partnerships through the use of Excel. Uses various modeling techniques: multiples, discounted cash flow, strategic value, etc.

• Establishes and maintains relationships/dialogue with colleagues, senior management, and industry contacts.

• Functions as a liaison with investment banking partners focused on potential acquisition opportunities.

• Supports transaction team with negotiation and diligence process.

What You'll Bring:

• A minimum of 6 years of experience with a background in research, financial analysis, corporate strategy, or banking.

• Significant experience developing valuation models for mergers and acquisitions projects.

• Preference given for MBA with a minimum of bachelor’s degree in finance, accounting, economics, or related business degree.

• Demonstrated ability to evaluate and interpret financial data and other technical information.

• Understanding of the financial services industry, insurance, and other financial products.

• Presence and skills to successfully navigate working with senior-level external parties.

• Demonstrated superior written and verbal communication skills with ability to build rapport and gain acceptance at all levels in the Home Office.

• Presentation skills with capability to simplify complex information for consumption by broader audience.

• Ability to manage multiple, diverse assignments in a timely and quality manner.

Skills You'll Have:

• Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Understanding of market or customer-specific product use-cases, ecosystem dependencies, and competitor offerings. Ability to conduct or interpret competitive analysis of features with key competitive products.

• Oversees and is responsible for the realization of larger workstream goals and manages activities that span across the program. Understands technical aspects of the program, defines scope, develops schedules, and manages resourcing, risks, and dependencies to deliver successful outcomes.

• Demonstrates extensive knowledge of common practices, regulatory considerations, market trends and the competitive landscape within a particular industry / sector to better understand and address unique client requirements, challenges, and context

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer, Market & Ecosystem Knowledge (NM), Collaborative Partnership & Planning (NM), Program Management (NM), Strategic & Systems Thinking (NM), Industry Knowledge (NM), Analytical Thinking (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Provides program management expertise and consultation to business in order to meet department and cross department goals. Responsible for developing, maintaining, and revising program deliverables. Oversees business programs from initiation through rollout and ongoing program management. Accountable for driving programs with medium complexity.Program Management includes managing multiple different projects within a program / portfolio which incorporate multiple larger initiatives and overseeing programs / portfolios and initiatives which are ongoing.

What You'll Do:

• Independently leads moderately sized, medium complexity programs or portfolios. Responsible for managing scope, risk, business value, schedule and budget.

• Assists in defining objectives to be accomplished by the program team and developing the program plan. Manages programs to ensure appropriate allocation of resources according to program objectives, specifications, deliverables, and changes.

• Drives for clarity on program objectives, priorities, and measures. Takes a broad perspective to identify and recommend solutions for program needs.

• Develops strong relationships with business clients to manage program delivery expectations and implementation. manages the resources and vendors assigned to program by verifying progress and removing obstacles.

• Makes connections across teams to drive identification and managing of inter-dependencies.

• Responsible for gathering and delivering metrics required by the program. Uses data to make successes and challenges visible, and to drive insights and action plans to continually adjust and pursue program goals. Leveraging tools and techniques to enable end-to-end value delivery and the best ongoing rollout and ongoing experience.

• Builds and maintains strong depth and breadth of industry and company initiatives, products, etc in order to incorporate knowledge in to program objectives.

• Understands the key business drivers as they relate to the programs. Conduct analysis to identify scope and nature of program deliverables; programs are intended to solve a department or business need.

What You'll Bring to the Role:

• Bachelor’s Degree with an emphasis in, Business, Project Management or related field preferred OR a significant amount of directly-related work experience beyond the minimum required for the position

• Minimum 5 years of related experience to include project analysis, design, documentation, project/support management.

• Ability to work with general direction to scope, plan and manage cross-department or multi-department programs

• Demonstrated ability to lead and manage complex assignments.

• Ability to prioritize work and handle multiple tasks simultaneously, work under pressure and meet tight deadlines.

• Seen as a team player and is supportive of group decisions and ideas.

• Written and oral communications skills with the ability to build rapport within the company, field and /or outside vendors.

• High degree of personal initiative and motivation.

• Degree with a project management emphasis or PMI certification preferred

• Experience with project methodology through project life cycle phases

Skills You Have: Program Management (NM): Ability to oversee larger workstreams, define scope and schedules, and manage resources, risks, and dependencies to deliver successful outcomes.

Program Governance (NM): Ability to establish processes and structures that clarify decision-making, roles, responsibilities, and program oversight.

Stakeholder Relationship (NM): Ability to identify stakeholder needs, align expectations, influence decisions, and maintain productive relationships throughout the program.

Adaptive Communication (NM): Ability to communicate complex information clearly and adapt messaging for technical, nontechnical, and leadership audiences.

Prioritization (NM): Ability to organize competing work based on importance, urgency, business impact, and alignment with strategic goals.

Risk Management (NM): Ability to identify, analyze, prioritize, monitor, and communicate risks while helping stakeholders work toward resolution.

Customer Centricity (NM): Ability to apply a customer-first mindset when designing and improving programs, processes, and services that support business outcomes.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Performance Metrics (NM), Risk Management (NM), Business Acumen (NM), Program Management (NM), Program Governance (NM), Customer Centricity (NM), Prioritization (NM), Change Adaptability (NM), Emotional Intelligence (NM), Analytical Thinking (NM), Process Design & Implementation (NM), Stakeholder Relationship (NM), Adaptive Communication (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Provides administrative support to ensure efficient operations within the department/division. Supports leaders and employees through a variety of tasks related to organization and communications. Responsible for confidential and time sensitive materials. Familiar with a variety of organization concepts, practices and procedures. Ensures duties are completed accurately and delivered in a high quality and timely manner.

What You'll Do

• Organize and schedule meetings and appointments.

• Create materials as needed including spreadsheets, presentations, memos, letters, faxes, and forms.

• Assist in preparing and updating reports, dashboards, etc.

• Point of contact for technology access/services, often functions as PC/LAN contact.

• Maintain all department supplies; anticipates needs and orders.

• Arrange travel as needed.

• Prepare and monitors invoices, submits and reconciles expense reports.

• Take minutes of meetings as needed.

• Resource to department on office and administrative functions.

• Work on projects as requested.

• Handle sensitive information in a confidential manner.

• Other department specific duties as assigned.

What You'll Bring to the Role

• Three or more years of administrative or assistance experience.

• High school diploma or equivalent; college coursework preferred.

• Proficient in MS Office at intermediate levels.

• Proficient in general technology.

• Strong organizational and planning skills.

• Excellent written and verbal communication skills.

• Attention to detail and problem solving.

• Strong time management skills and ability to multi-task and prioritize work.

Skills You Have

Administrative Service Delivery: Exhibits proficiency in optimizing administrative and documentation operations for efficient and accurate service delivery. Monitors processes to identify improvements, streamline workflows and best practices to enhance operational efficiency, ensuring alignment with organizational objectives and timely, high-quality service.

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Business Acumen: Applies knowledge of both general and organization-specific business issues/financial implications for the organization to problem solve.

Organizational Excellence: Demonstrated ability to prioritize and manage workloads effectively, consistently meeting service level agreements under tight deadlines, competing initiatives and multiple stakeholders.

Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Attention to Detail (NM), Administrative Service Delivery (NM), Technical & Digital Acumen (NM), Business Acumen (NM), Organizational Excellence (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

Our Public Investment team seeks a Corporate Bond Trader for its Investment Grade (IG) Credit Trading desk. Alongside the Portfolio Management and Credit Research teams, the IG Credit Trading team helps oversee $75 billion of cash and investment grade credit investments across a variety of client portfolios. The successful candidate will bring experience, eagerness, and enthusiasm to the role, continually seeking new ways to measure and achieve best execution while helping improve our capabilities and speed to decision-making. He or she will report to the Head of IG Credit Trading.

What You'll Do:

• Contribute to the investment dialogue and investment decision-making processes governing corporate bond portfolios; develop and maintain command of portfolio objectives and composition including benchmark-relative weights across industries, issuers, capital structure, and tenor

• Distill and proactively convey market information to portfolio managers and research analysts, and to other internal constituencies as needed / relevant

• Execute IG Corporate bond trades, as well as equity and ETF trades as needed; cultivate strong professional relationships with trading counterparties and the broker-dealer community at large

• Synthesize data from multiple trading platforms, dealer runs and axes, and pricing and liquidity analytics to form a cohesive market view; translate that analysis into a clear, actionable execution plan that balances price, size, timing, and market impact

• Develop and refine decision-support frameworks; help advance efficiencies in idea generation, and trade analysis and execution; continually seek opportunities to incorporate technology / AI, and financial markets products innovation into our process

• A focus on risk-adjusted return and relative value is essential as portfolios are managed for total return against industry benchmarks

• Bring a growth mindset and a willingness to help wherever needed; take on new and evolving responsibilities across the desk as priorities shift, in support of positioning the team for success

What Experience You'll Bring:

• Solid understanding of fixed income markets and corporate bond trading, as would be consistent with 5-10yrs of experience

• Passion for financial markets, and a strong interest in trading

• Bachelor’s degree; progress towards a Master’s degree and/or CFA a plus

• Experience with financial modeling and, at a minimum, a basic understanding of how AI and other technical advances are reshaping institutional investing and trading ; proficiency in Python, SQL, Copilot a plus

• Familiarity with Bloomberg, and electronic trading platforms such as MarketAxess and Tradeweb

• Works well independently while promoting and contributing to a strong team dynamic

• Attentive to detail, with excellent oral and written communication skills

• Strong interpersonal skills with the ability to navigate complex situations involving multiple stakeholders

• Unassailable ethics and integrity; trustworthy, reliable, creative, and motivated

#LI-Hybrid

Compensation Range:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

Skills

Investments Market Acumen (NM), Risk Evaluation (NM), Storytelling through Data (NM), Stakeholder Relationship (NM), Investment Management Systems (NM), Collaborative Partnership & Planning (NM), Attention to Detail (NM), Adaptive Communication (NM), Interpersonal & Organizational Effectiveness (NM), Industry Knowledge (NM), Trading Decision Making (NM), Financial Market Monitoring (NM), Trade Transaction Negotiation (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Opportunity

Join our Disability Insurance (DI) Claims team as a Finance Consultant and use your accounting and tax expertise to analyze financial information that informs claim decisions and benefit calculations. You’ll partner closely with claims professionals and leaders to develop clear conclusions and support accurate, timely, and contract-consistent outcomes. Throughout the claim review process, you’ll also communicate with Northwestern Mutual financial representatives, claimants, employers, attorneys, and outside CPAs to clarify financial information and resolve questions. You’ll further strengthen financial capabilities across the DI organization through consultation, training, mentoring, process improvement, and project work.

Why This Role Matters

Your work will help ensure complex financial information is understood and applied appropriately in decisions that matter to clients, Northwestern Mutual financial representatives, and the company. This opportunity allows you to apply your accounting and tax expertise in a specialized setting, expand your consultative capabilities, and help promote consistency and continued improvement across DI Claims.

What to Expect

Onboarding and Learning the Role.

• Your onboarding will build familiarity with Northwestern Mutual’s DI products, contracts, claim administration and financial practices, systems, and consultation workflows. You’ll apply your accounting and tax knowledge to disability claim scenarios through guided casework, collaboration with experienced team members, and feedback from claims and finance leaders.

Continued Growth.

• Success in this role grows through continued learning and practical experience. You’ll build the knowledge and judgment needed to support increasingly complex products, financial questions, and claim scenarios while developing your capabilities in financial claim analysis, benefit calculations, tax reporting, consultation, written communication, and the application of contract provisions. You’ll also remain current on accounting and tax developments through continuing education and professional resources.

What You’ll Do

• Provide financial analysis and consultation across DI Claims, applying accounting, tax, and contract knowledge to develop and document well-supported conclusions.

• Review personal and business financial records to calculate and explain earned income, covered expenses, benefit amounts and adjustments, and differences between tax returns and monthly claimant reporting.

• Build trusted relationships with claims professionals and leaders by providing clear, timely, and actionable guidance.

• Partner with DI Claims leaders on complex, sensitive, or high-impact cases.

• Identify potential compliance, tax, or other financial concerns and involve appropriate partners as needed.

• Communicate with financial representatives, claimants, employers, outside CPAs, attorneys, and other stakeholders to clarify information and resolve questions throughout the claim review process.

• Review taxable benefit data and support required federal income tax reporting.

• Build financial expertise across DI Claims through consultation, mentoring, presentations, and training.

• Assist in developing and maintaining financial policies, reference materials, and tools aligned with claim practices, applicable accounting and tax guidance, and contract provisions.

• Support projects and process or technology improvements that strengthen the consistency, efficiency, and quality of financial claim administration.

• Maintain current accounting and tax knowledge through continuing education and professional resources.

What You’ll Bring to the Role

• A bachelor’s or master’s degree in accounting.

• Five or more years of accounting or tax-related experience.

• A CPA designation is strongly preferred. An IRS Enrolled Agent (EA) designation may be considered when accompanied by relevant experience.

• Strong analytical and decision-making skills, including the ability to assess complex or incomplete financial information.

• Ability to work independently, take initiative, and deliver timely results.

• Excellent written and verbal communication skills, including the ability to translate complex financial concepts into clear, practical guidance.

• Attention to detail, organization, and follow-through.

• Ability to train, mentor, and support the development of claims professionals.

• Ability to handle confidential information with discretion.

• Proficiency in Microsoft Office and common document management, communication, and collaboration tools, with the ability to adapt to evolving systems, processes, and business needs.

Skills You Have

• Claims Policies & Practices (Advanced): Seeks out and utilizes resources to resolve complex claim situations and coaches others to do the same. Recognizes when claim handling may pose risk to the company and reviews all relevant claim information to ensure appropriate action and decision-making while managing risk. Determines when further expertise is needed from other stakeholders to resolve complex claim situations that may impact risk management.

• Financial Case Consultation & Resolution (Advanced): Provides financial analysis and recommendations to resolve complex financial issues related to cases. Reviews and analyzes financial statements, tax returns, complex legal documents, calculates financial values and ratios, and interprets complex financial concepts and / or NM products to provide guidance and recommendations to other professionals such as underwriters, claims analysts, financial representatives, and clients.

• Attention to Detail (Intermediate): Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Stakeholder Relationship (Intermediate): Organizes, influences, monitors and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

• Insurance Acumen (Intermediate): Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges. Understands insurance principles, such as underwriting, claims philosophy, and risk.

• Adaptive Communication (Intermediate): Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Learning Agility & Critical Thinking (Intermediate): Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

Additional experience and knowledge that would strengthen your fit for the role includes:

• Experience preparing or reviewing personal and small-business tax returns.

• Experience working with a variety of businesses and industries.

• Knowledge of disability income insurance products, contracts, or claim administration.

Learn More

Northwestern Mutual’s individual disability income insurance products serve both the personal and business markets, helping individuals protect their ability to earn an income and organizations manage the financial impact of a disability. Learn more about these products and their impact by visiting: https://www.northwesternmutual.com/disability-insurance/

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Escalation Management (NM), Client Application Data Evaluation (NM), Learning Agility & Critical Thinking (NM), Customer Centricity (NM), Insurance Acumen (NM), Financial Case Consultation & Resolution (NM), Decision Making (NM), Analytical Thinking (NM), Insurance Finance & Actuarial Acumen (NM), Information Gathering, Stakeholder Relationship (NM), Claims Policies & Practices (NM), Research Methods (NM), Attention to Detail (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Domain Expertise (NM), Mortality, Morbidity, & Risk Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Working directly with Managing Partners, this position assists Northwestern Mutual's Field Offices in developing and executing on a comprehensive real estate strategy balancing growth with financial and operational considerations. This highly visible role supports an office by analyzing its options using a combination of both financial and operational planning. Assessments include determining the appropriate amount of space to target, the overall cost of the transaction, how the space impacts an office's financials, and the desired layout given operational considerations. An individual in this role works in close partnership with various internal and external stakeholders to determine the recommended course of action. In addition to developing the strategy with the office and analyzing its options, the role assists in directly negotiating the transaction with the Landlord and coordinating among various consultants. Strong listening, communication, negotiation, and influencing skills in communicating complex real estate and financial structures are essential in this role. An individual must also have the ability to develop trust and strong relationships while independently handing multiple projects simultaneously.

What You'll Do:

Field Real Estate

• Working directly with Managing Partners and Managing Directors, assess and identify needs of an office and develop comprehensive real estate plans balancing growth with financial and operational considerations.

• Independently solve complex real estate problems and identify solutions.

• Explain difficult financial and real estate concepts and persuade others to work within Company best practices and growth strategy.

• Presentation of analyses and due diligence memorandums to secure internal approval of recommended real estate solution by senior function leadership.

• Maximize agency profitability through the effective selection of the site location based on the understanding of the financial capacity of the Network Office both in terms of leverage and cash flow.

• Determination of recommended space needs under a variety of growth scenarios and analyzing alternatives available in the market.

• Assists office with negotiation of Letters of Intent and the various lease documents.

• Requires understanding Field's operational practices to assist in the design of efficient and cost-effective office space layouts.

• Conduct site visits to gain an understanding of MP's/MD's goals and the local market.

• Interact effectively with various third parties to efficiently complete each lease transaction.

• Other responsibilities may be assumed as needed.

What You'll Bring to the Role:

• Bachelor's degree in business, finance, or real estate.

• Minimum of 5-10 years of experience in commercial office lease transactions.

• Strong analytical skills with the proven ability to analyze business problems and make decisions.

• Demonstrated ability to build rapport and acceptance amongst stakeholders.

• Excellent written and oral communication skills. Demonstrated ability to articulate complex technical or financial information to various audiences to gain common understanding.

• Strong experience in performing financial analysis and modeling and using spreadsheet tools.

• Demonstrated ability to operate in a matrix environment and to deal with ambiguity and paradox.

• Demonstrated ability to manage multiple projects simultaneously and carry out diverse assignments in a fast-paced environment.

• Negotiation experience.

• Experience working with Northwestern Mutual's Field Management with knowledge of contract structure and financial programs desired.

• Office design experience.

• This is a Hybrid role with 3 days in the office.

Skills You Have:

• Analytical Thinking - Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

• Client Engagement & Influence - Possesses the ability to engage, negotiate, and influence clients effectively, synthesizing complex information and executing challenges and opportunities.

• Collaborative Partnership & Planning - Facilitates collaboration, communication, coordination, and planning among individuals and teams with diverse expertise; documents aligned priorities, responsibilities, and shared outcomes.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Prioritization (NM), Analytical Thinking (NM), Emotional Intelligence (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Client Engagement & Influence (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Interpersonal & Organizational Effectiveness (NM), Customer Centricity (NM), Space Planning (NM), Field Advocacy (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We are looking for an Asst Dir Tech Ops to Lead the response when critical technology services are disrupted and drive lasting improvements that help prevent future outages. As Assistant Director of Major Incident & Problem Management, you’ll lead enterprise processes, governance, and operational execution to restore services quickly, eliminate systemic root causes, and strengthen service reliability, stability, and customer experience.

You’ll serve as the enterprise authority for Major Incident and Problem Management, partnering across technology and business teams and leveraging ServiceNow, operational analytics, and configuration management data to improve operational resilience.

What You'll Do:

• Lead enterprise Major Incident Management. Own governance, standards, policies, procedures, and operational readiness to support a consistent, effective response to critical service disruptions.

• Direct major incident response and recovery. Coordinate technical, operational, vendor, and business teams through incident command, bridge management, escalations, and recovery activities to restore critical services quickly.

• Guide executive and stakeholder communications. Deliver clear, timely, and consistent updates during major outages so leaders and business partners understand service impacts and recovery progress.

• Strengthen 24x7 response readiness. Oversee incident response coverage and on-call support models, and lead training, tabletop exercises, and simulations to prepare teams for high-severity events.

• Own enterprise Problem Management. Establish governance and root cause analysis standards, and ensure major incidents are evaluated for problem record creation and evidence-based investigation.

• Drive systemic issue resolution. Identify and prioritize recurring incidents, technology risks, and service reliability concerns based on business impact, risk, and recurrence trends. Maintain executive visibility into major problems and remediation plans.

• Lead and develop service management professionals. Coach Major Incident Managers, Problem Managers, and related team members, establish operational and performance goals, and foster accountability, collaboration, and continuous improvement.

• Use operational insights to improve reliability. Develop and monitor incident, problem, availability, and reliability metrics. Analyze outage and disruption trends to identify systemic weaknesses and improvement opportunities.

• Build cross-functional partnerships. Collaborate with Infrastructure, Applications, Cloud Operations, Site Reliability Engineering, Cybersecurity, Architecture, Service Desk, Change Management, Asset Management, and Configuration Management teams to strengthen operational resilience.

• Optimize ServiceNow service management capabilities. Serve as the business owner for Incident and Problem Management capabilities, partnering with platform teams to improve workflows, automation, integrations, reporting, and adoption across Incident, Problem, Knowledge, and Service Level Management. Ensure data quality, process integrity, and platform governance.

What You'll Bring to the Role:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

• Eight or more years of experience in IT Operations, Service Management, Site Reliability Engineering, Infrastructure Operations, or Application Support.

• Five or more years of experience leading Major Incident Management, Problem Management, Site Reliability Engineering, or IT Operations teams.

• Strong knowledge of ITIL Incident and Problem Management practices, ServiceNow ITSM, Change Management, and Availability Management.

• Experience managing high-pressure Priority 1 and Priority 2 outages affecting critical business services.

• Strong crisis leadership and decision-making skills, with the ability to coordinate response efforts under pressure.

• Clear executive communication and stakeholder management skills, including the ability to communicate service impacts and recovery progress.

• Expertise in root cause analysis, structured problem-solving, operational governance, and continuous improvement.

• Ability to influence and collaborate across technical, business, and vendor teams.

• ServiceNow ITSM certification. (Preferred)

• Experience leading enterprise-scale, 24x7 operational support organizations. (Preferred)

• Experience implementing Problem Management and service reliability practices. (Preferred)

Skills you have:

• Technology Reliability- Clarify the reliability, resilience, monitoring, disaster recovery, and continuity outcomes the role owns.

• Incident Management - Align on the leader’s responsibility during high-severity incidents and recovery coordination.

• IT Service Management - Confirm the maturity and scope of ITIL-based service strategy, delivery, and support expectations.

• Operational Excellence - Define expected improvements in operational risk, cost, efficiency, and measurable performance.

• Governance - Confirm governance forums, decision rights, controls, and cross-functional operating rhythms.

• Strategic Vision & Planning - Align the team’s near-term roadmap with enterprise technology priorities and business demand.

• Talent Development & Planning - Clarify people-leadership expectations, capability building, succession planning, and team development.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Technical Troubleshooting (NM), Strategic People Leadership (NM), Technology Reliability (NM), Operational Excellence (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Process Improvement, Customer Centricity (NM), Engineering Expertise & Practices, Escalation Tracking (NM), Change Adaptability (NM), Analytical Thinking (NM), IT Service Management (NM), Accountability (NM), Talent Development & Planning (NM), Incident Management (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Business Influence (NM), Governance Framework Design (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job:

The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.

• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.

• Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.

• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.

• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.

• Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.

• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.

• Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.

• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.

• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.

• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.

• Help prepare users for new technology deployments by assisting with training and communication of benefits.

• Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.

• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.

• Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.

• Travel may be required based on supported offices.

What You'll Bring to the Role:

• Bachelor’s degree in business or related field, or equivalent experience.

• Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.

• Experience coaching and training professionals.

• Technology support experience preferred.

• Ability to understand sales-focused software technology and its benefits.

• Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool

• Ability to build and maintain relationships.

• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)

• Demonstrated ability to lead and facilitate groups of people.

Skills You Have:

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Consulting: Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Customer Support: Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints efficiently.

• Operational Excellence: Focuses on lowering operational risks, running costs, and increasing revenues by identifying, designing, and implementing efficient and effective operational processes and systems that drive performance improvement and achieve business goals.

• Prioritization: Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

• Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Consulting (NM), Stakeholder Relationship (NM), Prioritization (NM), Adaptive Communication (NM), Operational Excellence (NM), Customer Support (NM), Customer Centricity (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

At Northwestern Mutual, our cybersecurity team is focused on protecting our clients, advisors, and business platforms through innovative detection and automation capabilities. As a Detection & Automation Engineer III, you will play a key role in enhancing our ability to identify, investigate, and respond to cybersecurity threats across cloud, identity, endpoint, database, and application environments.

This position blends DevOps, detection engineering, SIEM administration, telemetry engineering, and data integration to improve security visibility and strengthen our threat detection program. You'll work closely with cybersecurity, infrastructure, cloud, and application teams to build scalable detection capabilities, onboard critical security telemetry, and drive continuous improvements across our security operations ecosystem.

What You'll Do:

• Design, develop, test, and maintain advanced threat detections across a variety of security platforms and data sources.

• Enhance detection coverage by identifying telemetry gaps and partnering with stakeholders to improve visibility across the environment.

• Administer and optimize Splunk Enterprise Security, including ES frameworks, data models, reporting, dashboards, and search performance.

• Troubleshoot and resolve security data ingestion, field extraction, parsing, normalization, and performance issues.

• Partner with technology teams to onboard new security data sources and validate telemetry quality.

• Develop and maintain security logging standards, monitoring controls, and data quality processes.

• Design monitoring capabilities for enterprise databases and business-critical applications, focusing on privileged access, authentication activity, anomalous behavior, and sensitive data access.

• Contribute to Detection-as-Code initiatives through version control, automated testing, CI/CD pipelines, and reusable detection frameworks.

• Track and improve key metrics including detection coverage, alert fidelity, telemetry health, and operational effectiveness.

• Drive continuous improvement efforts that reduce false positives, improve detection accuracy, and streamline security operations.

• Provide technical leadership, mentor junior engineers, and contribute to architectural and engineering best practices.

What You'll Bring to the Role:

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.

• 2+ years of experience in cybersecurity, detection engineering, security operations, SIEM engineering, or related disciplines.

• Hands-on experience developing and maintaining threat detections within Splunk Enterprise Security or comparable SIEM platforms.

• Strong understanding of security monitoring, log management, telemetry engineering, and threat detection methodologies.

• Experience working with cloud platforms, identity systems, endpoint security technologies, applications, databases, and enterprise infrastructure.

• Knowledge of security frameworks, including MITRE ATT&CK, and their application to threat detection strategies.

• Experience onboarding, normalizing, and validating security data from multiple sources.

• Familiarity with scripting or automation technologies such as Python, PowerShell, or similar languages.

• Experience with source control platforms, automated testing, and CI/CD pipelines.

• Strong troubleshooting, analytical, and problem-solving skills with the ability to identify complex security issues and implement scalable solutions.

• Excellent communication and collaboration skills with the ability to work effectively across technical and business teams.

Preferred Qualifications

• Experience with Splunk Enterprise and/or Cribl Stream.

• Experience supporting cybersecurity monitoring and logging requirements within regulated environments.

• Background in database administration, enterprise data engineering, or large-scale telemetry architectures.

• Experience implementing Detection-as-Code methodologies and security automation solutions.

• Knowledge of audit logging standards, security monitoring controls, and modern security observability practices.

• Relevant industry certifications such as Splunk Core Certified Power User, Splunk Enterprise Certified Administrator, GIAC, CISSP, GCIA, GCIH, or equivalent.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Security Monitoring & Defense (NM), Risk Management (NM), Cloud Security (NM), Cyber Threat Intelligence (NM), Cloud & IT Infrastructure, Application Performance & Maintenance (NM), Collaborative Partnership & Planning (NM), Detection Engineering (NM), Professional Curiosity (NM) - Advanced (Inactive), Customer Centricity (NM), Coaching & Mentoring (NM), Engineering Expertise & Practices, Emerging Technology Evaluation (NM), Technical Issue Triage (NM), Analytical Thinking (NM), Attack Method Countermeasures, Software Development (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM), Scripting & Integration (NM), Security Practices

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

In support of Strategic Planning Strategies’ subscribers and their high-net-worth clients, the Wealth Planning Analyst will be a dedicated resource and member of the client-facing Sophisticated Planning Strategies team. Acting in a specialist capacity, the role entails utilizing advanced planning knowledge in the U/HNW space, including strong high-net-worth planning expertise and advanced insurance planning knowledge; providing top-tier, highly customized financial planning and insurance strategies and expertise to advisors and their valued prospects and clients. The role will support SPS’s expanded insurance services and requires the ability to evaluate and integrate sophisticated insurance solutions within a client’s broader estate, tax, business succession, executive compensation, and wealth planning objectives. The Wealth Planning Analyst regularly collaborates with other financial professionals (i.e., Attorney, CPA) within the SPS team on opportunities to solve for the complex needs of our advisors’ clients. Key elements of success in the role include strong consultative and communication skills, advanced HNW and insurance planning acumen, and the ability to work well in a team environment.

What You'll Do:

• Collaboration with team members and Private Client Group advisors to build financial plans with an emphasis on estate planning, business succession, tax optimization, executive compensation, risk mitigation, and advanced insurance planning strategies.

• Provide in-depth case consultation, review of legal, tax, financial, and insurance documentation, as well as integrated strategy design.

• Analyze clients’ current financial situation and model recommended advanced planning concepts, including sophisticated life insurance strategies, utilizing internal and external software.

• Regularly present strategies and solutions to advisors and their clients; applying strong influencing skills to enable client decision making and implementation.

• Build and leverage relationships with internal stakeholders to address unique client circumstances to ensure appropriate and timely delivery of financial recommendations.

• Exhibit empathy and emotional intelligence to understand and address client concerns effectively.

• Ensure timely responses to client inquiries and issues, demonstrating a strong commitment to client satisfaction.

What You'll Bring to the Role:

• Bachelor’s degree, preferably in Business, Financial Planning, Finance, Economics or Accounting.

• Minimum of eight years of financial planning experience, with strong High-Net-Worth planning knowledge and experience highly desired.

• CERTIFIED FINANCIAL PLANNER™ designation required.

• Series 6 or 7 required or obtained within the first 180 days of hire.

• State of residence insurance license required or obtained within first 180 days of hire.

• Proven experience in developing comprehensive financial plans and effectively presenting tailored recommendations to clients.

• Strong knowledge of life insurance products and advanced insurance planning solutions, including the ability to assess how insurance strategies integrate with HNW estate, tax, business succession, executive compensation, and wealth transfer objectives, required. Knowledge of Northwestern Mutual products is preferred.

• Strong consultative, communication, and analytical skills.

• Demonstrated advanced planning knowledge across tax optimization, estate and legacy planning, business succession and exit planning, and insurance-based planning for HNW and ultra-high-net-worth clients; willingness to continue deepening expertise as SPS expands its insurance services.

• Strong interpersonal skills and ability to effectively collaborate with colleagues, clients, and stakeholders from various backgrounds and with different communication styles.

• Outstanding written and verbal communication skills with a client-oriented approach to articulate complex financial information and concepts to clients with varying levels of financial literacy.

• Proven ability to develop trusting relationships with financial advisors and colleagues.

• Advanced skills with financial planning software and/or excel desired.

• Exhibit a team player and growth mindset

Skills You Have:

• Adaptive Communication - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Attention to Detail - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Customer Centricity - Translates customer feedback, needs, and pain points into requirements and insights that guide the design and continuous improvement of solutions, services, processes, and experiences. Evaluates outcomes against defined customer and business measures and adjusts approaches based on evidence.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Analytical Thinking (NM), Learning Agility & Critical Thinking (NM), Attention to Detail (NM), Root Cause Analysis (NM), Investment Products (NM), Adaptive Communication (NM), Customer Centricity (NM), Insurance Products (NM), Interpersonal & Organizational Effectiveness (NM), Field Advocacy (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Assistant Director of Sourcing & Procurement is a trusted advisor responsible for strategic sourcing, procurement services, vendor management, market insights and supporting vendor initiatives for technical professional services and labor. The role develops business and vendor strategies, leads complex negotiations, advances enterprise vendor-management practices, and supports regulatory and compliance requirements.

What You'll Do:

• Partner with senior leaders and enterprise teams to establish vendor strategies, goals, and execution plans for critical, high-risk, and strategic relationships.

• Advise executive relationship owners on using strategic vendors to achieve innovation, efficiency, and sound financial management.

• Identify sourcing opportunities across strategic vendor relationships and anticipated enterprise needs.

• Lead sophisticated, sensitive and technology focused contract negotiations

• Lead cross-departmental projects while managing scope, risk, business value, schedules, and budgets.

• Research vendor-management trends and help ensure applicable regulatory and compliance expectations are addressed.

• Recommend and implement significant process, workflow, organizational, and system improvements.

• Provide leadership and mentoring to vendor managers throughout the vendor-management lifecycle.

What You'll Bring:

• Bachelor's degree in Business, Information Technology, Legal, or a related field preferred, or an equivalent combination of education and experience.

• Minimum eight years of leadership experience in financial services, preferably involving sourcing, vendor management, or strategic vendor negotiations.

• Preferable technical acumen related to the delivery of infrastructure and software services

• Ability to build influential relationships, communicate a vision, persuade varied audiences, and guide senior-leader decisions.

• Strong cross-functional leadership, financial analysis and modeling, research, analytical problem-solving, planning, and organizational skills.

• Experience with contract development and execution; MBA or JD preferred.

Position focus

• Cover a broad professional services and labor portfolio, including but not limited to infrastructure, cloud services, data, architecture and risk groups throughout business functions.

• Operate as a category manager, consultant, and project leader across multiple concurrent initiatives.

• Develop sound contracts in partnership with Legal, Risk, Privacy, and Security.

• Partner with IT leadership to connect technology roadmaps with contract strategy and market capabilities.

• Create concise executive-level PowerPoint stories that clearly frame issues and recommended direction.

• Potential to lead at least one direct report, with potential for future team growth.

Skills You'll Have:

• Strategic, consultative approach supported by data and market intelligence.

• Strong communication and comfort discussing technology with business partners.

• Ability to ask probing questions, guide stakeholders, and manage numerous priorities.

• Strong Excel, PowerPoint storytelling and executive communication.

• Software/Infrastructure-category/background experience is preferred, but related sourcing-category experience may be transferable.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Competitive Benchmarking (NM), Business Acumen (NM), Data Analytics (NM), Storytelling through Data (NM), Learning Agility & Critical Thinking (NM), Technical & Digital Acumen (NM), Customer Support (NM), Collaborative Partnership & Planning (NM), Business Automation (NM), Vendor Solutions (NM), Financial Acumen (NM), Project Management (NM), Interpersonal & Organizational Effectiveness (NM), Decision Making (NM), Continuous Improvement (NM), Vendor Management (NM), Compliance Risk Metrics (NM), Contract Administration (NM), Change Management (NM), Strategic & Systems Thinking (NM), Attention to Detail (NM), Financial Planning Methodology (NM), Operating Model Management (NM), Governance Framework Design (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

About the Job

Responsible for key deliverable development on strategic advisory engagements and initiatives. Takes point on gap assessments, financial analysis, and designing future state solutions. Serves as the primary day-to-day contact for delivery and execution partners and responsible for coordination of key delivery ceremonies.

What You’ll Do

· Assess and analyze core business processes across various business segments

· Make strategic recommendations to drive enhanced output and results for business processes

· Analyze and quantify financial impact of engagements and process improvements

· Build and deliver presentations for key findings and recommendations to partner organizations

· Partner with data resources to quantitatively assess and analyze how core business activities tie into strategic direction and how they provide a competitive advantage for Northwestern Mutual

· Run delivery ceremonies (e.g. stand-ups, design sessions, client workshops, readouts)

· Identify and escalate blockers and risks to engagements to appropriate parties

· Summarize engagement deliverables for socialization as needed

· Design and conduct stakeholder interviews to quickly acclimate to new organizations, and identify areas of opportunity

· Identify best practices across Northwestern Mutual and industry standards

· Build relationship with decision makers in partnership organizations

· Partner with project management to ensure deliverable timelines are being met

· Participate in internal team activities to help share knowledge, research, and best practices

· Participate in stand-ups and project management cadences to help drive initiatives forward

What You’ll Bring to the Role

· 5-10 years recently in client-facing consulting roles or equivalent experience leading projects and initiatives

· 3-5 years of experience delivering strategy and or management consulting

· Proficient in data analysis and ROI modelling

· Strong experience in Microsoft PowerPoint and Excel, proficient in quickly creating board-level presentations.

· Experience delivering key process improvement concepts (e.g. Lean Six Sigma)

· Ability to quickly learn new concepts or business strategies

· Ability to research and understand nuances of insurance segments

· Comfort with Executive-level storytelling and presentations

· Strong organizational skills; able to handle competing demands, and work under tight deadlines and short timeframes.

· Demonstrated organizational agility to work across organizational boundaries, influence, and collaborate with all levels on solutions that benefit the organization.

· Proven skills in dealing with ambiguity and paradox, and leading change.

· Facilitation and team building skills; ability to play an active, operational and communicative role.

Skills You Have

• Cross Functional Partnering & Planning: Builds alignment across functions, clarifies dependencies and ownership, and converts shared priorities into coordinated plans.

• Vision Setting: Defines a clear future state, frames strategic choices, and creates alignment around outcomes, priorities, and measures of success.

• Program Management: Structures complex initiatives, manages milestones, risks, decisions, and interdependencies, and sustains delivery against intended outcomes.

• Analytical Thinking: Synthesizes quantitative and qualitative evidence, tests assumptions, identifies patterns, and develops practical, defensible recommendations.

• Customer, Market & Ecosystem Knowledge: Connects customer needs, market dynamics, competitors, partners, and ecosystem signals to enterprise choices and strategic recommendations.

• Industry Knowledge: Applies a strong understanding of Northwestern Mutual, the financial services industry, operating environment, and relevant business constraints to shape credible advice.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Customer, Market & Ecosystem Knowledge (NM), Collaborative Partnership & Planning (NM), Program Management (NM), Analytical Thinking (NM), Industry Knowledge (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual is seeking an Assistant Director, Technology Expense Optimization to help shape how we invest in and simplify technology—balancing cost discipline with innovation and long‑term value. In this role, you will partner with Technology, Finance, Sourcing & Procurement, and business leaders to drive transparency, efficiency, and reinvestment across our technology portfolio. You’ll lead high‑impact initiatives, turn data into insight, and influence decisions that directly apply to transformation and strategic priorities. This is a great opportunity for a finance‑savvy, business‑minded leader who understands technology and enjoys working across teams to deliver measurable results.

Primary Duties & Responsibilities

Help Drive Technology Expense Strategy

• Lead key components of Northwestern Mutual’s technology expense optimization strategy

• Help shape multi‑year plans that balance run‑the‑business costs with growth and transformation investments

• Translate strategy into actionable plans, targets, and outcomes

Deliver Financial Insight & Transparency

• Analyze and manage technology spend across labor, vendors, software, cloud, and infrastructure

• Identify cost drivers, optimization opportunities, and trade‑offs

• Develop clear, executive‑ready insights to support decision‑making

Optimize Technology & Vendors

• Partner with Technology leaders to optimize application portfolios, cloud usage, and platform investments

• Support vendor negotiations, renewals, and rationalization efforts in partnership with Procurement and Legal

• Help drive demand management and cost‑avoidance initiatives

Influence Across the Enterprise

• Serve as a trusted advisor to Technology and Finance leaders

• Lead discussions that align cost objectives with delivery outcomes

• Prepare recommendations and materials for senior leadership audiences

Lead and Develop Talent

• Lead and mentor team members contributing to expense optimization outcomes

• Establish repeatable tools, analytics, and ways of working

• Build strong financial and business acumen across the team

What Success Looks Like

• Measurable technology cost out as opposed to cost avoidance

• Improved visibility, predictability, and confidence in technology spend

• Strong partnership feedback from Technology and Finance stakeholders

• Clear, credible executive recommendations that drive action

• Development of scalable, repeatable optimization capabilities

Qualifications

Required Qualifications

• Bachelor’s degree in Business, Technology, or a related field

• 6–12 years of relevant experience in technology, business, strategy, or consulting

• Experience managing or influencing large, complex workstreams

• Strong analysis, storytelling, and executive communication skills

• Ability to influence across teams and levels without direct authority

Preferred Qualifications

• Background in large, complex enterprise environments

• Vendor management, sourcing, or contract optimization experience

• Familiarity with cloud cost management and application portfolio optimization

Skills You Have

• Accountability: Takes ownership of commitments, decisions, and outcomes; establishes clear expectations and follows work through to measurable results.

• Cross-Functional Partnering & Planning: Builds productive partnerships across functions, aligns competing priorities, clarifies ownership, and coordinates work toward shared goals.

• Problem Solving: Defines complex problems, identifies root causes, evaluates practical alternatives, and implements solutions that consider financial, operational, and technology needs.

• Critical Thinking: Examines information from multiple perspectives, challenges assumptions, identifies risks and dependencies, and uses evidence to make sound recommendations.

• Situational Awareness & Contextual Judgment: Understands the broader business environment, recognizes factors that may not be explicitly stated, and adjusts approach based on the audience, timing, and stakeholder dynamics.

• Business Influence: Establishes credibility, communicates a compelling point of view, and influences decisions across teams and levels without relying on direct authority.

• Negotiation & Managing Objections: Navigates challenging conversations, surfaces underlying concerns, and works toward practical outcomes that balance financial value, technology needs, and business priorities.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions.

Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces new technology, and educates clients and field partners on digital/self-service capabilities—helping strengthen relationships and support client retention.

Primary Duties & Responsibilities:

• Provide consultative service to clients and advisors on a variety of investment concepts

• Act as a point of expertise on multiple areas: mutual fund trading, brokerage account servicing, cost basis, and tax reporting

• Participate in opportunities to apply industry knowledge while gaining exposure to complex problems and building upon critical thinking skills

• Collaborate regularly with department leads and NM Wealth business partners to drive product enhancements

• Work in a dynamic setting to continuously learn new concepts and help others navigate change in the industry

• Serve as a primary point of contact for NM Investment home office assigned clients, addressing inquiries regarding investment accounts and products.

• Analyze, input, and review investment transactions, including trade executions, transfers, and account maintenance, while ensuring accuracy and compliance.

• Stay up-to-date on industry trends, investment products, and regulatory requirements to provide knowledgeable support to clients and internal stakeholders.

Qualifications

• FINRA Series 6 or 7 and 63-equivalent licenses (65 or 66)

• Associates degree in business or related field or equivalent combination of education and experience

• Minimum of 3 years related financial services experience with advanced customer service, written, and verbal communication skills

• An intermediate understanding of tax implications related to investments

• A strong desire to continuously learn and improve

• Strong problem-solving and scenario-evaluation skills with an ability to provide solution

Skills You Have

• Customer Support (NM): Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; uses customer intelligence to solve problems, support informed decisions, communicate with customers and the field, and resolve complaints efficiently.

• Root Cause Analysis & Decision Quality (NM): Applies problem-solving methods to identify the fundamental causes of issues and makes timely, data-driven decisions by evaluating success factors, customer risks, business requirements, and value.

• Analytical Thinking (NM): Organizes and compares information to identify complex underlying issues through quantitative data and analysis; considers multiple perspectives and consistently seeks process improvements.

• Data Security (NM): Protects customer privacy and confidentiality, maintains appropriate access to private data, and follows applicable legal and regulatory requirements for data management.

• Client Advocacy (NM): Translates customer issues and pain points into requirements, represents clients’ best interests, and communicates client feedback to product teams and relevant stakeholders.

• Investment Products (NM): Applies knowledge of investment products, financial markets, investment concepts, and related regulations while considering customer needs, market trends, and cross-functional partnerships.

• Compliance (NM): Applies organizational standards, policies, processes, and procedures to ensure regulatory requirements are met and compliance is maintained.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Financial Services Industry Acumen (NM), Escalation Management (NM), Customer Support (NM), Information Protection (NM), Policy & Procedure Management (NM), Investment Products (NM), Insurance Products (NM), Prioritization (NM), Field Relations (NM), Tax Awareness (NM), Change Adaptability (NM), Case Management (NM), Analytical Thinking (NM), Regulatory Compliance (NM), Attention to Detail (NM), Adaptive Communication (NM), Root Cause Analysis (NM), Quality Acumen (NM), Teamwork (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Responsible for the enhancement and development of our Field Martech stack, with a special focus on platforms that support our social media efforts. Responsible for the success of these capabilities (either an in-house solution or a vendor-hosted tool) along with driving requirements of new tools and enhancements to existing tools, such as web, social, and events. A trusted partner that works cross-functionally across the organization building strong relationships with Marketing, Product, and Engineering to advance core projects and initiatives.

What You'll Do:

• Lead, maintain, troubleshoot and evolve our social media platform, supported by our current vendor - Sprinklr.

• Help define what the future field MarTech roadmap needs to be by interviewing stakeholders and integrating into the enterprise roadmap.

• Gather technical requirements and deliver requirements to our implementation teams, develop user stories, define testing criteria, and partner with business stakeholders on UAT testing.

• Build and manage relationships with internal stakeholders to support the use and promotion of our marketing tools and lead multiple vendor partnerships.

• Monitor, review, and recommend marketing technology stacks for enhanced field engagement and track overall field usage.

• Work across marketing, product, and engineering to develop a best-in-class MarTech stack, technical strategy and field MarTech roadmap. Evaluate and align the marketing technology stack to the sales funnel and identify gaps and redundancies.

• Stay ahead of technology trends and industry best practices, have a growth mindset to educate yourself, and influence others to seek best-in-class solutions to solve business challenges.

• Partner with other business and technology strategists to develop use cases to define business needs and identify opportunities for improvement or increased adoption.

• Partner with enterprise stakeholders including legal, privacy, internal business and technology strategists who drive our Field MarTech relationships and third-party marketing and advertising agencies.

What You'll Bring to the Role:

• Bachelor's degree in business, marketing, technology, or related field.

• Minimum of 6 years’ experience supporting or executing marketing technology solutions.

• A strong understanding of business-to-consumer marketing practices, digital marketing, and customer online experience.

• Knowledge of web and mobile technologies and familiarity with how the digital ecosystem is evolving.

• Knowledge or experience with any of the following a plus: social media platforms (Sprinklr, Hearsay Social), event management platforms (cVent), web analytics (google analytics, Abobe), SEO, Local Listings Management, website CRM systems, or front-end web development languages (html, javascript, css).

• Outstanding communicator and comfortable interacting with a diverse group of technical and non-technical people.

• Organized with ability to handle multiple projects with limited supervision.

• Excellent attention to detail.

• Demonstrated ability to solve complex problems using in-depth analysis and best practices to develop new perspectives on existing solutions or create new, inventive and enduring solutions.

Skills You'll Have:

• Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.

• Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes

• Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Principal, Talent Planning & Design leads the end-to-end design and continuous evolution of integrated workforce and talent ecosystem that help the enterprise anticipate future talent needs, understand talent supply, build critical skills, strengthen leadership pipelines and enable employee growth. The role connects Strategic Workforce Planning, skills, talent review, succession and career development to improve decisions about workforce capacity, talent readiness, development priorities and succession risk while creating clearer pathways for employees to grow and contribute.

This leader translates workforce and talent insights into practical, scalable processes, decision frameworks, governance, user experiences and enabling requirements that improve decisions about workforce capacity, skills, talent readiness, development priorities and succession risk.

Working across Talent, Finance, Technology, HR Technology, Talent Analytics, HR Business Partners and business leadership, the role translates complex workforce and talent needs into scalable, user-centered processes, decision frameworks and experiences. This is not a technology configuration role; its enduring purpose is to turn workforce insights into practical talent and workforce actions that strengthen organizational readiness.

Key outcomes driven by this role

• An integrated skills intelligence and workforce planning ecosystem in which internal and external talent-market signals inform scenario modeling, workforce investment decisions, and build, buy, borrow, redeploy and automate strategies.

• A clear, scalable Strategic Workforce Planning process and experience that supports enterprise strategy, operating and financial planning, scenario decisions and workforce investment tradeoffs.

• Modernized talent review and succession practices that use workforce demand, talent supply and skills data to improve visibility to critical roles, talent readiness, pipeline depth, development priorities and emerging talent risks.

• A skills-based talent experience that embeds skills into workforce planning, talent decisions, career growth and development, with measurable adoption by employees, leaders and HR.

• Career and development experiences that help employees explore opportunities, build relevant skills, create meaningful development plans and make progress in the flow of work.

• Consistent, data-informed and user-centered decisions supported by fit-for-purpose technology, clear governance, defined ownership and continuous improvement.

Primary Responsibilities

Strategic Workforce Planning

• Partner with Strategic Workforce Planning to design and continuously improve the processes, experiences, and enabling capabilities through which the enterprise SWP strategy is executed, connecting business strategy, operating plans, financial planning, workforce demand, talent supply, skills, capacity, cost, location, and timing.

• Translate workforce planning needs into practical process designs, planning activities, decision points, user journeys, governance routines, data and reporting requirements, and adoption plans.

• Design scenario-planning approaches and experience that enables leaders to assess workforce gaps and evaluate investment tradeoffs, including potential build, buy, borrow, redeploy, or automate actions.

Integrated Talent and Succession Planning

• Design how workforce demand, talent supply, skills, talent review, succession, and development practices work together to support enterprise talent decisions.

• Lead the design and continuous improvement of talent review, calibration, and succession processes, including approaches for identifying critical roles, evaluating readiness, assessing succession coverage (talent pools), and identifying talent risks.

• Translate succession insights into enterprise risk visibility, including critical role coverage, depth of successor pools, readiness gaps, mobility constraints, and exposure in business-critical leadership roles.

Skills, Career, and Development Experience Design

• Lead the integration and continuous evolution of skills across workforce planning and talent experiences, ensuring skills insights consistently inform talent decisions, career growth, internal mobility, and employee development.

• Lead the design and evolution of career and development experiences, including career exploration, career & development conversations, and visibility to internal opportunities.

• Translate employee and leader needs into requirements for enabling capabilities such as personalized learning suggestions, development plans, career navigation, opportunity marketplaces, gigs, internal networking, and other skills-enabled recommendations.

• Create mechanisms to identify, track, and activate enterprise talent across business units, ensuring high-potential and succession-critical talent is visible beyond current reporting lines.

Process, Experience, and Technology Enablement

• Apply user-centered design methods to understand business, employee, leader, and HR needs and translate them into scalable processes, decision frameworks, user experiences, and supporting resources.

• Partner with HR Engineering, HR Technology, Business Finance, and Strategic Workforce Planning teams to define business requirements & priorities, data needs & reporting expectations that informs decisions, and experience considerations needed to design SWP and talent solutions.

• Develop enablement, guidance, and adoption approaches that help users understand new processes and capabilities, incorporate them into their work, and apply them consistently.

Governance, Measurement, and Enterprise Partnership

• Establish governance models that clarify enterprise standards, ownership, decision rights, cross-functional handoffs, operating rhythms, and approaches for managing exceptions.

• Define success measures and use workforce data, experience insights, stakeholder feedback, and adoption indicators to identify friction, improve processes, and inform future design priorities.

• Facilitate cross-functional discovery and decision-making, advise senior stakeholders, and communicate complex workforce and talent concepts clearly across executive, business, HR, and technical audiences.

What Experience You'll Bring:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Finance, Strategy, Design, or a related field required; advanced degree preferred.

• 10+ years of experience in Strategic Workforce Planning, workforce strategy, talent management, succession, career development, skills strategy, organizational effectiveness, talent management experience design, HR or Talent consulting or related disciplines.

• Depth of experience in Strategic Workforce Planning, including scenario planning, talent demand and supply, workforce economics, skills-based planning, workforce strategy or labor investment decisions.

• Demonstrated experience in integrating talent review, succession planning, career development and skills-based talent practices with workforce data and planning insights, rather than managing them as separate processes.

• Demonstrated experience designing and evolving enterprise talent, workforce, organizational effectiveness, or planning solutions that are practical, scalable, user-centered, and connected to business outcomes.

• Experience translating business and user needs into requirements, use cases, process designs, governance models, data and reporting needs, adoption plans, and technology-enabled solutions.

• Experience partnering across Talent, Finance, Technology, HR Business Partners, Talent Analytics, HR Technology, and business stakeholder groups.

• Experience working in technology-enabled planning or talent environments preferred; familiarity with Strategic Workforce Planning platforms and HRIS technology is helpful but not required, and hands-on system configuration experience is not required.

#LI-Remote, #LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Literacy (NM), Talent Strategy (NM), Customer, Market & Ecosystem Knowledge (NM), Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Human-Centered Solution Design (NM), Workforce Planning (NM), Customer Centricity (NM), Facilitation (NM), Prioritization (NM), Continuous Improvement (NM), Analytical Thinking (NM), Process Design & Implementation (NM), HR Practices Acumen (NM), Stakeholder Relationship (NM), Change Management (NM), Client Engagement & Influence (NM), Strategic & Systems Thinking (NM), Cross-Functional Partnerships, Adaptive Communication (NM), Executive Presence (NM), Talent Planning, Change Implementation, Industry Knowledge (NM), Business Influence (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Provide professional actuarial advice/services critical to development, implementation and maintenance of the Company's insurance, disability, annuity, and long-term care products. The Actuarial Department develops appropriate premiums, dividends, reserves, and surplus requirements by analyzing mortality, morbidity, persistency, investment and expense experience, striving to maintain equity and consistency among all policy owner underwriting classes, while safeguarding the Company's long term financial strength. Perform/supervise actuarial work required to advise on matters related to product pricing, dividend setting, reserve levels, mortality/morbidity issues, and field compensation. Additionally, strive to keep current on actuarial techniques, and on laws and regulations pertinent to your area of expertise; provide guidance to others within your assigned field of expertise.

What You'll Do:

The following areas are examples of teams that could have roles available for the right candidate. While each role has its own various duties and responsibilities, each would provide opportunities for candidates to stretch into new areas and fields of expertise based on interests and long-term development objectives.

• Life Insurance Pricing: Uphold Northwestern Mutual’s industry-leading life insurance product line. This role includes new product design and pricing, implementation of evolving regulations, and management of inforce policies, all while ensuring equity across all life insurance policyowners.

• Long-Term Care Insurance Pricing: Implement and maintain products that offer a long-term care insurance benefit. This role works with innovations in the long-term care product suite, including death benefit acceleration riders and our new life/long-term care hybrid insurance product, Long-Term Advantage.

• Valuation: Perform Principle Based Reserve (PBR) calculations, analysis, and reporting. Investigate assumptions used; work with model development team to implement regulatory changes in modeled reserves; present results to senior management. As new products fall under a principle based framework, work with team to develop new process and calculations.

• Modeling: Design enhancements or new features for Northwestern Mutual’s in-house models used for pricing, cashflow testing, reserving, and corporate projections while working closely with model users. This role offers candidates a variety of experiences with our product suite and company financials and a high degree of flexibility to direct which projects best suit their interests.

What Experience You'll Bring:

• Attainment of Fellow of the Society of Actuaries (FSA) designation.

• A minimum of five years proven actuarial experience.

• Strong communication skills.

• A high degree of expertise in one or more areas of Department activities.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Risk Management (NM), Risk Evaluation (NM), Storytelling through Data (NM), Data Analytics (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Customer Centricity (NM), Process Improvement, Insurance Products (NM), Statutes & Regulation, Analytical Thinking (NM), Collaborative Negotiation (NM), Insurance Finance & Actuarial Acumen (NM), Strategic & Systems Thinking (NM), Attention to Detail (NM), Organizational & Political Savvy, Adaptive Communication (NM), Actuarial Modeling (NM), Scenario Planning (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Deliver a personalized client experience while supporting Financial Representatives and clients with investment-related questions, transactions, and servicing needs. In this call center role, you’ll take ownership of complex inquiries, research solutions, resolve escalations, and help clients navigate products, services, and digital capabilities. You’ll also partner with colleagues and the field, support others through change, and coach or train team members as needed.

What You’ll Do

• Deliver personalized service by answering questions, explaining servicing options, and helping clients with their products and services.

• Resolve basic and intermediate inquiries and transactions with expert proficiency in a registered area, while also handling complex work.

• Research complex problems, identify root causes and deviations from established procedures, evaluate potential solutions, and resolve escalations.

• Take ownership of calls and transactions, anticipating future needs to reduce repeat calls and unnecessary transfers.

• De-escalate challenging situations and guide clients through complex or unique inquiries.

• Support client retention, recognize opportunities for Financial Representatives to strengthen existing relationships, and refer clients back to the field for follow-up when appropriate.

• Serve as a trusted advocate for Financial Representatives, partnering with them to meet client needs and build lasting client relationships.

• Educate clients and the field on website features and self-service capabilities, helping them confidently adopt new technology.

• Understand how systems connect to processes and outcomes, explain system capabilities and limitations, and recognize the risks and client or policy impacts of transactions.

• Help others adapt to changing environments, technologies, and ways of working.

• Work effectively in unstructured teams and situations while maintaining a professional, client-focused approach.

• Handle phone and transactional responsibilities in accordance with strict confidentiality and privacy standards.

• Coach, mentor, or train others as needed.

What You’ll Bring to the Role

• An associate degree in business or a related field, or an equivalent combination of education and experience.

• At least four years of related customer service experience with demonstrated customer service skills.

• Expert knowledge of investment or income products or markets, such as VA, VL, VUL, Retirement, and Business markets.

• An expert understanding of tax implications.

• Advanced written and verbal communication skills.

• The ability to manage a high volume of calls and cases, balance multiple responsibilities, and maintain a high degree of accuracy.

• Strong organizational skills and the ability to prioritize competing tasks.

• A commitment to continuous learning and improvement.

• Strong problem-solving skills and the ability to identify and explain available options.

• Demonstrated computer experience, solid keyboarding skills, and proficiency with current software packages.

Skills You Have

• Adaptive Communication: Explain complex information clearly and tailor your approach to clients, Financial Representatives, and internal partners.

• Case Management: Take ownership of cases, coordinate handoffs, communicate updates, and follow through on outstanding requirements.

• Compliance: Apply relevant standards, policies, and procedures while recognizing when additional guidance or escalation is needed.

• Customer Support: Understand client needs, organize relevant information, and resolve inquiries with patience, accuracy, and care.

• Escalation Management: Navigate challenging situations, involve the appropriate partners, and communicate clearly throughout resolution.

• Investment Products: Apply investment-product knowledge to servicing questions and transactions within your authorized scope.

• Root Cause Analysis & Decision Quality: Investigate underlying issues, evaluate available information and risks, and identify appropriate solutions.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Financial Services Industry Acumen (NM), Escalation Management (NM), Customer Support (NM), Information Protection (NM), Policy & Procedure Management (NM), Investment Products (NM), Insurance Products (NM), Field Relations (NM), Prioritization (NM), Change Adaptability (NM), Tax Awareness (NM), Case Management (NM), Analytical Thinking (NM), Regulatory Compliance (NM), Attention to Detail (NM), Adaptive Communication (NM), Root Cause Analysis (NM), Quality Acumen (NM), Teamwork (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

• Under the direction of senior staff, creates and executes communication strategies and tactics to elevate the reputation and business opportunities of Northwestern Mutual and its financial advisors and offices.

• Builds external understanding and support of Northwestern Mutual through proactive media outreach with local, regional, trade and national outlets. Cultivates meaningful relationships with media and advisors, helping to ensure successful outcomes over time.

• Creates and distributes compelling media materials, including messaging documents, pitches, news releases, and media alerts.

• Develops and deploys thought-provoking multimedia thought leadership content for use on social media, websites and newsletters. Serves in a client-facing role and responds in a timely and effective manner to inquiries and needs from Northwestern Mutual advisors and their teams.

• Manages inbound inquiries to the Northwestern Mutual general media line, and reports on media activity to leadership.

What You’ll Bring To The Role

• At least 2-3 years of dynamic experience in professional communication, public relations, organizational communications, marketing, training, or related communication field.

• Bachelor’s degree in communication, journalism, public relations, or social sciences.

• Proactive professional who can build rapport with business partners and colleagues, provide counsel, and develop productive working relationships at all levels.

• Curiosity and versatility to learn about and work with a variety of business areas and topics.

• Strong presentation, writing, and analytical skills.

• Excellent people skills with the ability to manage relationships and communicate effectively by phone, email, and in person.

• Firm understanding of the news cycle, the news media landscape, and what makes a story newsworthy.

• Ability to solve problems on behalf of PR clients.

• Solid experience using digital and social media and experience in content creation.

• Strong understanding of PR metrics and analysis."

Skills You Have

• Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Content Management: Ensures content is healthy, accessible, functional and clear to both end-users and internal audience.

• Media Writing: Crafts and edits compelling and newsworthy stories, including press releases and social media posts, to effectively disseminate messages and tell stories that engage target audiences. Communicates effectively with external audiences and media partners using persuasive language to ensure clarity and conciseness in all forms of written communication

• Public Relations: Applies knowledge of organizational practices and considerations for communicating in the public arena, from community to global public relations (PR). Cultivates and maintains professional relationships with key media contacts and effectively leverages those relationships to achieve strategic communication goals through press releases, social media, and appropriate business information sharing.

• Thought Leadership: Provides innovative ideas, strategic insights, and visionary guidance in a particular domain or area of expertise and communicating them effectively.

• Writing and Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; Has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Decision Making (NM), Content Management (NM), Content Development (NM), Collaborative Partnership & Planning (NM), Public Relations (NM), Strategic & Systems Thinking (NM), Media Writing (NM), Attention to Detail (NM), Project Management (NM), Interpersonal & Organizational Effectiveness (NM), Research Communication (NM), Thought Partner (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

What you will do:

At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. This role sits within the Career Distribution (CD), which is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves.

This role resides in Field Shared Services as part of the Wealth Operations team. Wealth Ops provides investment operational support to advisors and Network Office teams. The incumbent will play an important role delivering services for the investment client on-boarding (ICOB) program which is one of several ways the Wealth Ops team supports the field. As the ICOB service is in growth mode this provides an exciting opportunity to be part of the development and growth of this service offering!

How you will do it:

• Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high degree of accuracy.

• Track status of accounts in investment systems and contact contra-firms for transfer status.

• Apply critical thinking and good judgment to resolve requests or issues related to account transfers; determine when to elevate those requiring more advanced knowledge.

• Recommend and implement improvements to standard work and/or work processes.

• Mentor less experienced staff in technologies and standard work.

• Perform final quality checks for peers and more junior staff.

• Manage weekly calls with advisors and staff to provide account status updates or background information on in process work.

• Use basic investment knowledge to provide flexibility on standard work.

• With guidance, understand and apply special instructions that are outside of standards.

Bring Your Best! What this role needs:

• Bachelor’s degree in business, finance or related field

• Minimum of three years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services.

• At least 1 year of experience with investment operations activities such as new account opening or transfers.

• FINRA Series 7.

• Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency.

• Strong consultation, organizational and communication skills including ability to establish rapport.

• Strong analytical skills, problem solving, attention to detail and accuracy.

• Proven ability to make sound judgments and decisions when faced with ambiguous situations

• Strong mentoring/coaching skills and the ability to lead development and training of junior team members

Skills You Have:

• Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Customer Centricity - Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Financial Acumen - Applies the knowledge of financial statements, financial analysis, budgeting, forecasting, and financial modeling to ensure decisions are fiscally sound and responsible.

• Learning Agility & Critical Thinking - Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

#LI-HYBRID

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Create an environment that inspires others by blending a thorough knowledge of security processes and technology with company values to take appropriate actions that promote and maintain safety and security for all of our people and facilities. Staff a security desk post, patrol the campus, and provide security at Company dedicated events.

What You'll Do in the Role:

• Provide security related services to the Northwestern Mutual workforce, field and visitors in a way that demonstrates customer service, understanding, tact, confidentiality, and integrity.

• At the security desk, monitor video, access control, visitor management platform, radio, telephone and associated items to successfully fulfill position requirements.

• Audit security processes in partnership with the security control center.

• Support onsite special events in partnership with our Corporate Security & Special Events team.

• Assist in the response coordination to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process ID cards, and document activities using a variety of methods.

• Use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors. Serve as a first responder to emergency incidents.

• Using standard practices and good judgment, identify and respond to urgent situations to maintain safety for people and property.

• Use solid critical thinking, interpersonal, and communication skills to resolve issues effectively.

• Participate in continuous improvement of processes and services to develop your career and advance the team's capabilities.

What You'll Bring to the Role:

• High School Graduate or GED required.

• Minimum of two years’ experience in a corporate or professional environment that includes performance under demanding conditions.

• Excellent customer service in a professional environment.

• Experience using video management and access control systems.

• Proficiency in Microsoft suite of products.

• Able to work weekends and some holidays as part of the work schedule.

• Associate degree or 60 credits of post-secondary education from an accredited institution preferred.

• Current certification in Frist Aid/CPR/AED and bloodborne pathogen training preferred. Must be certified within the first 6 months of employment.

• Excellent written and verbal communication skills.

Skills You Have:

• Attention to Detail

• Customer Service Mindset

• Incident Response

• Physical Security

• Teamwork

• Technological Adaptability

#LI-Onsite

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Event Security Operations (NM), Teamwork (NM), Operational Functions (NM), Customer Service Mindset, Incident Response, Physical Security (NM), Attention to Detail (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Mason Street Advisors, LLC Overview

Mason Street Advisors, LLC (“MSA”) is a wholly-owned subsidiary of The Northwestern Mutual Life Insurance Company (“Northwestern Mutual”), and an investment adviser registered with the U.S. Securities and Exchange Commission. MSA-advised mutual funds are underlying investment options in certain Northwestern Mutual Wealth Management Company programs and Northwestern Mutual variable products.

As of June 30, 2026, MSA managed approximately $42.3 billion of client assets.

What You'll Do:

• Perform initial due diligence and provide recommendations of third-party asset managers following Mason Street Advisors’ (“MSA”) investment research process. This includes the qualitative review of the manager’s team, investment process, parent company and the quantitative analysis of performance characteristics, risk and factor attribution, as well as style consistency and adherence to the stated investment process. The due diligence process may include on-site visits of managers and attendance at industry conferences.

• Responsible for the ongoing monitoring of external investment managers, including performance attribution analysis and qualitative assessment of their investment team and process. This includes recommending the addition or removal of investment managers and identifying appropriate replacement managers when necessary.

• Assist in the management of the Active/Passive fund suite ($2.6 billion in AUM). Key member of the team that manages asset allocation strategy, strategic and tactical positioning, and fund selection parameters and process.

• Assist in trading functions, including the management of cash, for the Active/Passive fund suite and MSA’s operating account. Develop and maintain relationships with securities dealers, and acts as liaison with industry and regulatory organizations related to trading matters. Perform credit analysis on commercial paper issuers. Participate in the oversight of trading and brokerage practices of sub-advisers.

• Assist in MSA’s derivatives oversight and reporting functions. Assist in setting risk limits, conducting due diligence of the sub-advisers’ risk management processes, and monitoring the sub-advised portfolios’ derivatives risk exposures. Assist in overseeing and monitoring market, counterparty, liquidity, leverage, valuation, operational, and regulatory risks related to the use of derivatives, as well as regulatory matters and prospectus/SAI disclosures.

• Member of MSA’s Brokerage and Trading Committee, Proxy Voting and Corporate Actions Committee, the Derivatives Oversight Group, and the Pricing Committee (helping to ensure pricing policies and procedures are followed and fair value pricing is being applied in a prudent manner) on a rotating basis.

• Provide mutual fund board-facing investment research commentaries and content including written research reports, investment manager write-ups, portfolio attribution summaries, market and economic commentaries.

• Build and contribute to positive working relationships with leaders within MSA and Northwestern Mutual. Know internal and external customers and service providers. Take ownership and use sound judgment to resolve issues that may be complex and require research and follow-up. Provide complete, professional, high-quality verbal or written responses, as appropriate. Handle negative situations well, offer workable alternatives, and facilitate appropriate resolutions. Collaborate frequently with other departments.

• Assist in the preparation and presentation of materials for MSA’s Investment Committee, as well as MSA’s Board of Directors.

What You'll Bring to the Role:

Minimum Requirements:

• Bachelor’s degree

• Broad knowledge of markets, investments, economics, accounting, and financial tools, such as Bloomberg, Morningstar Direct, eVestment, Excel, etc.

• Strong working knowledge of current trends within the investment industry.

• Background in researching or recommending mutual funds, ETFs, SMAs for use within a portfolio.

• The ability to communicate effectively at all levels of the organization. This includes writing reports, memos, communications, as well as giving presentations to audiences of varying sizes.

Desirable Requirements:

• 10 years of relevant work experience in the investment industry to include experience performing investment research and/or evaluating investments or investment products as part of a portfolio.

• MBA degree and/or CFA designation

• Experience giving presentations in large and small group settings

Skills You Have:

• Investment Performance Reporting - Analyzes and interprets investment data to produce reports that communicate the performance of investments to clients or stakeholders by collecting and organizing data, calculating performance metrics, creating visual aids such as graphs and charts, and presenting the information in a clear and concise manner that is easily understandable to the intended audience. Makes recommendations for future investment strategies based on the analysis of the performance data.

• Research Methods - Conducts research utilizing various strategies, techniques and processes. Utilizes both qualitative and quantitative research methods in deriving meaning from datasets. Identifies and validates datasets for research and analysis.

• Data Collection & Analysis - Gathers, stores, accesses, and uses information collected via quantitative (e.g., surveys or usage data) or qualitative methods (e.g., interviews, focus groups, document analysis). Analyzes data to uncover patters and insights to inform business decisions.

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Research Methods (NM), Data Collection & Analysis (NM), Investment Performance Reporting (NM), Investment Research (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Northwestern Mutual Real Estate Investments, LLC (NMRE) is responsible for managing the real estate investments of Northwestern Mutual Life Insurance Company. Northwestern Mutual is one of the largest investors in commercial real estate in the U.S., with a diversified portfolio of commercial mortgage loans and equity investments across major markets and property types.

The Analyst, Commercial Real Estate Investments will join our San Francisco investment team and play an active role in evaluating and executing commercial real estate debt and equity investments throughout Northern California and the Pacific Northwest.

The role provides exposure to the full investment process, including sourcing, underwriting, due diligence, investment approval, and closing. The Analyst will work across a variety of property types and investment strategies, including stabilized assets and new development, providing an opportunity to build a broad foundation in institutional commercial real estate investing.

We are interested in candidates ranging from outstanding recent college graduates to professionals with several years of relevant experience.

What You'll Do

• Build and maintain financial models to evaluate prospective debt and equity investments, including property cash flows, investment returns, sensitivities, and capital structures.

• Underwrite new investment opportunities by analyzing property fundamentals, market conditions, sponsorship, business plans, financing structures, and investment risks.

• Participate in the evaluation and execution of investment opportunities from initial screening through underwriting, due diligence, investment approval, and closing.

• Prepare investment memoranda and presentations supporting investment recommendations and approval decisions.

• Assist with property-level due diligence, including the review of operating information, leases, market data, third-party reports, financing materials, and other transaction information.

• Collaborate with investment professionals, asset managers, legal counsel, borrowers, operating partners, brokers, consultants, and other transaction counterparties.

• Support loan ratings, equity valuations and appraisals, portfolio analysis, and other special projects.

• Develop knowledge of commercial real estate markets throughout Northern California and the Pacific Northwest.

• Travel periodically throughout the region for property inspections, market visits, and meetings with investment partners.

What Experience You'll Bring:

• Bachelor's degree with a strong academic record.

• Strong analytical, quantitative, and problem-solving skills.

• Proficiency with Microsoft Excel and an interest in financial modeling and investment analysis.

• Strong written and verbal communication skills.

• Intellectual curiosity, initiative, attention to detail, and a genuine interest in commercial real estate investing.

• Ability to take ownership of work, manage multiple priorities, and contribute effectively in a collaborative team environment.

• Employer immigration sponsorship is not available for this role.

Preferred Experience and Skills

• Previous experience or internships in commercial real estate, private equity, investment banking, lending, asset management, valuation, development, brokerage, or another relevant field.

• Coursework or experience in real estate, finance, accounting, economics, or related quantitative disciplines.

• Familiarity with commercial real estate valuation, accounting, capital markets, and investment analysis.

• Experience with Argus Enterprise or other real estate valuation or DCF modeling software.

Why This Role

This role offers the opportunity to work alongside experienced real estate investors on live transactions and gain exposure to both debt and equity investing across property types, investment strategies, and markets.

As part of a regional investment team, the Analyst will gain hands-on experience in financial modeling, property and market analysis, due diligence, investment decision-making, and transaction execution. The breadth of the role provides an opportunity to develop both technical skills and investment judgment while building a strong foundation for a long-term career in institutional commercial real estate investing.

Compensation Range:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for additional information pertaining to compensation and benefits.

Skills

Loan Pricing, Investment Portfolio Management, Financial Modeling, Investment Presentations, Mortgage Originations, Loan Servicing, Strategic Market Analysis, Appraisal Reviews, Investment Strategies, Supply Demand Analysis, Comparative Analysis, Customer Relationship Management (CRM), Property Valuations, Portfolio Optimization, Investment Communications (Inactive), Investment Risk Management, Real Estate Due Diligence, Client Development, Negotiation, Argus Modeling

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

As a member of the compliance team, you will build foundational knowledge of the regulatory environment, internal policies, and risk management practices that support the business. Working with more experienced team members, you will assist with compliance reviews, monitoring activities, issue tracking, reporting, and process improvements. This role also supports divisional projects while helping promote a strong culture of compliance.

What You'll Do:

• Assist with compliance reviews, monitoring activities, and routine testing to help evaluate adherence to internal policies, procedures, and applicable regulatory requirements.

• Support the documentation of observations, findings, and follow-up actions by preparing summaries, reports, and tracking materials.

• Review records, data, and supporting materials for accuracy, completeness, and consistency with established requirements.

• Respond to routine compliance-related questions and provide day-to-day support through shared team channels, including phone queues and email mailboxes.

• Assist with issue tracking, remediation follow-up, and coordination with business partners to support timely resolution of compliance matters.

• Contribute to projects by gathering information, maintaining documentation, and supporting process improvements

What You'll Bring:

• Bachelor's degree is preferred, or an equivalent combination of education and relevant experience.

• Ability to prioritize work, manage multiple tasks, and seek guidance when appropriate while working effectively within a team environment.

• Demonstrated ability to build effective working relationships with team members and business partners.

• Strong analytical and problem-solving skills, with the ability to review information, identify issues, and apply sound judgment.

• FINRA SIE, Series 7 & 24 can be obtained within department specifications.(preferred)

Skills You'll Have:

• Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

• Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

• Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.

• Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

• Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

This client-facing role is part of a dynamic, growing team that designs and delivers comprehensive estate and business plans, thought leadership, planning education, and targeted consultation for high-net-worth and ultra-high-net-worth clients with complex planning needs. The Senior Director will provide sophisticated case consultation and strategic guidance, quickly pivot across a broad range of advanced planning topics, and evaluate legal documents and planning structures to deliver clear, practical insights. Leveraging deep estate and business planning expertise, discretion, and sound professional judgment, this attorney will help advisors and clients align planning strategies with client goals, evaluate options, and identify actionable next steps. The role requires exceptional estate and business planning acumen, executive presence, strong communication and influence skills, and superior writing and organizational capabilities.

What You'll Do:

• Active collaboration with other professionals on the team (attorneys, CFPs, CPAs) and top wealth management advisors to create comprehensive plans, deliver thought leadership, planning education, and targeted consultation for high-net-worth and ultra-high-net-worth clients, with emphasis on estate planning, wealth transfer, business succession, tax mitigation, and executive compensation strategies.

• Assess each client’s financial circumstances, objectives, and planning priorities to identify opportunities, develop targeted strategies, frame practical recommendations, and support confident decision making.

• Evaluate and position planning solutions in a manner that reflects Northwestern Mutual’s integrated approach to investments and life insurance.

• Lead advisor and client presentations with executive presence, credibility, and the ability to influence, educate, and enable informed planning decisions.

• Engage effectively with clients’ outside legal and tax advisors to promote alignment, clarity, and coordinated execution of planning objectives.

• Quickly assess and respond to a broad range of advanced planning questions, exercising discretion and sound professional judgment to address nuanced client and advisor needs.

• Manage workflow and deliver high-quality analyses and consultation in accordance with established service level expectations.

• Build and leverage cross-functional relationships to address complex client circumstances in the high-net-worth and ultra-high-net-worth marketplace and support seamless delivery of planning guidance.

What You'll bring to the Role:

• JD from an accredited program. Additional advanced degree or designations preferred, such as CFP, CPA, or LL.M.

• Minimum of 10 years of estate and business planning experience, preferably in a consulting role with clients and/or financial advisors.

• Extensive experience working directly with high-net-worth clients in advanced estate and business planning, as well as tax planning.

• Deep knowledge and expertise in planning areas including tax optimization, estate and business succession, and wealth transfer strategies.

• FINRA Series 6 or 7 as well as state insurance license within the first 6 months of hire.

• Strong analytical capabilities, disciplined follow-through, sound prioritization, and demonstrated ability to collaborate effectively with other professionals.

• Exceptional written and verbal communication skills, with the ability to translate complex planning concepts into clear, client-friendly, and actionable guidance.

• Proven ability to build trust and credibility with financial advisors while contributing as a collaborative, solutions-oriented member of the team.

• Demonstrated executive presence and ability to influence advisors, clients, and stakeholders through credibility, clarity, sound judgment, and practical planning recommendations.

• A desire to mentor others is a plus.

• Highly skilled in the Microsoft suite, specifically including PowerPoint, and experienced using planning software, workflow tools, research platforms, and AI-enabled tools to support analysis, education, and efficient delivery of planning guidance.

Skills You Have:

• Consulting - Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders.

• Customer Centricity -Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

• Interpersonal Savvy - Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably.

• Learning Agility & Critical Thinking - Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.

• Project Management - Delivers projects in alignment to business requirements, specific success criteria, and stakeholder expectations. Plans, manages, and completes projects keeping cost and time considerations in mind.

#Remote

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Legal Acumen (NM), Content Development (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Investment Products (NM), Project Management (NM), Interpersonal & Organizational Effectiveness (NM), Insurance Products (NM), Customer Centricity (NM), Field Advocacy (NM), Specialized Training Delivery (NM), Tax Awareness (NM), Analytical Thinking (NM), Accountability (NM), Attention to Detail (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Business Influence (NM), Consulting (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

The Field Engagement & Experience team serves as a bridge between advisors and underwriting by providing case management support, relationship management, issue resolution, and field education. Through close partnership with underwriters, advisors, and Network Office leaders, the team helps deliver a seamless underwriting experience for advisors and their clients. This internship offers the opportunity to gain exposure to both Case Manager and Underwriting Relationship Manager responsibilities while developing strong analytical, communication, operational, and relationship-building skills.

We are committed to helping you explore career interests while gaining meaningful exposure to underwriting operations, field engagement, relationship management, and business strategy.

Job Responsibilities

Case Management Responsibilities

• Partner with case managers and underwriters to support the progression of life insurance applications and help deliver a positive experience for advisors and clients.

• Analyze data and operational trends to identify insights, uncover improvement opportunities, and support enhancements to team processes and workflows.

• Contribute to projects focused on increasing efficiency, simplifying work, and improving the overall effectiveness of the case management team.

• Explore, test, and optimize AI-enabled tools, including Microsoft Copilot, to streamline tasks, improve knowledge sharing, and drive productivity gains.

Underwriting Relationship Manager Responsibilities

• Support Underwriting Relationship Managers in building partnerships with Network Office leaders and helping offices navigate underwriting questions, challenges, and opportunities.

• Assist with field engagement activities, including meeting preparation, follow-up communications, and support for Network Office meetings and initiatives.

• Help coordinate underwriting education efforts by developing presentations, training materials, and communications on underwriting best practices, processes, and digital tools.

• Research field feedback, service trends, and advisor insights to help identify opportunities to enhance the underwriting experience and strengthen field engagement.

• Partner with underwriting operations and field teams to support issue resolution, escalation management, and advisor support initiatives.

Bring Your Best! What This Role Needs

Minimum Qualifications

• Incoming junior or senior (expected graduation within 1-2 years).

• Pursuing a Bachelor's degree in Business, Finance, Risk Management, Insurance, Management, Communications, Operations, or a related field from an accredited college or university.

• Cumulative grade point average of 3.0 or higher.

• Strong interest in financial services, underwriting, operations, customer experience, or relationship management.

• Employer immigration sponsorship is not available for this role.

Preferred Skills and Proficiencies

• Strong analytical and problem-solving skills with the ability to evaluate information and make recommendations.

• Excellent written and verbal communication skills.

• Ability to build relationships and effectively partner with a variety of stakeholders.

• Strong organizational skills and attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Comfortable working independently and collaboratively within a team environment.

• Proficiency in Microsoft Office products, including PowerPoint, Excel, Teams, and Outlook.

• Curiosity and willingness to learn about underwriting processes, field operations, and client experience.

• Ability to present ideas clearly and confidently to internal partners.

• High degree of initiative, self-motivation, and a passion for continuous learning.

• Demonstrated ability to think critically and anticipate potential challenges or opportunities.

What You'll Gain

• Exposure to life insurance underwriting operations, case management, and field engagement.

• Experience partnering with underwriters, advisors, and Network Office leaders.

• Insight into how underwriting decisions, case management, and field engagement work together to support advisors and clients.

• Opportunities to develop analytical, communication, relationship management, and project management skills.

• Experience contributing to initiatives that enhance the advisor, client, and field experience.

Compensation Range:

Pay Range - Start:

Pay Range - End:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. Internship salaries are determined based on academic tenure and major. The standard pay structure is listed.

Build a strong career foundation with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Who we are

Variable is the applied innovation team within Northwestern Mutual. Our mission is to experiment with emerging technologies and technical strategies to meaningfully influence our organization’s technology roadmaps and investments. We partner with teams from across the entire organization to bring emerging technology to forefront.

We are committed to fostering a diverse, equitable, and inclusive environment that nurtures innovation. Our team provides a stable yet dynamic platform for personal and professional growth, allowing individuals to drive meaningful change throughout our organization.

About the Role

We are hiring a senior engineer to lead technical strategy work and to build the proofs of concept that give that strategy its evidence. The role sits between engineering, architecture, and the business. In a typical quarter you will shape the architecture for a new class of system, get architects, risk partners, and product owners aligned on a path none of them owns alone, write the recommendation that goes to senior leadership, and build enough of the system to show that the recommendation holds.

The work today centers on AI systems in regulated environments: agentic workflows and automations; the API, authorization, and fraud controls that make them safe; evaluation of systems whose outputs are non-deterministic; and the governance that lets them run in production. You will work with vendor platforms as often as with code we write ourselves, and much of the job is discovering what enterprise systems can actually do and what it would take to change them.

You have led, or owned a major workstream in, technical transformation programs inside a large, regulated organization. You know how enterprise systems, controls, and decision rights work, and you can still open an editor and have something working in days. You write clearly and persuasively, because most of your work will lean on influence and will travel as documents.

What You'll Do

• Develop technical strategy for the enterprise's highest-uncertainty technology questions: what to build, what to buy, what to wait on, and what has to be true for each path to work.

• Design reference architectures for new classes of systems, with particular attention to authorization, data access, audibility, and failure modes in a regulated environment.

• Demonstrate business value, feasibility, and scale in every recommendation, and say plainly when an idea should stop.

• Build coalitions across enterprise architecture, risk, fraud, information security, legal, product, and operations. Write the decision documents that let those groups agree, run the working sessions, and carry disagreement without stalling the work.

• Scope proofs of concept as hypotheses with a success measure and a stopping rule, then build them: working software against real enterprise systems and vendor platforms, built to answer a specific question and then handed off or retired.

• Lead the enterprise's approach to evaluating and enabling non-deterministic systems: test sets, assertion-based scoring, model-graded evaluation calibrated against human judgment, and the monitoring that follows a system into production.

• Evaluate vendor platforms and make build, buy, or partner recommendations backed by evidence and fitted to the enterprise's constraints.

• Maintain gap registers and readiness assessments that tell leadership what stands between a proof of concept and production, with a short-term and a long-term option for each gap.

• Present findings and recommendations to senior leadership in writing and in short sessions, and hand completed work to the teams that will own it.

• Work daily with AI coding agents. Set up the repositories, tests, and harnesses that let them produce reliable work, and review what they produce critically.

What You'll Bring to the Role

• 7+ years in software engineering, including inside a large, regulated organization.

• Systems and integration architecture as your core expertise: APIs, identity and authorization, systems of record, integration patterns, and the vendor platforms that sit between them.

• Shipped applications on large language model APIs, including tool use, structured outputs, retrieval, and multi-step agents, with working knowledge of how these systems fail (hallucination, prompt injection, tool misuse, drift) and how to measure them.

• Experience designing evaluation for AI systems, and enough statistics to read the results honestly.

• Production experience in Python and TypeScript, with the range to build a service, an integration, and a usable interface without waiting on anyone.

• Cloud infrastructure inside enterprise guardrails: identity, secrets, network constraints, infrastructure as code, and model access through managed services such as AWS Bedrock or Azure OpenAI.

• Integration of third-party platforms and SDKs, including exposing enterprise capabilities to agents through tool interfaces (MCP servers or equivalent) with least privilege.

• Security and privacy judgment for AI in financial services: handling of client data, least privilege for autonomous systems, auditability, and model risk.

• Fluency with AI coding tools as a daily working method, and the judgment to know when their output is wrong.

• Clear writing. You can turn a complicated technical situation into a two-page recommendation a senior leader can decide on.

• A record of aligning stakeholders who do not report to you, in an organization where no single person owns the decision.

We work with: Python, TypeScript, AWS, Terraform, and frontier model APIs accessed through enterprise-managed services. We also dive deep into third-party platforms. We test, learn, share, and repeat.

Preferred Qualifications

• Experience playing key roles in problem definition, architecture, creating organizational alignment, and delivering a working result.

• A record of finding an opportunity no one assigned you, making the business case, and delivering it.

• Experience carrying a proof of concept into a production pilot owned by another team, on custom-built and vendor platforms alike, including the readiness, control, and handoff work it required.

• Insurance, wealth management, or financial planning domain knowledge, including advisor-facing tools.

• AI governance and model risk management: continuous monitoring, drift detection, authorization models for autonomous systems, and the documentation auditors and regulators expect.

• Time in an architecture, strategy, or platform function at a large company, where your output was a implementable strategy.

• Experience codifying business processes or institutional knowledge for automation.

• A short account of an endeavor that failed and your assessment as to why and what you learned.

Skills You'll Have

• Cross-Functional Collaboration: Partnering with product, business, architecture, infrastructure, security, and quality teams.

• Technical Leadership: Guiding technical decisions, mentoring engineers, and improving engineering practices.

• Software Architecture: Contributing to the high-level structure, design patterns, integrations, and technical standards of a software system.

• Software Engineering: Applying engineering principles and development practices to design, build, test, deploy, and maintain reliable software.

• Programming Language Expertise: Hands-on proficiency in the languages required by the team, such as Java, C#, Python, JavaScript, TypeScript, C++, or Go.

• Application Development: Designing, developing, testing, and maintaining applications that meet business and user needs.

• Systems Integration: Connecting internal or third-party applications, services, APIs, databases, and platforms.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Data Literacy (NM), Strategic People Leadership (NM), Technology Strategy (NM), Release Management, Application Security (NM), Application Performance & Maintenance (NM), Business Application Solutions (NM), Collaborative Partnership & Planning (NM), DevOps & Delivery (NM), Professional Curiosity (NM) - Advanced (Inactive), Customer Centricity (NM), Cloud Platform Engineering (NM), Coaching & Mentoring (NM), Software Problem Solving, Analytical Thinking (NM), Software Development (NM), Technical Solution Development (NM) - Advanced (Inactive), Accountability (NM), Talent Development & Planning (NM), Strategic & Systems Thinking (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Business Influence (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

In partnership with senior leaders, business lines, Brand, Marketing, Digital, Product, Research, Data, Technology, Legal, Compliance, and Communications, the VP establishes the narrative agenda, builds an AI-native content and creative engine, and delivers measurable impact on brand trust, relevance, reputation, engagement, client growth, and loyalty while improving the efficiency and effectiveness of how assets arecreated, distributed, and perform in market.

Primary Duties & Responsibilities:

• Define and champion the enterprise thought leadership, creative, content, and AI visibility vision, ensuring a distinct and consistent point of view across audiences, channels, AI-powered answer environments, and experiences.

• Establish the annual strategy, operating plan, investment priorities, resource model, and performance framework for thought leadership, editorial, content, creative, and AI-enabled content operations.

• Partner with executive leadership and subject-matter experts to set a forward- looking narrative agenda that elevates the firm’s expertise, anticipates audience needs, and advances business priorities.

• Lead the development of signature thought leadership platforms, original research, executive perspectives, and high-impact content that strengthen reputation, deepen engagement, and create demand.

• Advance the company’s visibility and authority in AI-powered discovery environments by shaping high-quality, credible, structured, and reusable content that reinforces the firm’s expertise, trust, and market leadership.

• Provide executive creative direction across brand storytelling, campaigns, digital experiences, presentations, video, and other priority communications, raising the standard for quality, relevance, and innovation.

• Build and scale an AI-native content and creative engine that responsibly uses emerging tools, workflows, and reusable assets to improve speed, personalization, quality, efficiency, and in-market performance.

• Build an integrated editorial and content ecosystem, including audience strategy, channel planning, personalization, distribution, amplification, and lifecycle management.

• Create enterprise governance, standards, and operating rhythms that improve prioritization, consistency, speed, reuse, optimization, and responsible application of AI-enabled content and creative technologies.

• Use audience insights, cultural and industry trends, competitive intelligence, search and AI visibility signals, and performance analytics to identify opportunities, optimize the portfolio, and demonstrate business impact.

• Influence senior stakeholders across Brand, Strategic Communications, Digital, Product, Research, Data, Technology, and business lines to align narratives and deliver cohesive audience experiences.

• Represent the organization’s thought leadership and creative vision to senior leaders and external partners, enhancing executive visibility and market credibility.

• Build, lead, and develop a diverse, high-performing team and partner ecosystem, setting clear expectations and fostering strategic thinking, creative excellence, collaboration, and accountability.

Qualifications:

• Bachelor’s degree in marketing, communications, journalism, business, design, or a related field; advanced degree preferred.

• 15+ years of progressive leadership experience spanning thought leadership, content strategy, editorial, creative, brand, marketing, or corporate communications, with significant experience leading at enterprise scale.

• Demonstrated success building differentiated thought leadership platforms and translating complex topics into clear, credible, and compelling narratives for executive, client, and external audiences.

• Proven ability to lead integrated creative and content portfolios across digital and offline channels while balancing brand stewardship, audience relevance, speed, and business outcomes.

• Strong editorial judgment and executive-level writing, storytelling, presentation, and creative direction capabilities.

• Track record of advising senior executives, influencing across organizational boundaries, and aligning diverse stakeholders around a shared narrative and strategic agenda.

• Experience establishing content governance, editorial operations, measurement frameworks, and scalable operating models in a complex, matrixed organization.

• Strong command of audience insights, research, analytics, and performance measurement, with the ability to connect content and creative investments to reputation, engagement, growth, and loyalty.

• Deep understanding of evolving media, digital, social, search, personalization, generative AI, and AI-powered discovery practices, including how to responsibly strengthen company visibility, authority, quality, and performance in AI-influencedenvironments.

• Experience attracting, developing, and retaining diverse senior talent across editorial, content, design, creative, and strategy disciplines.

• Exceptional executive presence, strategic agility, detail-orientation, business acumen, and decision-making skills, with the courage to challenge convention and set a clearpoint of view.

• Financial services, investments, or insurance experience preferred, with the ability to operate effectively in a highly regulated environment.

Compensation Range:

Pay Range - Start:

Pay Range - End:

This role is eligible for additional short-term and long-term incentive compensation.

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Learning Agility & Critical Thinking (NM), Consulting (NM), Business Influence (NM), Customer, Market & Ecosystem Knowledge (NM), Talent Development & Planning (NM), Analytical Thinking (NM), Accountability (NM), Adaptive Communication (NM), Strategic People Leadership (NM), Customer Centricity (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Partners with Executive Leadership Team (ELT) member and Vice Presidents in the development of organizational/HR strategies to deliver business results related to long term, strategic and high-priority HR topics. Serves as subject matter expert and advisor to ELT member and department Vice Presidents. Works collaboratively across the HR department to ensure all aspects of HR are delivered effectively to the business. Provides leadership and direction as member of the HR Leadership Team for the business area/function directly aligned to.

What You'll Do

• Align priorities and work for the ELT member and/or function

• Oversee/coordinate the strategic HR work for the ELT member.

• Bring the business/department issues to the HR Department.

• Lead complex programs across the organization.

• Lead and guide large-scale organizational transformation efforts, helping leaders navigate complex change while minimizing disruption and maintaining employee engagement and business performance.

• Partner with executive leaders to develop and execute change management strategies that build organizational readiness, drive adoption, and sustain desired business outcomes.

• Serve as a trusted advisor during periods of significant growth or transformation by ensuring effective communication and change leadership throughout the organization.

• Partner with Business Leadership Teams in the development of org/HR strategies to deliver business results to the departments of org designs, talent management, belonging, and leadership development.

• Strategic consultation to ELT and their leadership teams on the people side of the business.

• Ensure alignment between the corporate HR strategy and the business strategy to build their employee capabilities to meet business objectives.

• Provide two-way feedback on business needs to the COE's and the rest of the HR organization.

• Serve as a trusted advisor to the Department Leadership Team on leadership transitions, mentoring, team effectiveness, performance management and succession planning.

• Partner with HR Solutions in the day-to-day HR support and effective delivery of HR programs and processes. Ensure business leaders engage HR Solutions into work for the function/department.

• Engage and consult on escalated issues or issues impacting the department head. Areas of leadership will include: talent acquisition strategy, belonging initiatives, organizational design, talent review and talent management, workforce planning, engagement and change management.

• Serve as a liaison to corporate HR and for HR initiatives and represents the business perspective on HR design or policy discussions.

What You'll Bring to the Role

• 10 years of human resources experience including a Bachelor's degree in HR or an equivalent combination of education and progressively responsible work experience.

• Masters Degree preferred.

• Experience in workforce planning, change management, organizational design, talent management, performance management and strategic and operational planning.

• Strong business acumen and ability to contribute to the business strategy.

• Demonstrated ability to collaborate with business leaders to develop, implement and sustain HR programs that enable the achievement of business goals.

• Excellent consultative, interpersonal/influencing skills, including the ability to build rapport, coach and influence at all levels of the organization.

• Strong problem solving, facilitation and analytical skills.

Skills:

1. Org Design Adeptly executes the skill and guides others with strong competency. Applies skills in complex situations and makes recommendations for improvement. Guides or advises others in skills and looks ahead and anticipates requirements. Recognized for having strength in this skill.

2. Change Management - Acts as an advocate for change as well as identifying gaps/issues that should be addressed to deliver optimal client/field experiences. Leads change management, when driving technology or process improvements, applying relevant change acceleration, risk mitigation, and stakeholder management methodologies and best practices.

3. Leading through transformation Serves as a role model, coaches others on skill progression, and identifies external market skill trends. Deep expertise in tools, processes, and methods related to the skill. Recognized as a Subject Matter Expert and considered an internal/external thought leader. Models mastery, coaches, and develops others on the skill.

4. Workforce planning Identifies current and future HR needs to achieve organizational goals. Links HR management with the organizational strategic plan by analyzing the organization's objectives, understanding current talent pool, and forecasting future talent needs. Aligns organization structure, people, and resources to strategic objectives considering impacts on people, processes, and technology.

5. Enterprise Versatility and Learning Agility Quickly builds expertise in unfamiliar areas and applies strong business acumen, pattern recognition, and critical thinking across complex talent and organizational challenges. Demonstrates enterprise-level versatility and contributes effectively across diverse business contexts.

6. Systems Thinking and Enterprise Influence Brings a systems-oriented, business-first mindset, connecting issues across organizational boundaries and navigating ambiguity. Influences stakeholders to deliver outcomes that create enterprise value beyond the immediate HRBP portfolio.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

HR Practices Acumen (NM), Strategic & Systems Thinking (NM), Storytelling through Data (NM), Technical & Digital Acumen (NM), Organizational & Political Savvy, Change Management (NM), HR Acumen

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We are seeking a Vice President, Medical Director for our medical organization, to serve as a senior medical authority who will bridge clinical medicine with risk management. They will translate medical science into underwriting guidelines, assess mortality/morbidity risks for Life, DI and LTC policies, guide claims assessment, and ensure regulatory compliance.

Our medical team currently consists of approximately 20 industry professionals including RNs, MDs and DOs. This specialized team has recreated the collegial environment from days in clinical practice. The focus is to find innovative ways to promote health, predict mortality and morbidity experience, while setting the tone for underwriting standards and the entire enterprise.

Primary Duties and responsibilities

• Support company goals for mortality and morbidity by setting medical standards for Life, Disability, and Long Term Care products.

• Facilitate expertise to utilize the standards by supporting the education of the underwriters.

• Bring medical consultations and leadership to a broad spectrum of Company departments (Actuarial, Law, Government Relations, Communications, Philanthropy, Innovation, NM Venture Funds, etc.)

• Provide medical case consultations/referrals with underwriting and benefits areas (Life, Disability, and Long Term Care)

• Direct or participate in special projects and committees as designated by the Vice President and Chief Medical Officer.

• Train and onboard Associate Medical Directors new to insurance medicine

• Perform 2nd sign reviews on Jumbo Life cases

• Collaborate with the CV Medical Consultants (RNs) for Cardiovascular Risk Assessment.

• Contribute to insurance medicine associations (e.g., planning meetings, speaking, holding office, and setting professional standards).

Qualifications

• Complete a MD or DO degree, primary care residency training, and at least 3 years of clinical experience.

• Achieve and maintain Board certification in Internal Medicine, Med/Peds, or Family Medicine.

• Achieve and maintain medical licensing in the state of Wisconsin

• Demonstrate excellent communication skills

• Ability to write medical standards

• Ability to present at industry meetings

• Ability to perform training sessions

• Ability to interact professionally with the underwriters, claims analysts, field and policyowners

• Attainment of Board Certification in Insurance Medicine.

• Demonstrate digital proficiency with case management and medical record platforms.

• Exhibit ethical behavior and demonstrate excellent judgment.

• Be comfortable with change and have flexibility to be a change agent

Compensation Range:

Pay Range - Start:

Pay Range - End:

This role is eligible for additional short-term and long-term incentive compensation.

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Strategic People Leadership (NM), Client Application Data Evaluation (NM), Medical Case Consultation (NM), Customer Centricity (NM), Risk Assessment (NM), Insurance Acumen (NM), Coaching & Mentoring (NM), Digital Health Data (NM), Statutes & Regulation, Learning Agility (NM) - Expert (Inactive), Medical Acumen (NM), Decision Making (NM), Underwriting Practices (NM), Medical Standards & Research (NM), Medical Risk Assessment (NM), Technical Problem Solving (NM), Underwriting Research (NM), Information Gathering, Accountability (NM), Medical Trends & Directions, Attention to Detail (NM), Adaptive Communication (NM), Business Influence (NM), Mortality, Morbidity, & Risk Analysis (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

About the Role:

As a Prep Cook, you will work as part of a team preparing a variety of salads, hot vegetables, condiments, and related menu items, assisting with food prep needs for cafeteria and catering services. You will: observe the safest possible food handling practices by thoroughly washing all produce, properly thawing meats, sanitizing work surfaces, thorough hand washing, and adherence to all other hygiene requirements when handling ready-to-eat foods; support the menu management process, including assistance with ordering and inventory processes. You are an effective communicator, comfortable responding to customer questions or concerns in an expedient and appropriate manner. Flexibility is important in this role, as work location, tasks, and/or assignments vary routinely in response to changes in business need, customer demand, staffing changes, etc. At all times, quality, efficiency, and customer service are your highest priorities.

What You'll do in the Role:

• Responsible for preparing a variety of salads, condiments or other related menu items for cafeteria and catering services which will include, but not limited to, salads, condiments, fruit plates, vegetables plates, sliced meats and sandwiches, and preparation of raw ingredients used for cooking.

• Reviews recipes, anticipates proper organization of work to assure efficiency and food safety, makes recommendations to adjust recipes as needed to improve product.

• Translates weights, measures and volume as the need arises in execution of recipes to assure consistency based on volume and other variables.

• Assists chefs in food preparation as needed, which may include some hot food preparation.

• Weighs, measures, cuts, slices and safely uses variety of equipment.

• Assures the safest possible food handling practices by thoroughly washing all produce, properly thawing meats, sanitizing work surfaces, thorough hand washing and adheres to all other requirements when handling ready-to-eat foods. Responsible for maintaining accurate and complete labeling and date marking of products to assure freshness.

• Maintains time and temperature records to minimize exposure of food to unsafe temperatures and minimize the risk of bacteria growth.

• Operates and cleans equipment following safety guidelines including use of PPE's.

• Supports the menu management process that includes: following recipes, provides feedback for recipe improvements, follows the ordering process as defined, assures accurate portions, monitors adequate records including HACCP logs and usage reports, inventories food storage areas, and assesses leftovers.

• Projects the ordering needs and quantities of all foods on the menu to provide timely preparation and efficient menu management for upcoming meals and events.

• Coordinates product to be distributed for use at various points of service including other kitchen areas, salad bar, serving stations and catered events.

• Routinely delivers on Restaurant Hospitality standards.

• Communicates with customers and servers through routine greeting and providing information verbally regarding the menu, preparation methods and services.

• Responds to any questions or concerns with the approach of immediate resolution of concerns or corrective action on matters that may be impacting the customer experience.

• In compliance with Restaurant Division Professional Conduct Expectations and maintains professional communication with all.

• May adjust work location tasks or assignments routinely throughout the day to adjust to changes in business need, customer demands, staffing changes or any other reasons that the incumbent may observe and take action for or directed by manager or team leader.

• As part of everyday duties, assist with serving lunch.

What You'll Bring to the Role:

• High school diploma or equivalent and a minimum of three years of food production experience is required.

• Proven knowledge of and regular compliance with safe food handling standards is required.

• A proven knowledge of weights and measures and the ability to read, interpret, and translate recipes are required.

• Requires a high degree of personal initiative and motivation, combined with a willingness to work as part of a team and the ability to maintain a high level of organization while working quickly and productively.

• Must have the ability to perform the essential physical requirements of the job.

Skills You Have

• Attention to Detail

• Customer Service Mindset

• Equipment Sanitation & Safety

• Food Preparation & Cooking

• Food Safety & Quality

• Physical Dexterity

• Teamwork