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Technology Customer Success Internship, Summer 2023

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Internship candidates can expect a full-time onsite internship program, running from June 5, 2023 to August 11, 2023.  This internship opportunity is offered in Milwaukee, WI, Franklin, WI, and New York City, NY. Internship candidates who are relocating for the summer internship opportunity are eligible for round-trip airline/train travel and mileage reimbursement to and from your internship location and company-provided housing for the duration of the summer internship program in accordance with the company’s relocation policy. 


Carefully selected from universities across the country, our interns bring distinctive ideas and perspectives to our organization. Our employees are passionate about building our emerging talent and future leaders. After application and initial screening conversation, interns are aligned, interviewed, and hired to a specific team at NM based on their skillsets and interests, providing exposure to real-world business perspectives through hands-on learning and meaningful work. In addition to their day-to-day tasks, interns participate in professional development workshops, senior leadership Q&A's, volunteer initiatives, networking/social events, and more! 


Technology Customer Success Internship    

As a Technology Customer Success intern you will support the organization through an understanding of our applications and solving their challenges with our technology. This will include interactions with our engineering teams, business partners, and the field. You will be a solutions oriented associate seeking out problems and effectively communicating and executing solutions with your end user. You will work alongside a number of colleagues in the space to understand the multiple facets of technology at Northwestern Mutual and how you can help provide a strong experience supporting internal and external users. 

Bring Your Best! What this role needs. Minimum qualifications   

  • Pursuing a Bachelor's degree in Computer Science, Information Systems, Software Engineering, Computer Engineering, Information Technology, or related field from an accredited college or university  

  • Cumulative grade point average of 3.0 or higher  

  • High attention to detail and positive consumer facing perspective and attitude 

  • Employer immigration sponsorship is not available for this role 


Preferred skills and proficiencies   

  • Previous technology internship and/or relevant project experience  

  • Effective oral and written communication skills  

  • Demonstrated analytical and problem-solving ability  

  • High degree of self-motivation, passion, and a drive to learn   

  • Ability to balance multiple priorities   

  • Knowledge of SharePoint administration a plus   

  • Ability to troubleshoot network, software, and hardware issues   


Next steps    

We encourage you to apply! Once your application is reviewed, if selected to move forward, one of our University Relations team members will reach out for a call, where we will learn more about you and share internship opportunities aligning to your interests and skillsets and share any next steps of our recruiting process. 


Who we are   

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs. At Northwestern Mutual, people matter. And you’ll be working for a company that’s consistently voted among the “most admired” in the nation. We invite you to explore your career interests with us.  

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.