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Sr. IAM Business Analyst

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

Are you looking for a role with huge organizational impact? We are looking for a hardworking Business Analyst to work within our Identity and Access Management - User Provisioning team, with a focus on requirements gathering, user story refinement, and test plans.

Identity and Access Management (IAM) is about making sure that the right people – and only those people – can access applications and information needed to do their jobs. This individual will work on our cross-functional team of product managers, engineers, designers and subject matter experts using Agile methodology to deliver on outcomes. We work in 3-week sprints, allowing us to reflect, see trends sooner, and adapt more often.

A good foundation of business and technical fundamentals should be complemented by soft skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, and working toward shared goals.

Bring your best! What this role needs:

  • Ability to interpret business needs, translate into technical requirements and ensure the service deliverables meets business needs
  • Designing, implementing and supporting IAM Provisioning teams
  • Cross-functional liaison within IAM, business, & IT partners to gather requirements 
  • Create, review, and maintain documentation to ensure it reflects current processes and/or procedures as it relates to IAM 
  • Provide direction for testing of new functionality 
  • May partner with other IAM teams for collaboration, impacts of ongoing IAM project/enhancements
  • Creative thinking, solution recommendation and acting as a trusted advisor for the customer
  • Designing, implementing and supporting IAM Provisioning teams
  • Provide technical expertise, remove blockers, deliver scope items, identify security gaps vulnerabilities and effectively communicate with the project stakeholders
  • Work in a fast paced, results driven environment, grasp new technology, and contribute at a rapid pace

Minimum Qualifications:

  • Bachelor's degree or equivalent experience
  • 3-5 years of experience as an IT business analyst with proven experience eliciting requirements
  • Ability to lean on strong communication skills to influence outcomes while approaching conflict with organizational savviness
  • Certifications demonstrating mastery of role specific competencies 
  • Deep familiarity of agile & scrum development environments
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience, judgment and precedents
  • Strong written and verbal communication skills

Our Benefits:

  • We offer highly competitive compensation, including annual bonus opportunities
  • Medical/Dental/Vision plans, 401(k), pension program
  • We provide tuition reimbursement, commuter plans, and paid time off
  • We provide extensive Professional Training Opportunities
  • We offer an excellent Work/Life Balance
  • Hackathons/Dedication to Innovation


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.