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Sr. Director of Software Engineering - Customer Web

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?  

Northwestern Mutual is disrupting the financial security industry by setting the new standard for the client experience. We deliver a distinctive and dynamically interactive innovative capabilities that can only be accessed through our exclusive digital platform which transforms the client-advisor partnership and elevate client engagement. 

Would you like to lead a core engineering group developing cutting edge solutions using modern development methods, architectures, and approaches in a programmatic way and at scale? Do you have the technology depth and breadth, and business savvy to influence senior technologists, application teams, product teams, and enterprise CxOs? Do you enjoy leading cross-functional teams, and developing/maturing mechanisms to execute and deliver on ambitious business plans? Do you thrive in taking ambiguous ideas, opportunities, or problems and turning them into data-driven plans and initiatives to meaningfully impact enterprise and industry customers? If yes, then you should apply for this position. 

As Senior Director of Software Engineering, you'll have a great opportunity to help Northwestern Mutual develop deeply integrated experiences for our customers.  This role’s focus is on web experiences for current and future customers.  You will partner closely with your mobile peer in bringing new capabilities to life through our multi-channel approach. This position reports to the VP of Client Experience Engineering. 

We are looking for a capable leader who has a proven track record of delivering on business strategy, growing and developing teams and who knows how to run high-performing teams and create an extraordinary engineering culture. The ideal person will be someone who can operate in strategic initiatives and deliver tactically while demonstrating strong analytical and leadership skills. This person will have a deep understanding of technology solutions and has demonstrated out of the box problem solving skills and innovative mindset. 

Responsibilities include, but are not limited to:  

  • Foster a culture of collaborative problem-solving within the agile teams so that we can achieve the right balance between value and cost while also delighting customers 

  • Create a strong engineering culture of ownership, empowerment and learning 

  • Evaluate and select the right technologies that provide both velocity, developer productivity and stability for the business 

  • Hire top talent, while evaluating and growing the existing team 

  • Work collaboratively with architecture to ensure that all our platform & products adopt a modular architecture with the right levels of abstraction 

  • Ensure the highest quality of code by putting in place the right process and tools including unit tests, build acceptance testing etc. 

  • Work collaboratively with product management to ensure all software being developed meets product and design specifications 

  • Represent all of technology as tech practice lead and single point of contact for product, business and other stakeholders during strategy and delivery. 

  • Ensure that the team prioritizes business needs but also carves out time to reduce technical debt 

  • Lead the technical roadmap for our products 

  • Make sure software being developed meets Northwestern Mutual standards of security and privacy 

  

Bring Your Best! What this role needs:  

 

  • Must have a minimum of 9 years of experience in software engineering with minimum of 3 years leading multiple teams 

  • Technical chops and hands-on technical knowledge 

  • Proven track record of delivering complex projects 

  • Hands-on experience in development of containerized applications and services with expertise in creating highly performing backend applications and delightful user interfaces 

  • Validated experience with design patterns, APIs, web service technologies, applications, and application ecosystems 

  • Extensive Experience with web services standards and related technologies (HTTP, XML, JSON, REST, SOAP, WS*) and authentication methods such as OAuth and SAML 

  • Experience implementing continuous integration and continuous delivery (CI/CD) tools 

  • Secure code development and security design 

  • Experience with AWS  

  • Deep understanding of application architecture concepts  

  

Where's the role? 

Milwaukee, WI 

New York, NY 

This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work in Colorado or work remotely, please click here for information pertaining to compensation and benefits.


FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.