Skip to content

Sr. Director Business Operations & Strategy

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Primary Duties and Responsibilities

  • Accountable for aligning multiple large, highly complex, strategic programs consisting of multiple efforts.

  • Ensure teams are aligned with our corporate strategy and higher level vision.

  • Help to develop strategy for planning and executing highly complex efforts.

  • Accountable for aligning all stakeholder leadership on strategy, business priorities and approach to ensure effective and efficient delivery of the experience.

  • Serves as the integration point to support complex, enterprise wide initiatives.

  • Removes barriers to enable continuous value flow.

  • Accountable for implementing and enhancing best practices to ensure optimized delivery of value.

  • Educate and implement an agile mindset across efforts.

  • Enables and drives cross collaboration with other Program Directors to create alignment.

  • Foster a positive working environment of empowerment, inclusion, and engagement all while striving to deliver solutions that align with the corporate strategy.

  • Develop and grow people through coaching and mentoring new leaders within the organization.

  • Foster and enable learning culture.

  • Leverages data to inform, guide, and/or support business decisions.


  • Bachelor's degree in Business Administration, Computer Science, related field, or an equivalent combination of education and work experience

  • 15+ years of experience managing complex programs that deliver a digital product experience, and require working with a range of diverse business areas.

  • Experience leading with an agile mindset exhibiting customer / client orientation

  • Proven ability to influence executives, business leaders, stakeholders and team members

  • Ability to work as part of a team and build collaborative relationships with all levels of the organization

  • Previous experience exhibiting strong servant leadership

  • Action-oriented with a sense of urgency

  • Effective working with ambiguity

  • Possesses strong decision making ability


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.