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Senior Product Manager - Risk Servicing

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.


Risk is a chance one takes for a better goal and it should be done with confidence! At NM, our business is driven by our loyal policyholders, so shouldn’t their policy change requests be easily facilitated? The role of a Product Manager within Risk Servicing will be focusing on owning an experience, defining product vision, and roadmapping to build out strategies. If you enjoy driving that change, creating an impactful experience and understand very deep complexities, we need you!

As a Sr. Product Manager, you’ll build the tools and experiences that empower our advisors and help our clients achieve those dreams. You’ll work with a talented team of engineers, designers, data scientists and financial experts to define product vision, strategy and deliver experiences to enable clients to achieve financial security.

Primary Duties & Responsibilities:

  • Product Vision: Responsible for product vision and strategic positioning with key sponsors across the organization.

  • Develop Roadmap: Responsible for development, acceptance and communication of roadmap. Define and track critical metrics for measure of success and delivery

  • Gather Requirements: Participate in cross-functional work to flesh-out key requirements to ensure quality, value and feature integrity

  • Stakeholdering: Awareness and ability to articulate the product and feature stories to a broader audience (outside the internal digital product or engineering teams)

  • Engineering Partnership: Align and collaborate with engineering to ensure backlog and roadmap is understood and aligned with capacity, new product program offices, HX user experience roadmaps.

  • Author Jira Stories: Translate requirements to technical details to build and validate use cases and stories

  • Feature Prioritization: Develops and maintains multiple prioritized backlog of user stories for implementation according to business value or return on investment

  • Facilitates ceremonies: Facilitates the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives

Knowledge, Skills, Abilities:

  • Education. Bachelor’s degree

  • 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience

  • Knowledge Preferred: formal business analyst, engineering or testing experience. Knowledge of the financial services industry, familiar with BI tools. Certification or experience with Product Owner or Scrum Master role.

  • Demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, eye for business and high self-awareness/EQ. Previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning.

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.