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Senior Learning Design Consultant

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.


Design and develop curricula, learning pathways, and programs to support the Underwriting operations workforce. Develop stakeholder relationships and supports departmental learning projects aimed to improve overall business performance.

Primary Duties and Responsibilities

Strategic Alignment and Consulting

  • Foster collaborative partnerships and build relationships with UW operations teams and subject matter experts including Underwriting Production, Field Interaction, and Standards teams.

  • Consult with department stakeholders on performance gaps and identify targeted goals and learning solutions.

  • Conduct needs analysis, determine learning objectives, and recommend the most effective learning delivery mode(s) to close knowledge and skill gaps.

  • Help foster an organizational learning environment that is aligned to departmental priorities where continuous improvement and transfer of knowledge is part of everyday learning and development.

Instructional Design:

  • Design curricula and large-scale programs that scaffold learning for specific learner roles using a variety of methodologies and learning formats.

  • Work with SMEs to create instructional content and learning assets (e.g., PowerPoint slides, facilitation notes, job aids, instructional exercises, etc.) for instructor-led training, eLearning, micro-learning, and case-based simulation formats.

  • Ensure learning design decisions and instructional content is well-documented for the project team.

  • Develop metrics, assessment tools, and evaluation strategies to measure the effectiveness of learning programs.

  • Help conduct summative evaluations that determine the overall effectiveness of learning programs and curricula. Analyze learner outcomes and data. Develop recommendations for improvement of current programs/curricula.

  • Work collaboratively across the department to develop knowledge and skill frameworks for different job types.

Program Management:

  • Manage complex work and cross-functional teams, coordinate resources, and monitor and manage project risks and opportunities.

  • Plan and effectively influence and negotiate project scope, deliverables, and timelines. Monitor and adjust as needed throughout the project.


  • Oversee and evaluate the work of outsourced consultants, instructional designers, and facilitators.

  • Coordinate interaction and work between the Underwriting department and external learning vendors, as appropriate.

  • Stay current on emerging technologies and best practices in the field of learning and development.

  • Research, recommend, and apply new instructional tools, technological advancements and/or best practices in support of UW Department strategy.


  • Bachelor's degree in instructional design, adult education, organizational development, communications, or related field.

  • Minimum of 5 years of instructional design, development, and evaluation experience, with demonstrated knowledge of principles, practices and procedures of instructional design, adult learning and building a range of learning solutions from simple to complex.

  • Experience using Articulate, Adobe Creative Cloud, and AI Voiceover.

  • Proven track record in building relationships, managing multiple stakeholders, and working effectively with technical experts in the development of learning.

  • Ability to be flexible and work swiftly in a fast-paced environment.


  • Competitive base pay

  • 401K

  • Pension plan

  • Educational assistance

  • Performance based incentive pay

  • Medical, dental and vision insurance

  • Parental leave

  • Caregiver time off

  • ….and more

Compensation Range:

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N ort hwester n Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click  here for additional information relating to location-based pay structures.

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.