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Senior Experience Designer

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Our Mission

Northwestern Mutual has 160 years of history providing financial security to millions of people. Continuing that tradition means changing to meet the needs of our clients and financial advisors. We are a strong, innovative, and growing company that invests in people who care and make a positive impact. The Design team leads the way by creating human, simple, and engaging products to help people plan, track, and protect their financial goals.

What's the role? 

A Sr. Experience Designer takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.

We are leading a major digital transformation, and our Product Designers can expect to play a critical part in driving our organization’s total success by applying researched-derived insights through applied critical & creative process, and detailed & principled design.

What You’ll Be Doing

  • Working with our research team to uncover insights. 

  • Convert insights into clearly framed problem statements 

  • Create and model systems: data, navigation, interactions 

  • Apply and evolve our design system into interfaces 

  • Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes. 

  • Collaborate with partner-stakeholders (product manager, developers, other designers), leading design’s focus on both design quality and the people whom we serve. 

  • Drive design through to execution and delivery. 

  • Drive usability, accessibility, responsiveness and other properties through design execution. 

  • You will be expected to provide mentorship and coaching to more less experienced designers and non-designers on the team. 

What This Role Needs

  • You have a bachelor’s degree, or equivalent 

  • You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services. 

  • Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in visual design and research. 

  • Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design. 

  • You have worked with applying design systems across a complex array of products and services. 

  • You are an advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves. 

  • While you are responsive to direction, as a senior designer, you are also able to set your own direction in order to meet co-designed success criteria. 

  • You are strategic and outcome oriented and present your work based on a critical eye to the business. 

  • You have a detailed design process that is responsive to common heuristics and critical principles. 

  • You are not only proficient in relevant tools of the trade but explore tools & tooling to always be ready to switch to the next outstanding tool. 

  • You use your communication and social skills to influence collaborators, as well as to clearly communicate requirements, requests, and responses. 

  • Ability to travel quarterly.

Preferred Qualifications

  • Experience in a regulated industry like financial/banking, insurance or healthcare. 


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.