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Senior Director - Technical Program Management

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual we're changing the way people think about financial planning. We’re redefining and reinventing the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

Summary

Leads the program management team that plans, coordinates and actively manages the IT delivery plans for complex, cross-functional technical solutions that generally spans multiple, technical products. Ensures the end to end plans are inclusive of all of the changes needed to technical products in support of initiative outcomes.

Primary Duties & Responsibilities

  • Responsible for a full range of manager responsibilities including communication, coaching and staff development, performance management, salary administration and staffing decisions.

  • Leads the functional management to ensure optimum effectiveness and quality by managing adherence to strategies, goals, budgets, operating policies and procedures.

  • Oversees the leadership team that direct the project and program managers.

  • Manages relationships between organizational teams involving senior leaders.

  • Develops standards for monitoring and measuring the quality and execution of projects and programs to ensure outcomes and results are achieved.

  • Identifies methodologies and tool sets to be used.

Qualifications:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience.

  • Minimum 15 years of professional experience.

  • Seven or more years of program management experience in technology and/or business functions. Experience with program management methodologies & governance. Multiple years experience in team management

  • Experience with project management methodologies & SDLC. Working knowledge of project management / agile tooling. Financial & team team management

  • Understands how software is developed, tested and implemented as well as technical concepts.

  • Ability to work closely with engineers, product managers and business leaders.

  • Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.)

  • Strong analytical and problem-solving skills.

  • Intellectual curiosity and a desire to dig into details, learn, ask questions and become the "go to expert" on certain concepts and topics.

  • Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership

  • Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

  • Guided by policies and divisional plan, impacts the team’s ability to achieve service, quality and timeliness of objectives

  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

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This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

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