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Senior Director, Digital Product Management – Field Rewards

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What’s the role?

At Northwestern Mutual, we’re changing the way people think about financial planning. We’re redefining and disrupting the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future.

As Sr Director - Digital Product, you will own the product vision, strategy, and delivery for a new strategic initiative, a comprehensive Total Field Rewards system. You will lead a team of Digital Product Managers and Business Analysts focused on building a user-experience led platform that completely modernizes our legacy systems and enhances our Field Experiences across compensation, awards/recognition and benefits. You will influence and partner with a cross-functional team of Financial Advisors/ Field Leaders, Software Engineers, Designers, Technology Vendors, and Business Partners in an agile framework to deliver user value and business outcomes. Strong product fundamentals will need to be supplemented with effectively communicating vision and aligning teams around shared goals. For the right candidate, this role presents an opportunity to build a game-changing technology for Northwestern Mutual’s Financial Advisors.

Primary Duties & Responsibilities

  • Vision: Sets the long-term (2-3 year) vision of a product portfolio (multiple products) including how they will be funded and produce business outcomes. Responsible for cultivating an environment of understanding the products and championing the strategy.

  • Goals: Sets the product objectives and key results for the product portfolio. Aligns other functions like engineering, design, finance, marketing, service and sales around a common set of measurable goals.

  • Requirements: Specify the market needs in relation to the product for both existing and future products based on research. Use data and marketplace research to prioritize and create complex business cases, with enterprise dependencies, and lead the development and implementation of complex product strategies for both internal and external customers.

  • Roadmap: Accountable for providing a high-level direction that illustrates the epics and features that will be delivered across a portfolio of products or platform and how it integrates with other cross functional team efforts.

  • Leadership: Create the future by fostering an engaging environment and encourage accountability and development. Break down barriers so individuals and teams can be accountable and responsible to do their best. Align employee’s passion to business value outcomes, grow talent and proactively solve for talent gaps. Ability to turn challenging teams, interpersonal conflicts, and cross-departmental political initiatives into opportunities. Can pinpoint root causes of disagreement to resolve conflict. Drives high-performing teams and can lead with expertise, energy and empathy.

  • Data Driven: Builds a culture of making data driven decisions that influence business, engineering and other key partners to model this behavior. Combines data across multiple products or departments to create broader insights.

  • Architect a Team: Ability to identify the people and skills needed for a team and can go out and build or change a team based on those needs. Able to identify & recruit internal and/or external industry resources to address those needs.

  • Prioritization: Responsible for setting long term goals for both the product portfolio and team members. Accountable for helping teams track progress against key results and help balance priorities with corporate strategic initiatives or the introduction of new Risk or Investment products.

  • Requirements: Accountable for their team's product requirements including the ability to evaluate what good requirements look like. Able to teach and lead others through how to write requirements and effectively use them to build a product.

  • Defines the Product: Identifies and validates problems and/or opportunities for multiple user groups/scenarios across the company. Aligns stakeholders and documents high-level business requirements or manages vendor relationships and any applicable request for proposal (RFP) or proof of concept (POC) processes.

  • Communication: Collaborates cross-functionally with business partners and executives in engineering, marketing, design and sales to allow for the smooth and efficient flow of product activities.

Bring Your Best! What this role needs:

  • Bachelor’s degree in Computer Science or an equivalent technical, business or financial field. Preferably also holds a Masters in Business Administration (MBA)

  • 15+ years of working as a product manager on technology-powered product teams

  • Working knowledge of modern techniques in product discovery and delivery

  • Excellent written and oral communication skills, strong interpersonal skills, and experience in high-level business discussions and deep technical discussions

  • Experience using Business Intelligence dashboards and tools (Tableau, Power BI, Looker etc)

  • Certification or course-completion in agile methods (General Assembly, Pragmatic Marketing, svpg etc)

  • 5+ years of formal people management experience managing other product managers

  • Ability to work in a matrix organization

#LI-POST

This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.