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Senior Digital Product Manager - Field Experience

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What’s the role?

There is not one American Dream - there are 300 million of them. At Northwestern Mutual, we’re changing the way people think about financial planning. We’re redefining and disrupting the industry and changing people’s financial lives with better experiences, better design, and better technology. We believe in and build inclusive workplaces, where every voice is heard, and diverse perspectives are welcomed. We are looking for someone like you. Come help us build for the future.

As a Sr. Product Manager, Field Benefits you will build the tools and experiences that provides a comprehensive benefits package to our Financial Advisors and Field teams, including: health, life, and disability income insurance, as well as retirement benefits. You will influence and partner with a cross-functional team of Financial Advisors, Software Engineers, Designers, Technology Vendors, and Business Partners in an agile framework to deliver user value and business outcomes. Strong product fundamentals will need to be supplemented with effectively communicating vision and aligning teams around shared goals. For the right candidate, this role presents an opportunity to build world-class technology for Northwestern Mutual’s Financial Advisors.

Primary Duties & Responsibilities:

  • Set Product Vision: Responsible for product vision and appropriate positioning with key partners across the organization.

  • Develop Roadmap: Accountable for development, acceptance and communication of roadmap. Define and track KPIs for measure of success.

  • Gather Requirements: Able to participate in cross-functional work to solicit key requirements relative to the accountable product.

  • Define the product: Responsible for multiple low to medium complexity products and product features from start to finish.

  • Stakeholdering: Awareness and ability to articulate the product story to a broader audience outside the internal team - additional experience and maturity in the domain.

  • Design Partnership: Partner with design to ensure cohesive future state user visions and experiences are aligned with a quarterly vision with an understanding of the total design process.

  • Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.

  • Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.

  • Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI.

  • Facilitate ceremonies: Facilitate our daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.

Bring Your Best! What this role needs:

  • 4-5 years of prior experience with at least 4 working in a Product Management Role, with agile team experience

  • Demonstrated cross-functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ. Previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning.

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

  • Knowledge Preferred: formal business analyst, engineering or testing experience. Knowledge of the financial services industry, and benefits industry (medical/dental/vision, retirement). Certification or experience with Product Owner or Scrum Master role.

  • Bachelor's degree or equivalent experience


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.