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Senior Communication Specialist - Audience Engagement Team

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.


Coordinates and implements communication programs, initiatives, and campaigns that align with Northwestern Mutual's strategic corporate communication priorities.  These activities inform, educate, and influence a range of target audiences including the company's clients, prospects, key influencers, the field, employees and other stakeholders.

Primary Duties & Responsibilities

  • Consults with client area leadership on department communication strategy.

  • Plans, manages and implements communication programs, projects and initiatives that align employees with department direction and strategic priorities.

  • Leads committees and task forces in developing communication initiatives that support the department business direction, goals and objectives. Works on increasingly complex programs, initiatives, and campaigns that are already established with some degree of planning complexity and scope.

  • May provide informal guidance to more junior team members, delegate/edit assignments such as writing communication pieces, developing content for presentations, etc.

  • Identifies metrics to measure the effectiveness of communication and asses the return on communication investment.

  • Recommends, develops, implements and maintains communication standards for department. Assures that quality standards are present in departmental communications.

  • Receives a moderate level of guidance and direction.


  • Bachelor's degree

  • 3 or more years of experience in professional communication, public relations, organizational communication, marketing or related communication field.

  • Strong written and verbal communication skills.

  • Ability to absorb information and convert to an understandable format.

  • Ability to build rapport, negotiate with and gain acceptance at all levels.

  • Ability to solve problems and analyze possible solutions to make business decisions.


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.