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Project Manager, Strategy & Business Operations

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

Northwestern Mutual (NM) has been helping families and businesses achieve financial security for over 161 years. Through a distinctive, whole-picture planning approach including both insurance and investments, we empower people to be financially confident. We combine the expertise of our financial professionals with a personalized digital experience and innovative technology to best serve our clients.

Data is a critical driver of this approach, and a cornerstone for how NM engages with its customers. To help guide the effort, NM’s Office of the Chief Data Officer (OCDO) is seeking a strategic, analytical, organized, and motivated Project Manager to join the Strategy & Business Operations team!

As a Project Manager, you will partner closely with NM’s data, technology, and business leaders to drive pivotal initiatives across the enterprise and will report directly to the Sr Program Manager, Strategy & Business Operations. In support of the Core Data & Analytics department’s operations, you’ll manage business priorities and coordinate cross-functional initiatives and help implement Northwestern Mutual’s data strategy.

Your responsibilities include but are not limited to:

Collaborate with partners on strategic planning, data strategy roadmap development, and operational planning

Monitor key departmental priorities and help drive meeting planning and preparation

Build, track, and monitor the execution of the department’s OKRs, KPIs, Scorecards, and Dashboard Reporting across all groups within the data organization to optimize content and functionality for the department

Liaise with Tech Leaders and cross functional business partners to create innovative, internal project reporting plans and materials about current initiatives, evolving technologies, and best practices

Support the creation and execution of internal and external communications for the department, leveraging relevant key stakeholders for content creation and approval to reflect user needs and drive adoption of established processes (e.g. newsletters, digital footprint, blog posts, onboarding, etc.)

Drive large-scale enterprise-wide strategic projects to assess and recommend strategies to improve our products & platforms

Support day to day operations including finance & expense management, hiring, vendor management, and organizational audits

Create and design executive materials including presentations and memos for Senior Leadership, Board of Trustees, and Business Partners

Develop a deep understanding of existing processes/products to identify gaps that need to be addressed or opportunities to optimize/improve scalability

Create innovative, data-driven approaches to measure and manage the business, share best practices to improve the organization’s capabilities, and drive a culture of continuous learning & unlearning

Required Skills:

  • High attention to detail, analytical, evaluative, and problem-solving abilities

  • Time management and prioritization skills

  • Self-starter who thrives in a fast-paced environment that deals well with ambiguity and enjoys creating structure out of chaos to drive impact

  • Strong verbal and written communication skills including the ability to interpret information and express ideas

  • Ability to navigate different levels of audiences and articulate ideas to both technical and non-technical audiences

  • Strong PowerPoint skills including an ability to create clear and convincing presentations tailored for specific audiences

  • Experience of business and financial management and overall business support

  • Ability to approach complex business problems in a structured approach and drive rapidly towards insight and consumption

  • Strong people leadership skills, including ability to collaborate cross-functionally with teams and communicate effectively with a diverse range of internal and external stakeholders

Desired Background:

  • 1-3 years of Data, Tech, Business, Strategy, or Consulting related experience

  • Bachelor’s Degree in Business Administration or related field

  • Supported operations/project management teams

  • Previous experience organizing complex projects

  • Experience supporting enterprise-level projects/programs

  • Demonstrated success in verbal and written communication with senior leadership to influence impactful change in the organization


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.