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Product Manager - Risk Servicing

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 100 company. We’re redefining and disrupting the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

What's this role?

Seeking a strong Product Manager for Risk Servicing. Risk Servicing supports our Advisors and Home Office staff to fulfill our clients needs for their insurance products by building the tools and experiences that empower advisors and help clients achieve their dreams. It is an exciting time to be part of Risk Servicing as we continue to modernize our applications and create new and improved experiences. Work with a dedicated team of engineers, designers, data scientists and financial experts to discover, build and launch features that enable clients to achieve financial security.

Primary Duties & Responsibilities

Set Product Vision:  Independently, and in some cases co-create with a Sr PM, the foundational vision of the product and what it is trying to solve for. Define and track KPIs for measure of success.

Develop Roadmap:  Responsible for ingesting new items on the roadmap per documented prioritization framework(s). Define and track KPIs for measure of success.

Gather Requirements : Understand the problem state and unmet needs of the client for the objective of defining the product.

Define the product & Stakeholdering:  Work with technology, design, customers/users, to shape and test the product and communicate why this is the right product, how it will work, and what defines metrics for success.

Design Partnership:  Partner with design to ensure cohesive future state user visions and experiences are aligned.

Author User Stories:  Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.

Feature Prioritization:  Develop and maintain a prioritized backlog of user stories for implementation according to business value or ROI.

Ceremonies:  Facilitate Sprint Planning Meetings and Sprint reviews. Participate in daily Scrums, and Retrospectives.

Bring Your Best! What this role needs:

  • Bachelor's degree or equivalent combination of education and experience

  • 1-3 Years of prior experience with at least 1 working in a Product Management role.

  • Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, previous research experience, familiar with Agile and Scrum framework. (preferred)

  • Must have demonstrated some cross functional work in previous experience.

  • Strong communication skills, strong time management, project management skills, business acumen, and high self awareness and EQ.

  • Ability to translate product requirements into technical requirements and work in ambiguity and solution.

  • Ability to solve problems in straightforward situations; analyze possible solutions using technical experience and judgment and precedent.


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work in Colorado or work remotely, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.