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Product Manager for CRM Marketing/Leads

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 90 company. We’re redefining and reinventing the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

Build the tools and experiences that empower advisors and help clients achieve their dreams. Work with a hard-working team of engineers, designers, data scientists and financial experts to discover, build and launch features that enable clients to achieve financial security!

Primary Duties & Responsibilities

  • Set Product Vision: Independently, and in some cases co-create with a Sr PM, the foundational vision of the product and what it is trying to solve for. Define and track critical metrics for measure of success.

  • Develop Roadmap: Responsible for ingesting new items on the roadmap per documented prioritization framework(s). Define and track KPIs for measure of success.

  • Gather Requirements: Understand the problem state and unmet needs of the client for the objective of defining the product.

  • Define the product & Stakeholdering: Work with technology, design, customers/users, to craft and test the product and communicate why this is the right product, how it will work, and what defines metrics for success.

  • Design Partnership: Partner with design to ensure cohesive future state user visions and experiences are aligned.

  • Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.

  • Feature Prioritization: Develop and maintain a prioritized backlog of user stories for implementation according to business value or ROI.

  • Facilitate Ceremonies: Participate in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.

Qualifications

  • Bachelor's degree.

  • 1-3 Years of prior experience with at least 1 working in a Product Management role.

  • Hands on experience working with CRM products (e.g., Microsoft Dynamics, Salesforce, or other CRM platforms), in particular, CRM capabilities related to marketing and lead management.

  • Working experience with LinkedIn Sales Navigator.

  • Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, previous research experience, familiar with Agile and Scrum framework.

  • Must have proven some cross functional work in previous experience.

  • Strong communication skills, strong time management, project management skills, eye for business, and high self awareness and EQ.

  • Ability to translate product requirements into technical requirements and work in ambiguity and solution.

  • Ability to solve problems in straightforward situations; analyze possible solutions using technical experience and judgment and precedent.

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Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.