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Principal Program Manager

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

We are looking for a Principal Program Manager to support critical, complex, cross functional program needs within our Infrastructure Cloud Services (ICS) team. This group is the digital backbone that helps us to deliver an exceptional on-line all the time experience for our Policy Holders, Field Representatives and Home Office employees.

What's the role?

Plans, coordinates and actively manages the IT delivery plans for complex, cross-functional technical solutions that generally spans multiple, technical products. Manages the end to end plan that is inclusive of all of the changes needed to technical products in support of initiative outcomes. Projects often involve network, server, or software implementation and upgrades, and the like.

Primary Duties & Responsibilities:

  • Accountable for aligning multiple large, complex programs consisting of multiple efforts.

  • Makes connections across teams and work streams to drive identification and facilitation of interdependencies.

  • Accountable for defining the program structure and creating a single, unified plan to deliver on the program objectives.

  • Drives for clarity on objectives, priorities and measures.

  • Accountable for identifying, assessing and mitigating program risks and issues, and removing impediments.

  • May lead or mentor program managers.

Bring your best! What this role needs:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience

  • Minimum 15 years of professional experience.

  • Seven or more years of program management experience in technology and/or business functions. Experience with program management methodologies & governance.

  • Experience with project management methodologies & SDLC. Working knowledge of project management / agile tooling. Financial & team team management

  • Understands how software is developed, tested and implemented as well as technical concepts.

  • Ability to work closely with engineers, product managers and business leaders.

  • Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.)

  • Strong analytical and problem-solving skills.

  • Intellectual curiosity and a desire to dig into details, learn, ask questions and become the "go to expert" on certain concepts and topics.

Beyond base salary, NM offers the following benefits; pension, 401k, comprehensive medical, dental, and vision, FREE lunch, annual bonus opportunity, and much more!

This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


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We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.