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At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 100 company. We’re redefining and disrupting the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

What's this role?

The Risk Service Lead Program Manager will be exceptional with details, managing timelines, risks, and dependencies. Provides program management expertise and oversight in order to meet department and cross department goals. Plans, monitors and runs internal projects from initiation through completion. Hosts program/project forums to ensure timely completion according to specifications and aligned to enterprise, functional, and departmental objectives. Will work closely with the Sr. Director of Digital Product - Risk Service.

Primary Duties & Responsibilities

  • Accountable for aligning one or more large, complex programs consisting of multiple efforts.

  • Makes connections across teams and work streams to drive identification and facilitation of interdependencies.

  • Accountable for defining the program structure and creating a single, unified plan to deliver on the program objectives.

  • Drives for clarity on objectives, priorities and measures by sharing metrics and other data.

  • Accountable for identifying, assessing and mitigating program risks and issues, and removing impediments.

  • May lead or mentor program managers.

Bring Your Best! What this role needs:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field preferred.

  • Minimum 5 years of professional experience.

  • Three or more years of program management experience in technology and/or business functions. Experience with program management methodologies & governance.

  • Experience with project management methodologies & software development lifecycle. Working knowledge of project management/agile tooling.

  • Financial management (budgets).

  • Team management.

  • Understands how software is developed, tested and implemented as well as technical concepts.

  • Ability to work closely with engineers, product managers and business leaders.

  • Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.)

  • Strong analytical and problem-solving skills.

  • Intellectual curiosity and a desire to dig into details, learn, ask questions and become the ""go to expert"" on certain concepts and topics.

  • Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership.

  • Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.

  • Impacts the direction and resource allocation for program, project or services; works within general department policies and industry guidelines.

  • Explains difficult or sensitive information; works to build consensus.


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.