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Lead Business Project Manager

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

At Northwestern Mutual, we’re changing the way people think about financial planning. We’re redefining and disrupting the industry and changing people’s financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

We’re building the first-ever enterprise payments network at Northwestern Mutual and need a highly skilled and scrappy individual with project management expertise and business savvy to meet our enterprise objectives. You’ll get to work with deeply engaged, cross-functional team to drive the planning, monitoring and management of internal projects from start to finish and ensure on-time delivery of this important program.

Primary Duties & Responsibilities:

  • Independently leads highly complex cross-departmental project/support assignments and/or participates in cross-departmental projects with responsibility for managing scope, risk, business value, schedule and budget.

  • Accountable for building teams and motivating project team members and influencing them to take positive action and accountability for their assigned work. Accountable for identifying and resolving issues and disagreements within the project team at a portfolio/program level.

  • With department management, defines the objectives to be accomplished by the team. With the team, develops the project plan and may guide team members to figure out the best methods to achieve the projects objectives. Allocates staff and budget resources required to achieve project objectives.

  • Identifies and solves a range of problems in straightforward situations. Analyzes possible solutions and assesses each using standard procedures, developing a recommended approach.

  • Conducts analysis to identify the scope and nature of a business and/or system problem. Accomplishes the stated project objectives through key project management responsibilities that include building the project requirements and managing the triple project constraints of cost, time, and scope.

  • Responsible for developing, maintaining and revising project deliverables. Responsible for gathering and delivering metrics as required.

  • Develops presentations and communications which incorporate a clear understanding of corporate communications theory and practice.

  • Identifies alternative options in the development and enhancements for new policies and processes. Incumbent will act as subject matter experts (SME) to build out new processes and systems that help realize efficiencies and cost savings for the division.

  • Assesses and handles project risk through the development, maintenance and revision of reports and tracking tools. Using approved methodologies uses all available tools to identify potential problems before they occur.

  • Understands the key business drivers as they relate to the projects. Adapts to the various internal procedures and forms close links with the business partner representatives, ensuring that the key issues of cost, time, scope and above all, client satisfaction, can be realized.

  • Explains information and persuades others in straightforward situations. Effectively interacts, negotiates and influences project teams and business partners to provide acceptable solutions and results.

  • Acts as a liaison to facilitate an understanding and partnership between business clients. Handles the resources and vendors assigned to their projects by verifying progress and removing obstacles.

  • Gathers and delivers day-to-day progress of a project as it relates to managing scope, schedule, cost and quality in order to support project management decisions and compliance with Company approved methodology and required deliverables.

Bring Your Best! What this role needs:

  • Minimum 6 years experience/knowledge in processes and project management to include analysis, documentation.

  • Ability to work with general direction to scope, plan and handle cross-department or multi-department projects.

  • Ability to lead and manage large and highly complex assignments including those with enterprise-wide impact.

  • Ability to prioritize work and balance multiple tasks simultaneously, work under pressure and meet tight deadlines.

  • Seen as a team player and is encouraging of group decisions and ideas.

  • Written and oral communications skills with the ability to build rapport within the company, field and /or outside vendors.

  • High degree of personal initiative and motivation.

  • Experience in the payments industry preferred.

  • Bachelor's Degree with an emphasis in, Business, Project Management or related field preferred OR a significant amount of directly-related work experience beyond the minimum required for the position.


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.