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Lead Business Analyst

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 100 company. We’re redefining and disrupting the industry while changing people’s financial lives with better experiences and better technology. We believe in building inclusive and diverse workplaces, where every voice is heard. Come help us build for the future.

As a large mutual insurance company, risk servicing is at the heart of how we deliver long-term value to our policy-owners! The policy values that are produced must be built and maintained with the utmost attention to detail and quality which is a cornerstone of this role.  As a Lead Business Analyst, you will be the linchpin in the digital service journey responsible for leading multiple projects and coordinating across several different business area to ensure consistency and accuracy of policy values produced across the enterprise.

You will work across a hard-working team of engineers, designers, data scientists, other product managers and customers to define product vision, strategy and deliver outstanding service-related experiences that drive business outcomes. You will cultivate relationships with key team members to ensure alignment with departmental/enterprise strategies and create effective internal workflow processes!

Primary Duties & Responsibilities

  • Business Expertise : Provide deep expertise in at least one business area or domain with a broad understanding of business and domains surrounding the main focus.

  • Current State, Future State and Gap Analysis: Independently assess and document current state across multiple processes, business areas and domains while consulting and mentoring other Business Analysts. Think strategically in understanding business drivers to define "target state" solutions.

  • Gather Requirements: Lead requirement gathering for larger efforts and across multiple business domains or from other business analysts.

  • Author User Stories and/or Features: Author user stories and/or features independently with medium to high complexity and sometimes across multiple teams. Act as a subject matter expert throughout the development process as needs arise.

  • Test Plan Reviews: Support solution delivery by coordinating and facilitating the business test planning and test execution by authoring, participating in, and ensuring business sign-off of testing processes for medium and large efforts.

  • Leadership: Work independently and may coordinate work for others and/or provide mentorship. May provide business direction, guidance, and decisions to development and delivery teams.

  • Project Management: Ability to use project management principles to ensure efficient management of multiple concurrent efforts


  • Bachelor's degree.

  • 6-8 Years Prior Experience demonstrating business analysis.

  • Knowledge and skillset to position themselves as the communications expert and go to resource for key information and decisions making.

  • Domain expertise via previous internships or similar roles in the past.

  • Certifications demonstrating mastery of role specific competencies.

  • Deep familiarity of agile & scrum development environments.

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We a re an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, Ne w York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

Please note: Any wages or wage ranges listed directly on a specific job requisition or posting will supersede corresponding wage ranges listed within Pay Transparency Guide linked above.​


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.