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Innovation Lab Manager

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

This candidate must be able to work onsite in Milwaukee, WI


Build the tools and experiences that empower our employees and advisors to think innovatively to help our clients achieve their dreams. Work with a talented team of product and program managers, engineers, designers, and financial experts to define the innovation lab vision, strategy and deliver experiences to enable clients to achieve financial security. 

Primary   Duties & Responsibilities :   

  • Set Product Vision: Responsible for strategic vision and appropriate positioning with key stakeholders across the organization. 

  • Develop Roadmap: Foster the development, acceptance and communication of roadmap. Define and track KPIs for measure of success.

  • Gather Requirements: Participate in cross functional work to solicit key requirements relative to the product.

  • Define the product: Responsible for multiple low to medium complexity products and product features from start to finish. 

  • Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain.

  • Design Partnership: Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process. 

  • Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively. 

  • Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.

  • Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI.

  • Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives. 

Qualifications :  

  • Bachelor's degree.

  • 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience. 

  • Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role. 

  • Past experience in innovation, with event coordination, A/V equipment operations, emerging technologies, communications and advertising, facilities, and security practices at a large company

  • Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ. 

  • Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning. 

  • Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information.

Skills-Proficiency Level:

Adobe Analytics - Intermediate
Agile Methodologies - Intermediate
Atlassian JIRA - Intermediate
Budget Management - Intermediate

Backlog Management - Intermediate

Business Cases - Basic
Continuous Improvement (CI) - Basic
Daily Scrum - Intermediate
Data Analysis - Intermediate

Design - Basic
Industry Benchmarking - Intermediate
Microsoft Power BI - Intermediate
Product Demonstrations - Basic
Product Management - Intermediate
Product Roadmapping - Intermediate

Public Speaking - Intermediate
Requirements Gathering - Intermediate
Structured Query Language (SQL) - Intermediate
Storytelling - Basic
Technical Writing - Intermediate
User Research - Intermediate
Wireframing - Intermediate


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.