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Home Office Oversight Consultant

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we believe relationships are built on trust.  That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.

We're strong and growing.  In a company with such a long and storied history, this may be the most exciting and meaningful time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people.  We provide opportunities for employees to grow themselves, their career and in turn, our business.

Wealth and Investment Management helps our clients grow their wealth. In other words, this team completes the promise we’ve made to our clients. By bringing investments and insurance together into one comprehensive plan, we help our clients strive toward their complete financial picture.

This role ensures our investment programs compliance and supervision in accordance with federal regulations and advisory program requirements and rules to handle and mitigate operational risk for the front line. Performs oversight and control obligations while maintaining fiduciary responsibilities and supervision for advisory programs. Resolves investment and/or advisory program account supervision/oversight issues, including escalations, home office leader inquiries and field partners. Takes leadership role as a technical expert and responsible for proactively identifying options and solutions with an eye towards risk and tradeoffs. Participates in cross functional projects and committees. Assists manager in the oversight of day-to-day operations, including developing, recommending and implementing policies, procedures, controls and training. Independently seeks, investigates, and implements process and control improvements. Provides coaching and training to less expert team members.

What will you do:

  • Conducts supervision and oversight for all IPS programs. Tests adherence to policies/procedures, ensures proper controls; and recommends and implements corrective action. Raises issues to Home Office Oversight Assistant Director, IPS Committees (Oversight, WMC Operational Risk and Vendor Oversight Committee and/or WMC Investment Committee).
  • Responsible for oversight of Signature advisory program activities (e.g. overdrafts, cash, checks, ineligible securities, drift, reviews, proxy voting, investment performance, client proposals, etc.). Consults with field advisors and their staff to ensure proper program guidelines are being followed and ensures proper supervisory action taken when necessary.
  • Responsible for monitoring field advisor program activity and approving/denying violation exceptions and ensuring ongoing oversight and supervision of approved exceptions.
  • Conducts investment program regulatory oversight of home office trading activity. Research and reviews pre-clearance and trading violations for home office personnel, taking corrective or supervisory action when necessary. Reviews and supervises trade corrections.
  • Conducts regulatory supervision of IPS Trading Services employees. Tests adherence to policies and procedures via phone reviews and advance issues to Home Office Supervision Assistant Director.
  • Reviews trade/best execution information and resolves issues; prepares quarterly reports. Reviews clearing provider performance implementing our municipal and corporate bond transactions etc.
  • Reviews sub-custodian clearing provider performance execution of municipal and corporate bond transactions, trade/best execution performance, and IRA custody transactions; resolves issues and prepares quarterly reports for Committee reporting and escalation.
  • Responsible for coordination and responses to regulatory exams and acts as liaison to Enterprise Risk Assurance and Enterprise Compliance for IPS. Owns and resolves issues related to supervision & oversight action items and action plan completion.
  • Proactively identifies improvements in execution and implements operationally sound solutions that ensure strong oversight controls and maintain efficiency.
  • Resolves client concerns and complaints for all IPS programs. Includes; research, Field Advisor/Field Management/Law/Compliance consultations. Resolves fault/liability, develops proper resolution strategy, records and maintains documentation, drafts responses and ensures reporting to appropriate Committees and/or Enterprise Compliance.
  • Reports Errors & Omissions (E&O) claims and works with E&O carrier until resolved.

Bring Your Best! What this role needs:

  • Bachelor’s degree in Business, Finance or related field or equivalent industry experience
  • Demonstrated ability in financial services with an emphasis in compliance/supervision/regulatory in the securities industry including 3 years of supervisory experience preferred.
  • Comprehensive understanding of broker/dealer and investment advisory operations and related regulation.
  • Superior written and oral communication skills.
  • Demonstrated ability to make independent decisions
  • Demonstrated leadership and interpersonal skills
  • Demonstrated analytical skills and confidence to make judgments and decisions involving ambiguity
  • Proven track record to positively influence, work collaboratively and negotiate with all levels of employees
  • Proven ability to proactively lead change
  • Self-motivated and self-directed with the ability to handle multiple assignments.
  • Demonstrated ability to apply knowledge across complex business areas and participate in projects in a cross functional environment
  • Strong discernment and demonstrated ability to learn new business concepts and procedures
  • NMIS Requirements FINRA Series 7 and 24 required within 6 months of hire.



This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.

Required Certifications:

Series 24 - FINRA, Series 7 - FINRA, SIE - FINRA

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.