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Experience Designer

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Our Mission:

Northwestern Mutual has 160 years of history providing financial security to millions of people. Continuing that tradition means changing to meet the needs of our clients and financial advisors. We are a strong, innovative, and growing company that invests in people who care and make a positive impact. The Design team leads the way by creating human, simple, and engaging products to help people plan, track, and protect their financial goals.

What's the role?

An Experience Designer in the design team takes a holistic view of product balancing desirability, usability, viability, and feasibility all with a constant focus on how our customers, our partners, and the business all gain value through this complete 360-degree view of the product & service experience.

What you’ll be doing:

  • Working with our research team to uncover insights.

  • Convert insights into clearly framed problem statements

  • Create and model systems: data, navigation, interactions

  • Apply and evolve our design system into interfaces

  • Ideate multiple perspectives into mockups & prototypes utilizing best in class tools, methods, and processes.

  • Collaborate with partner-stakeholders (product manager, developers, other designers), leading design’s focus on both design quality and the people whom we serve through an iterative process

  • Drive design through to execution and delivery with partners.

  • Drive usability, accessibility, responsiveness and other properties through design execution.

  • As a UX Designer you may be working on more than one project at a time.

  • Advanced skills in problem-solving and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and iOS.

  • Ability to navigate ambiguity to drive the design cycle and multitask in a fast-paced environment

Bring Your Best! What this role needs:

  • At least 2 years' of industry experience required

  • You have experience working on a diverse set of complex, highly transactional, data intensive digital products & services.

  • Demonstrate a well-rounded set of digital design skills with primary emphasis on interaction design and information architecture with secondary abilities in research and visual design.

  • Demonstrate an advanced understanding of relevant psychological and other social science topics and their application to product design.

  • You have worked with applying design systems across a complex array of products and services.

  • You are an advocate for design process and methods, and have experience teaching non-designers how they can make use of them and gain value from their practice for themselves.

  • While you are responsive to direction, as a UX Designer, you are learning to set your own direction in order to meet co-designed success criteria.

  • You are strategic and outcome oriented and present your work based on a critical eye to the business.

  • You have a detailed design process that is responsive to common heuristics and critical principles.

  • You are not only proficient in relevant tools of the trade but explore tools & tooling in order to always be ready to switch to the next best in class tool.

  • You use your communication and social skills to influence partners, peers, superiors, and partners, as well as to clearly communicate requirements, requests, and responses.

  • Ability to travel semi-annually

Preferred qualifications:

  • Experience in a regulated industry like financial/banking, insurance, &/or healthcare


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.