Enterprise Security Operations Lead

Summary:

Schedule: Monday-Friday 6:00am-2:30pm

Coordinates security personnel to protect Northwestern Mutual’s buildings and their occupants. Monitors and operates security and life safety systems. Coordinates the Emergency Response Team for building emergencies. Monitors security cameras and building automation systems. Responsible for dispatching contractors to service Security Control Center (SCC) technologies. Acts as a Team Leader for the Enterprise Security Team and acts as a liaison to other divisions.

Bring your best! What this role needs

Security Control Center Operations

• Monitors and operates security and life safety systems for Northwestern Mutual
• Initiates and coordinates NM’s response team for building emergencies, i.e., fire, medical, weather. During emergencies responsible for notification of NM Security Leadership and local government authorities.
• Monitors security cameras that are located throughout the complex to identify potential situations before they become security emergencies.
• Monitors facility equipment to dispatch and respond to any problems.
• Responsible for calling proper contractors to service SCC and facility issues.
• Monitors building automation systems and dispatches proper personnel for efficient remediation
• Monitoring SCC telephone and email communications

Team Leader for Security Officer Personnel

• Assigned Team Leader for Enterprise Security Team. Proactively address security issues. 
• Update and maintain security policies and procedures.
• Monitors and reviews all security officers' job tasks.  Assists in the creation and updates security access procedures, policies and guidelines, which enable the staff to perform in a thorough and efficient manner. 
• Reviews logs, reports and registers checking for proper compliance with all security practices.
• Coordinates and develops security's role in NMs Emergency Response Team. 
• Evaluates the response of our security staff during emergency investigations and building drills. 
• Evaluates and recommends procedures which are required by the fire insurance carriers. 
• Responsible for the implementation of security procedures assigned by the security leadership. 
• Developing all aspects of the security personnel’s duties to ensure that they meet the changing demands of NM. These include patrol tours, alarm systems, locks, key control, doors and barriers, procedural and policy concerns, and access control.
• Acts as liaison to other Facilities divisions.  This to ensure efficient handling of required services for security equipment and systems.
• Conduct initial investigations of situations involving theft and unusual incident reports.

Creating Security Manuals and Post Orders

• Main instructor in training of security officers. 
• Develops the complete training program for handling security consoles and building patrolling. This includes recommending specific training sessions for Contracted Security Officers. 
• Evaluates the grade of service received from the contracted Security provider and recommends changes to improve the service.
• Designs and assembles materials for Security Training Manuals.  This includes conducting review sessions with trainee after the training process has been completed.

Maintenance of Security Records

• Maintains attendance, vacation, and replacement records for security officers. 
• Maintains shift schedules, attendance calendar, and post replacement sheets for security staff. 
• Maintains emergency notification records for security officers.

Miscellaneous Duties or Fill-In Work

• Complete special projects assisted by Security Leadership such as, designing computer records, access systems, placement of equipment at security consoles, and reviewing patrol systems.
• In special situations will act as a security officer and assume the security console patrol the building complex.

#LI-Onsite
 

$18.44

$34.25

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.