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Change Management Sr Director

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Lead and align large, highly complex, cross-functional change management plans across a broad portfolio of initiatives. Provide thought leadership expertise and consultation to the business to meet department, cross-department and enterprise wide goals. Be regarded as an authority in developing and implementing change management strategies to address complex and unique business objectives. Influence and contribute to the development of strategic business decisions and lead the implementation of change management across the enterprise at all organizational levels.

What's the role?
Applying change methodology and process, you will deliver on the people side of change to achieve our desired business outcomes.

  • Analyze people-related risks and points of resistance; implement specific plans to mitigate or address the concerns. Provide insight to project and senior leaders about the potential impact of decisions on the effectiveness of overall change strategy.

  • Accountable for leading and aligning large, highly complex, strategic cross-departmental/ functional change initiatives across a broad portfolio. Responsible for strategic planning on the impact of changes to people, process, technology, organization, and culture.

  • Act as a thought leader on change management activities; develop change plans and strategies for execution across highly complex efforts which requires significant change to business processes, behavior, and culture change.

  • Partner with and influence business leadership across multiple departments and functions and all layers of the organization to design planning and program delivery approaches that promote user centric business solutions and ensure change strategies align with the business strategy and vision. Establishes and maintains positive relationships across the organization to integrate multiple change efforts to produce integrated delivery.  Demonstrates ability to influence people, build consensus and navigate through conflict.

  • Implement efficient change management structures that support an integrated delivery approach and provide direction and oversight to one or more change teams to ensure predictable execution and realization of benefits.

  • Develop strong relationships with business clients to lead change delivery expectations and implementation. Provides expert level change management consulting, negotiation and influencing at all levels.

  • Align all stakeholder leadership on strategy, business priorities, and approach to change delivery. Influence others to take action to change, within and outside of own area.

  • Gather and deliver metrics and data to drive insights and action plans to continually adjust and pursue goals. Leverage tools and techniques to enable end-to-end value delivery and the best ongoing rollout and ongoing experience.

  • Conduct highly complex analysis to identify scope and nature of change management deliverables to solve a department or business need.

  • Adopt, integrate, and promote enterprise-wide change process, methodology and language.

Your expert-level knowledge of change management will bring understanding and value to the key business drivers and desired outcomes, as you apply extensive business insight, company initiatives, strategy and industry product knowledge into organizational objectives.

Bring Your Best! What this role needs:

  • Bachelor's degree in Business, Human Resources, Communication, or related field or an equivalent level of experience with certifications.

  • Minimum of 10 years of meaningful experience with increasing levels of responsibility; including experience leading large, complex, cross-functional change management efforts.

  • Demonstrated experience creating and implementing change management frameworks, methodologies and tools.

  • Ability to present recommendations which are aligned to the business strategy. Ability to articulate an independent point-of-view and comfortable to challenge conventional practices.

  • Systems view to bring organization design, people effectiveness and change enablement to drive integration and transformation.

  • Ability to be strategically oriented, yet tactically focused on execution of plans.

  • Outstanding influencing and relationship skills. Capable of building and sustaining excellent relationships at multiple levels in the organization and/or field to understand business needs and strategically accomplish goals.

  • Analytical problem-solving skills to draw insights, assess the organization, recognize potential issues, diagnosis route causes, and craft viable solutions.

  • Collaboration with business leaders to develop, implement and sustain change interventions that enable transformational shift and achievement of business goals.

  • Familiarity with project management approaches, tools and project phases.

  • Change Management certification (Prosci or similar).

  • Experience running large-scale change efforts.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.