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Business Operations, Senior Associate

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we’re changing the way people think about financial planning with the scale of a Fortune 90 company. We’re redefining and reinventing the industry and changing people’s financial lives with better experiences and better technology! We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future!

Helps to drive the strategic department vision, operating model, budget and planning activities, and outcomes for the department. May serve as a trusted, strategic advisor to a department head and leaders within the department or function.

Primary Duties & Responsibilities:

Strategic Operational Planning

  • Support strategic and operational planning, including the department quarterly business review (QBR), and department Strategy Prioritization process.
  • Refine and manage metrics, tools/reports and processes to gauge progress on department priorities.
  • Develop status and reporting methodology.
  • Maintains department calendar and project plans.

Program Management

  • Task management for special projects.
  • Proactively partners with department or division leaders and project members to integrate plans and ensure delivery.

Budget Coordination

  • Develop and maintain monthly and ad hoc department budget reporting and coordination in order to identify trends and opportunities.

Project and Governance Support

  • Support projects with meeting prep, deliverables, program design and large-scale events
  • Agenda management and content support for key department meetings
  • Catalyst to the development and evolution of governance and program management framework.


  • Bachelor's degree in business, economics or related field. MBA or advanced degree in related specialization area preferred.
  • Minimum of 5 years of relevant work experience in consulting, project management, or related experience.
  • Ability to independently set priorities, carry out multiple and diverse assignments within time deadlines and handle ambiguity.
  • Outstanding detail orientation and project management skills with an ability to work both independently and collaboratively to get results.
  • Strong eye for business and mature professional judgement.
  • Proven problem solving and decision-making skills.
  • Proven track record to grasp complexities, perceive relationships among problems/issues and rapidly acquire new business understanding and skills.
  • Excellent communication skills to include experience in explaining, advising, and consulting to a wide variety of audiences with varying levels of understanding.
  • Experience working in strategy or consulting or an internal strategy focused role
  • Experience working on and/or leading business and culture transformation projects.

Compensation Range:

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Please note that this is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.