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Business Analyst - Digital Product

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

Are you looking for a role with huge organizational impact? Northwestern Mutual is seeking a hardworking and experienced Business Analyst to support the delivery of illustrations by writing user interface requirements, conducting user story refinement, acceptance testing as needed, and maintaining technical documentation across our Illustrations digital product team. Illustrations are key in conveying the value of Northwestern Mutual products., Every new and existing customer uses them -to help make decisions on a Northwestern Mutual product.

This individual will work on our cross-functional team of product managers, engineers, designers and subject matter experts using Agile methodology to deliver on outcomes. We work in 2-week sprints, allowing us to reflect, see trends sooner, and adapt more often.

A good foundation of business and technical fundamentals should be complemented by soft skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, and working toward shared goals.

Primary Duties & Responsibilities:

  • Collaborate with Product Managers, engineers, and testers to write requirements for the development team

  • Author user stories and features independently and thoroughly using many sources of information

  • Participate in bug investigations and ad hoc fixes

  • Assist the team throughout the development process as the subject matter specialist for the user stories

  • Independently provide execution on testing as needed (UAT, checkouts, etc.)

  • Maintain functional specifications and business rule documentation as needed

Bring Your Best! What this role needs:

  • Expertise in Insurance products and services

  • Passion for the user experience

  • 3-5 years of experience with business / industry knowledge

  • Bachelor’s degree

  • Familiarity with an Agile development environment

  • Ability to tackle problems in complex situations; analyze possible solutions using technical experience and judgment

  • Self-directed and detailed, with creative brainstorming skills

  • Ability to use project management principles to successfully complete and advance work

Beyond base salary, NM offers the following benefits; pension, 401k, comprehensive medical, dental, and vision, FREE lunch, annual bonus opportunity, and much more!


This job is not covered by the existing Collective Bargaining Agreement.

Required Certifications:

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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.