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Asst. Director, IT Governance Operations, GRC

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

* *This position is a hybrid position. On-site days will be required (2 days if in the NYC office or 3 days if in the Milwaukee office)

What's the Role?

If you are a motivated and strategic leader with a strong background in IT governance operations, policy management, and people management, we would love to hear from you. Join our team and play a pivotal role in ensuring effective governance and compliance within an organization recognized as a FORTUNE World's Most Admired company.

Primary Duties and Responsibilities

Policy and Standard Lifecycle Management

  • Implement and maintain a comprehensive governance framework for IT policies, standards, and procedures.

  • Oversee the entire policy and standard lifecycle, including creation, review, revision, approval, communication, and retirement.

  • Collaborate with cross-functional teams to ensure policies and standards align with business objectives, regulatory requirements (NYDFS 23 NYCRR 500), and industry best practices.

  •   Coordinate with stakeholders to ensure policies and standards are communicated effectively, supporting training and awareness initiatives.

  • Stay updated on emerging trends, regulations, and best practices related to IT governance and proactively integrate them into the organization's processes.

People Management:

  • Supervise and lead a team of IT governance professionals, providing guidance, mentorship, and performance management.

  • Establish clear roles, responsibilities, and expectations for the team, promoting a collaborative and results-driven work environment.

  • Foster a culture of continuous learning and development, providing training opportunities and resources to enhance the team's capabilities.

Process Improvement and Automation:

  • Identify opportunities to streamline governance processes, optimize workflows, and automate policy and standard management tasks.

  • Champion continuous improvement initiatives, fostering a culture of innovation and operational excellence within the IT governance function.

Bring your best! What this role needs:

  • Bachelor's Degree with an emphasis in MIS, Business, or related field; or ten years of directly related work experience beyond the minimum required for the position.

  • Demonstrated experience in managing the entire policy and standard lifecycle

  • Strong understanding of applicable regulatory requirements, industry standards, and best practices (NIST SP 800-53, NYDFS NYCCR 500).

  • Proven experience in people management, including leading and developing high-performing teams.

What distinguishes you:

  • Excellent social skills:  emotional intelligence, collaboration, approachability, and authenticity.

  • Strong analytical and problem-solving abilities, with a keen attention to detail.

  • Professional certifications such as CISSP, CISM, CRISC, CGEIT, or similar are highly desirable.

  • Experience with ServiceNow

Our Benefits!

  • Collaborative team first environment

  • Tons of room for career growth.

  • We offer highly competitive compensation, including annual bonus opportunities

  • Medical/Dental/Vision plans, 401(k), pension program

  • We provide tuition reimbursement, commuter plans, and paid time off

  • We provide extensive Professional Training Opportunities

  • We offer an excellent Work/Life Balance


Compensation Range:

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Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.