Skip to content

Assistant Director, Business Operations Strategy & Planning

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

At Northwestern Mutual, we believe relationships are built on trust.  That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.

We're strong and growing.  In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

We invest in our people.  We provide opportunities for employees to grow themselves, their career and in turn, our business.

We care.  We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.


Great pay package, 401K, Company sponsored retirement plan, Educational assistance, Performance based incentive pay, Medical, dental and vision insurance, Parental leave, Caregiver time off….and more

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference

Helps to drive the strategic department vision, operating model, budget and planning activities, and outcomes for the department. May serve as a trusted, strategic advisor to a department head and leaders within the department or function.

What you will do

  • Advises departmental strategy development and execution, ensuring alignment with key business priorities and outcomes.
  • Leads department/functional central initiatives that drive business value.
  • Collaborates, plans and organizes with and through people to bridge strategies across teams.
  • Responsible for strategy and planning to align business operations with the company's overarching strategy, mission and goals.
  • Identifies gaps between ideal and current state of operating model and recommends solutions to close the gaps.
  • Facilitates execution of departmental operating model to improve the health of the department and organization.
  • Exhibits high level of local (departmental) eye for business to identify and solve complex operational or organizational problems and identify innovative solutions.
  • Partners with department leadership team to identify and supervise priority work, including identifying business outcomes and key metrics, portfolio management of key department priorities, developing strategy for project execution, and creating visibility on priority work in the department and throughout the enterprise.
  • Leads teams or projects with moderate resource requirements, risk, and/or complexity.
  • Leads department planning and financial/budgeting process.
  • Provides data and recommendations and is responsible for budget forecasting, administration and reporting.
  • Handles multiple and sophisticated funding mechanisms and provides guidance to leadership on securing resources to achieve business outcomes.
  • Aligns department planning and budget to functional and company priorities, working cross-functionally with peers in the function.

Meeting Planning

  • Plans and prepares agendas for departmental staff or leadership meetings and planning sessions.
  • Participates in regular department leadership meetings to evaluate barriers to success and develop courses of action to overcome issues at the departmental level.
  • Impacts the achievement of operational or project objectives and ensures alignment of departmental priorities to organizational strategy.
  • Facilitates cross-functional initiatives and the flow of information between collaborators and other teams.
  • Coordinates requests for information from collaborators and prepares reports and presentations in response. Interprets internal/external business challenges and recommends standard methodologies to improve products, processes or services.

Trusted Advisor

  • Represents and provides support to an executive, functional or department head to facilitate effective decision-making which has a significant impact on the organization; this includes strategic planning, road map development, operational planning, leading key departmental priorities, and meeting planning and preparation. Has a high impact on the implementation of critical initiatives that carry out overarching departmental objectives.

What you will need

  • Minimum of 7 years' business leadership experience.
  • Shown leadership skills working with diverse teams.
  • Superior social skills to lead a group of people.
  • Experience in portfolio and/or project management, strategic and operational planning, and leading multiple complex projects with organization-wide impact.
  • Demonstrated organizational agility to work across organizational boundaries, influence, and collaborate with all levels on solutions that benefit the organization.
  • Ability to work horizontally w/ shared priorities elevate functional priorities over department objectives.
  • Thinks within lateral accountabilities and interdependence.
  • Proven skills in dealing with ambiguity and paradox, and leading change.
  • Exceptional discernment and focus on achieving business impact through dynamic practices and sound business judgment.
  • Ability to translate goals and strategies into executable business plans.
  • Strong integrity and proven ability to treat confidential information confidentially.
  • Proven learning agility and outside-in perspective to identify future trends and practices.
  • Strong organizational skills; able to handle challenging demands, and work under tight deadlines and short time frames.
  • Strong problem solving and strategic/critical thinking skills.
  • Ability to identify underlying issues and influence others without formal authority.
  • Facilitation and team building skills; ability to play an active, operational and communicative role.
  • Interpersonal savvy and comfort interacting with and making pitches to all levels of the organization, including senior leaders
  • High degree of self-motivation with leadership and initiative in sharing information, supplying towards group goals, and accepting responsibility for results.
  • Pro-active and an ability to anticipate needs for a range of broad / sophisticated business problems and staying ahead of them; comfortable working in an ambiguous environment.


Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.